(continued)
001 (continued)
Note: Do not remove the riser card. The system generates multiple error
codes when the riser card is removed and the system is powered on.
– Remove all telephone cables from the Mwave adapter card or modem, if
installed.
– Disconnect any drives except:
3.5-in. diskette drive
Hard disk drive (some machines can have up to 4 hard disk drives
installed.)
IBM Aptiva factory-installed devices (such as a CD-ROM drive).
– Ensure all power cords and cables are connected properly.
– Ensure the monitor brightness and contrast controls are not turned down.
– Ensure the sound volume control is not turned down.
– Power-on the system unit.
Note: Some monitors have a detachable system I/O signal cable
between the monitor and the system unit. In either case, check
the power cord or cable before replacing the unit. See
“Detachable Monitor I/O Signal Cable Connector Test Points” on
page 5-17 for pin identification.
High voltage Northern and Southern Hemisphere monitors might
come with a voltage selector (110 V–220 V) switch. The 145-W
power supply might have a voltage selector (110 V–220 V) switch.
Match the switch to the line voltage.
– Ensure correct monitor refresh rate. See “Refresh Rates and Monitor
Frequencies” on page 1-11.
– Note any symptoms, messages, error codes, or beeps.
– Make sure there are no diskettes or CDs in the drives.
DOES THE SYSTEM COMPLETE POST WITH ONE SHORT BEEP AND
DOES AN IBM APTIVA SOFTWARE SCREEN APPEAR?
Note: If Rapid Resume is enabled, answer this question “No.”
Yes No
002
– If Rapid Resume is enabled, you must disable Rapid Resume in the
Setup Utility, and enable it again upon completion of service.
To disable Rapid Resume without changing the customer settings:
1. Make sure the customer saves and closes any open files.
(Step 002 continues)
2-4
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