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Ioint® Secure DVI 4K KVM Switch User Manual

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Video  

I am getting ghosting, shadowing, or fuzzy images on my monitor.

 

 

Check that all video cables are inserted properly to the Switch, computer, and monitor. 

 

With everything connected power-cycle the I/O Secure DP-DP KVM to reset the video. 

 

Make sure the Video Diagnostic LED is solid green. 

 

Check that the monitor you are using supports the resolution and refresh-rate setting on your computer. 

 

Lower the video resolution of your monitor. 

 

Check that the video-cable length does not exceed 15 feet (4

.

6m)

 

Check that the graphics card you are using supports the resolution and refresh-rate setting on your computer. 

 

Connect the monitor directly into the computer you are having trouble with to see if the problem still appears. 

 

Do not use video splitters. 

I am getting a blank screen on my monitor.

 

 

Ensure that the power switch is in the ON position. 

 

Check that the display is turned on  

 

Check that the cables are connected, and check that the display input is DP-DP 

 

Check that all video cables are inserted properly. 

 

Ensure that the power cord is inserted securely to the AC outlet. 

 

Connect your monitor directly to the computer to verify that your monitor is functioning properly. 

 

Reboot the computer. 

 

Try a different video cable. 

 

Try a different monitor. 

 

Ensure to download the latest display drivers. 

 

I have difficulty inserting a 

DP-DP

 cable into the 

S

witch

 

Check that the connectors are not bent or damaged. 

 

Check if the contacts on the Switch DP-DP connectors are not bent or damaged. 

Содержание SV142P1

Страница 1: ...PP3 0 4 SV242P1 I O 4 Port Dual DP to DP 4K video Secure KVM with CAC PP3 0 5 SV122P1 I O 2 Port Single DP to DP 4K video Secure KVM with CAC PP3 0 6 SV122P0 I O 2 Port Single DP to DP 4K video Secur...

Страница 2: ...ew 6 Security Features 6 Tamper Evident Labels 6 Other Features 7 Equipment Requirements 8 System Requirements 9 Unit Display Diagrams 11 Specifications 14 Installation 15 Pre Configuration 15 Connect...

Страница 3: ...addition to expert troubleshooting advice in the unlikely event of a problem 2 port secure KVM switches share the same specification with the 4 ports only difference being having 2 hosts selections a...

Страница 4: ...her liquid o The product is not working well even after carefully following the instructions in this user s manual o The product has been dropped or is physically damaged The product shows obvious sig...

Страница 5: ...anti tampering system Any attempt to open product enclosure will activate the anti tamper system indicated by all channel select LEDs flashing continuously In this case product will be inoperable and...

Страница 6: ...strator access log functions Product incorporates secure administrator access and log functions to provide auditable trail for all product security events including battery backup life for anti tamper...

Страница 7: ...Device Detection Storage and other unsafe USB devices are rejected when connected to the Switch Only mouse keyboard and CAC reader data are passed through Secure Packaging Tear away packaging ensures...

Страница 8: ...bility Using a new advanced anti tampering battery with an extremely low self discharge rate the life expectancy of the switch has been increased dramatically to over 15 years Equipment Requirements C...

Страница 9: ...ess keyboards In any case do not connect wireless keyboard to product c Non standard keyboards such as keyboards with integrated USB hubs and other USB integrated devices may not be fully supported du...

Страница 10: ...The product DP DP monitor is compatible of the highest resolution CAC Port The product is compatible for CAC Common Access Card reader PS 2 Port The product is compatible for standard PS 2 keyboard o...

Страница 11: ...VI 4K KVM Switch User Manual Unit Display Diagram SV142P1Model Shown Unit Display Diagram Back View Unit Display Diagram Back View SV142P0 Model Shown Unit Display Diagram Front View Unit Display Diag...

Страница 12: ...el Shown Unit Display Diagram Front View Unit Display Diagram Back View SV242P1 SV122P1 Model Shown Unit Display Diagram Front View Unit Display Diagram Back View Unit Display Diagram Back View Unit D...

Страница 13: ...View Unit Display Diagram Back View Ioint Secure DVI 4K KVM Switch User Manual Unit Display Diagram Back View Unit Display Diagram Front View Model Shown SV222P1 Unit Display Diagram Back View SV222P...

Страница 14: ...panel push buttons No of monitors per computer supported 4 SV142P1 SV142P0 SV242P0 SV242P1 Operating Temp 32 to 122 F 0 to 50 C 2 SV122P1 SV122P0 SV222P1 SV222P0 Storage Temp 4 to 140 F 20 to 60 C Vi...

Страница 15: ...Service immediately and contact I O Technical Support at 1 714 564 1111 2 Do not connect product to computing devices a That include frame grabber video cards That includes special audio processing c...

Страница 16: ...ected to port 1 will be displayed on the monitor Check to see that the keyboard monitor and mouse are working normally Proceed to do this with all occupied ports to verify that all Computers are conne...

Страница 17: ...Now that you have connected your console and computers to the Switch it is ready for use You can select which computer you wish to control by pressing the corresponding port selector on the front of...

Страница 18: ...he computer that requires CAC and the other end to the CAC port on the I O DP DP KVM that corresponds to the computer 1 2 Enable CAC for the same port connection in Step 1 1 by switching the CAC switc...

Страница 19: ...e DP DP USB KVM Cable Kit is connected tightly between the Switch and the computer The Switch does not turn on Ensure that the AC power cord is securely connected to both the AC inlet and to the wall...

Страница 20: ...the monitor directly into the computer you are having trouble with to see if the problem still appears Do not use video splitters I am getting a blank screen on my monitor Ensure that the power switc...

Страница 21: ...d Please refer to the operating system for verification of the lock state information for CAPS NUM and Scroll Lock Mouse The computer does not detect my mouse or my mouse does not work when I switch c...

Страница 22: ...ant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radi...

Страница 23: ...bility that the product SV142P1 SV142P0 SV122P1 SV122P0 SV242P1 SV242P0 SV222P1 SV222P0 to which this declaration relates are in conformity with the requirements of AS NZS regulations for Class B Info...

Страница 24: ...O is unable to repair or replace the product for example because it has been discontinued I O will offer either a refund or a credit toward the purchase of another product from I O com in an amount eq...

Страница 25: ...nd of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled I O reserves the right to be...

Страница 26: ...tact us immediately at the following email address info ioint com or our technical support line at 1 714 564 1111 After your communication is received I O Government personnel will contact you to foll...

Страница 27: ...d All trade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States an...

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