5-1 - How to Order Parts
From time to time, cleaning equipment may wear or malfunction. To obtain a proper
diagnosis of your malfunction, and to order warranty replacement parts or arrange for
repairs, it is important that you proceed in the following manner:
WARRANTY PARTS ORDERS
1.
Call the local distributor where you purchased your DriMaster Upholstery Tool
and ask for the Service Department.
2.
Have the following information ready:
A. Model
B. Date of Purchase
C. Description of Malfunction
3.
Once it has been determined which parts are needed to correct the problem with
your tool, make arrangements with your distributor to either perform the repairs or
ship the parts to you.
PARTS ORDERS
Call your local distributor. In most instances, they either stock or have access to parts
through a regional service center.
For a list of distributors, access HydraMaster’s website at:
http://www.hydramaster.com/owners/locate/index.asp
EMERGENCIES
If, for any reason, your distributor is unable to supply you with the necessary parts, they
may call us and arrange for expedited shipping.
HydraMaster sells parts only through authorized distributors and service centers. (See
HydraMaster’s website -
http://www.hydramaster.com/owners/locate/index.asp
)
5 - How to Order Parts
