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14.1 Troubleshooting

This section describes the most common faults, possible causes, and troubleshooting
procedures.

14.1.1 An IPC Fails to Upgrade

Symptom

An IPC fails to upgrade.

Possible Cause

The network is not properly connected or configured.

The upgrade file is incorrect.

A power outage occurs during the upgrade.

Solution

Ensure that the network is properly connected and configured, and ensure that the
upgrade file is correct.

Restore the power and perform the upgrade gain.

14.1.2 Cannot Find Related Files In The Storage Paths After
Snapshots Are Taken and Video Is Recorded On Web Pages

Symptom

After snapshots are taken and video is recorded on web pages, you cannot find related files in
the storage paths.

Possible Cause

Run as administrator

to log in to Internet Explorer. The storage path is set to a random path

under

C:\Users\User name\

NOTE

In the preceding path,

User name

indicates the account of the current user on the operating system.

Solution

Right-click the Internet Explorer icon and choose

Run as administrator

from the

shortcut menu.

The files have been saved to the

Virtualized

directory under the Internet Explorer cache

directory. For example, in the path

C:\Users\User name\AppData\Local\Microsoft

\Windows\Temporary Internet Files\Virtualized\C\Users\User name
\IPC_MediaPlayer, C:\Users\User name\AppData\Local\Microsoft\Windows

IPC6221-VRZ-SP
Configuration Guide

14 Appendix

Issue 02 (2016-04-06)

Huawei Proprietary and Confidential

105

Содержание IPC6221-VRZ-SP

Страница 1: ...IPC6221 VRZ SP Configuration Guide Issue 02 Date 2016 04 06 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ... be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ens...

Страница 3: ...ng a Stream Package 21 3 6 Selecting an ISP Package 23 3 7 Configuring an ISP Package Plan 25 3 8 Replacing the Certificate 26 4 Live Video Viewing 28 5 PTZ Control 30 6 Setting Video Parameters 32 6 1 Setting Video and Audio Stream Parameters 33 6 1 1 Setting Video Stream Parameters 33 6 1 2 Setting Audio Stream Parameters 37 6 2 Configuring a Stream Package 38 6 3 Setting ISP Parameters 40 6 4 C...

Страница 4: ...ction Function 73 10 Setting Alarm Parameters 75 10 1 Setting Alarm Input and Output Parameters 76 10 2 Setting Temperature Alarm Parameters 77 10 3 Setting Alarm Deployment Policy Parameters 77 10 4 Setting Alarm Linkage Policy Parameters 79 11 Managing Video 81 12 Querying Logs 83 13 Managing the System 85 13 1 Managing Users 87 13 1 1 Adding a User 87 13 1 2 Changing the User Password 88 13 1 3...

Страница 5: ... In The Window Opera 111 14 1 16 Some Characters Will Be Displayed As Question Masks When Logging In To The Web Client Of The Korean Version In The Window Operating System Of The Chinese Version 111 14 1 17 Cannot Enter Time In The Input Box For Setting Time On Web Pages 112 14 1 18 The Page Cannot Switch Automatically When The Default Setting Is Restored If The IPC Uses The HTTP Protocol 112 14 1...

Страница 6: ...able To View Live Video 118 14 2 Downloading and Installing a Root Certificate 118 IPC6221 VRZ SP Configuration Guide Contents Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd v ...

Страница 7: ...an log in to the IPC web client using a web browser Internet Explorer 8 is used here as an example 1 2 Logging Out of the Web Client You can log out of the IPC web client using a web browser IPC6221 VRZ SP Configuration Guide 1 Login and Logout Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 1 ...

Страница 8: ...talled is on the same network segment as the IPC l To ensure proper video effect set the screen resolution to a value ranging from 1024 x 768 to 1920 x 1200 l Use the administrator account to log in to the operating system to avoid control installation failure If the control fails to be installed you cannot view live video l You have set your Internet Explorer browser at your first login For detai...

Страница 9: ...used to access the IPC 1 Choose Tools Internet Options The Internet Options dialog box is displayed 2 Click the Advanced tab 3 Select Use TLS 1 0 or Use TLS 1 1 4 Click OK Set Use Pop up Blocker to Disable 1 Choose Tools Internet Options The Internet Options dialog box is displayed 2 Click the Security tab 3 Click Internet 4 Click Custom level The Security Settings Internet Zone dialog box is disp...

Страница 10: ... the video surveillance platform Step 2 Enter the user name and password NOTE l The default user name is admin and the default password is HuaWei123 l You can change the Graphical User Interface GUI language on the login page l By default if you entered incorrect passwords for five consecutive times your account will be locked for five minutes To change the maximum number of consecutive incorrect ...

Страница 11: ...more than 10 minutes the system automatically logs you out l To view the IPC Online Help click in the upper right corner of the main page End 1 2 Logging Out of the Web Client You can log out of the IPC web client using a web browser Procedure Step 1 Click Logout in the upper right corner of the main page A confirm dialog box is displayed Step 2 Click OK The login page is displayed End IPC6221 VRZ...

