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User Guide

13 FAQs

Huawei Proprietary and Confidential

FAQs

13.1 Which phone operating systems are compatible with

the watch?

Android 4.3 or later/iOS 8.2 or later.
If you are using an Android phone, visit the following link in your phone's browser to see if

your phone is compatible: g.co/WearCheck.

Features supported by Android and iOS may vary slightly.

13.2 Can I use the watch after your watch disconnects from

your phone?

After your watch disconnects from your phone, you can still use the watch's alarm, timer, and

stopwatch and use it to record exercise data. If you connect your watch to a Wi-Fi network,

you will also be able to use phone-dependent features, such as message and call notifications

and voice interaction.

13.3 How many phones can my watch connect to? How

many watches can a phone connect to?

Your watch can only connect to one phone at a time.
To connect your watch to a different phone, restore your watch to its factory settings and set

up a new connection.
A phone can connect to multiple watches at a time. Touch the upper right corner in the

Android Wear app, choose

Pair with a new watch

, and follow the onscreen instructions for

pairing.

Содержание WATCH

Страница 1: ...HUAWEI WATCH User Guide HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ... All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change...

Страница 3: ...hone 8 2 3 Connecting your watch to a Wi Fi network 12 3 Common Information 13 3 1 Watch crown 13 3 2 Turning the screen on off 14 3 3 Viewing notifications 15 3 4 Checking the battery 15 3 5 Scenario modes 16 3 6 Status icons 17 3 7 Shortcuts menu 18 3 8 Managing apps 19 4 Messaging Assistant 20 4 1 Viewing notifications 20 4 2 Replying to notifications 21 4 3 Blocking notifications 21 4 4 Sendin...

Страница 4: ... 33 9 Watch faces 34 9 1 Changing the watch faces 34 9 2 Hiding watch faces 34 9 3 Downloading new watch faces 35 9 4 Special watch faces 35 9 5 Customizing the watch faces 37 10 Screen Control 39 10 1 Adjusting the screen brightness 39 10 2 Magnifying the screen 39 10 3 Locking the screen 39 11 Settings 40 11 1 Accessibility 40 11 2 Wrist Gestures 40 11 3 Setting the font 40 11 4 Setting the noti...

Страница 5: ... with an Android phone 51 13 15 Why can t I read whole emails on my watch 52 13 16 What can affect the heart rate monitor s accuracy 52 13 17 Can I make calls on my watch when it is paired with an iPhone 52 13 18 Can I take calls on my watch when the phone paired with my watch is connected to a Bluetooth headset or speaker 53 13 19 Why is the in call volume so low 53 13 20 Can I play music in spea...

Страница 6: ...h and fitness data voice interaction and call and message notifications into one smart watch It is primarily designed for business people gadget fans and people that want to monitor their health and fitness in style Your HUAWEI WATCH uses non toxic materials which are not harmful to the body If you have an allergic reaction please consult a doctor immediately ...

Страница 7: ...Fitness and health Display and record fitness and heart rate data 1 3 Charging the watch 1 Connect the USB port on the charging cradle and power adapter Plug in the power adapter 2 Rest your watch on top of the charging cradle ensuring that the contacts on your watch and cradle are aligned Wait until the charging icon appears on your watch screen It is recommended that you plug the cradle into the...

Страница 8: ...Fully charging your HUAWEI WATCH may take about 90 minutes Keep the charging port dry and wipe off any water or sweat The recommended ambient temperature for charging is 32 to 95 F The lightning icon indicates that the watch was successfully connected to a power source If your watch is powered off it will turn on automatically when you connect it to a power source 1 4 Power on off Power on Press a...

Страница 9: ... watch 5 After the sync is complete try the gestures shown on onscreen to familiarize yourself with the watch s basic gestures and features You must use the Android Wear app to pair your watch with your phone Do not use your phone s own Bluetooth interface You need to use the phone with Android 4 3 or later iOS 8 2 or later You will not be able to use your watch if you cannot pair it with your pho...

Страница 10: ...ess and hold the watch crown side button for 3 seconds swipe on the screen and select Settings Unpair with phone Before pairing 1 Attach your watch to the charging cradle and connect it to a reliable power supply to start pairing Make sure your phone is connected to a mobile or Wi Fi network Press and hold the watch crown side button to power on your watch Follow the onscreen instructions and swip...

