IBM Aptiva Series, Руководство пользователя

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9-8 Chapter 9: Diagnosing and recovering from problems
Can’t read information on diskette or CD 1. Make sure you are using the correct type of diskette. Make sure the diskette is
formatted correctly.
2. Make sure the diskette or CD is inserted into the drive correctly.
3. Make sure the CD is clean and not scratched.
4. Try to read a diskette or CD that you know is good. If it works, the first diskette or
CD is damaged. If you can’t read the information on the good diskette or CD,
there may be a problem with your diskette or CD-ROM drive.
5. Make sure the drive power and signal cables are securely attached to the back of
the drive. For instructions on working in the system unit, see “Working with the
hardware in the system unit” on page 7-2.
Audio CD does not play when inserted into
CD-ROM drive Make sure you have enabled AutoPlay. To enable AutoPlay:
1. Click on
*
.
2. Select
*
and click on
(
.
3. Double click on the
*"
icon.
4. Click on the
)
tab.
5. Double click on
)+,-
and select the listed CD-ROM option.
6. Click on the
*
tab.
7. Under
-
, click on (a check appears in the box).
8. Click on
-.
.
Can’t write to diskette 1. Make sure you are using the correct type of diskette. Make sure that the diskette
is correctly formatted.
2. Make sure the diskette is not write-protected.
3. Make sure you are sending information to the correct drive.
4. Make sure there is space on the diskette for the information. (Try using a blank,
formatted diskette.)
5. Make sure the drive power and signal cables are securely attached to the back of
the drive. For instructions on working in the system unit, see “Working with the
hardware in the system unit” on page 7-2.
6. Make sure that the Diskette Drive parameter is enabled in Setup under Advanced
Options, Security Options.
Table 1: Hardware problems (Continued)
If the problem is: Here’s what to do:
Note:
If any of these problems continue after taking the actions listed, see “Chapter 2: HelpWare support and services” on page 2-1 for
information on obtaining service.
v65xahb.book : chap-9.fm Page 8 Friday, January 16, 1998 4:27 PM