Memory Problems
Memory Problems
Action
The amount of memory
displayed is less than the
amount of memory
installed.
The amount of available memory shown might be
somewhat less than expected because of basic
input/output system (BIOS) shadowing in random
access memory (RAM).
Verify that:
1. You have installed the correct type of DIMMs for
your computer. See “Working with System
Memory” on page 64 for instructions on adding
DIMMs.
2. The DIMMs are properly installed and securely
connected.
3. If you added or removed memory, you saved the
new configuration before exiting the
Configuration/Setup Utility Program.
If the problem persists, run the memory test from the
diagnostic program supplied with your computer. (See
“IBM Enhanced Diagnostics” on page 118 for further
information.) The system might have detected a bad
DIMM and automatically reallocated memory to enable
your computer to continue to operate.
If the problem cannot be corrected, have the computer
serviced.
Chapter 8. Troubleshooting
113
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