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22
Chapter 2 • Pointing the antenna by using the DAPT2
1039429-0001 Revision D
Troubleshooting
The procedures in this chapter outlined the basic pointing process. Should the
DAPT2 display an error message, or if you receive unexpected results, use the
information in
to help you diagnose and resolve the problem. If following
the outlined procedures does not resolve the problem, contact Installer Support.
Table 1: DAPT2 display messages
Symptom
Indication
Correction action
Blank screen
during the
pointing
procedure after
COMM Startup
message
Satellite modem may still be reading the ODU
file.
Wait for 90 seconds for screen message to
reappear.
Permanent
COMM Startup
message
Satellite modem is not in pointing mode.
Advance
button was been pressed before
submitting the installation parameters.
At the LUI, verify that the satellite modem is
in pointing mode (refer to
page 16). If the satellite modem is not in
pointing mode, repeat the process explained
in
Entering installation parameters
on
page 13. If the DAPT2 does not display the
SQF reading (SQF<>sqf) after a few seconds,
press
Advance
.
Permanent
Logging
VoltMeas
message
Cables on the DAPT2 are not connected
properly.
Reconnect the cables to the DAPT2 in
accordance with the connector labels on the
DAPT2 rear panel.
Permanent
Switch IFL Cable
message
The satellite modem cable is connected to the
LNB side of the DAPT2
Reconnect the cables to the DAPT2 in
accordance with the connector labels on the
DAPT2 rear panel.
SQF does not go
higher than 31
Circular polarization setting is incorrect.
Set the polarization to LHCP or RHCP, as
indicated on the Terminal Pointing Info
screen (Setting for ODU Polarization).
Installation parameters incorrect.
Go to
Modify
Installation
Parameters
under
Advanced
Configuration
and
Statistics
and
use the Installation Reference Sheet to make
the appropriate corrections.
No RX cable connected between DAPT2 and
LNB, or bad cable used.
Connect/replace the RX cable between
DAPT2 and LNB.
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