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HUAWEI TE80 Videoconferencing Endpoint
Administrator Guide

12 Troubleshooting

Issue 02 (2014-03-30)

Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

127

Table 12-6

Methods for troubleshooting video problems

Problem

Possible Cause

Solution

While the endpoint
is powered on and
not in a conference,
the display device
does not display the
remote controlled
UI or the video of
your site.

The display device is powered
off.

Power on the display device.

The video channel of the
display device is incorrect.

Use the remote control to select
the correct video channel.

The video settings of the
endpoint or display device are
incorrect. For example, the
brightness is set to 0.

Retain the default values for the
video parameters on the endpoint
and display device.

The video cable connection is
not secure.

Secure the video cable between
the endpoint and display device.

While the endpoint
is powered on and
not in use during a
conference, the
display device
displays the video
of your site but
cannot display the
remote controlled
UI.

No display device is
connected to the output port
for the remote controlled UI or
the connected display device
is faulty.

Connect a display device to the
output port for the remote
controlled UI and verify the video
settings on the display device.

The output port for the remote
controlled UI is not set or the
output port you set for the
remote control UI is not the
port connected to the display
device.

Choose

Advanced

>

Settings

>

Video

>

Common Settings

>

Video Output

. Set

GUI

to the

output port connected to the
display device.

The endpoint does not respond
to remote control operations.

Telnet to the endpoint. If you fail
to operate the endpoint, it is
malfunctioning. In this case,
restart the endpoint. If the problem
persists, contact the local
distributor for maintenance.

While the endpoint
is in use during a
conference, the
display device
displays the video
of your site but
cannot display the
video of any remote
site.

A local or remote loopback
test is being performed.

Stop all local and remote loopback
tests.

Check the call statistics. If the
value of

Video

bandwidth[frame rate]

is

0

,

no video is sent from remote
sites.

Contact the remote site
administrator to resolve this
problem.

If the remote video is
displayed as a blue screen, the
remote site is blocking its
video by sending a blue
screen.

Contact the remote site
administrator to resolve this
problem.

The video output port is set to
display the video of your site.

Set the video output port to
display the video of a remote site.

The video of your
site is in black and
white or flickers in

The mode adopted by the
video output port is set



Ensure that the mode adopted
by the video output port and
the cable in use match each

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Содержание TE80

Страница 1: ...HUAWEI TE80 Videoconferencing Endpoint V100R001C01 Administrator Guide Issue 02 Date 2014 01 15 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...ei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document i...

Страница 3: ...d for but not limited to endpoint administrators An endpoint administrator has access to all functions on the endpoint web interface and remote controlled user interface UI Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury Indicates a ha...

Страница 4: ...arameters Modified section 4 2 1 Configuring Video Output Modified section 4 2 4 Setting Video Parameters Modified section 4 2 5 Switching Between Screen Layouts Modified section 4 6 Setting Camera Presets Modified section 5 1 3 Setting Audio Parameters Modified section 5 4 Adjusting Audio Effects Modified section 6 1 Designating the Dual Streams Modified section 7 1 Setting the Administrator Pass...

Страница 5: ...2 2 3 Verifying the Basic Configuration 13 2 3 1 Call Test 13 2 3 2 Sound Test 14 2 3 3 Image Test 14 2 4 Power Management 15 3 Network 18 3 1 Connecting to an IP LAN Network 18 3 1 1 Checking Status Indicators of the LAN Port 18 3 1 2 Setting IP Parameters 19 3 1 3 Setting H 323 Parameters 22 3 1 4 Setting SIP Parameters 24 3 1 5 Setting Wi Fi Parameters 27 3 2 Connecting to a 4E1 Network 31 3 2 ...

Страница 6: ... Tuning Console 62 5 4 Adjusting Audio Effects 62 5 5 Enjoying Stereo Audio 64 6 Conference 65 6 1 Experiencing a Dual Stream Conference 66 6 1 1 Designating the Dual Streams 66 6 1 2 Sharing a Presentation 67 6 1 3 Viewing the Combined Picture of the Presentation and the Video 67 6 2 Experiencing an MSUC Conference 68 6 3 Joining an Authentication Conference 70 6 4 Joining an HD Video Conference ...

Страница 7: ...erface Functions 105 9 3 1 Importing and Exporting Settings 105 9 3 2 Importing License Files 106 9 3 3 Downloading an Air Content Sharing Client 106 9 3 4 Multi View 108 9 3 5 Customizing Shortcut Bar and Desktop Icons 109 9 3 6 Accessing the Site Map 109 9 3 7 Importing a Certificate 109 9 3 8 Monitoring the Video 110 9 3 9 Using the Virtual Remote Control 110 10 Maintenance 111 10 1 Checking th...

Страница 8: ...ting the Parameters for Placing and Answering Calls 137 13 3 Setting Advanced Conference Parameters 139 13 4 Setting SNMP Parameters 143 13 5 Setting QoS Parameters 145 13 6 Setting Network Diagnostics Parameters 147 13 7 Setting Network Diagnostics Parameters 148 14 Ports on the Rear Panel 151 A E1 and T1 Grounding Criteria 152 B Technical Specifications 153 C Status Icons 157 D Menus 160 E Termi...

Страница 9: ... is your interface for all functions except calling For details about how to configure the option bar see 8 4 Customizing the Option Bar To prevent endpoint parameters from being modified by unauthorized users anyone who wants to access the Settings screen and use the customized tool bar on the menu screen must provide the administrator password if the password is not set to blank For details abou...

Страница 10: ...rements for an Endpoint Administrator As an endpoint administrator you must meet the following basic endpoint administrator proficiencies and be capable of collecting all information related to the endpoint and its working environment Basic Endpoint Administrator Proficiencies Windows operating system Gatekeeper GK and Session Initiation Protocol SIP servers Ethernet TCP IP and Client Server C S m...

Страница 11: ...ubleshooting tools Contact information 5 Purchased parts service information Record the manufacturer contact information serial numbers and manufacturers warranty clauses for purchased parts 6 Technical support personnel s contact information Maintain a list of technical support personnel with their contact information and responsibilities Spare parts 7 Spare parts List all spare parts including t...

Страница 12: ...ry provided or authorized only by the manufacturer Ensure that the device does not get wet If water gets into the device disconnect the power supply immediately and unplug all the cables connected to the device including the power cable telephone cable video cable audio cable network cable and serial cable and then contact the appointed maintenance center Before plugging or unplugging any cable sh...

Страница 13: ...n you replace batteries replace all of them at the same time If you are not going to use the device for a long time remove all the batteries If any battery leaks emits smoke or emits abnormal smell stop using it immediately If the battery fluid comes in contact with your skin or clothes rinse with water immediately and seek medical assistance If the battery fluid goes into your eyes do not rub you...

Страница 14: ...evice is compliant with the EU Registration Evaluation Authorization and Restriction of Chemicals REACH Regulation Regulation No 1907 2006 EC of the European Parliament and of the Council and the EU Restriction of Hazardous Substances RoHS Directive Directive 2002 95 EC of the European Parliament and of the Council For more information about the REACH compliance of the device visit the website www...

Страница 15: ...h Article 11 2 in Directive 2002 96 EC WEEE The endpoints were marked with the following symbol a cross out wheeled waste bin with a bar beneath as below FCC Part 15 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device does not cause harmful interference This device must accept any interference received including interference that may ...

Страница 16: ...is device complies with Industry Canada RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le pré sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio RSS 210 L exploitation est autorisé e aux deux...

Страница 17: ...nts submit technical questions service requests and troubleshooting questions and provide feedback on Huawei products To seek technical help over the Internet please visit http enterprise huawei com Provide the following information to help Huawei engineers answer your questions Endpoint serial number To view this number choose Advanced Diagnostics System Information Version Software version To vi...

