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HelpWare support and services

What do I do first?

What is IBM HelpWare?

IBM HelpWare is a comprehensive set of technical support
and service options. These include:

24-hour help, 365 days a year

information by Internet, Bulletin Board System (BBS),
fax, and phone

From 30 day “Up and Running” support to help with popular
programs, IBM HelpWare has a variety of services and
solutions for you. These options are available from IBM
whenever you need help for as long as you own your IBM
Aptiva Personal Computer. Even when your warranty period
expires, HelpWare will still be there to support you with
services available for purchase.

Read on to find out what methods of support are available at
no additional charge and when charges will apply.

Need quick help?

There are two ways to get help quickly from IBM:

Internet

http://www.us.pc.ibm.com/aptiva/help/

Telephone

Please refer to the section titled “How and

when do I contact the IBM PC
HelpCenter?” on page 2-5 for information
about the telephone services of
HelpWare.

What can I do on my own?

Sometimes you can quickly solve problems that you may
have with your computer. We have given you several
different methods you can use to solve problems on your
own. If you need to, you can still contact IBM for support.
There is more information about telephone support in “How
and when do I contact the IBM PC HelpCenter?” on
page 2-5.

v65xahb.book : chap-2.fm Page 1 Friday, January 16, 1998 4:27 PM

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Содержание Aptiva Series

Страница 1: ...v65xahb book title fm Page 1 Friday January 16 1998 4 27 PM...

Страница 2: ...hanges will be made in later editions IBM may make improvements and or changes in the product s and or program s at any time Address comments about this publication to IBM HelpCenter Aptiva PC IBM Cor...

Страница 3: ...telephone company requirements xvi Canadian modem regulations xvii Canadian Department of Communications certification label xvii tiqueete d homologation du Minist re des Communications du Canada xvii...

Страница 4: ...t by telephone 2 5 30 day Up and Running support 2 5 Software technical support 2 5 Additional support 2 6 Hardware warranty service 2 6 Before you call 2 6 How and when do I purchase additional suppo...

Страница 5: ...11 The Microsoft Network 3 11 The Internet Connection Wizard 3 12 Chapter 4 Power management features 4 1 Software shutdown 4 1 Using the software shutdown feature 4 1 System suspend 4 2 Using the Wi...

Страница 6: ...10 Onboard USB 5 11 Onboard audio chip 5 11 Power management 5 11 Power management mode 5 11 Power switch 4 sec 5 12 Modem Wake Up on Ring 5 12 Startup options 5 12 Fast POST mode 5 12 Silent boot 5...

Страница 7: ...with installed adapter cards 7 1 Setting modem card configurations 7 2 Working with the hardware in the system unit 7 2 Adding and removing adapter cards 7 3 Installing adapter cards 7 3 Connecting c...

Страница 8: ...he system memory 8 5 Installing memory modules 8 5 Removing memory modules 8 6 Verifying the system memory 8 6 Replacing the system battery 8 6 Updating the CMOS settings in Setup 8 7 Part 5 Troublesh...

Страница 9: ...atures B 1 Operating your modem B 2 Using the Auto Answer feature B 3 Disabling Call Waiting B 3 Communication settings B 4 Changing modem addresses B 4 Modem commands B 5 Executing commands B 5 Comma...

Страница 10: ...v65xahb book v65xahbTOC fm Page x Friday January 16 1998 4 27 PM...

Страница 11: ...protection against the risk of electrical shock The IBM Aptiva PC has a power cord with a three prong plug that is required to ground metal parts It is the responsibility of the person installing the...

Страница 12: ...book This is particularly true if you try to service or repair the power supply monitor or built in modem Always refer service or repairs to qualified service personnel Ergonomic information Arranging...

Страница 13: ...so the top of the screen is at or slightly below eye level Keep the screen clean For cleaning instructions refer to the documentation that came with your monitor If you place the monitor near a window...

Страница 14: ...If you prefer not to use the wristrest you may remove it and use the keyboard without it Positioning the mouse Position your mouse on the same surface as your keyboard so that they are at the same le...

Страница 15: ...to an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connector...

Страница 16: ...ons or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so as to give you an opportunity to main tain uninterrupted service 5 If you expe...

Страница 17: ...ernal water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should c...

Страница 18: ...cuit boucl peut consister en n importe quelle combinaison de dispositifs pourvu que la somme des INDICES DE CHARGE de l ensemble des dispositifs ne d passe pas 100 L indice de charge du modem int gr e...