Страница 11: ...If the phone keeps failing to display the name of your watch press and hold the watch crown for 3 seconds swipe on the screen and choose Settings Unpair with phone to restore your watch to its factory settings and then try pairing again 2 Touch your watch name and the Bluetooth pairing request dialog box appears Make sure the pairing key displayed on the phone screen is consistent with that displa...

Страница 12: ...an choose to perform or skip the update 4 After you pair the phone with your watch Connected is displayed in the upper left corner of the Android Wear app When your watch has the watch face displayed pairing and synchronization are complete Now you can start using your watch Your watch may automatically install an update and restart once it has successfully paired with the phone If the phone keeps...

Страница 13: ...ne Do not use Bluetooth in the phone settings to pair the phone with your watch Before pairing keep your watch on the pairing screen where the watch Bluetooth name is displayed the time is not displayed If your watch already has the watch face screen displayed restore your watch to its factory settings before pairing Press and hold the watch crown side button for 3 seconds swipe on the screen and ...

Страница 14: ...on your phone and then download and install the Android Wear app After installation perform the following steps Pairing with your watch 1 Open the Android Wear app and follow the onscreen instructions 2 The phone automatically lists the Bluetooth devices found a Swipe on the watch screen until the screen with a Bluetooth device name displays Touch your watch name b Enter the pairing code on your p...

Страница 15: ...nd Confidential Copyright Huawei Technologies Co Ltd 10 3 Log in to your Google account After pairing follow the onscreen instructions to log in to your Google account Once logged in follow the onscreen instructions to complete the related account settings ...

Страница 16: ...layed pairing and synchronization are complete Now you can start using your watch An iPhone can only pair with one watch at a time Your watch may automatically install an update and restart once it has successfully paired with the phone If the phone keeps failing to pair with your watch check whether the phone is already connected to multiple Bluetooth devices If so try canceling one of these conn...

Страница 17: ...Swipe left on the watch s home screen go to Settings Wi Fi settings touch Add network Open on phone and enter the Wi Fi password on your phone When connecting to a new Wi Fi network ensure that your watch stays connected to your phone over Bluetooth When your watch is properly paired with a phone via Bluetooth and the phone is successfully connected to a Wi Fi network the Wi Fi network connection ...

Страница 18: ...d at the two o clock position to maximize user convenience Single press When the screen is turned off press the watch crown to turn it on When a non home screen is displayed press the watch crown to return to the home screen When you watch is in theater mode press the watch crown to exit this mode Double press Double press the watch crown to quickly enable theater mode ...

Страница 19: ...reen on off Turning on the screen You can turn on the screen using wrist gestures such as by tilting or lifting your wrist Touch in the Android Wear app to access the settings menu select your Huawei Watch under DEVICE SETTINGS and select Tilt to wake screen If you have enabled Theater mode you can only turn on the screen by pressing the power button Turning off the screen You can cover the watch ...

Страница 20: ...l turn off when you lower your wrist 3 3 Viewing notifications When your watch receives a notification for an incoming call message or event or reminds you to exercise it will vibrate and display a card Raise your wrist and swipe up on the card to read the notification 3 4 Checking the battery You can check the battery level and usage in the following ways Method 1 Your watch is able to automatica...

Страница 21: ...e settings screen Under DEVICE SETTINGS select the connected HUAWEI WATCH and then touch Watch battery to view detailed battery statistics Method 5 Use a watch face that displays the battery level There are a number of pre installed watch faces that support this feature 3 5 Scenario modes Theater mode When you are at a theater or cinema enabling theater mode ensures your watch screen stays off eve...

Страница 22: ...tch choose Settings and set Airplane mode to ON Always on screen When Always on screen is enabled the screen will not turn off When the screen has been idle for 10s it will enter ambient mode In this mode the time will always be displayed on the screen To enable this mode swipe left on the home screen of your watch choose Settings and set Always on screen to ON 3 6 Status icons The icons displayed...

Страница 23: ...isappear after a few seconds On the mute screen you can still check the battery level and date None Android 5 x No notifications are displayed Priority Android 5 x Alarm notifications are displayed Notifications for events SMS messages and incoming calls can be set Other types of notifications are not displayed All Android 5 x All notifications are displayed Do not disturb Android 6 0 and later On...