Страница 18: ...ing On or Off the Endpoint After connecting all the required devices connect the power supply and then power on the endpoint 2 2 Using the Wizard The Wizard helps you quickly set the general network and camera parameters on your endpoint 2 3 Verifying the Basic Configuration After completing the basic configuration you must verify it by performing call sound and image tests 2 4 Power Management Th...

Страница 19: ...r on the endpoint slide the power switch on the rear panel to the ON position To power off the endpoint perform either of the following operations Press on the remote control Confirm the power off action in the displayed dialog box Slide the power switch on the rear panel to the OFF position When the endpoint is powered off using the remote control the indicator on the front panel turns orange but...

Страница 20: ...MS server has not been configured or obtaining the NMS server settings times out perform the steps in this section to set the required parameters If a USB flash drive is provided with your endpoint you can also load the configuration file from the USB flash drive to configure your endpoint Procedure Step 1 Choose Advanced Settings Installation Wizard The General screen is displayed Step 2 Set the ...

Страница 21: ...parameters described in Table 3 5 Step 5 Select Next Set the video input parameters described in Table 4 14 Step 6 Select Save End 2 3 Verifying the Basic Configuration After completing the basic configuration you must verify it by performing call sound and image tests 2 3 1 Call Test By performing a call test you can check whether the network is functioning and whether the endpoint has registered...

Страница 22: ...ce such as a speaker or connected to a television using an HDMI cable Procedure Step 1 Choose Advanced Diagnostics Sound and Color Bar Test from the option bar Step 2 Select Sound Test End Verification Result If the speaker emits a ding ding tone when there is no audio input the audio output of the endpoint is correct If audio inputs for example human voices are received from the microphone and th...

Страница 23: ...n parameters described in Table 2 4 Table 2 4 Sleep and automatic startup and shutdown parameters Parameter Description Setting Shut Down Specifies whether the endpoint can be powered off If you disable this parameter you can only restart the endpoint or place it in sleep mode by pressing on the remote control The default value is Enable Enter sleep mode Specifies the period after which the endpoi...

Страница 24: ...time hh mm This parameter is not selected by default Scheduled power off time Specifies the time when the endpoint automatically powers off The value format depends on the value set for Time format The default value is 0 0 which corresponds to the 24 hour value for Time format Step 2 Select Save The endpoint enters sleep mode and the LED indicator blinks purple once every 2 seconds End To directly...

Страница 25: ... and Confidential Copyright Huawei Technologies Co Ltd 17 When the clock matches the scheduled automatic shutdown time the endpoint displays a dialog box and begins a 10 second countdown If you select No the endpoint will not power off If you select Yes or do not select any option within 10 seconds the endpoint automatically powers off ...

Страница 26: ...edicated network you must connect the TE80 to the network 3 1 Connecting to an IP LAN Network To implement video communication over an IP local area network LAN you must connect the endpoint to the IP LAN To connect to an IP LAN use an IP network cable to connect the LAN 1 port on the endpoint s rear panel to the network port on a LAN device 3 1 1 Checking Status Indicators of the LAN Port The sta...

Страница 27: ...gs Network IP Set the parameters listed in Table 3 3 Table 3 2 IP parameters Parameter Description Setting Local IP address Network interface mode Specifies the working mode for the network ports on the endpoint Auto detection When accessing the network the endpoint automatically negotiates with a remote network device to determine the optimal work mode 10 Mbps and half duplex The data transmissio...

Страница 28: ...lso set Local IP address Subnet mask and Gateway address Dynamic IP When a DHCP server is available on the network the endpoint automatically obtains an IP address using the Dynamic Host Configuration Protocol DHCP The default value is Static IP Local IP address Specifies the endpoint IP address The default value is 192 168 1 1 Examples IPv4 192 168 1 10 IPv6 2000 0 0 0 200 55 26 1 Obtain the IP a...

Страница 29: ...a dial up connection over the IP network If the dial up service is not free of charge charging starts when the dial up connection is established Manual The endpoint uses the dial up program to access To set up a PPPoE dial up connection choose Advanced Utilities PPPoE Dialing Connect The default value is Auto DNS server address 1 DNS server address 2 DNS server address 3 Specifies the DNS server I...

Страница 30: ... Network IP H 323 and then set the parameters listed in Table 3 4 Table 3 3 H 323 parameters Parameter Description Setting Enable GK Specifies whether the endpoint registers with the GK If this parameter is selected when your endpoint starts it registers with the specified GK An endpoint that registers with a GK can place calls to remote sites using their IP addresses or site numbers if the remote...

Страница 31: ... letters and special characters such as Example ab3 For successful GK authentication the name defined on your endpoint must be consistent with the name predefined on the GK Authenticati on user name Specifies the user name used for H 323 authentication This parameter is available only when encryption is enabled To enable encryption choose Advanced Settings Security Encryption and set Encryption to...

Страница 32: ...ter is not selected by default To improve communication security select this parameter Use VoIP gateway VoIP gateway address Specify whether your endpoint can place calls to the PSTN endpoints connected to the specified voice over IP VoIP gateway If you select Use VoIP gateway you must also set VoIP gateway address The Use VoIP gateway is not selected by default Step 2 Select Save End 3 1 4 Settin...

Страница 33: ... Conference service number Specifies the conference service number for your endpoint to initiate conferences over an IP multimedia subsystem IMS network Set this parameter to the conference service number obtained from the administrator of the IMS network NOTE For details about how to set parameters for interworking with the IMS and joining a conference on the IMS network see 6 4 Joining an HD Vid...

Страница 34: ...er this password set on your endpoint must be the same as that set on the SIP server Obtain the value of this parameter from the SIP server administrator Server type Specifies the SIP server type OCS Select this option if your endpoint registers with the Microsoft Office Communications Server OCS or Microsoft Lync Server CISCO VCS Select this option if your endpoint registers with the Cisco TelePr...

Страница 35: ...ication over a Wi Fi network set the Wi Fi parameters Setting Wi Fi Client Parameters When the Wi Fi client function is enabled your endpoint functions as a Wi Fi client and access an available Wi Fi network after connecting to a wireless router Step 1 Choose Advanced Settings Network Wi Fi Wi Fi Client Select Enable for the Wi Fi Client parameter Your endpoint automatically scans for available wi...

Страница 36: ...ddress of the wireless access point must be on the same network segment For example If the IP address of the wireless access point is 192 168 1 100 and its subnet mask is 255 255 255 0 set Local IP address to 192 168 1 X X can be any integer ranging from 0 to 255 except 100 Subnet mask Specifies the subnet mask for the IP address of your endpoint A subnet mask divides the IP address into a network...

Страница 37: ...omatically selects the optimal channel The default value is Auto Retain the default value Identity authenticatio n mode The first parameter specifies the identity authentication mode used on the Wi Fi network The second parameter specifies the data encryption mode corresponding to the identity authentication mode adopted OPEN If you select this option for Encryption mode the values available for E...

Страница 38: ...e password is wifi_ap_wep_1 If you set Encryption mode to NONE the Wi Fi network provided by your endpoint is open to everyone Local IP address Subnet mask Specify the IP address and subnet mask of your endpoint Default values Local IP address 192 168 2 1 Subnet mask 255 255 255 0 DHCP Specifies whether your endpoint assigns IP addresses to devices connected to it NOTE If you select this parameter...

Страница 39: ...erface card provides four balanced output ports If the TE80 has a 4E1 interface card installed connect the TE80 to a 4E1 line dedicated network The ports of a 4E1 interface card can be used for any of the four E1 lines There is no mapping between the ports and the four E1 lines on the local and the remote ends so the lines can be connected to any of the ports at the local and remote ends as long a...

Страница 40: ... such as wearing an ESD wrist strap as shown in Figure 3 2 Figure 3 2 Wearing an ESD wrist strap Insert the interface card as shown in Figure 3 3 Figure 3 3 Inserting an interface card Procedure 1 Loosen the two screws and remove the cover panel of the interface card slot 2 Take out the interface card from its package Slide the interface card into the card slot while keeping the side with componen...