Страница 12: ...in page Figure 2 1 Main page Table 2 1 Main page description No Name Description 1 Menu bar Includes Preview Settings Logs Device model SW V Software Vision Current user Change password Logout and IPC Online Help menus 2 Control panel Enables you to control the IPC including controlling PTZ rotation directions and speeds invoking a preset position and enabling or disabling a tour track IPC6221 VRZ...

Страница 13: ...current bit rate This bit rate is the bit rate of the encoded data stream but not the transmission bit rate The transmission bit rate is 5 higher than the current bit rate Table 2 2 Operation description Task Description Control PTZ rotation directions and speeds and adjust the aperture and focal length Invoke a preset position Start or stop a tour track IPC6221 VRZ SP Configuration Guide 2 IPC We...

Страница 14: ... hue saturation contrast and sharpness NOTE To restore default ISP values click IPC6221 VRZ SP Configuration Guide 2 IPC Web Page Introduction Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 ...

Страница 15: ...t the time zone and calibrate the camera time You can directly set the camera time or set Network Time Protocol NTP parameters to time synchronize the camera with the NTP server in the network 3 5 Selecting a Stream Package A stream package is a collection of predefined configurations of video and audio stream parameters By configuring and invoking a stream package you can quickly utilize predefin...

Страница 16: ...ription Parameter Description Ways to obtain IP Method of obtaining the IP address NOTE l If a Dynamic Host Configuration Protocol DHCP server is configured for the current network and the IPC automatically obtains its IP address from the DHCP server the system will automatically set the IP address subnet mask gateway IP address and Domain Name Server DNS l After the IPC automatically obtains its ...

Страница 17: ...ding on protocols IPCs can connect to the video surveillance platform successfully only when parameter setting is completed both on the video surveillance platform and IPCs l This section describes how to set parameters on IPCs For details about how to set parameters on the video surveillance platform see the corresponding documentation of the platform 3 2 1 Setting Parameters for an SDK based Con...

Страница 18: ...rentially connects to the platform of the first IP address When the connection fails or interrupts the IPC connects to the platform of the second IP address When the connection to the first platform recovers the IPC will connect to the first platform only after disconnecting from the second platform Platform IP IP address of the video surveillance platform server Port number Port number of the vid...

Страница 19: ...form you need to set the GB T 28181 parameters Context To connect the IPC to the video surveillance platform using the GB T 28181 protocol set the connection parameters on the video surveillance platform and then on the IPC to avoid connection failure Procedure Step 1 Choose Settings System Configuration Platform Connection Parameters The page for setting platform connection parameters is displaye...

Страница 20: ...ue IPC ID NOTICE The value of this parameter must be the same as the device ID the code of the IVS platform the parameter name is Code configured on the video surveillance platform If they are different the IPC will fail to connect to the video surveillance platform Server code GB T 28181 server code User defined the value consists of 20 digits IPC6221 VRZ SP Configuration Guide 3 Setting Basic Pa...

Страница 21: ...o 20 characters and contain at least two types of the following digits letters and special characters Step 4 Click Save End 3 2 3 Setting Parameters for an ONVIF based Connection When the ONVIF protocol is used when connecting IPCs to the platform you need to set the ONVIF parameters Context If the ONVIF protocol is used when you set connection parameters on the platform the corresponding port num...

Страница 22: ...and the default password is HuaWei123 To improve security the password must consist of 8 to 20 characters and contain at least two types of the following uppercase lowercase digits and special characters 2 Click Save To Configure the ONVIF Media Stream NOTE l Select a proper stream type based on the decoder requirements For example when eSpace DEC6001 E is used to decode video streams you must sel...

Страница 23: ...col will increase the risk of unauthorized access and information disclosure l It is recommended that you use more secure access protocols such as ONVIF or HWSDK l If the GENETEC protocol is used for access it is recommended that the IP filtering function be used to conduct whitelist authentication on the IP address of the access party reducing the risk of being attacked l If the GENETEC protocol ...

Страница 24: ...ntain at least two types of the following uppercase lowercase digits and special characters 2 Click Save To Enable the Keep Alive Function of GENETEC Media Streams Select Enable in the Media stream keep alive switch area With the keep alive function enabled for GENETEC media streams the IPC stops sending media streams if it does not receive keep alive packets sent by the video surveillance platfor...

Страница 25: ... maximum of 44 characters for an OSD text including Chinese characters accounting for two characters English letters French letters and other characters visible on a USA keyboard l A maximum of six OSD text items are supported l You can view the text display effect in the preview area and adjust the text position on the screen l OSD text 4 and image overlay are mutually exclusive l OSD text 5 6 an...

Страница 26: ...OSD anti color function Indicates the transparency of the OSD background NOTE You can preview the font color background color and background transparency effects in the Example area Step 3 Click Save End 3 4 Setting Time Parameters You can set the time zone and calibrate the camera time You can directly set the camera time or set Network Time Protocol NTP parameters to time synchronize the camera ...

Страница 27: ...isplayed 3 Set the date and time and click OK The system returns to the time setting page NOTE To time synchronize the camera with the PC click Today NTP 1 Select NTP 2 Set the NTP server IP address or domain name as prompted and set the interval for time synchronizing the camera with the NTP server Step 4 Click Save End 3 5 Selecting a Stream Package A stream package is a collection of predefined...

