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User Manual | 5
Limited Warranty
Thank you for purchasing an i3 product. i3-TECHNOLOGIES Holding NV values your business and
always attempts to provide you the very best quality of service. Please carefully read the following
terms and conditions before using the product. Your use of the product constitutes agreement with
the terms and conditions of this i3-TECHNOLOGIES Limited Warranty Agreement.
A.
Warranty Policy
i3-TECHNOLOGIES grants the original purchaser a standard warranty against hidden manufacturing
defects for material only, subject to the conditions stated herein, for the limited warranty period
which duration is specified in section B of this agreement. The original purchaser is exclusively a
person who acquires the product in its original sealed package for its own use and not for
commercial purposes or resale.
B.
Warranty Period
Product
Standard Warranty
Extended Warranty
(purchase)
i3LIGHTHOUSE
2 years
i3PROJECTOR
3 years
i3COMPUTER
2 years
Projector Light Source
3 years or 10.000 hours *
5 years or 10.000 hours *
* Whichever expires first
The performance of warranty claims shall cause neither an extension nor a restart of the warranty period.
C.
Warranty Claims
During the warranty period, i3-TECHNOLOGIES shall rectify faults based on material defects. The
warranty claim is dealt with the replacement of defective parts or by exchanging the products for
products of equal quality without invoicing labor or material costs. Ownership of replaced or
exchanged parts reverts to i3-TECHNOLOGIES. Warranty claims are only accepted by i3-
TECHNOLOGIES if the defective product is presented within the warranty period together with the
original invoice and the original receipt from the dealer who sold the product to the first end user
(specifying the date of purchase, model designation,
product serial number and the dealer’s name
and address). Warranty claims are dealt with in consultation with the i3-TECHNOLOGIES service or
other service partners authorized by i3-TECHNOLOGIES. i3-TECHNOLOGIES will always be
considered not to have any knowledge about the existence of hidden defects, unless the Customer
can demonstrate otherwise. The customer loses any claim against i3-TECHNOLOGIES on the basis of
hidden manufacturing defects if the defect is not communicated by e-mail or registered letter to i3-
TECHNOLOGIES within 8 calendar days after discovering the hidden manufacturing defect.
D.
Warranty Exclusions
The warranty does not apply under the following conditions:
a.
Incorrect use, mechanical damage(e.g. scratches, pressure or break points), incorrect storage or
cleaning, transport damage, misuse or other fault of the customer or a third party;
b.
Connection or use of the product for a purpose other than that for which it is intended and non-
observation of the products operating and installation instructions or the valid technical and
safety-relevant provisions or standards of the country in which the product is used;
c.
Non-observation of i3-TECHNOLOGIES care and maintenance instructions when maintaining and
caring for the product;
d.
Operating conditions, which exceed normal office or private use (e.g. operation in smoky or
dusty atmospheres or at extraordinary room temperatures and under UV/IR radiation). Separate
operating conditions are specified by i3-TECHNOLOGIES for certain products if necessary;
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