Страница 41: ...a 4E1 interface card installed the TE80 automatically detects the interface card type and displays the corresponding configuration screen For parameter details contact your network service provider Context If 4E1 lines are faulty and if automatic backup is available the endpoint uses the backup line preferentially and then reduces the conference rate automatically The endpoint can perform automati...

Страница 42: ...ave clock Signaling mode Specifies the transmission mode for 4E1 signaling The Cyclic Redundancy Check CRC is used to test the network quality and CRC results indicate frame error rates When you select an option that contains CRC4 the TE80 tests the network for bit errors To use channel associated signaling select CAS To use common channel signaling select CCS Sensitivity Specifies the sensitivity...

Страница 43: ...ty 4 3 Connecting a Camera You can view the video delivered by a camera only after correctly connecting the camera to the endpoint and setting the required video input parameters 4 4 Configuring Video Input Correct video input settings enable your endpoint to properly display video input from the video input ports 4 5 Selecting and Controlling a Camera If you have connected multiple video devices ...

Страница 44: ...al video This port can also be used to switch to combined pictures 2 HDMI OUT 2 HDMI DVI and HDMI By default this port functions as the auxiliary output port and is used to display the local video When the Presentation display function is enabled this port is used to display the local or remote presentation if a presentation source is connected to this port and display a black screen if no present...

Страница 45: ...d to this port and display a black screen if no presentation source is connected to this port 3 VGA OUT 3 VGA VGA and YPbPr By default this port is used to display the local video 4 3G SDI OUT 4 BNC SDI By default this port is used to display the local video 5 SD OUT 5 RCA CVBS By default this port is used to display the local video Table 4 3 Capabilities of the TE80 s video output ports Port Name...

Страница 46: ...2 DVI I port DVI I S VIDEO and CVBS By default this port is used to display the local video Connect a display device to this port using a DVI S Video VGA CVBS cable 3 DVR OUT 3 HDMI DVI and HDMI By default this port is used to display the local video 4 3G SDI OUT 4 BNC SDI By default this port is used to display the local video Selecting Between Ports When you connect the endpoint to one or more d...

Страница 47: ...ity Contact the device supplier to purchase appropriate cables 4 2 Configuring a Display Device Correctly setting video output parameters and adjusting video display parameters enable a display device to deliver superior video quality 4 2 1 Configuring Video Output After connecting all the video cables correctly set the video output parameters such as the output mode resolution refresh rate and st...

Страница 48: ...d 1080p 2 SD OUT CVBS NTSC and PAL S VIDEO NTSC and PAL 3 DVR OUT DVI 800 x 600 pixels 1024 x 768 pixels 1280 x 1024 pixels UXGA 1600 x 1200 1920 x 1200 pixels 720p 1080i and 1080p HDMI 720p 1080i and 1080p 4 3G SDI OUT SDI 720p 1080i and 1080p Although video is smoother at a higher refresh rate the refresh rate you select must be supported by the display device used Table 4 7 lists the refresh ra...

Страница 49: ...e remote controlled UI on another display by setting this parameter to a value different from the value of Main output interface The default value is 1 MAIN OUT Caption output Specifies the video output port for captions NOTE This parameter takes effect only when the caption type is set to T 140 The default value is 1 MAIN OUT Main output interface Specifies the main output port Only the main outp...

Страница 50: ...eo output parameters described in Table 4 9 Table 4 7 Advanced video output parameters Parameter Description Setting Name Specifies the output port name to help you identify ports during a conference The default value for the 1 MAIN OUT port is 1 MAIN OUT The default value for the 2 PC OUT port only TE80 is 2 PC OUT The default value for the 3 DVR OUT port only TE80 is 3 DVR OUT The default value ...

Страница 51: ...he aspect ratio is changeable No stretch The aspect ratio is not changeable Intelligent stretch Your endpoint crops the video to an appropriate size and stretches the video to full screen with the original aspect ratio For example to change a wide screen video to a narrow screen video your endpoint crops the left and right edges of the wide screen video and stretches the video to till the screen T...

Страница 52: ...ve End 4 2 2 Adjusting the Picture Offset If you find that the displayed video deviates from its normal position adjust the picture offset Prerequisites A VGA or YPbPr video signal source is connected to the endpoint Background VGA or YPbPr Image offset may occur in video input or output such as when the computer desktop is displayed on the display Procedure Step 1 Choose Advanced Settings Video I...

Страница 53: ...ers If the endpoint is connected to a Huawei HD camera you can set the camera video parameters including the video mode noise reduction and video resolution You can view the video result of your settings on the display device connected to your endpoint Prerequisites A Huawei HD camera has been connected to a video input port on the endpoint Background The video parameters you can set vary accordin...

Страница 54: ...color The higher the saturation the brighter a color Exposure mode Specifies the mode of using natural light You can select either of the following modes Auto The camera automatically selects the optimum configuration based on the surrounding environment Manual You need to manually adjust Brightness gain Shutter speed and Iris Iris priority When you manually adjust the aperture the camera selects ...

Страница 55: ...djusting the screen layout you can view multiple videos on the same display device Only the main output port supports combined picture output For details see Table 4 8 in 4 2 1 Configuring Video Output To adjust the screen layout use either of the following methods When the endpoint is not in use in a conference press on the remote control to switch between the full screen Picture in Picture PiP a...

Страница 56: ...nected from the endpoint The icon for the remote presentation disappears if the remote presentation sharing stops Before a conference starts you can set the position of the PiP window on the screen For details see Table 4 9 in 4 2 1 Configuring Video Output 4 3 Connecting a Camera You can view the video delivered by a camera only after correctly connecting the camera to the endpoint and setting th...

Страница 57: ...HDMI HW Camera PTZ 4 3G SDI IN 4 BNC SDI Camera PTZ None PTZ is an acronym for Pan Tilt and Zoom A PTZ camera supports panning tilting and zooming control The HD VI port can only be connected to the HUAWEI VPC600 or VPC620 After connecting this port to the HUAWEI VPC600 or VPC620 you can perform PTZ controls on and supply power to the HUAWEI VPC600 or VPC620 without additional cables If you connec...

Страница 58: ...t that is connected to the camera control interface You can select either COM1 or COM2 The default value for the 1 MAIN IN port is COM2 while that for other video input ports is None Select the serial port that is being used Otherwise the camera cannot be controlled Initial position Specifies the position of the camera after startup Auto The camera moves to its initial position after startup Prese...

Страница 59: ... aspect ratio No stretch Stretch the video to full screen with a fixed aspect ratio Black borders may appear at the upper and lower or left and right edges of the display Intelligent stretch Crop the video to an appropriate size and stretch the video to full screen with the original aspect ratio For example to change a wide screen video to a narrow screen video your endpoint crops the left and rig...

Страница 60: ...rol pan tilt and zoom PTZ actions for a local or remote camera Before controlling a remote camera ensure that Remote control has been set correctly for the remote site Choose Advanced Settings Settings Video Common Settings Video Input Set Remote control to Allow Step 1 Press on the remote control Step 2 On the camera control screen perform any of the following Press navigation keys on the remote ...

Страница 61: ... exiting one To save a camera preset Step 1 Set the camera lens position For details see 4 5 Selecting and Controlling a Camera Step 2 On the option bar select Save Preset and then a number Press on the remote control to save the camera preset to the selected number End Moving a Camera to a Preset If you have saved camera presets for the endpoint you can tap a preset number to apply that preset to...

Страница 62: ...quickly and correctly connecting an audio output device to an audio output interface on the endpoint 5 3 Connecting a Tuning Console If a conference room requires multiple microphones or already has a tuning console for controlling microphones you can connect the tuning console to the endpoint as the endpoint s audio input source 5 4 Adjusting Audio Effects You can adjust the audio effects such as...