Страница 28: ...provides video images of the best quality but consumes more network resources This package applies to the dedicated video surveillance network with sufficient bandwidth at least 12 Mbit s bandwidth for each IPC Balanced The balanced package reduces the number of data streams for transmission and ensures image quality This package conserves the bandwidth and applies to most surveillance scenarios a...

Страница 29: ...ring the image resolution and frame rate This package applies to mobile surveillance scenarios because mobile devices have small screens low bandwidth and weak decoding capabilities Step 3 Click Save End 3 6 Selecting an ISP Package By configuring and invoking an ISP package you can quickly utilize configurations of the ISP package Procedure Step 1 Choose Settings Basic Configuration ISP Package T...

Страница 30: ...tion Outdoor scene Applies to outdoor scenes where light changes for example squares and surrounding shopping malls Indoor scene Applies to indoor scenes where stable illumination is available for example offices and counters Low_light scene Applies to environments where illumination is low for long for example underground parking lots and power distribution rooms IPC6221 VRZ SP Configuration Guid...

Страница 31: ...ly plan for scheduled tasks of ISP packages Procedure Step 1 Choose Settings Basic Configuration ISP Package Plan The ISP Package Plan page is displayed as shown in Figure 3 10 Figure 3 10 ISP Package Plan page Step 2 Click Edit The Edit dialog box is displayed as shown in Figure 3 11 IPC6221 VRZ SP Configuration Guide 3 Setting Basic Parameters Issue 02 2016 04 06 Huawei Proprietary and Confident...

Страница 32: ...re security NOTE Method for obtaining the private certificate Purchase it from an authoritative third party certification organization or establish a CA server Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration Management page is displayed as shown in Figure 3 12 Figure 3 12 Configuration Management tab page Step 2 Set parameters in the Certificate man...

Страница 33: ...ter the private key in the displayed dialog box 3 Click Upload to upload the certificate NOTE l If you click Restore Certificate the system displays a dialog box asking you whether to restore the certificate to factory defaults l Only certificate files in pem format can be imported Key file pem The key file contains the certificate key End IPC6221 VRZ SP Configuration Guide 3 Setting Basic Paramet...

Страница 34: ...6 9 and 4 3 Capture live video images The snapshots are stored in the directory in the path configured in Path for saving live snapshots of local parameters The directory is named by the camera IP address The snapshot is named in the format of YYYY MM DD_HH MM SS MSMS for example 2014 03 28_09 59 36 98 For details about how to configure Path for saving live snapshots see 13 5 Setting Local Paramet...

Страница 35: ... local recording l The recording times out l Users manually stop live video viewing l Users close the current browser Start secure data SD card recording This function is available only on an IPC with a built in SD card Audio stream on or off To close this function click The function is available only when you set Video stream type to Hybrid stream For details see 13 5 Setting Local Parameters Dra...

Страница 36: ...te the PTZ in eight directions Click the camera will rotate to the home position Click to adjust the aperture Click to adjust the image definition Click to adjust the camera shooting range If you select the Continuous mode you can hold down the directional key to rotate the PTZ continuously or release the directional key to stop PTZ rotation At present the IPC supports only the Continuous mode Cli...

Страница 37: ...sted speed in the following way a larger value indicates a higher speed Drag the slider Click to take One push Reset the lens If the image still blurs due to out of synchronization of the lens after automatic or manual focus click this button to enable the lens to perform calibration and focus again to make the image clear IPC6221 VRZ SP Configuration Guide 5 PTZ Control Issue 02 2016 04 06 Huawei...

Страница 38: ...eillance scenarios 6 4 Configuring an ISP Package By configuring an ISP package you can predefine several common ISP parameters for quick invoking in the future 6 5 Setting ROI Parameters By setting a region of interest ROI you can set the ROI quality to differentiate the ROI from other image regions The ROI effect is prominent at a low bit rate 6 6 Setting Privacy Mask Parameters You can set a pr...

Страница 39: ...els 960p The resolution of 960p is 1280 x 960 about 1 200 000 pixels 720p The resolution of 720p is 1280 x 720 about 900 000 pixels D1_PAL The resolution of D1_PAL is 720 x 576 about 400 000 pixels D1_NTSC The resolution of D1_NTSC is 720 x 480 about 350 000 pixels CIF_PAL The resolution of CIF_PAL is 352 x 288 about 100 000 pixels CIF_NTSC The resolution of CIF_NTSC is 352 x 240 about 84 000 pixe...

Страница 40: ...dwidth networks NOTE l The IPC currently supports dual stream output only l SD card recording supports only Primary stream Mirroring mode When the mirroring mode is enabled you can reverse video images The options are as follows l Close The mirroring mode is disabled l Horizontal reversion Video images can be reversed left to right l Vertical reversion Video images can be reversed upside down l Al...

