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SUN2000-(33KTL, 36KTL, 40KTL)-US
User Manual
B Contact Information
Issue 07 (2019-06-20)
Copyright © Huawei Technologies Co., Ltd.
116
B
Contact Information
If you need to consult any technical problem, dial the Huawei technical assistance center
(TAC). Please provide the following information to receive better service.
Customer Name
Contact Info
Project Name and Location
Project Scale
Project Grid-connection Time
Fault Occurrence Time
Quantity of Faulty Inverters
Inverter Model
SN
Inverter Firmware Version
Warranty Info
Problem Description
SmartLogger Model
SmartLogger Firmware Version
SmartLogger Networking Scenarios (Such as Optical Fiber + RS485/MBUS (PLC)
Networking)
RMA Shipping Address
Email: [email protected]