Страница 63: ...the VPM220 VPM220 status indicators quickly provide working status information There are three indicators on top of the VPM220 at an interval of 120 Table 5 4 describes these three indicators Table 5 2 VPM220 status indicators Indicator Status VPM220 Status All red Microphones in all the three directions are muted All blue Microphones in all the three directions are unmuted or working correctly Al...

Страница 64: ...ereo modes Mode Audio Protocol Mono G 719 G 729A G 711A U G 722 G 728 and G 7221C at any rate AAC LD or HWA LD when mono mode is enabled Stereo AAC LD or HWA LD when stereo mode is enabled When multiple VPM220s are cascaded or when a single VPM220 works in mono mode all the microphones in the VPM220 collect sounds The VPM220 automatically transmits to the endpoint the best quality sound collected ...

Страница 65: ...220W over a Wi Fi network The TE50 and TE40 can be connected to only one VPM220W while the TE80 can be connected to one or two VPM220Ws When installing a VPM220W do not point any microphone towards the speaker Status Indicators on the VPM220W VPM220W status indicators quickly provide VPM220W working status There are five indicators on top of the VPM220W and a charging status indicator on the charg...

Страница 66: ...power off The Wi Fi indicator is off The VPM220W is powered off The VPM220W is connecting to a videoconferencing endpoint over Wi Fi and the Wi Fi signal is strong The Wi Fi indicator is steady red The VPM220W is connecting to a videoconferencing endpoint over Wi Fi and the Wi Fi signal is weak The Wi Fi indicator is blinking red The VPM220W is searching for Wi Fi hotspots The battery indicator is...

Страница 67: ...M220W for the first time or moving it outside the connected Wi Fi network range go to Step 2 and Step 3 Step 2 Hold and press the button on top of the VPM220W for at least 3 seconds A confirmation dialog box is displayed on the remote controlled UI Step 3 Select OK The VPM220W then performs the Wi Fi Protected Setup WPS Push Button Configuration PBC authentication with the videoconferencing endpoi...

Страница 68: ...port of the TE80 as the DP input source This parameter is selected by default LINE IN L available only for the TE50 LINE IN R available only for the TE50 Adjusts the input volume of the LINE IN port at your site When you adjust this input volume the volume heard at remote sites is adjusted accordingly These parameters are selected by default Gain Adjusts the volume for the MIC 1 MIC 2 RCA L RCA R ...

Страница 69: ...emote control to turn on the microphone array only or all audio input devices depending on your settings of Switch controls On the endpoint web interface choose Device Control Audio Control and select the audio input ports you want to enable On the remote controlled UI choose Advanced Settings Audio Audio Input and select the audio input ports you want to enable Wireless MIC power saving mode If y...

Страница 70: ...aker to provide high fidelity audio quality 5 2 2 Placing an External Speaker If the endpoint is connected to an external speaker correctly placing the speaker helps to achieve the expected audio quality Note the following when placing an external speaker If you are using a unidirectional microphone the speaker and microphone must not face one another If you are using an omnidirectional microphone...

Страница 71: ...ult AUDIO IN remote output Specifies whether to allow the audio input from the LINE IN port the HDMI port or the RCA port to be heard at remote sites This parameter is selected by default SPDIF switch Specifies whether you can hear sound from the local S PDIF digital audio port at your site This parameter is not selected by default Bass Middle Treble Adjusts the equalizers by moving the sliders Va...

Страница 72: ...und For details about the VPM220 see 5 1 1 Connecting a VPM220 Procedure Step 1 Connect the endpoint to a microphone and a stereo acoustic system During a conference move the microphone only when required Otherwise the quality of the stereo audio heard by remote sites is affected Step 2 Choose Advanced Settings Audio Audio Input Select audio input sources All available audio input sources are sele...

Страница 73: ...using SIP After that the endpoint can place calls to Lync clients receive calls from Lync clients and view Lync clients online status 6 3 Joining an Authentication Conference If you do not know how many sites are expected to join the conference set the number of anonymous sites and hold an authentication conference A site can join the authentication conference by calling the specified conference a...

Страница 74: ...video and presentation based on on site situations In single screen display mode if no presentation is shared during a conference remote sites view the conference video of the local site if a presentation is shared both the local and remote sites view the presentation In dual screen mode the display device connected to the main output port delivers the video while the display device connected to t...

Страница 75: ...red The presentation sharing function has been enabled and the presentation parameters have been set By default the endpoint has the presentation sharing function enabled and the default presentation parameter settings support presentation sharing To modify these parameters see 13 3 Setting Advanced Conference Parameters Background You can select either of the following modes for sharing a present...

Страница 76: ...c A and endpoint C is set up endpoint C automatically disconnects from Lync A and calls Lync B From Address Book you can view Lync clients online status To view a Lync client s online status you must save that Lync client to the local address book For details see Searching the LDAP Network Address Book for Sites The following describes how the endpoint places a call to the Lync client Procedure St...

Страница 77: ...est com Obtain this value from the Lync Server administrator User name Password Specifies the user name for authentication registration Example lync_1 zdtest com Obtain the value of this parameter from the Lync Server administrator Server type Specifies the SIP server type OCS Select this option if your endpoint registers with the Microsoft Office Communications Server OCS or Microsoft Lync Server...

Страница 78: ...equests from the remote endpoint Manual Your endpoint prompts you to accept video requests from the remote endpoint The default value is Manual 3 Select Save Step 2 Place a call from the endpoint to the Lync client 1 Press on the remote control The Call screen is displayed 2 In the text box enter the Lync client number 3 Press or on the remote control End 6 3 Joining an Authentication Conference I...

Страница 79: ...nts that have joined the conference can view the conference access number by choosing Advanced Diagnostics Status Conference On the displayed screen the value of Remote number is the conference access number Anonymous sites can obtain the conference access number and authentication password from the SMC administrator or chair site using other methods Joining the authentication conference as an ano...

Страница 80: ...nd mobile multimedia services for operators Integrating MCUs can enhance the functionality of the Huawei IMS HD videoconferencing solution Prerequisites You have obtained the required authentication information from the IMS administrator unified access number conference ID and conference password Endpoint users can obtain the required authentication information allocated by the IMS through emails ...

Страница 81: ...ubsystem IMS network Set this parameter to the conference service number obtained from the IMS network administrator Enable proxy server Specifies whether to enable the proxy server You must enable the proxy server when using the IMS network Select this parameter Proxy server address Specifies the address of the proxy server If you set Server address to the IMS server domain name set this paramete...

Страница 82: ...ansport Layer Security TLS to implement transmission security Set this parameter to UDP The IMS network only supports UDP transmission Video request handling Specifies how your endpoint handles video requests from a remote endpoint during a point to point SIP audio call or multipoint conference Accept automatically Your endpoint automatically accepts video requests from the remote endpoint Reject ...

Страница 83: ...nce Parameters To schedule a 4E1 conference The endpoint is not in use during a conference A SiteCall account has been set on the endpoint For details about how to set a SiteCall account see 3 2 3 Setting 4E1 Parameters Conference line type has been set to 4E1 For details see 13 3 Setting Advanced Conference Parameters Procedure Step 1 Choose Advanced Conference Schedules Conference Step 2 Schedul...

Страница 84: ...ce control functions than other sites Only non chair sites can request chair control rights when no chair site exists in a conference Audio only sites cannot request chair control rights The conference access number is required when a site requests chair control rights Obtain this number from the SMC administrator or the calling party Request Floor If a non chair site wants to speak during a confe...

Страница 85: ...r site in turn at preset intervals When a site is broadcast all non chair sites are limited to viewing the broadcast site while the chair site can view any site in the conference To stop broadcasting select Stop or Discussion using the remote control The Stop function is available when a site is being broadcast When the chair site stops broadcasting sites all the sites in the conference can view a...