Страница 41: ... small bandwidth to ensure the video quality l MJPEG The MJPEG protocol decodes and displays each frame independently without referring to the previous and next frames This protocol has a small compression ratio and requires large bandwidth to ensure the video quality This protocol is suitable for video editing NOTE l Before connecting cameras to a surveillance platform ensure that the surveillanc...

Страница 42: ... as follows l Frame rate priority The frame rate stability is preferentially ensured However if the scenario is complex or if the object moves quickly in an image the actual bit rate can be greater than the preset value l Image quality priority The image quality is preferentially ensured However if the scenario is complex or if the object moves quickly in an image frame loss may occur or live vide...

Страница 43: ...creasing the JPEG quality improves the video quality but consumes more bandwidth Step 3 Click Save End 6 1 2 Setting Audio Stream Parameters You can set audio parameters based on the site requirements such as audio format input port type and audio rate Procedure Step 1 Choose Settings Channel Configuration Video Audio Stream Parameters The Video Audio Stream Parameters page is displayed as shown i...

Страница 44: ...o rate improves the audio quality but consumes more bandwidth Step 3 Click Save End 6 2 Configuring a Stream Package By configuring a stream package you can predefine several common video and audio stream parameters for quick invoking in the future Context A stream package is a template containing predefined configurations of video and audio streams For details about how to invoke a stream package...

Страница 45: ...package Step 3 Set stream package parameters The stream package parameters include a stream package name and description as well as video and audio stream parameters Video stream parameter description describes video IPC6221 VRZ SP Configuration Guide 6 Setting Video Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 39 ...

Страница 46: ...m packages Select a customized stream package and click Delete End 6 3 Setting ISP Parameters By setting Image Signal Processing ISP parameters you can adjust video images to adapt to different surveillance scenarios NOTICE ISP parameters are associated with each other Set the ISP parameters strictly based on the site requirements to prevent poor image quality or overexposure Step 1 Choose Setting...

Страница 47: ...o adapt to low illumination conditions The options are as follows l Auto default The IPC automatically switches between day and night modes based on illumination conditions l Color The IPC captures color images l B W The IPC captures black and white images IPC6221 VRZ SP Configuration Guide 6 Setting Video Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technolo...

Страница 48: ...by a photographic exposure meter in consideration of factors that may cause the indicated exposure to result in a less than optimal image Focus mode You can select an focus mode based on the site requirements The options are as follows l Auto The IPC automatically detects the surveillance scenario If out of focus due to a scenario change the IPC automatically re focuses to obtain clear images l Ma...

Страница 49: ... box to adjust the coefficient The value is an integer ranging from 0 to 255 A larger value indicates a greater increase of the image brightness Backlight compensation This parameter is available only when you set Dynamic range compressor to Disable This parameter is available only when you set Backlight WDR light suppression to Backlight compensation Metering mode Various metering modes are provi...

Страница 50: ...amp 1 This mode applies to environments where the color temperature ranges from 2500 K to 3500 K and fluorescent lamps are used l Fluorescent lamp 2 This mode applies to environments where the color temperature ranges from 3500 K to 4500 K and fluorescent lamps are used l Incandescent This mode applies to environments where the color temperature ranges from 2700 K to 2900 K and incandescent lamps ...

Страница 51: ...re the infrared light for an IPC so the IPC can use it to increase the infrared illumination and enhance image quality in extremely low illumination conditions l The infrared light is automatically disabled in color mode l The infrared light includes three types dipped light second light and high light Dipped light This parameter is available only when you set Infrared light control mode to Manual...

Страница 52: ...ations of ISP streams For details about how to invoke an ISP package see 3 6 Selecting an ISP Package Procedure Step 1 Choose Settings Channel Configuration ISP Package Configuration The ISP Package Configuration page is displayed as shown in Figure 6 6 Figure 6 6 ISP Package Configuration page Step 2 Click Add The page for configuring an ISP package is displayed as shown in Figure 6 7 IPC6221 VRZ...

Страница 53: ...ustomize an ISP package based on the copied parameters l You can delete customized ISP packages Select a customized ISP package and click Delete End 6 5 Setting ROI Parameters By setting a region of interest ROI you can set the ROI quality to differentiate the ROI from other image regions The ROI effect is prominent at a low bit rate Prerequisites The ROI function is available only when you set Co...

Страница 54: ...ncrease of the ROI quality value the image quality inside the ROI area increases while the quality outside the ROI area decreases The larger the ROI quality value is the clearer images captured within the ROI area become l After you set ROI Quality the definition of the image including the OSD text in some parts outside the ROI area decreases Step 7 Click Save NOTE l To delete an ROI select the RO...

Страница 55: ...ete save data for the settings to take effect l The privacy mask areas on live video images are displayed in color or mosaics effect The maximum number of color areas is four you can select an existing color the default is black or enter an RGB value in hexadecimal format to customize the color The maximum number of mosaics areas is two and you cannot set the color for mosaics area Step 4 Select A...

Страница 56: ... Figure 6 10 Figure 6 10 Motion detection Parameters tab page Step 2 To enable motion detection select Enable Step 3 Click Add A motion detection area is displayed on the live video image NOTE l You can add only one motion detection area at a time If you need to add more motion detection areas click Add again l A maximum of four motion detection areas can be added Step 4 Use the mouse to adjust th...