Страница 19: ...countries or both Aptiva HelpCenter HelpWare IBM Operating System 2 OS 2 Windows is a trademark of Microsoft Corporation Other company product and service names which may be denoted by a double aster...

Страница 20: ...xx Notices v65xahb book notices fm Page xx Friday January 16 1998 4 27 PM...

Страница 21: ...k and where to go if you need additional information This part contains the following chapter Chapter 1 Using this book on page 1 1 This chapter explains how the book is organized It also points you t...

Страница 22: ...v65xahb book part1 fm Page 2 Friday January 16 1998 4 27 PM...

Страница 23: ...l not be able to use the software functions associated with that hardware How this book is organized This book contains the following parts and chapters Part 1 Learning about this book This part conta...

Страница 24: ...S Setup configuration on page 5 1 This chapter provides instructions for using the Setup Utility where you can view or change your system s configuration It also provides information to help you locat...

Страница 25: ...ation that you might need if you upgrade your computer s hardware It contains the following appendices Appendix A Specification tables on page A 1 This appendix contains specific memory address interr...

Страница 26: ...tains instructions to help you unpack set up and start using your computer Program License and Limited Warranty Agreement This book contains information about the use of your computer and the software...

Страница 27: ...This part contains the following chapter Chapter 2 HelpWare Support and services on page 2 1 This chapter contains details on the IBM HelpWare support and services It tells you what to do in case you...

Страница 28: ...v65xahb book part2 fm Page 6 Friday January 16 1998 4 27 PM...

Страница 29: ...for purchase Read on to find out what methods of support are available at no additional charge and when charges will apply Need quick help There are two ways to get help quickly from IBM Internet http...

Страница 30: ...text file that contains important information about the program You can read README TXT files by opening them in any text editor on your computer Software Your computer comes with software programs wh...

Страница 31: ...sit the IBM Aptiva PC support Internet site at this URL http www us pc ibm com aptiva help Online services Online services are companies which provide a wide variety of services like electronic mail n...

Страница 32: ...IBM to use the BBS However long distance telephone charges may apply In the United States call 1 919 517 0001 In Canada In Markham call 905 316 4255 In Montreal call 514 938 3022 In Toronto call 416...

Страница 33: ...ay Up and Running support If you have questions about setting up your system we are here to help Within the first 30 days that you have your computer you can call us at no additional charge to ask que...

Страница 34: ...computer This will help the servicer to complete the required service If your computer is having a problem that is not covered by the warranty see How and when do I purchase additional support on pag...

Страница 35: ...your IBM reseller or IBM marketing representative for telephone numbers services and hours of operation The support representative can also fax or mail additional technical or product information to...

Страница 36: ...hnical support representative you can call the 1 900 number Your local telephone company will bill by the minute for each call Persons under age 18 must have permission of a parent or legal guardian p...

Страница 37: ...le call EPCS3 for a 3 incident pack EPCS10 for a 10 incident pack In all other countries contact your IBM reseller or IBM marketing representative For more information The Enhanced PC Support Line ser...

Страница 38: ...2 10 Chapter 2 HelpWare support and services v65xahb book chap 2 fm Page 10 Friday January 16 1998 4 27 PM...

Страница 39: ...your computer to a printer or to other computer systems such as the Internet Chapter 4 Power management features on page 4 1 This chapter describes the software shutdown and suspend features of your...

Страница 40: ...v65xahb book part3 fm Page 12 Friday January 16 1998 4 27 PM...

Страница 41: ...3 9 Configuring your Aptiva computer for a connection to the Internet on page 3 10 Controlling monitor settings When you connected your monitor to your system unit and turned your computer on for the...

Страница 42: ...he life of your monitor turn it off at the end of each day Check the documentation that came with your software programs to see if it will let you select combinations of resolution and color This coul...

Страница 43: ...the selected topic To customize your display properties 1 Double click on the My Computer icon on your desktop 2 In the My Computer window double click on the Control Panel folder 3 In the Control Pa...

Страница 44: ...rt Windows 95 when you select a scheme Changing refresh rate settings for monitors with DDC support The refresh rate is the rate at which the entire image is drawn on the screen If you purchased a mon...

Страница 45: ...comes distorted click Cancel If you do not click Yes within ten seconds after selecting an unsupported resolution setting the computer will return to the last supported resolution Tips for choosing di...