Страница 86: ...d the site is removed from the site list and not related to the conference any more To enable the site to join the conference again the chair site must add the site to the conference by using the Add Site function Mute Unmute MIC After you have muted the microphone of a site the other sites in the conference cannot hear the site To reverse that unmute the site microphone Depending on the microphon...

Страница 87: ...ing its presentation the chair site can revoke the presentation sharing right of this site A site stops sharing its presentation after its presentation sharing right is revoked Voice Activation Voice activation is used in discussion mode When voice activation is enabled the site with the highest volume is displayed to other sites in the conference Based on your experience set Sensitivity to enable...

Страница 88: ...ncing resources and your account balance are sufficient To increase the chances of success extend the conference by a maximum of 30 minutes at a time End Conference If a conference is complete before the scheduled time you can use this function to end it in advance To end a conference select End Conference on the Conference Control screen or press on the remote control Then confirm your action 6 7...

Страница 89: ...You can download a network address book to update the entries in the local address book in batches Network address books can be stored on File Transfer Protocol over SSL FTPS or File Transfer Protocol FTP server LDAP server Configuring the FTPS or FTP Network Address Book Step 1 Choose Advanced Settings Network Network Address Book Network Address Book Set the network address book parameters descr...

Страница 90: ...sions of the network and local address books are different When you confirm the update site information in the network address book is downloaded to the local address book This parameter is selected by default Server address Specifies the IP address of the server that stores the network address book No default value is set for this parameter File path Specifies the save path to the network address...

Страница 91: ...ication on digital certificates based on the Secure Sockets Layer SSL protocol If you select this value you must also set Domain name Anonymous No authentication is performed The LDAP server is accessible to all users The default value is General SSL encryption Specifies whether the SSL protocol is used to encrypt data streams sent to and received from the LDAP server This parameter is not selecte...

Страница 92: ...our endpoint can communicate with the LDAP server On the Address Book page you can search for sites stored in the LDAP network address book Select the sites you want to save to the local address book and click Save Table 6 5 lists the online status icons for LDAP sites Table 6 5 Online status icons Icon Description Available Busy Offline 6 8 2 Managing the Local Address Book You can add delete or ...

Страница 93: ...protocol to call the site If you set Category to CT site the available value for this parameter is SIP The default value is H 323 Number Specifies the site number used to place calls between sites IP T1 4E1 basic rate interface BRI and H 323 phone site numbers are allocated by the videoconferencing service provider PSTN site numbers are telephone numbers No default value is set for this parameter ...

Страница 94: ...cted a site has a check mark displayed before it and is listed in the group box Step 5 Select Save End Modifying a Site Entry Select a site or group press on the remote control and modify the site or group settings Deleting a Site Entry Select next to the desired site or group to delete it from the address book Searching for a Site Entry Enter the search criteria in the Search text box The display...

Страница 95: ...Address Book Step 2 Select Export from Local Address Book Step 3 Select a character encoding format for the address book International The character set is UTF 8 Local The character set is GB2312 It is recommended that you retain the default value International Step 4 Save the records to file A End Modifying Records in the Address Book After exporting the address book of endpoint A to file A modif...

Страница 96: ...d from Address Book to add sites from the address book or click Add Temporary Site to add temporary sites Step 6 Repeat Step 4 to add another group to the template Step 7 Repeat Step 5 to add sites to the new groups Step 8 Click Save After being saved a site template is displayed under Template Name When one of the sites in the site template is in a conference the site template name is listed in t...

Страница 97: ...ts Can be sent and received by H 323 endpoints only Can be sent and received by all endpoints Can be sent and received only by endpoints that support T 140 captions Can be sent only from endpoints in a conference Can be sent from any of the following in a conference Endpoint used at the chair site SMC2 0 Endpoint used by either party during a point to point call 6 9 1 Specifying Caption Settings C...

Страница 98: ...ns Default value For banners the default value is Center For middle captions the default value is Scroll upward For bottom captions the default value is Scroll leftward Scrolling speed Specifies the scroll rate for middle and bottom captions Adjust the rate based on the preview The default value is Fast Font Type Specifies the font type of captions The default value is Boldface Line spacing Specif...

Страница 99: ...91 6 9 2 Creating a Banner or Caption You can create and preview a banner or caption on your endpoint Procedure Step 1 Choose Advanced Utilities The Utilities screen is displayed Step 2 Select Middle Caption Banner or Bottom Caption Step 3 Select New and compose the desired banner or caption End After a banner or caption is created you can preview share or edit it ...

Страница 100: ...yption On an IP network which is neither quality guaranteed nor secure encryption can be used to increase video communication security 7 3 Supporting Remote Logins You can specify whether remote users can log in to the endpoint to manage it using the endpoint web interface SSH or Telnet 7 4 Setting the Upgrade Password You can set the password required to upgrade the endpoint software using the up...

Страница 101: ...lank no password is required when you access the Settings screen Encryption advanced settings Specifies whether to encrypt the Advanced Settings screen of the remote controlled UI If this parameter is enabled you must enter the administrator password to access the Advanced screen If this parameter is disabled the administrator password is required only when you select Settings on the Advanced scre...

Страница 102: ...oint to manage it using the endpoint web interface SSH or Telnet Web based Login Step 1 Choose Advanced Settings Secured Web Login Set the web based login parameters described in Table 7 2 Table 7 2 Web based login parameters Parameter Description Setting Web Login Specifies whether a remote user can log in to the endpoint web interface to perform operations such as setting endpoint parameters con...

Страница 103: ...ected by default NOTICE This function involves privacy protection Ensure that its use complies with local laws and regulations Step 2 Select Save End SSH and Telnet Login Step 1 Choose Advanced Settings Secured SSH Telnet Set the SSH and Telnet login parameters described in Table 7 3 Table 7 3 SSH and Telnet login parameters Parameter Description Setting Telnet Login Specifies whether remote users...

Страница 104: ...2 Select Save End 7 4 Setting the Upgrade Password You can set the password required to upgrade the endpoint software using the upgrade tool Step 1 Choose Advanced Settings Secured Upgrade password Set the upgrade password parameters described in Table 7 4 Table 7 4 Upgrade password Parameter Description Setting Upgrade password Specifies the password required to upgrade your endpoint software usi...

Страница 105: ...ed Settings Security Air content sharing Set the air content sharing password described in Table 7 5 Table 7 5 Air content sharing password Parameter Description Setting Password Specifies the password an air content sharing client uses to connect to the endpoint Default value Change_Me The password contains 6 to 32 characters In addition it must include at least two of the following uppercase let...

Страница 106: ...ustomizing Conference Control Functions to Be Displayed You can customize the conference control functions you want to display on the Conference control screen to quickly access these functions 8 4 Customizing the Option Bar You can customize icons on the option bar to facilitate access to the corresponding screens 8 1 Customizing the Home Screen You can customize the home screen such as specifyin...

Страница 107: ...e is superimposed on the video of your site The default value is Lower right corner Display duration Specifies the duration for displaying a site name The default value is Always display Display time and zone Specifies whether the time zone and time are superimposed on the local video sent to remote sites The time zone and time are not displayed on the local video shown on the display device at yo...

Страница 108: ... 5 respectively If the packet loss rate is less than or equal to threshold A no packet loss rate icon is displayed If the packet loss rate is between threshold A and threshold B is displayed If the packet loss rate is greater than or equal to threshold B is displayed Other Icons A status icon is displayed on screens if the following conditions are met You have set the icon as follows Choose Advanc...

Страница 109: ...ate access to the corresponding screens Background To hide the option bar Press the left arrow key or on the remote control To show the option bar Press on the remote control Procedure Step 1 Press on the remote control The menu screen is displayed Step 2 Select on the option bar to display the Customize Option Bar screen If the administrator password is not set to blank to access the Customize Op...