Страница 57: ...eated alarms Sensitivity Indicates the sensitivity of motion detection NOTE l The MTU value is an integer ranging from 1 to 5 The default value of is 3 l A larger value indicates higher sensitivity To detect slight motion it is recommended that you set the sensitivity to a larger value Step 6 Click Save NOTE l To delete a motion detection area select the motion detection area on the live video ima...

Страница 58: ...and reliability of data stream transmission 7 4 Setting Bandwidth Adaptive Parameters With the bandwidth adaptive function enabled the IPC will use an appropriate bit rate that best suits the current network conditions to transfer video images This approach ensures the image quality 7 5 Setting 802 1X Parameters 802 1X is a network connection protocol used to authenticate devices connected to the ...

Страница 59: ...ll MTU increases the system load When high consumption features such as SEC are enabled the CPU usage becomes high In this case do not set a small MTU Step 3 Click Save End 7 1 2 Setting QoS Parameters QoS is a network security mechanism for resolving network issues such as delay and congestion When the network is overloaded or congested QoS ensures that the packets of important services are not d...

Страница 60: ... limit parameter specifies the maximum number of packets that an IPC can receive per second defending IPC from network flood attacks Procedure Step 1 Choose Settings Network Configuration Network Parameters The page for Network Parameters is displayed Step 2 In the Against attacks parameters area set Received rate limit as shown in Figure 7 3 Figure 7 3 Against attacks parameters NOTE The value is...

Страница 61: ... 7 4 Figure 7 4 IP Filter page Step 2 To enable the IP filter function select Enable Step 3 Select an IP filter rule as required from the drop down list box The IP filter rule has two options Deny and Allow that is denying or allowing the access of IP data packets coming from a specified IP network segment port or using a specified protocol to the IPC Step 4 Click Add Step 5 Set IP address Subnet ...

Страница 62: ...andwidth occupation and ensure the stability and reliability of data stream transmission Prerequisites Before configuring stream smoothing parameters make sure that you have set the Coding protocol parameter to H 264 on the Video Stream Parameters page NOTE Do not enable the self adaptive bandwidth function when the bit rate stream smoothing function is enabled Otherwise the bandwidth may be inacc...

Страница 63: ...when l Stream type is set to Primary stream l Coding protocol is set to H 264 l Bit rate type is set to Constant bit rate l The dynamic bit rate function is disabled NOTE Do not enable the bit rate stream smoothing function when the self adaptive bandwidth function is enabled Otherwise the bandwidth may be inaccurately calculated Procedure Step 1 Choose Settings Network Configuration Bandwidth Ada...

Страница 64: ...n protocol over LAN NOTE l Obtain specific parameter values from the network administrator l To improve security the password must consist of 8 to 20 characters and contain at least two types of the following digits letters and special characters Step 4 Click Save End 7 6 Setting SNMP Parameters By setting Simple Network Management Protocol SNMP parameters you can view and modify IPC configuration...

Страница 65: ...Configuration SNMP Parameters The SNMP Parameters page is displayed as shown in Figure 7 9 Figure 7 9 SNMP Parameters page Step 2 Click Add in the SNMP v1 v2c Parameters area The page for setting interaction parameters is displayed as shown in Figure 7 10 Figure 7 10 Setting SNMP v1 v2c parameters Step 3 Set Community name Confirm name and Community property When Community property is set to Reado...

Страница 66: ...se Settings Network Configuration SNMP Parameters The SNMP Parameters page is displayed as shown in Figure 7 11 Figure 7 11 SNMP Parameters page Step 2 Click Add in the SNMP trap area The page for setting SNMP event trap parameters is displayed as shown in Figure 7 12 Figure 7 12 Setting SNMP event trap parameters Step 3 Set parameters For detailed parameter description see Table 7 1 IPC6221 VRZ S...

Страница 67: ...o v3 and Security level to Authentication or Authentication and privacy Protocol used for IPC authentication Authentication password This parameter is available only when you set Version to v3 and Security level to Authentication or Authentication and privacy Password used for IPC authentication NOTE It is recommended that the password meet the following conditions l The password consists of 8 to ...

Страница 68: ...ue of Privacy must be different from Authentication protocol Step 4 Click OK The SNMP Parameters page is displayed Step 5 Click Save End 7 6 3 Configuring SNMP v3 User Information When SNMP v3 is used the NMS visits the IPC using a user account in secure access mode Different user accounts have different access rights Context When SNMP v3 is used you can configure a maximum of three SNMP v3 users ...

Страница 69: ...C configurations l Authentication and privacy Users can view and modify IPC configurations Authentication protocol This parameter is available only when you set Security to Authentication or Authentication and privacy Protocol for user authentication Authentication password This parameter is available only when you set Security to Authentication or Authentication and privacy Password for user auth...

Страница 70: ...t the following requirements l The key consists of 8 to 20 characters l The key contains at least two types of the following lowercase letters a to z uppercase letters A to Z digits 0 to 9 and special characters including the space character and the following _ l The key must be different from the user name or the reverse text of the user name l To improve security the value of Privacy must be dif...

