The LS21 and LS41 for BladeCenter blades have no security intrusion detection; therefore, they
should be installed in a rack environment that provides security through lockable doors or other
security measures. It is a customer's responsibility to ensure that the server is secure to protect
sensitive data.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to put you on the
road to higher system availability. Electronic Services is a Web-enabled solution that offers an
exclusive, no-additional-charge enhancement to the service and support available for IBM
servers. These services provide the opportunity for greater system availability with faster
problem resolution and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry
points traditionally used to access IBM Internet services and support. The news page enables
you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your
questions or diagnose problems.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Terms and conditions
IBM credit corporation financing: Yes
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the
United States, call 800-IBM-SERV (426-7378), or write to:
Warranty information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203
Warranty period
•
Three years
•
Optional features — One year
Optional IBM features initially installed in an IBM machine carry the same warranty period as the
machine. If installed after the initial machine installation, they carry the balance of the machine
warranty or the optional feature warranty, whichever is greater.
Warranty service
If required, IBM provides repair or exchange service depending on the type of warranty service
specified for the machine. IBM will attempt to resolve your problem over the telephone or
electronically by access to an IBM Web site. You must follow the problem determination and
resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response-time objectives and are not
guaranteed. The specified level of warranty service may not be available in all worldwide
IBM United States Announcement 107-103
IBM is a registered trademark of International Business Machines Corporation
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