Страница 24: ...eChat You can select Get APPS in the Android Wear app to access Google PlayTM and download your favorite apps Installing apps Select Get APPS in the Android Wear app to access Google PlayTM and download your favorite apps If the app is compatible with the Android Wear app the app icon will appear on the first screen when you swipe to the left from the watch s home screen Uninstalling apps Simply u...

Страница 25: ...ch vibrates raise your wrist and swipe up on the notification card to view it Notifications that are not viewed immediately will be saved on your watch so that you can check later Keep swiping up on the screen to view more notifications Operations on your watch do not affect the notifications on your phone You can still check the notifications on your phone like normal Clearing notifications ...

Страница 26: ...Swipe left on a push notification and then touch Block app to block notifications for that app To unblock notifications Go to the settings screen in the Android Wear app and then delete the apps that you want to unblock from the Block app notifications list 4 4 Sending SMS messages Grant the SMS permission for the Android Wear app on your phone and you will be able to send SMS messages on your wat...

Страница 27: ...uld display your Favorites as well as all other contacts 4 6 Agenda In the calendar app of the paired phone create an event and set the time which will be automatically synced to your watch Your watch will display a reminder at the specified time You can view events of the day on your watch When events have been added in the calendar app of your phone but there are no events displayed on your watc...

Страница 28: ...ult 2 Touch One time to deselect it 3 Swipe right on the screen and the time interval is changed to Every day If the new alarm time is the same as the existing alarm time the existing alarm will be updated For example you may have an existing alarm for 9 00 from Monday to Friday You then set a new alarm for 9 00 from Saturday to Sunday The existing alarm will be updated to 9 00 from Saturday to Su...

Страница 29: ...Enable Bluetooth calling When your watch is updated to the latest version Bluetooth calling is disabled by default To enable this feature use either of the following two methods Method 1 When you are using Bluetooth calling for the first time touch the Phone app on your watch and the Enable Bluetooth phone audio to use this app message will pop up Touch the tick button to start using Bluetooth cal...

Страница 30: ...nute and you will be able to make calls on your watch as normal If the problem persists restart your watch and try again When your watch is paired with an Android phone and Bluetooth calling is enabled on your watch Bluetooth car kits and other Bluetooth devices will not be able to automatically connect to the phone It is recommended that you pair the phone with other Bluetooth devices before pair...

Страница 31: ... incoming call screen you can drag the green slider from left to right to answer the call and start talking through your watch If Bluetooth calling is not enabled and a call comes in you can only answer the call on your phone that is paired with your watch 5 4 Rejecting calls On the incoming call screen of your watch drag the red slider from right to left to reject calls 5 5 Switching calls If you...

Страница 32: ...dio will only be available on your phone This applies even if you use your watch to dial a number or touch a notification card on your watch to call back a missed caller Call logs on the watch and phone will show calls made on either device 5 6 Adjusting the call volume When you are on a call swipe up from the bottom of the call screen and select Volume from Call options to adjust the call volume ...

Страница 33: ...ome screen is displayed The letter g will be displayed on a white screen You can now issue voice commands to interact with your watch When Speak now is displayed on the Ok Google screen you can issue voice commands to interact with your watch Keep your HUAWEI WATCH connected to your phone and make sure you have an available Internet connection Some languages may not be supported 6 2 General comman...

Страница 34: ...ight Huawei Technologies Co Ltd 29 General Commands Notes Reminders Time Date Communication Weather Maps Navigation Sports Flight information Recommended examples of voice commands Search for nearby restaurants Call Tom Remind me of important meetings Navigate home ...

Страница 35: ...se time duration and standing data Ensure that accurate personal height and weight information are used to provide more accurate calculations of calories burned Set Notification to ON in Daily tracking When your fitness goal is half or fully achieved your watch will display a notification card From 7 00 to 19 00 every day your watch will record your activity as standing for one time if you have be...

Страница 36: ...se session Touch to pause your session Touch to view your exercise data 7 3 Monitoring your heart rate HUAWEI WATCH is able to monitor your resting heart rate On the home screen of your watch swipe left and select Heart rate Touch and follow the onscreen instructions to allow this app to access the sensor data Then this app will start measuring your heart rate While measuring your heart rate ensur...