Страница 71: ...osition You can add modify and delete preset positions A maximum of 256 preset positions can be added for an IPC 8 3 Setting Tour Track Parameters You can set a tour track that consists of multiple preset positions After you enable the tour track the IPC shoots video along the tour track You can set a maximum of eight tour tracks A maximum of thirty two preset positions can be added to a single to...

Страница 72: ...ed Procedure Step 1 Choose Settings PTZ Configuration PTZ Serial Port Parameters The PTZ Serial Port Parameters page is displayed as shown in Figure 8 1 Figure 8 1 PTZ Serial Port Parameters page Step 2 Set serial port parameters For detailed parameter description see Table 8 1 Table 8 1 Parameter description Parameter Description No ID of the serial port Baud rate Communication rate which must be...

Страница 73: ... connected to an external PTZ and the PTZ has been configured Procedure Step 1 Choose Settings PTZ Configuration PTZ Serial Port Parameters The PTZ Serial Port Parameters page is displayed as shown in Figure 8 2 Figure 8 2 PTZ Serial Port Parameters page Step 2 Set transparent channel parameters NOTE The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot be ...

Страница 74: ...ers For detailed parameter description see Table 8 2 Before setting PTZ parameters on the IPC web client verify that the external PTZ is connected and configured NOTE l The PTZ parameters configured on the IPC must be the same as those configured on the external PTZ Otherwise the PTZ functionality may not work properly l The Enable in the transparent channel and Enable serial port in the PTZ param...

Страница 75: ...ect the rain wiper to Boolean value output 1 and enable this function l You cannot enable this function if Boolean value output 1 connects to an alarm device l If this function is disabled the rain wiper button is unavailable Step 3 Click Save End 8 2 Setting Preset Position Parameters After a preset position is configured you can quickly rotate the IPC to the required position You can add modify ...

Страница 76: ... Preset is displayed Step 4 Select a preset number and enter a name for the preset position A preset name contains a maximum of 31 characters including Chinese characters letters digits and other characters visible on the keyboard NOTE A Chinese word occupies three characters in this Web page If you attempt to set the preset name to Chinese words the preset name can contain a maximum of 10 Chinese...

Страница 77: ...dure Step 1 Choose Settings PTZ Configuration Tour Track Parameters The Tour Track Parameters page is displayed as shown in Figure 8 5 Figure 8 5 Page for setting tour track parameters Step 2 Click Add The Create tour track page is displayed as shown in Figure 8 6 Figure 8 6 Adding a tour track Step 3 Set the tour track 1 Set Track name IPC6221 VRZ SP Configuration Guide 8 Setting PTZ Control Para...

Страница 78: ...m a previous preset to the specified preset In this case reset Dwell duration s 4 Click OK The Create tour track page is displayed 5 Add more preset positions by following the preceding steps Step 4 Click Save The tour track is successfully added NOTE l To enable a tour track select the tour track and click Running l To disable a tour track that is running select the tour track and click Stop l Yo...

Страница 79: ...tings Intelligent Analysis Video Block Detection The Video Block Detection page is displayed as shown in Figure 9 1 Figure 9 1 Video Block Detection tab page Step 2 Select Enable Step 3 Set parameters For detailed parameter description see Table 9 1 IPC6221 VRZ SP Configuration Guide 9 Configuring the Video Block Detection Function Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright ...

Страница 80: ...is case lens block alarms can be triggered more easily NOTE l Sensitivity 1 An alarm is generated when the block area ratio is about 95 l Sensitivity 2 An alarm is generated when the block area ratio is about 90 l Sensitivity 3 An alarm is generated when the block area ratio is about 85 l Sensitivity 4 An alarm is generated when the block area ratio is about 80 l Sensitivity 5 An alarm is generate...

Страница 81: ... range 40 C to 60 C a temperature alarm is generated 10 3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC that is specify a time segment for receiving specified alarms If the IPC is not configured with any alarm deployment policy no alarm is generated 10 4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs the syste...

Страница 82: ...er to enable the alarm input function Name User defined device name Type Select either Normal open or Normal close based on the device status Alarm check interval Time interval at which the system checks for new alarms Alarm output Device ID ID of the alarm output device Manual control of the output device status NOTE This function cannot be used with the alarm linkage function If the function is ...

Страница 83: ...k the Temperature Alarm tab again Step 4 Click Save End 10 3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC that is specify a time segment for receiving specified alarms If the IPC is not configured with any alarm deployment policy no alarm is generated Context An alarm deployment policy includes device alarm deployment and alarm deployment plan l...

Страница 84: ...larm deployment Indicates whether to generate an alarm when a specified incident occurs The incidents include motion detection lens block tripwire detection intrusion detection loitering detection abandoned object detection and removed object detection l Enabled When a specified incident specified in Incident type occurs during the alarm deployment time an alarm is generated l Disabled When a spec...

Страница 85: ... Alarm Deployment Policy page is displayed Step 7 Click Save NOTE You can modify or delete existing alarm deployment plans To modify or delete an alarm deployment plan select the incident type to which the alarm deployment plan belongs and click Modify or Delete in Deployment time End 10 4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs the system can trigger pr...

