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• Free some memory by transferring files to a computer or deleting files from your
device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the
file is DRM-protected, ensure that you have the appropriate license or key to play the
file.
• Ensure that your device supports the file type.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to
connect to, if necessary.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact your nearestiBall Service
Centre.
A connection is not established when you connect the device to acomputer
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