U9200 Maintenance Manual
INTERNAL
(2012-06-13)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Page 17 of 80
4.
In power-off state, press the volume up, volume down, and power keys concurrently for
more than 3 seconds.
The phone enters the upgrade state automatically. The upgrade progress is displayed on the
LCD.
After the upgrade is completed, the phone automatically restarts.
If the upgrade fails, the phone stays on the upgrade page, and an upgrade failure message is
displayed.
5.3 Troubleshooting
Table 5-2 describes the troubleshooting process.
Table 5-2
Troubleshooting process
Failure
Solution
microSD card upgrade
failure
1. Check whether the upgrade file is correct.
2. Check whether the upgrade file storage directory is correct.
3. Check whether the upgrade method is correct.
4. Check whether the microSD card functions properly.
5. Perform the upgrade again.