Table 1. Call home configuration information
Call home configuration
requirement
Value
Details
SMTP port
25
Your SMTP server must be reachable
on port 25 from the management IP
address.
SMTP address
IP address
The SMTP IP address.
Email destination address
The SMTP server must allow relaying
to this email address.
Email source address
[email protected] or
customer-defined
The default email address from
which the email is sent. You can set
this email address to conform to your
email relay rules.
Configuring the mail service
The mail service function provides system event email notifications and the ability to email the system
report directly for support purposes.
About this task
To configure the mail service settings, complete the following steps:
Procedure
1.
In the web interface, select the
Services
node in the tree and clicking the
node, which displays
an overview pane.
2.
Clicking the
Configure
button opens the configuration wizard. Use this wizard to enable available
functions, to set the simple mail transport protocol (SMTP) server, and to enter target email addresses.
Any available mail service functions can be enabled by checking the box that corresponds to the
function. The SMTP server might be set manually or found automatically from DHCP by setting the
server value to
Default
.
3.
Specify up to five email targets to receive emails that are sent by the service. The
email address is stored internally and does not need to be added manually.
4.
You can customize the email source address by using the command-line interface:
a.
From a Telnet or Secure Shell (SSH) client, access the system by using the system IP address.
b.
Log in by using the default user name
username
and the default password
password
, or your
system's unique user name and password.
c.
Enter
system call_home_config
<SMTP IP address><custom email address>
at the command
prompt.
<SMTP IP address>
can be the IP address of the default mail System SMTP server, or the
IP address of a different SMTP of your choice.
Configuring the support contact information
The support contact information is used to route notifications from the IBM Troubleshooting Ticketing
System to the IBM support team closest to your geographical location.
About this task
The contact information is also used by IBM representatives to notify you when a system requires service.
To update the support contact information, complete the following steps:
12
IBM FlashSystem: Installing the IBM FlashSystem 820
Содержание FlashSystem 820
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