Страница 110: ...ontrol to operate the endpoint has more rights than a user who logs in to the endpoint using the endpoint web interface The former can grant control rights to or revoke the control rights of the latter On the endpoint web interface you can import and export address books and configuration files You can import license files on the endpoint web interface You can download an air content sharing clien...

Страница 111: ...versions are similar Procedure Step 1 Start Internet Explorer Step 2 From the Internet Explorer menu bar choose Tools Internet Options In the displayed Internet Options dialog box click the Security tab Step 3 In the bottom of the tab click Custom level Step 4 In the displayed Security Settings dialog box set all options under Downloads and Scripting to Enable Click OK Step 5 Optional On the Secur...

Страница 112: ...Certificate You have enabled the web login function For details about how to enable the function see 7 3 Supporting Remote Logins Procedure Step 1 Open Internet Explorer Step 2 In the address box enter the endpoint IP address such as 10 10 10 10 Step 3 Press Enter The login page is displayed Step 4 Fill in User name and Password The default user name and password are admin and Change_Me respective...

Страница 113: ...icense file Downloading an air content sharing client Setting the multi view mode Customizing the shortcut bar and desktop icons Providing the site map Customizing site templates For details see 6 8 4 Customizing a Site Template Monitoring the video Importing a certificate Using the virtual remote control Setting SNMP parameters For details see 13 4 Setting SNMP Parameters Upgrading the endpoint b...

Страница 114: ...ase an official license the trial license will expire Procedure Step 1 Log in to the endpoint web interface Choose System Settings Installation The Installation page is displayed Step 2 Click Import License The File upload dialog dialog box is displayed Step 3 Click Select File select the license file you want to import and click Import Step 4 Click Back when OK is displayed End 9 3 3 Downloading ...

Страница 115: ...ops disconnect computer A from the endpoint and connect computer B to the endpoint to share computer B s desktop as the presentation You can download an air content sharing client only on the login page of the endpoint web interface If you have logged in to the endpoint web interface click Exit on the upper right corner to display the login page Then you can download an air content sharing client ...

Страница 116: ...r the endpoint web interface or remote controlled UI The client successfully connects to the endpoint without any passwords If your endpoint is not used in a conference the computer desktop is sent to your endpoint as a presentation when the connection succeeds If your endpoint is used in a conference the computer desktop is sent to remote sites when the connection succeeds End To stop air content...

Страница 117: ...Click Save End 9 3 6 Accessing the Site Map You can quickly navigate to a desired page using the site map To access the site map Log in to the endpoint web interface Choose Help Site Map 9 3 7 Importing a Certificate You can import client server and SiteCall certificates into your endpoint These certificates can be used to identify users certificate authorities and servers to improve communication...

Страница 118: ...smoothly you may need to monitor how the endpoint operates and whether the local and remote videos are displayed properly in the conference room From the endpoint web interface you can capture photos and view local and remote videos and presentations The web login and video monitoring functions have been enabled For details see Web based Login in 7 3 Supporting Remote Logins Log in to the endpoint...

Страница 119: ...he working environment periodically 10 2 Checking the Endpoint Periodically For preventive maintenance purposes you need to check the audio video and communication cables periodically 10 3 Viewing System Status Knowing system status at any given time helps to better maintain the endpoint 10 4 Querying System Information System information helps you maintain your endpoint 10 5 Querying Logs Your en...

Страница 120: ...check whether the communication cables connected to the endpoint work properly Power on the endpoint and call some other endpoints using different methods such as calling over a broadband network If a call cannot be set up verify that the cables are connected correctly and securely and the communication parameters are set correctly If the problem persists contact the videoconferencing network admi...

Страница 121: ... 4 Querying System Information System information helps you maintain your endpoint Choose Advanced Diagnostics System Information On the displayed System Information screen you can check Version information Specification information Audio and video protocols and video resolutions supported by your endpoint Network ports provided by your endpoint and the maximum bandwidth supported by each port Whe...

Страница 122: ...t Huawei Technologies Co Ltd 114 Logs are sorted by time You can turn pages to view more entries To display the details of a log scroll to the log and select Details Each log contains the following information Event time Event level Endpoint defined event type Event details To search for a log select Query and specify the search criteria ...

Страница 123: ...ameters set your endpoint obtains upgrade files from the specified server and installs the upgrade files when the preset upgrade interval arrives For details see 11 1 Automatic Upgrade Tool upgrade Download the upgrade software to a computer connect the computer to the endpoint directly or over the LAN and upgrade the endpoint For details see 11 2 Tool Upgrade Upgrade using the bootrom system If u...

Страница 124: ...4 Upgrading the Endpoint on Its Web Interface You can update the endpoint software from the web interface 11 1 Automatic Upgrade With the automatic upgrade function enabled and automatic upgrade parameters set your endpoint obtains upgrade files from the specified server and installs the upgrade files when the preset upgrade interval arrives Procedure Step 1 Choose Advanced Settings Installation A...

Страница 125: ...ord Specify the user name and password your endpoint uses to access the server No default value is set for this parameter Step 3 Choose Save End 11 2 Tool Upgrade You can use a computer to locally upgrade the endpoint Prerequisites Before the upgrade ensure that The target software is saved to the computer The computer is connected to the endpoint using a straight through cable crossover cable or ...

Страница 126: ...0 10 10 10 If Reboot is selected the endpoint automatically restarts after the upgrade Step 6 Click Upgrade Step 7 In the displayed dialog box enter the upgrade password and click OK End Upgrading Multiple Endpoints in Batches Step 1 Power on the computer and endpoint Step 2 Extract the compressed software upgrade package on the computer Step 3 Run UpgMaster exe to display the window shown in Figu...

Страница 127: ...l ALT C in the window shown in Figure 11 1 and then set the upgrade policy in the displayed window End Upgrading Specified Software Modules Step 1 Power on the computer and endpoint Step 2 Extract the compressed software upgrade package on the computer Step 3 Run UpgMaster exe to display the window shown in Figure 11 1 Step 4 Optional Click Browser and select the te dat file By default the path of...

Страница 128: ...oftware malfunctions This method can be repeatedly used and ensures successful software upgrades provided that there are no hardware failures Procedure Step 1 While the endpoint is restarting or powering on press and hold the RESET button for 10 seconds The endpoint enters the bootrom system At this time the endpoint has two IP addresses available the static IP address of the normal system and the...

Страница 129: ... Step 8 Restart the endpoint End 11 4 Upgrading the Endpoint on Its Web Interface You can update the endpoint software from the web interface Prerequisites The upgrade file has been copied to your computer Do not close the endpoint web interface during the upgrade as doing so causes an upgrade failure Procedure Step 1 Log in to the endpoint web interface Choose Maintenance Upgrade The File upload ...

Страница 130: ...escribes the problems you might encounter when using your endpoint and provides solutions 12 3 Restoring Default Settings If customized endpoint settings do not bring expected effects for example the display device fails to deliver images because of incorrect input or output port settings use the Restore Default function to restore your endpoint to its default settings 12 1 Fault Diagnostics On th...

Страница 131: ... Remote display device Local display device 4 5 Communications network 6 10 Remote camera Sound and Color Bar Tests Table 12 1 describes sound and color bar tests Table 12 1 Sound and color bar tests Test Item to Be Tested Signal Stream Sound 2 audio output 2 Speaker Color bar 4 video output 4 Display device To perform a sound test choose Sound Color Bar Test Sound Test While the test audio stored...

Страница 132: ...orms local audio and video loopback tests simultaneously Remote audio loopback Remote audio module Network transmission Microphone 1 5 6 7 8 6 5 2 Speaker Remote video loopback Remote video module Network transmission Camera 3 5 6 9 10 6 5 4 Display device Remote digital loopback Remote audio and video modules Network transmission The endpoint performs remote audio and video loopback tests simulta...