Страница 46: ...On one of the speakers In the multimedia software that came with your system On the CD ROM drive on the front of the system unit Your system may not have this volume control This volume control is use...

Страница 47: ...aker volume down while using the headphones use the volume control on the speaker On all models of the IBM Aptiva PC the headphones can be plugged into the line out jack on the back of the system unit...

Страница 48: ...4 Click on the Index tab at the top of the folder 5 In the first box type printer 6 The second box automatically displays a list of tasks related to the printer Select printer drivers installing and c...

Страница 49: ...company Before you connect your modem to a telephone network read the safety notices in Safety information on page xi The telephone line your modem uses cannot be used for any other purpose while the...

Страница 50: ...r a connection to the Internet If you decide not to use a communications software program you can still use your modem See Modem commands on page B 5 for information about typing AT commands in a Wind...

Страница 51: ...your Windows 95 desktop If you don t find the Netscape icon on your desktop proceed to the next section The Microsoft Network 2 When the IBM Global Network screen appears click on the text Sign up to...

Страница 52: ...to use the Internet Connection Wizard 1 From the Windows 95 desktop click on the Start button 2 Move your mouse pointer to the Programs menu then to the Accessories menu and finally the Internet tool...

Страница 53: ...ust change the required setting in Setup Refer to the section System suspend on page 4 2 for more information Monitor standby This feature allows the monitor to save energy when you are using Windows...

Страница 54: ...ly turns the system on or off However setting the Power switch 4 sec parameter to Suspend allows you to use the power button to put the system in suspend mode Refer to the section Power switch 4 sec o...

Страница 55: ...ides a monitor energy saving feature If your monitor supports this function see your monitor documentation for information perform the following steps to set the power saving features of your monitor...

Страница 56: ...4 4 Chapter 4 Power management features v65xahb book chap 4 fm Page 4 Friday January 16 1998 4 27 PM...

Страница 57: ...n utilities on page 5 18 Configuration Setup Utility overview The Configuration Setup Utility lets you view and change important information about your computer and its hardware You might need to use...

Страница 58: ...ference only such as those items in the System Information and Product Data menus Refer to the section Viewing system information and product data on page 5 5 for details on these menus The configurab...

Страница 59: ...ter you press the F1 key See the section Power on password on page 5 14 for information on setting changing or removing the password When the computer is off Follow these steps to enter Setup when the...

Страница 60: ...Function Use these arrow keys to highlight a parameter in a menu Press the Enter key to choose the option Use these arrow keys to change a setting In some menus you can use these keys to move from on...

Страница 61: ...nter to display a menu When changing the setting of a particular parameter highlight the setting then use the left or right arrow key to change the setting Refer to the section Setup parameters on pag...

Страница 62: ...made and resets the parameters to their previous settings These settings are the settings which were in place when you started Setup Exiting Setup Press Esc to return to the main menu when you have fi...

Страница 63: ...add an additional diskette drive it will be designated as diskette drive B IDE hard disk and CD ROM drives The Disk Drives menu includes four IDE drive items that allow you to configure the hard disk...

Страница 64: ...disk requirements See the documentation that came with the hard disk Hard disk size 504MB This enhanced IDE feature works only under DOS and Windows environments If set to Auto which is the default BI...

Страница 65: ...to Enabled which is the default parallel port setting The default base address is 378h The default IRQ is 7 If you install an adapter card with a parallel port use this menu to make sure that each pa...

Страница 66: ...evice Onboard IDE primary channel This parameter allows you to enable or disable the onboard IDE primary channel controller Setting this parameter to Enabled lets you use the primary IDE connector IDE...

Страница 67: ...e When the Power Management Mode parameter is set to Enabled you can configure the different power saving timers to your desired settings Setting this parameter to Disabled deactivates the power manag...

Страница 68: ...the computer will automatically resume the normal power on mode when it receives an incoming call When disabled the system does not return to the normal on state even if there is an incoming modem acc...

Страница 69: ...arameter is set to Auto the Memory Test parameter is disabled and becomes non configurable System boot drive This parameter has four options Drive A Then C In this option the system BIOS checks drive...

Страница 70: ...ttings Advanced options From the Setup main menu select the Advanced Options option to view or change a variety of configuration settings The Advanced Options menu appears with the following options S...

Страница 71: ...er your power on password If you press F1 during POST to enter Setup you must type the password as well Changing the power on password 1 Enter Setup See Entering Setup on page 5 3 2 Type your current...

