14
TROUBLESHOOTING
Be sure the cord
loop fits into
the ferrule
groove.
Cord
Loop
Problem
Solution
The shade does
not raise and
lower evenly.
Check the installation brackets. Make sure the
shade fabric is not caught between the bracket and
the headrail.
Check inside the headrail. Make sure no obstructions
keep the mechanism from turning.
Check that the lift cords are not pinched or tangled.
•
•
•
The shade will
not snap into the
mounting brackets.
Make sure the mounting brackets are level
and aligned.
•
The shade will
not raise.
If hold-down brackets are used, make sure they have
been released.
•
The lift cords hang
from the bottom rail.
The cords provide an easy way to level the bottom
rail. Once adjusted correctly, cut off the extra cord.
•
The ferrule has come
off the cord. How do
I rethread the ferrule?
Thread the end of the
cord into the tapered
end of the ferrule.
Loop the end around
the ferrule and back
through the tapered
end. Make sure the loop
fits into the groove on
the side of the ferrule.