Страница 86: ...es what alarm incident will be linked with an action l The alarm output indicates the alarm output device Step 3 Click Save End IPC6221 VRZ SP Configuration Guide 10 Setting Alarm Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 80 ...

Страница 87: ...me 2 Click Query The results are displayed on the right Step 3 Download video 1 Select the video to download 2 Click Download videos NOTE You can click Cancel download to stop download video If you leave this page downloading will be terminated A maximum of one video downloading channel is supported Use the download function of the browser Step 4 Delete video IPC6221 VRZ SP Configuration Guide 11 ...

Страница 88: ...cannot be restored 1 Select the video to delete 2 Click Delete videos A confirm dialog box is displayed 3 Click OK End IPC6221 VRZ SP Configuration Guide 11 Managing Video Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 82 ...

Страница 89: ... page is displayed as shown in Figure 12 1 Figure 12 1 Log Step 2 Query logs 1 Select the date start time end time and log type on the left NOTE After Language is set only newly generated log information is displayed in the configured language 2 Click Query The results are displayed on the right NOTE To query the archived logs use the One Click Collectionto download more logs Step 3 Download logs ...

Страница 90: ...ou must change the file name in tar gz format l For more information about logs see the Log Reference l Use the download function of the browser End IPC6221 VRZ SP Configuration Guide 12 Querying Logs Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 84 ...

Страница 91: ...eters You can set local parameters such as the protocol type data stream type video stream type and path where snapshots are saved These settings take effect only on the local PC 13 6 Viewing System Information You can query system information as required 13 7 Viewing Process Information You can view process information about an IPC 13 8 Viewing Media Stream Parameters You can view media stream pa...

Страница 92: ... system information configuration file and SSH logs with one click IPC6221 VRZ SP Configuration Guide 13 Managing the System Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 86 ...

Страница 93: ...t parameters For detailed parameter description see Table 13 1 Table 13 1 Parameter description Parameter Description User Type Select a user type from the drop down list box Users of different levels have different rights The options are as follows l System administrators They have all operation rights They can add senior operators and common operators l Senior operators They have all operation r...

Страница 94: ...r Step 4 Click Save End 13 1 2 Changing the User Password The password of a user can be changed but the user type and user name cannot be modified NOTE l System administrators can modify all users including themselves as well as senior operators and common operators l Senior operators can modify their own or common operators information l Common operators do not have the right to modify users Step...

Страница 95: ...n delete unnecessary users to ensure system security NOTE l System administrators can delete senior operators and common operators System administrators cannot be deleted l Senior operators can delete common operators l Common operators do not have the right to delete users l When a logged user is deleted the deletion does not take effect immediately and the user can still perform operations on th...

Страница 96: ...ct password attempts is reached the account is locked NOTE Only the system administrator can configure account locking Procedure Step 1 Choose Settings System Configuration User Management The User Management page is displayed as shown in Figure 13 7 Figure 13 7 User Management tab page Step 2 Click Advanced The dialog box for Advanced is displayed as shown in Figure 13 8 Figure 13 8 Advanced sett...

Страница 97: ...load and download the configuration file of an IPC Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration Management page is displayed as shown in Figure 13 9 Figure 13 9 Configuration Management page Step 2 Set parameters in the Configuration file area For detailed parameter description see Table 13 2 Table 13 2 Parameter description Parameter Description...

Страница 98: ...oaded the IPC restarts automatically End 13 3 Configuring the Web Login Protocol You can configure the Web server protocol Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration Management page is displayed as shown in Figure 13 10 Figure 13 10 Configuration Management tab page Step 2 In the Web server configuration area configure the protocol for accessin...

Страница 99: ...OTE l Before using an SD card format it l Back up data before formatting an SD card l All data will be lost after an SD card is formatted Exercise caution when performing this operation l Do not remove an SD card when it is being formatted or data written l Format an SD card during off peak hours SD card refresh Obtains the latest SD card status Continuous recording Enables or disables the continu...

Страница 100: ... video surveillance platform l The video buffering function occupies additional network bandwidth If the value exceeds the available bandwidth the network may be blocked which leads to image exceptions Set Rate limit based on the site requirements SD card recording time Sets the SD card recording duration The SD card recording automatically stops when the specified recording duration ends The reco...

Страница 101: ...e Type of live view performance The options are as follows l Fluency Features more player buffer and compatibility with network jitter applicable to most scenarios The Fluency is recommended l Shortest delay Features small image delay and optimal PTZ operation experience applicable to scenarios with good network conditions Path for saving video Path for saving video files Click Browse and select a...

Страница 102: ...eter description Parameter Description Device information Device model Model of the main device Hardware version Hardware version Hardware SN Serial number of the hardware Software version Software version Kernel version Kernel version UBOOT Universal Boot Loader U BOOT version Physical Address MAC address of the device System information Current temperature Temperature of the device CPU CPU usage...

