GAI-TRONICS
VoIP Telephone Configuration Guide
Page 76 of 78
•
TMA (see section 11)
The faults reported are the same for all methods.
The web page (Fault Log Configuration) shows a fault status mask and a fault clear mask.
The fault status mask is a text representation of an 8-digit hex number, where each digit can
be between 0 and f, representing the state of up to 4 fault sensors.
If no faults have occurred, the fault mask will be 00000000
If any faults have occured, the fault mask will show a value made by adding the hex values of
the faults shown below.
Only the fault sensors below are currently defined.
Not all fault sensors are present in all models of telephone.
Faults greyed out in the table below are reserved for future use
Fault description
Description
Hex code
fault_sip_provider0_reg_failed
Registration failure
0x00000001
fault_sip_provider1_reg_failed
Registration failure
0x00000002
fault_sip_provider2_reg_failed
Registration failure
0x00000004
fault_sip_provider3_reg_failed
Registration failure
0x00000008
fault_low_battery
0x00000010
fault_transducer_1
0x00000020
fault_transducer_2
0x00000040
fault_loop_detected
Handset integrity loop broken
0x00000080
fault_proximity_detected
0x00000100
fault_off_hook_idle_timeout
Phone left off hook exceeding timeout
0x00000200
fault_configuration_error
Configuration error
0x00000400
fault_peripheral_init_failure
0x00000800
fault_keyboard_error
Stuck button
0x00001000
fault_audio_path_test_failure
APT fail
0x00002000
fault_battery_charge_failure
0x00004000
fault_power_interruption
Cold reset
0x00008000
fault_fault_log_full
Fault log overflow
0x00010000
fault_network_ring_failure_cw
0x00020000
fault_network_ring_failure_ccw
0x00040000
Example, if a telephone had a keyboard error and an audio path test failure, the fault mask
would be 00003000.
Fault indications
“stick” on the web page and in the SNMP tree – The only way to CLEAR a
fault from the fault mask is by manually entering the fault code for the fault then updating,
either via the web page or SNMP. In this way the phone will record that a fault has occurred
even if it has subsequently self-cleared.
If valid credentials for an FTP server are entered in the fault log configuration sections, a log
file will be sent every time a fault occurs or if the “send fault log now” button is enabled and
the page updated. The fault log file is a plain text file, using the fault codes from the table
above.
11.
TMA
GAI-Tronics TMA is a fully featured software application (Telephone Management
Application) for Windows® , offering the facilities to program, maintain, monitor and report on
all types of GAI-Tronics VoIP, GSM and SMART analogue products.
In order for these VoIP telephones to communicate with TMA, the following parameters need
to be set appropriately:
•
On the Remote Configuration Access page:
o
phone telnet server enable
– enabled
•
On the Phone Maintenance page:
o
net syslog enable - enabled
o
net syslog server
– set to the IP address of the TMA PC
o
net syslog server port
– set to 514