Страница 37: ...ur person You can play music over Bluetooth using the following methods 1 Download and install the Google Play Music app onto an Android phone or tablet 2 Buy a song in the Google Play store and wait for it to be downloaded to your phone 3 Sync the music to your watch Method 1 Open Play Music on your phone and select Download to Android Wear from the settings menu Touch Manage Wear downloads to sy...

Страница 38: ...ay a ringtone to help you locate it 8 3 Setting event reminders The Reminders application enables you to directly create reminders on your watch Swipe left on the watch s home screen select Reminders and then touch to create reminders When a reminder is due your watch will vibrate and display a reminder card If you are using a Nexus phone or another phone with the default Android Calendar applicat...

Страница 39: ...home screen choose Settings Change Watch Face and swipe left right to scroll through the watch faces Touch to apply the desired style Method 3 On the home screen of the Android Wear app select Watch faces and then touch More to view more watch face styles Touch to apply the desired style 9 2 Hiding watch faces Hide some watch faces and let your watch only display your favorite watch faces In the W...

Страница 40: ... watch face apps from Google PlayTM 9 4 Special watch faces Screenshot Layout Moon Phase This watch face features an analog clock with hour minute and second hands The top dial displays the current moon phase The left hand dial displays your step count 14398 The bottom dial displays the day of the week The right hand dial displays the battery status ...

Страница 41: ...e upper right corner shows the current moon phase The bottom dial shows the month date and day of the week Explorer This watch face features a digital clock that displays the time in hours minutes and seconds The middle dial displays your step count 14398 The left dial shows the number of calories burned kcal The right dial shows the battery status The day of the week and date are shown beneath th...

Страница 42: ...numerals are used for the hour markers FRI indicates the day of the week Friday in this case The number indicates the date 6th in this case Some watch faces such as the Classic Active and Elite series watch faces have a colored display effect in ambient mode which gives a better visual experience 9 5 Customizing the watch faces Your watch provides you with multiple intricate watch faces You can to...

Страница 43: ... face as an example Touch and hold the home screen of your watch touch below the list of watch faces such as Dual Digit Dual Brown and Dual Blue and then select a city Then the time of the selected city will be displayed on the upper part of the home screen while the local time is displayed on the lower part of the home screen ...

Страница 44: ...0 2 Magnifying the screen Touch the screen three times in succession to quickly zoom in so that you can view details on the screen clearly Swipe left on the home screen of your watch choose Settings Accessibility and touch Magnification gestures to enable it 10 3 Locking the screen When the screen is locked your watch will not display incoming calls or other notifications to protect your privacy S...

Страница 45: ...ck feature also uses these settings After enabling Audio Feedback your watch will read the time and provide audio feedback on the actions you perform After enabling Power button ends call you can use the side button to end a call or stop calling a number The button cannot however be used to reject an incoming call 11 2 Wrist Gestures On the home screen swipe left and select Settings Gestures and t...

Страница 46: ...atically synced to your watch Go to Settings Date time and set your watch not to automatically obtain the date time and time zone You can also manually set the time time zone and 12 hour or 24 hour format This means that the time on your watch will not be affected by your phone After you manually set the time on your watch exceptions may occur in message synchronization It is recommended that you ...

Страница 47: ... to notify you You can swipe left on the card to download and install the update This type of update usually updates the preinstalled apps on your watch and optimizes the performance of your watch If the update fails perform the following operations Scenario 1 If the failure occurs during the update process and your watch can power on properly wait for the next version update Scenario 2 If the upd...

Страница 48: ...pends on battery capacity watch features and usage For example a watch with a color screen uses more power than an e ink screen Likewise smart watches use more power than ordinary electronic watches Frequent use of smart watch features will also increase power consumption 12 2 Adjusting the strap length Stainless steel mesh strap Please adjust the strap yourself so that it fits your wrist Leather ...

Страница 49: ... The Huawei Watch has an IP67 water and dust resistance rating meaning that you can use it when washing your hands cooking or when it is raining However the watch is not designed for swimming diving or prolonged submersion in water 12 5 Caring for your watch Cleaning your watch Keep the watch and your wrist clean and dry and wipe off any sweat after exercising Clean your watch regularly using a so...

