21
Chapter 7
Error Message and Trouble Shooting
>
Uncompleted test caused
by removing the test strip
during the measurement.
Review the instructions and try again with a new test strip.
Please don't remove the strip before the test is completed.
>
Problem with strip.
Review the instructions and try again with the same test
strip. If the problem persists, please contact the distributor
for service.
>
Use of an improper
code strip.
Repeat the coding procedure and ensure the code number
is the same in label, code strip and screen. If the problem
persists, please contact the distributor for service.
>
Not enough sample
volume for the test.
Take a new strip and make sure you have enough sample
volume for your test. Repeat the test again. If the problem
persists, please contact the distributor for service.
>
Test result is higher than
the range listed in
Chapter 8.
1.
Review the instructions and try again with a new
test strip.
2.
If the problem persists, please call local authorized
distributor for help.
>
Test result is lower than
the range listed in
Chapter 8.
1.
Review the instructions and try again with a new
test strip.
2.
If the problem persists, please call local
authorized distributor for help.
