
•
Open neutral (incomplete connection)
If the outlet is wired improperly, notify the customer you are not permitted to
connect the system to a faulty outlet. Do not proceed with installation until a
properly wired outlet is provided.
Check neutral-ground (N-G) voltage
With a digital multimeter set to AC voltage, measure the voltage between neutral
and ground at the AC power outlet. If the N-G voltage measures 2 VAC or greater,
advise the customer to have an electrician evaluate the electrical power outlet. N-G
voltages may have a negative impact on the performance of electronic equipment.
Grounding (modem, antenna, radio, and IFL)
•
Adhere to Hughes grounding requirements.
•
Use only approved ground wires, ground blocks, lugs, and clamps.
•
For detailed information refer to the appropriate FSB, as listed in Table 2.
Items required for installation
To install the HT1100 satellite modem, you need:
•
HT1100 satellite modem
•
Power supply (provided in the shipping carton)
•
Surge protector (recommended), provided by the customer
•
Cat-5 Ethernet cable
•
sbc.cfg file (if you are instructed to upload it)
•
Installation Reference Sheet (provided to you)
•
Welcome to the HughesNet Quick Start Guide
(1039433-0001) (to give to the
customer)
Additional information:
•
sbc.cfg file - If needed, you can download the most current sbc.cfg file from
your installation support web site.
•
SAN and PIN - Identification numbers are required to register the satellite
modem. Customers who purchased their system from a Hughes retail channel
in the United States or Canada receive an order confirmation e-mail
containing their site account number (SAN) and personal identification
number (PIN).
Additional equipment
•
Antenna
•
Hughes DiSEqC antenna pointing tool (DAPT2)
•
IFL cable, cable connectors, and ground blocks
For more information on these items, see Related components on page 16.
No tools are required to install the modem. For tools needed to install the antenna
mount and antenna and point the antenna, see:
•
Antenna Site Preparation and Mount Installation Guide
(1035678-0001)
•
The installation guide for the antenna model you are installing
Chapter 2 • Preparing for installation
1039649-0001 Revision C
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