Страница 133: ... Web Interface Table 12 4 lists the troubleshooting methods for problems that may arise on the endpoint web interface Table 12 4 methods for troubleshooting endpoint web interface problems Problem Possible Cause Solution A message is displayed to indicate that your endpoint failed to connect to the Internet or download images The latest patches for the operating system or Internet Explorer are not...

Страница 134: ...urn Off Pop up Blocker If the Firefox is used Choose Tools Options On the General tab select Show the Downloads window when downloading a file On the Privacy tab select Accept cookies from sites Then click OK to save the settings Network Table 12 5 lists the troubleshooting methods for problems that may arise on the network Table 12 5 Methods for troubleshooting common network problems Problem Pos...

Страница 135: ...ettings on the display device The output port for the remote controlled UI is not set or the output port you set for the remote control UI is not the port connected to the display device Choose Advanced Settings Video Common Settings Video Output Set GUI to the output port connected to the display device The endpoint does not respond to remote control operations Telnet to the endpoint If you fail ...

Страница 136: ...data transmission rates are lower than or equal to 256 kbit s To view the data transmission rate of a conference access the Status screen For example if the conference rate is 256 kbit s and the audio bandwidth is 64 kbit s the video bandwidth is only 196 kbit s In this case the video quality is poor If the conference rate is lower than 256 kbit s set the audio protocol to G 728 to reduce the band...

Страница 137: ...lay with a supported display The presentation sharing function is not enabled at your site Choose Advanced Settings Conference Advanced and select Presentation A computer is connected to the endpoint but the local VGA display does not show the computer desktop The capability of the VGA display is limited The resolution or refresh rate of the local SXGA output is too high to be supported by the VGA...

Страница 138: ...ra settings or securely connect the camera control cable Audio Table 12 7 lists the troubleshooting methods for audio problems Table 12 7 Methods for troubleshooting audio problems Problem Possible Cause Solution While the endpoint is in use during a conference no audio is delivered from the local display device Perform an audio test to check whether the problem occurs at your site or a remote sit...

Страница 139: ... from your site can be delivered from the display device and you cannot hear other sites A loopback test is being performed at your site Stop all local and remote loopback tests Conference Initiation Table 12 8 lists the troubleshooting methods for problems you may encounter during conference initiation Table 12 8 Methods for troubleshooting common problems with conference initiation Problem Possi...

Страница 140: ...m the remote controlled UI choose Advanced Settings Network IP Verify IP network settings Your site cannot place a call to a remote site using the IP address of the remote site The local or remote endpoint is not connected to an IP network 1 Verify that the endpoint is connected to an IP network Specifically the LAN indicator on the rear panel of the endpoint is steady green 2 From the remote cont...

Страница 141: ...other site with the same number as your site has already registered with the GK If such a site exists change the user name of your site The endpoint is disconnected from an IP network 1 Verify that the endpoint is connected to an IP network Specifically the LAN indicator on the rear panel of the endpoint is steady green 2 From the remote controlled UI choose Advanced Diagnostics Network Test Enter...

Страница 142: ... conference but does not have sufficient account balance Another site is set to pay for the conference but does not have sufficient account balance or account number or password entered is incorrect Enter the correct account number and password and top up the related account Multiple conferences are currently being held while port resources on the videoconferencing system are insufficient Wait unt...

Страница 143: ...ntact the videoconferencing system administrator to resolve this problem 12 3 Restoring Default Settings If customized endpoint settings do not bring expected effects for example the display device fails to deliver images because of incorrect input or output port settings use the Restore Default function to restore your endpoint to its default settings Restoring your endpoint to its default settin...

Страница 144: ...nswer calls or to enable the do not disturb function 13 3 Setting Advanced Conference Parameters Correctly setting advanced conference parameters brings expected conference effects 13 4 Setting SNMP Parameters To enable the videoconferencing network management system to manage your endpoint configure the Simple Network Management Protocol SNMP settings 13 5 Setting QoS Parameters Quality of servic...

Страница 145: ...presets by pressing number keys on the remote control When the endpoint is in a conference you can select either of the following options Second Dial Follow the instructions to press number keys to perform two stage dialing Control camera preset On the menus or camera control screen press a number key to move the camera to the preset bound to that key The default value is Second Dial To toggle bet...

Страница 146: ...nable this parameter under Advanced Utilities common users can enable or disable the do not disturb function The do not disturb function prevents you from being disturbed by incoming calls This parameter is selected by default Call parameter configuration Specifies whether you can set the call type and data transmission rate before initiating point to point calls If you select this parameter you c...

Страница 147: ...ference parameters described in Table 13 3 Table 13 3 Advanced conference parameters Parameter Description Setting Audio and video protocols Using the audio or video protocol you select your endpoint negotiates the audio or video capability with a remote endpoint to set up a call If you do not select an audio or video protocol this protocol is not an option value of the related advanced conference...

Страница 148: ...s parameter is not selected by default Select this parameter if all endpoints are on the same private network and sporadic packet loss occurs Presentation Specifies whether you can share presentations during conferences NOTE You can set Presentation protocol Presentation resolution Presentation mode Presentation bandwidth setting Presentation bandwidth Presentation sharing mode and Presentation pl...

Страница 149: ...ter can be set to Auto only when Presentation mode is set to Live Manual You must manually share presentations by using the remote control The default value is Manual Presentation plug and share Specifies whether your site automatically shares presentations with remote sites once presentation input is detected The default value is Disable Conference line type Specifies the type of line used during...

Страница 150: ...erred IP protocol Specifies the protocol that IP sites preferentially use When Line type is set to Auto for IP sites your endpoint uses this protocol to call the IP sites The default value is H 323 Face detection Specifies whether to perform HD encoding and decoding to improve face recognition video quality You can increase the video sharpness by enabling this parameter in low bandwidths The defau...

Страница 151: ...et the SNMP parameters described in Table 13 4 Table 13 4 SNMP parameters Parameter Description Setting Enable SNMP Specifies whether the videoconferencing network management system uses SNMP to manage your endpoint NOTE If you set this parameter to Enable you must set other SNMP parameters The default value is Enable Get community name Specifies the read only SNMP community name The default value...

Страница 152: ...retry attempts for sending a trap This parameter is available only when Trap version is set to v2 inform or v3 inform The default value is 5 User name Specifies the user name for sending traps This parameter is available only when Trap version is set to v3 trap or v3 inform The default value is trapinit Authenticati on protocol Authenticati on password Specify the authentication mode and password ...

Страница 153: ...nt The default value of Authentication protocol is MD5 When the videoconferencing network management system attempts to connect to your endpoint Authentication protocol and New password set on your endpoint are required Encryption protocol Encryption password Specify the encryption protocol and password for connecting the videoconferencing network management system to your endpoint Available encry...

Страница 154: ...smitted at the highest rate with the minimum delay Maximum throughput A large number of data packets can be transmitted on the network Highest reliability Data packets can be transmitted to remote sites completely and correctly Minimum cost Network devices transmit data packets of the same traffic at lower costs The default value is Minimum delay DSCP audio DSCP video DSCP data DSCP signaling Spec...

Страница 155: ...ifies the port the network diagnostics tool uses to receive and send call signaling during communication with your endpoint The default value is 1820 RAS source port Specifies the port your endpoint uses to receive and send RAS signaling during communication with the network diagnostics tool The default value is 1819 RAS destination port Specifies the port the network diagnostics tool uses to rece...

Страница 156: ...rks The default value is Disable Use NAT Specifies whether NAT is enabled for traversal between public and private networks An endpoint installed on a private network is considered as a public network endpoint after NAT is enabled on the endpoint Even if you then enable H 460 on the endpoint it is still considered as a public network endpoint and H 460 is not used The default value is Disable NAT ...