Страница 72: ...ally This is the default setting Memory cache options The Memory Cache Options menu allows you to configure the internal and external caches Enabling the cache parameters optimizes system performance...

Страница 73: ...IRQ12 IRQ14 or IRQ15 if they have not been previously assigned to other devices Some IRQs are normally assigned to specific system devices To avoid resource conflicts see System interrupts on page A 4...

Страница 74: ...esets to the default setting No Before you install non Plug and Play cards set this parameter to Yes exit Setup and turn off the computer Then refer to Installing ISA cards on page 7 5 for instruction...

Страница 75: ...elp you plan and prepare to add or replace adapter cards drives and system board components in your system unit Chapter 7 Adding and removing adapter cards and drives on page 7 1 This chapter contains...

Страница 76: ...v65xahb book part4 fm Page 20 Friday January 16 1998 4 27 PM...

Страница 77: ...these sections Evaluating your new hardware on page 6 1 Planning your hardware changes on page 6 3 Resolving resource conflicts on page 6 3 Opening the system unit on page 6 4 Looking inside the syst...

Страница 78: ...he new ISA Plug and Play card and a previously installed card In this case you will have to manually assign the system resources Follow the procedure in the section Resolving resource conflicts on pag...

Страница 79: ...Manager or a configuration utility that might come with your new hardware Resolving resource conflicts Using Setup Your computer s Basic Input Output System BIOS automatically detects most hardware c...

Страница 80: ...cessary changes in the settings that will not conflict with other devices 7 Click on OK Opening the system unit Each time you open your system unit you must follow specific safety procedures to ensure...

Страница 81: ...d to remove it completely The cover slides along grooves that run on the sides of the unit 4 Touch the bare metal frame of your system unit to dissipate the static electricity from your body Do not to...

Страница 82: ...pter 6 Preparing to upgrade Looking inside the system unit After you remove the system unit cover the system unit looks like the following figure v65xahb book chap 6 fm Page 6 Friday January 16 1998 4...

Страница 83: ...unit are seven slot openings for installation of adapter cards When installing an adapter card with external connectors remove the cover of the slot that you intend to use Modem card The system may in...

Страница 84: ...6 8 Chapter 6 Preparing to upgrade v65xahb book chap 6 fm Page 8 Friday January 16 1998 4 27 PM...

Страница 85: ...urce conflicts on page 6 3 This section will help you prevent potential system resource conflicts when you install additional adapter cards or drives Resolving conflicts with installed adapter cards I...

Страница 86: ...n using the Device Manager press the F1 key to view the online help You must restart your computer before any Device Manager changes can take effect Working with the hardware in the system unit If you...

Страница 87: ...for information on which adapter card connector to use Follow these steps to install an adapter card 1 Remove the screw that secures the adapter card slot cover Then remove the slot cover 2 Align and...

Страница 88: ...d or CD ROM drive If you disconnected any cables to gain access to the adapter card connector on the system board reconnect the cables Removing adapter cards Follow these steps to remove an adapter ca...

Страница 89: ...Plug and Play ISA and PCI cards with the remaining free IRQs Adding and removing drives The system unit has five drive bays to accommodate various types of drives Some of these bays hold drives that w...

Страница 90: ...over Replacing a bay panel To replace a bay panel in front of an empty drive bay 1 Fit the left side of the bay panel the side with the angle to the left edge of the system unit cover aligning the pan...

Страница 91: ...ection Note that the first two connectors are for IDE ATA PCI bus drives such as hard disk drives and CD ROM drives while the third connector is for diskette interface drives such as diskette drives o...

Страница 92: ...drives determine which drive is the master and which is the slave The hard disk that came installed in your computer is attached to IDE connector 1 and is set as a master device If your computer came...

Страница 93: ...ly installed drive as a master device if one of these conditions exists The new drive is the only drive attached to the connector Another drive that is not a hard disk drive such as a CD ROM is alread...

Страница 94: ...e alignment Do the following to ensure that the drive is aligned properly in a bay 1 Insert each screw and lightly tighten 2 After all the screws are properly set in their correct positions tighten ea...

Страница 95: ...lling a drive in bay 1 2 or 3 1 Insert the drive into the bay 2 Align the screw holes and secure the drive with four screws 3 Connect the power and signal cables to the drive v65xahb book chap 7 fm Pa...