Страница 50: ...r dirt using a clean cloth or tissue Place the strap in a cool well ventilated area to dry and then apply a layer of leather polish Do not dry the strap by placing it in direct sunlight or by using heating appliances such as microwaves or hairdryers otherwise it may shrink expand Avoid contact with rough or sharp objects to prevent damage to your strap Do not compress the strap or bend it for prol...

Страница 51: ...rom your phone you can still use the watch s alarm timer and stopwatch and use it to record exercise data If you connect your watch to a Wi Fi network you will also be able to use phone dependent features such as message and call notifications and voice interaction 13 3 How many phones can my watch connect to How many watches can a phone connect to Your watch can only connect to one phone at a tim...

Страница 52: ...nced Ignore battery optimizations and add the app to the whitelist Your phone will automatically reconnect to your phone when the Android Wear app is open If the Android Wear app continues to display the Connecting status message in the upper left corner touch in the upper right corner to disconnect and then reconnect to the watch Go to Settings Bluetooth on the phone and check whether the Huawei ...

Страница 53: ...ication card to reconnect manually Try unpairing and re pairing your watch a On your watch press and hold the watch crown side button for 3 seconds swipe on the screen and select Settings Unpair with phone b On your iPhone open Settings Bluetooth To the right of your watch s name tap the Info icon Forget this device c To re pair your watch open the Android Wear App on your iPhone At the top right ...

Страница 54: ...droid phone Mobile phones cannot stream phone audio to multiple Bluetooth devices at once Therefore you cannot listen to a call using a car kit and watch at the same time If your phone is connected to your watch and the phone audio feature is enabled the car kit will not be able to connect automatically It is recommended that before driving you go to Settings on your phone turn on Bluetooth and co...

Страница 55: ...y using your watch This is not an issue with your watch or the Android Wear app 13 13 What can I do if my watch doesn t notify me when receiving notifications Your watch vibrates to notify you when receiving notifications When you raise or tilt your wrist to view the notifications the watch screen will turn on If your watch does not vibrate perform the following steps When you use your watch for t...

Страница 56: ...my watch when it is paired with an Android phone Check the following 1 Your watch is paired with a phone over Bluetooth When your watch is disconnected from the phone your watch will not receive any notifications for incoming calls or SMS messages 2 The Android Wear app is running properly on the phone Ensure that the Android Wear app is protected in the background so that the app can stay running...

Страница 57: ... in the status bar on the phone the whole email will also be displayed on your watch If part of an email is displayed on the status bar of the phone the part of the email will also be displayed on your watch 13 16 What can affect the heart rate monitor s accuracy If the watch fails to detect your heart rate or displays variant readings over a short period of time follow the steps below Ensure that...

Страница 58: ...ns 13 19 Why is the in call volume so low To adjust the in call volume swipe up from the bottom of the call screen and select Volume in Call options You may struggle to hear the other party if you are in a noisy environment The call volume on your watch has been set at a level which is audible when the watch is close to your ear but not so loud that it might disturb others or compromise your priva...

Страница 59: ...urrently supported 13 21 Can I record audio with my watch How do I use this feature Yes You can use your watch to record audio When your watch is paired with your phone download and install a recording app from Google PlayTM such as Audio recorder Once you have installed the app on your phone it will be synced to your watch Swipe left on the watch s home screen and touch the recording app to start...

Страница 60: ...tacts using WeChat WhatsApp Facebook messenger 4 Try saying Ok Google again when the screen is on 5 Change your phone s Internet connection to Wi Fi or mobile data and then try again 13 25 Huawei Watch_Why can I only open WhatsApp Facebook Gmail SMS and other apps on my watch using the Ok Google voice command but can t sync the icons of these apps on my watch Only icons of apps that are supported ...

Страница 61: ... support The watch currently supports the following languages English US and UK French France and Canada Italian German Spanish Spain and Latin America Korean Japanese Portuguese Brazil and Portugal Russian Mandarin Taiwan Cantonese Hong Kong Indonesian Polish Dutch Netherlands and Thai To change the watch language change the language settings on the phone that is paired with your watch and then c...

Страница 62: ...pdate to the latest version To view the app version number Launch the Android Wear app touch in the upper right corner and select About To update to the latest version The Android Wear app will automatically check for version updates and send you an update notification on the app s home screen You can also update through update notifications sent by Google PlayTM ...

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