Страница 157: ...mote sites The default value is 10002 Enter an even number ranging from 1 to 65534 Video port Specifies the port your site uses to receive video packets during communication with remote sites The default value is 10004 Enter an even number ranging from 1 to 65534 SIP TLS call port Specifies the port your site uses to send SIP signaling during communication with remote sites when Transmission type ...

Страница 158: ...ature Configuration Issue 02 2014 03 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 150 Parameter Description Setting TCP connection port Specifies the local connection port for TCP streams The default value is 20004 Value range 1 65534 ...

Страница 159: ... Technologies Co Ltd 151 14 Ports on the Rear Panel This section describes the ports on the rear panel and their functions helping you correctly connect the required devices to the endpoint Figure 14 1 to Figure 14 3 show the ports on the rear panels of the different models covered by this document and illustrate the differences between them Figure 14 1 TE80 ...

Страница 160: ...ted copper wires with yellow and green insulation color should be used for the protective ground cable The protective ground cable should not exceed 30 m and the shorter the better When the protective ground cable exceeds 30 m the ground bar should be rearranged In a balanced circuit the joint of the E1 T1 cable and the connector should be grounded using the external shield layer the grounding con...

Страница 161: ...a frame protocol ITU T H 323 and IETF SIP Video standard H 261 H264 SVC H264 HP H264 BP H263 and H263 Audio standard AAC LD G 711A G 711U G 719 G 722 G 728 G 729A HWA LD G 722 1 and G 722 1C Dual stream standard ITU T H 239 and BFCP Communication standard H 221 H 225 H 231 H 233 H 234 H 235 H 241 H 242 H 243 H 245 H 281 H 283 H 350 H 460 and T 140 Network standard TCP IP FTP DHCP SNMP Telnet HTTP ...

Страница 162: ...IF 4CIF with a minimum bandwidth of 128 kbit s SIF CIF with a minimum bandwidth of 64 kbit s SQSIF SQCIF QSIF QCIF with a minimum bandwidth of 64 kbit s Presentation resolution Input 1920 x 1200 60fps 1080p 60fps 1680 x 1050 60fps 1600 x 1200 60fps 1600 x 900 60fps 1400 x 1050 60fps 1440 x 900 60fps 1366 x 768 60fps 1360 x 768 60fps 1280 x 1024 60 75 85fps 1280 x 960 60 75 85fps 1280 x 800 60 75 8...

Страница 163: ...lable in China USB port USB 2 USB 2 0 COM port COM 2 COM Periphe rals VPC600 and VPC620 HD cameras Endpoint control by using the camera to forward infrared signals The endpoint supports up to 30 and 16 camera presets for the local site and remote site respectively VPM220 and VPM220W microphone arrays The TE40 and TE50 can be connected to only one VPM220 or VPM220W microphone array The TE80 can be ...

Страница 164: ...opyright Huawei Technologies Co Ltd 156 Catego ry Item Specifications temperature Relative humidity 0 to 95 Physica l specific ations Codec dimensions H x W x D 435mm x 354mm x 106 5mm Package dimensions H x W x D 570mm x 600mm x 210mm Weight 11 5kg net weight and 12 5 kg gross weight Infrared remote control port Infrared signal reception NEC ...

Страница 165: ...egistered with the SIP server GK registration failure The endpoint fails to register with the gatekeeper after the gatekeeper is enabled Network disconnection The endpoint is disconnected from an IP network The network cable may be disconnected DNS resolution failure After the DNS server is enabled and domain names are adopted as SIP server or GK server addresses the DNS server fails to resolve th...

Страница 166: ...conference is an encrypted conference with media streams encrypted Chair The local site is the chair site Remote site A remote site is currently being viewed Local site The local site is currently being viewed Presentation sharing A presentation is currently being shared Local site broadcast The local site is being broadcast in the current conference Do Not Disturb The Do Not Disturb function is e...

Страница 167: ...orded Connected to a VPM220W The endpoint is connected to a VPM220W The first icon indicates that the VPM220W has insufficient battery while the other icon indicates a sufficient battery Remote site muted The remote site is muted and the local site cannot hear the remote site Local site s speaker muted by the chair site The chair site mutes the local site s speaker so the local site cannot hear ot...

Страница 168: ...opyright Huawei Technologies Co Ltd 160 D Menus This section describes the structure of the menus which helps users to quickly identify each function item The Advanced tab on the menu screen is the interface to all the function configuration items of the endpoint Figure D 1 shows the menu structure Figure D 1 Menu structure ...

Страница 169: ...HUAWEI TE80 Videoconferencing Endpoint Administrator Guide D Menus Issue 02 2014 03 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 161 Only the TE80 supports 4E1 functions ...

Страница 170: ...ntal scan lines while the letter p stands for progressive scan meaning the image is not interlaced 1080p can be referred to as full HD or full high definition although 1080i is also Full HD 1920x1080 pixels The term usually assumes a wide screen aspect ratio of 16 9 implying a horizontal resolution of 1920 pixels This creates a frame resolution of 1920 1080 or 2 073 600 pixels in total The frame r...

Страница 171: ...scading Multiple MCUs are connected in series at different layers to allow the number of participants to expand beyond what a single MCU can support In cascading mode an MCU in an upper layer can control an MCU in a lower layer camera preset Users can control a camera by zooming panning and tilting the camera or changing the focus Then users can store this camera position and assign a number to th...

Страница 172: ...ond with the tolerance on that rate 50 parts per million ppm Non uniform quantization logarithmic with 8 bits is used to represent each sample resulting in a 64 kbit s bit rate There are two slightly different versions μ law which is used primarily in North America and A law which is in use in most other countries outside North America G 722 G 722 is an ITU T standard 7 kHz wideband speech codec o...

Страница 173: ...identical technical content H 264 is used in such applications as Blu ray Disc videos from YouTube and the iTunes Store DVB broadcast direct broadcast satellite television service cable television services and real time videoconferencing H 323 H 323 is a recommendation from the ITU Telecommunication Standardization Sector ITU T that defines the protocols to provide audio visual communication sessi...

Страница 174: ...air Pass the chair control to another site request chair Request chair rights and become the chair site request floor Request to speak During a conference users can request the floor from the chair site revoke chair When chair control rights are revoked no chair site exists in the conference If the site that revokes the chair rights wants to become the chair site the site needs to request chair ri...

Страница 175: ...of computer display standards Originally it was an extension to the VGA standard first released by IBM in 1987 Unlike VGA a purely IBM defined standard Super VGA was defined by the Video Electronics Standards Association VESA an open consortium set up to promote interoperability and define standards When used as a resolution specification in contrast to VGA or XGA for example the term SVGA normall...

Страница 176: ...vanced Audio Coding Low Delay ADSL Asymmetric Digital Subscriber Line B BFCP Binary Floor Control Protocol BNC Bayonet Neill Concelman connector BRI Basic Rate Interface C CAS Channel Associated Signaling CCS Common Channel Signaling CRC Cyclic Redundancy Check CVBS Composite Video Base Signal D DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DP DisplayPort DSCP Differentiated Serv...

Страница 177: ...finition HDMI High Definition Multimedia Interface I ISDN Integrated Services Digital Network IMS IP multimedia subsystem M MCU Multipoint Control Unit N NAT Network Address Translation NTP Network Time Protocol NTSC National Television Standards Committee P PAL Phase Alternating Line PPPoE Point to Point Protocol over Ethernet PSF Progressive Segmented Frame PSTN Public Switched Telephone Network...

Страница 178: ... Confidential Copyright Huawei Technologies Co Ltd 170 S SD standard definition SDI Serial Digital Interface SIP Session Initiation Protocol SMB SubMiniature version B connector SSH Secure Shell SVC Scalable Video Coding SXGA Super Extended Graphics Array V VGA Video Graphics Array W Wi Fi Wireless Fidelity WOL Wake on LAN Y YPbPr ...

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