Страница 96: ...ables that connect to the diskette drive 2 Remove the 3 5 inch drive frame from the housing by pressing the tab on top and swaying the frame outward 3 From the back of the frame carefully insert a 3 5...

Страница 97: ...e with the notch b Pivot the frame toward the system unit until the tab clicks into place 5 Connect the signal and power cables to the drives Removing drives To remove a drive from a specific bay reve...

Страница 98: ...s are securely installed all jumpers are correctly set Replacing the cover 1 Align the upper back corners of the cover with the upper front corners of the system unit Tilt the front of the cover up ab...

Страница 99: ...em inward while pushing the cover toward the back of the system unit 4 Turn the lock at the back of the unit toward the locked icon to secure the cover to the chassis Reconnecting peripherals After ma...

Страница 100: ...en you install a diskette drive you should check the size and storage capacity of the drive and make any required changes in Setup To specify the diskette drive size and capacity select the Disk Drive...

Страница 101: ...ry Once you have completed your hardware changes and put the cover back on your system unit you might need to enter the BIOS Configuration Setup Utility to update the settings For information about wh...

Страница 102: ...ou plan to add or replace hardware in your computer you need to know the layout of the system board This figure shows an example of the system board in your computer The items on the next page corresp...

Страница 103: ...Holds the signal cable from the diskette drive Flash ROM BIOS A 256KB Flash ROM stores the system BIOS ISA adapter card connectors The system board includes two ISA adapter card connectors Note that t...

Страница 104: ...cumentation that came with the new hardware to determine if changes to jumper or switch settings are required The following figures show how to set a jumper Position A shows closing pins 1 2 while pos...

Страница 105: ...tions see the table Memory map on page A 1 The following figure shows the location of the DIMM sockets on the system board Installing memory modules To install a DIMM 1 Open the clips on the socket 2...

Страница 106: ...and product data on page 5 5 for information about this option Replacing the system battery Follow these steps to replace the battery 1 Press the securing clip on the battery socket to release the ba...

Страница 107: ...trol Panel double click on the Date TIme icon to display the items for changing the date and time 4 Make the necessary changes then click on the OK button Updating the CMOS settings in Setup When you...

Страница 108: ...8 8 Chapter 8 Adding and replacing system board components v65xahb book chap 8 fm Page 8 Friday January 16 1998 4 27 PM...

Страница 109: ...the factory This part contains the following chapter Chapter 9 Diagnosing and recovering from problems on page 9 1 This chapter provides troubleshooting information including error code interpretatio...

Страница 110: ...v65xahb book part5 fm Page 10 Friday January 16 1998 4 27 PM...

Страница 111: ...roblems that you may have with your computer Solving hardware and software problems on page 9 7 The tables in this section list some common hardware and software problems It includes corrective action...

Страница 112: ...ed on b Make sure your system unit monitor and speaker cables are correctly and securely connected Make sure the system unit monitor and speaker power cords are plugged into electrical outlets The Set...

Страница 113: ...l your hardware For instructions on installing hardware in the system unit see Working with the hardware in the system unit on page 7 2 For instructions on installing options on your system board see...

Страница 114: ...ce 3 for Safe Mode and press This starts your computer using the factory configuration settings d When your computer has completed startup double click on the desktop icon e In the My Computer window...

Страница 115: ...n the system unit off and then turn it on again If the problem continues refer to the Quick problem solving chart on page 9 6 a Make sure your monitor cables are correctly and securely connected Your...

Страница 116: ...9 6 Chapter 9 Diagnosing and recovering from problems Quick problem solving chart v65xahb book chap 9 fm Page 6 Friday January 16 1998 4 27 PM...

Страница 117: ...Standby 2 Make sure that the system unit and monitor power cords are securely plugged into electrical outlets 3 Make sure that the cables are correctly and securely connected to the system unit 4 Chec...

Страница 118: ...icon 4 Click on the tab 5 Double click on and select the listed CD ROM option 6 Click on the tab 7 Under click on a check appears in the box 8 Click on Can t write to diskette 1 Make sure you are usi...

Страница 119: ...r only some keys work 1 Make sure the keyboard cable is correctly and securely connected to the keyboard port not the mouse port on the back of the system unit 2 2 Move your fingers across the keys Ma...

Страница 120: ...counterclockwise Now turn the mouse right side up and the retainer and the ball will drop out d Using a damp cloth wipe the outside of the mouse and the retainer Be sure to wipe the rollers inside th...

