42
Co-botic is skidding
Move the co-botic to a place
with less water stains on the
ground.
Roller brush and squeegee do not
lower
Reboot the machine. If the
problem persists, contact
customer service (see
section 8.3).
Roller brush does not rotate
Reboot the machine. If the
problem persists, contact
customer service (see
section 8.3).
8.2
Fault problems
Prompt
Solution
2D/3D laser error
1.
If the prompt does not appear frequently, it does not affect
normal operation and can be ignored.
2.
If the prompt appears frequently, it may be caused by a too
high laser radar temperature. Power off the co-botic and let it
stand still for some period of time.
3.
If the problem persists, contact customer service (see section
Emergency stop
button being pressed
To reset the co-botic, rotate the emergency stop button to the
right.
Mapping failed.
Please map again
Log out and map again.
IMU error
1.
If the prompt does not appear frequently, it does not affect
normal operation and can be ignored.
2.
If the prompt appears frequently, it may be caused by an IMU
drive error. Restart the co-botic.
Insufficient power
The power level is lower than the low power threshold. Take out
the battery to recharge it.
Please check the 2D
laser radar for
foreign matter
1.
If the prompt does not appear frequently, it does not affect
normal operation and can be ignored.
2.
If the prompt appears frequently, it may be caused by dirt on
the 2D laser radar surface. Wipe the radar surface with a dust-
free cloth.
Please check the
structured light
camera for foreign
matter
1.
If the prompt does not appear frequently, it does not affect
normal operation and can be ignored.
2.
If the prompt appears frequently, it may be caused by dirt on
the structured light camera surface. Wipe the surface of the
camera with a dust-free cloth.
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