30
•
Check the vacuum hose is connected or damaged.
•
Check the manual reset on the 250
°
F high limit switch. If the switch has been
tripped, check for the cause of the overheating, reset the switch and check if the
auger operates normally.
•
If the auger is not jammed and you have tried the other possible causes, connect
120 volts directly to the auger motor. If the auger motor does not work replace
the auger motor.
Condition 7: The 250
°
F high limit switch has tripped.
•
Reset the switch and determine the cause.
Condition 8: The stove will not shut off.
•
Ensure that the room thermostat (if a thermostat is used) is turned down below the
room temperature.
•
Disconnect one of the wires to the exhaust temperature sensor, the unit should
then shut off.
•
Turn the control board to "OFF"
If the unit will still not shut off, disconnect power to the unit and call your local dealer for
servicing.
Condition 9: The unit keeps going out on "LOW" setting.
If the unit goes out and leaves fresh unburned pellets in the burn pot liner then the fire is
going out before the unit shuts off.
•
On the control panel, turn the heat level up to the next setting, poorer quality
pellets require a slightly higher setting.
Condition 10: Glass soots up at a fast rate, flame is lazy.
•
The vent pipe (including air intake) may be dirty or partially blocked restricting
airflow to the unit.
•
Burn pot holes are blocked. Let the unit cool and clean burn pot and burn pot
liner (be sure to follow instructions for disposal of ashes found on page 30).
•
Circuit board malfunction. Time the fuel feed light at each setting (after the stove
has completed the initial "Start Up" sequence. Check the timing against the
timing chart (found below), if the auger motor runs constantly there is a problem
with the circuit board.
•
Poor fuel quality. The type of pellets being used may be of poor quality, if
possible try a different brand of pellets (refer to fuel type information on page 3).
Control Board Timing
Heat Position 1
Auger on 3 seconds
Auger off 13 sec
Heat Position 2
Auger on 5 seconds
Auger off 11 sec
Heat Position 3
Auger on 8 seconds
Auger off 8 sec
Heat Position 4
Auger on 9 seconds
Auger off 7 sec
Heat Position 5
Auger on 10
seconds
Auger off 6 sec