Страница 121: ...your communications software 7 Make sure the modem adapter card is installed correctly For instructions on installing adapter cards in the system unit see Adding and removing adapter cards on page 7...

Страница 122: ...page 3 8 6 Make sure the paper and the cartridge containing the print material ink ribbon or toner are loaded correctly 7 Turn the printer and system unit off and wait 10 seconds Now turn the printer...

Страница 123: ...accesses the hard disk for memory swapping and this activity resets the Standby timer Windows 95 might access the hard disk for a short time after you last touched your computer 5 Close any open commu...

Страница 124: ...tware if you have selected the incorrect modem type Select Hayes Compatible modem type and Lucent in your data communications software Select Generic class 1 and Lucent in your fax and voice software...

Страница 125: ...capability 1 Make sure that the correct modem type is selected in the voice fax software Use Lucent or Hayes Compatible Do not select Cirrus Logic or Rockwell 2 Make sure that your computer is fast e...

Страница 126: ...Keyboard Interface Error 1 Plug in the keyboard properly and reboot the system 2 If the error still shows after doing option 1 change your keyboard It may be defective 21 PS 2 Keyboard Error or Keyboa...

Страница 127: ...o the system board 2 Make sure the drive power cable is properly connected 3 Enter Setup and make sure that the IDE 1st Channel Master parameter is set to Auto 4 If the error still appears after perfo...

Страница 128: ...replace the hard disk drive It may be defective 55 Hard Disk Drive s Write Protected Make sure that the Hard Disk Drive parameter under the Setup Security menu is set to Normal 61 CPU Clock Mismatch L...

Страница 129: ...nter Setup and set the Reset Resource Assignments to Yes then reboot the system 121 Memory Resource Conflict s Enter Setup and set the Reset Resource Assignments to Yes then reboot the system 122 IRQ...

Страница 130: ...lace the cards 184 Onboard Pointing Device IRQ Conflict s 1 Remove all the add on cards in the system 2 Power on the system to check if it works without the cards 3 Re install the cards one by one to...

Страница 131: ...he cards 189 Onboard IDE Secondary Channel I O Address Conflict s 1 Remove all the add on cards in the system 2 Power on the system to see if it works without the cards 3 Re install the cards one by o...

Страница 132: ...system 197 Onboard IDE Primary Channel I O Conflict s 1 Remove all the add on cards in the system 2 Power on the system to see if it works without the cards 3 Re install the cards one by one to deter...

Страница 133: ...system and program files on the clean drive It s a good idea to duplicate the directory structure that is on your hard drive when you make backup copies of files Otherwise you need to keep notes about...

Страница 134: ...9 24 Chapter 9 Diagnosing and recovering from problems v65xahb book chap 9 fm Page 24 Friday January 16 1998 4 27 PM...

Страница 135: ...ludes a list of the system board connectors and their corresponding functions Appendix B Modem information on page B 1 This appendix contains descriptive information about modems including AT command...

Страница 136: ...v65xahb book part6 fm Page 26 Friday January 16 1998 4 27 PM...

Страница 137: ...512 640 KB 080000 09FFFF Host PCI memory 640 768 KB 0A0000 0BFFFF PCI ISA Video buffer memory 768 800 KB 0C0000 0C7FFF Video BIOS memory 800 896 KB 0C80000 0DFFFF ISA adapter BIOS and buffer memory 8...

Страница 138: ...ecimal Function 0000 001F DMA controller 1 0020 003F Interrupt controller 1 0040 0047 System timer 0050 0057 System timer 0060 006F System controller 8742 0070 CMOS RAM address and NMI mask 0078 007B...

Страница 139: ...r 0CF8 PCI mechanism 2 configuration space enabled register 0CFA PCI mechanism 2 forward register C000 C0FF M1451C PCI configuration space C200 C2FF M1449 PCI configuration space C100 C1FF PCI configu...

Страница 140: ...in parenthesis may not be available on all models In some cases the device listed uses the IRQ Table 7 System interrupts Interrupt request IRQ Function 0 Timer 1 Keyboard 2 Cascade interrupt control...

Страница 141: ...a directly to and from memory You may need to select an available DMA channel if you add an I O device that uses DMA Table 8 DMA channel assignments DMA channel Assignment 0 Available 1 Available Soun...

Страница 142: ...errupts Conflicts may arise if you add adapter cards with serial ports or if you change the address settings on your modem if you are using an operating system other than Windows 95 You can resolve mo...

