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Q8 What to do when the mouse cursor ( ) flashes or jumps on screen, or when
Touch function does not work well at certain projection area?
A:
1.
Check if there is strong light shown on the whiteboard. If yes, turn off the light.
2.
Check if there is any foreign object on the whiteboard. If yes, remove the
object.
3.
Refer to Step 6 Laser Beam Alignment for detailed procedures, to see if laser
beam is al.
4.
Refer to Step 7 Touch Area Setting for detailed procedures, check if Manual
Touch Area boundary is located properly.
Q9 What to do when projection area corner is insensitive or intermittent lines
are observed?
A:
1.
Adjust the level of Touch Sensitivity to enhance sensitivity, see Step 9 Touch
Sensitivity for trouble-shooting.
2.
If Touch function remains insensitive, please check the optical port condition. If
dust or particles are observed, gently clean the optical port with dust blower.
Q10 What to do when Touch function is not accurate?
A:
Touch accuracy may be impacted when Windows default display setting under
Windows has been changed.
1.
Go to the setting page <Start menu/Control Panel/Appearance and
Personalization>
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