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14
Troubleshooting
Fault
Cause
Solution
Cleaner doesn’t start
Flat battery
Charge the vacuum cleaner
Reduced suction
The Dust Canister is full of dust
Empty the Dust Canister
Filter is blocked
Clean or replace the filter
The air way is blocked
Clear the air way
The charging indicator light
fails to turn on during charging
(“indicator light is flashing in
sequence” indicates the status of
charging)
The charger is not fully inserted
to the cleaner
Remove the charger from the cleaner
and then reinsert the charger to the
cleaner again
The charger is not connected to
mains power
Connect the charger to the mains
power
Insufficient application time after
charging
Insufficient charging time
Fully charge the battery according
to the instruction described in the
charging section
Normal discharge reduction
in battery
Purchase a new battery
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Godfreys Customer Care.