Страница 143: ...your computer is a K56flex bps modem It serves as a communications peripheral capable of high speed data transfer fax and in some models speakerphone and Digital Simultaneous Voice and Data DSVD Your...

Страница 144: ...commands from the Windows 95 DOS box prompt A list and description of all the AT commands appear in the section AT commands on page B 6 We strongly recommend however that you perform all modem operati...

Страница 145: ...ur telephone you may want to disable it while using your modem With Call Waiting communications can be interrupted when a second call is waiting to be answered To disable Call Waiting contact your tel...

Страница 146: ...ons software must match the address setting of your modem The addresses and interrupts supported by your computer are Changing modem addresses There are times when you may need to change the default a...

Страница 147: ...at common DTE speeds ranging from 115 2K bps or 57 6K bps to 300K bps All commands and data must be issued to the modem using one of the valid DTE speeds Command format All commands must begin with th...

Страница 148: ...de 300 bps 0 9 A D and L last number redial P pulse dial T tone dial W wait for second dial tone V switch to speakerphone mode pause wait for five seconds of silence flash return to command mode after...

Страница 149: ...e 0 Speaker always off Speaker on until carrier detected Speaker always on 0 Automode disabled modem handshake speed specified by S37 Automode enabled modem handshake speed specified by S37 0 Return t...

Страница 150: ...300 compatible responses blind dialing Same as X0 plus all CONNECT responses blind dialing Same as X1 plus dial tone detection 6 Same as X1 plus busy signal detection blind dialing All responses and...

Страница 151: ...returns to the command mode after DTR toggle 6 Modem resets after DTR toggle Load factory default configuration 0 Guard tone disabled 550 Hz guard tone enabled 1800 Hz guard tone enabled 0 Asynchrono...

Страница 152: ...d buffering data link only same as N0 0 Data compression disable V 42bis MNP5 data compression enabled A 0 Normal mode speed buffering only A Direct mode only A MNP mode only A 6 V 42 MNP Normal auto...

Страница 153: ...rrier is lost or not heard Error Error in the command line Invalid command Command line exceeds buffer Invalid character format 1 Connect 1200ECa Connected at 1200 bps 2 No dial tone No dial tone duri...

Страница 154: ...000 EC Connected at 32000 EC bits s 56K rate B Connect 34000 EC Connected at 34000 EC bits s 56K rate B Connect 36000 EC Connected at 36000 EC bits s 56K rate B6 Connect 38000 EC Connected at 38000 EC...

Страница 155: ...59 8 59 8 5 5 0 Connect 52000 EC Connected at 52000 EC bits s 56K rate Connect 54000 EC Connected at 54000 EC bits s 56K rate Connect 56000 EC Connected at 56000 EC bits s 56K rate 2 Connect 16800EC...

Страница 156: ...er 0 28 For example to read the value of S register 0 type ATS0 and press Enter To change the value of an S register Use the ATSr n command r register number 0 28 n the new value you want to assign Fo...

Страница 157: ...seconds 95 Escape character detect time 0 255 50ths of a second 50 V 34 modulation enable disable 0 255 ASCII 1 61 Data calling tone 0 1 ASCII 0 6B Connection speed Bitmapped register 0 6 K56flex conn...

Страница 158: ...B 16 Appendix B Modem information v65xahb book app b fm Page 16 Friday January 16 1998 4 27 PM...

Страница 159: ...age by drawing only alternating lines until the entire image is completed noninterlaced Method of producing an image by drawing each line one after the other until the entire image is completed This m...

Страница 160: ...C 2 Appendix C Monitor terminology v65xahb book app c fm Page 2 Friday January 16 1998 4 27 PM...

Страница 161: ...nt 4 connectors on the system board 4 4 installing in bay 1 2 or 3 4 installing in bays 4 and 5 4 removing 4 signal cables 4 4 diskette drive 4 connector 4 4 4 DMA channels E electronic support automa...

Страница 162: ...ion settings vertical frequency Musical Instrument Digital Interface 4 O online services America Online CompuServe Prodigy other publications online documentation 8 Setup Poster 8 P parallel port See...

Страница 163: ...doesn t go to standby speaker adjusting volume system board parts 6 parts descriptions 6 system interrupts 8 system resources conflicts system suspend using the power button 8 using Windows 95 8 syste...

Страница 164: ...3 v65xahb book v65xahbIX fm Page 4 Friday January 16 1998 4 27 PM...

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