Страница 103: ...latform Active SDK registration End 13 7 Viewing Process Information You can view process information about an IPC Procedure Step 1 Choose Settings System Configuration Process Information The Process Information page is displayed Step 2 View process information Table 13 6 describes process information NOTE Process information is read only Table 13 6 Parameter description Parameter Description NO ...

Страница 104: ...Stream Parameters You can view media stream parameters to understand the current media stream status Procedure Step 1 Choose Settings System Configuration Media Stream Information The Media Stream Information page is displayed Step 2 View media stream parameters Table 13 7 describes the media stream parameters NOTE Media stream parameters are read only Table 13 7 Parameter description Parameter De...

Страница 105: ... IP address for receiving video and audio streams Audio port Port number for receiving audio streams Video port Port number for receiving video streams Multicast IP address Multicast IP address for receiving video and audio streams Audio port Multicast port number for receiving audio streams Video port Multicast port number for receiving video streams Water mark Indicates whether to enable the wat...

Страница 106: ...com enterprise choose Product Category Unified Communications and Collaboration Video Surveillance IP Cameras go to the required product directory select a required IPC version and select the upgrade package to download under Version and Patch Procedure Step 1 Choose Settings System Configuration Device Maintenance The Device Maintenance page is displayed as shown in Figure 13 13 Figure 13 13 Devi...

Страница 107: ...C automatically restarts End 13 11 Restoring the IPC to Factory Settings You can restore an IPC to its factory settings NOTICE l If an IPC is restored to its factory settings only its IP address is retained Perform this operation with caution l If an IPC is fully restored to its factory settings all parameter are restored Perform this operation with caution IPC6221 VRZ SP Configuration Guide 13 Ma...

Страница 108: ...ord Step 4 Click OK The system automatically restores default settings End 13 12 Collecting Information You can collect the system information configuration file and SSH logs with one click Procedure Step 1 Choose Settings System Configuration Device Maintenance The Device Maintenance page is displayed as shown in Figure 13 16 IPC6221 VRZ SP Configuration Guide 13 Managing the System Issue 02 2016...

Страница 109: ...ault name of the log file downloaded through One key collection is IP_sysinfo tar gz for example 192_168_0_120_sysinfo tar gz You must change the file name in tar gz format l For more information about logs see the Log Reference l Use the download function of the browser End IPC6221 VRZ SP Configuration Guide 13 Managing the System Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright ...

Страница 110: ...ures 14 2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website s security certificate download and install the root certificate IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 104 ...

Страница 111: ...iles in the storage paths Possible Cause Log in to the Windows 7 or 8 operating system as a non administrator user and does not use Run as administrator to log in to Internet Explorer The storage path is set to a random path under C Users User name NOTE In the preceding path User name indicates the account of the current user on the operating system Solution l Right click the Internet Explorer ico...

Страница 112: ...ates the account of the current user on the operating system Solution Right click the Internet Explorer icon and choose Run as administrator from the shortcut menu 14 1 4 Cannot Play Video After Logging In To The Preview Page Symptom After you log in to the Previewpage you cannot play video Possible Cause l The player control is not properly installed l The player control is prohibited l The local...

Страница 113: ...is website not recommended to access the login page The Certificate Error is then displayed in the address box Possible Cause Invalid certificate Solution It is recommended that you upload your own certificate For details about how to upload a certificate see 3 8 Replacing the Certificate After the certificate is uploaded restart the browser 14 1 7 Users Are Unable To View Live Video On The Wweb p...

Страница 114: ...rol as prompted Reinstall Internet Explorer depending on Internet Explorer you are using 14 1 8 The HTTPS Web Page Cannot be Displayed On Internet Explorer Symptom The HTTPS web page cannot be displayed on Internet Explorer Possible Cause This problem is caused by the settings of Internet Explorer Solution Open Internet Explorer choose Tools Internet Options Advanced and deselect the Use SSL 2 0 u...

Страница 115: ...n of the display adapter is too early Solution Upgrade the display adapter driver of the PC to the latest version 14 1 11 The IPC Online Help Information Cannot be Viewed On The Web Client Symptom The IPC Online Help information cannot be viewed on the web client Possible Cause An exception occurs on the Internet Explorer cache Solution Clear the Internet Explorer cache and restart Internet Explor...

Страница 116: ...follows 1 Choose Start Control Panel Programs Programs and Features Uninstall a program 2 Right click Google Chrome Frame and choose Uninstall from the shortcut menu 14 1 14 The Searching Function Of The IPC Online Help Is Disabled Symptom The searching function of the IPC Online Help is disabled Possible Cause The IPC Online Help conflicts with the Google Chrome Frame Solution Uninstall the Googl...

Страница 117: ...Chinese Simplified PRC 14 1 16 Some Characters Will Be Displayed As Question Masks When Logging In To The Web Client Of The Korean Version In The Window Operating System Of The Chinese Version Symptom If you log in to the web client of the Korean version in the Window operating system of the Chinese version some characters will be displayed as question masks Possible Cause The current language for...

Страница 118: ...ed by the settings of access data sources across domains Solution Open Internet Explorer choose Tools Internet Options Security Custom level Miscellaneous and set Access data sources across domains to Enable or Prompt NOTE If Access data sources across domains is set to Prompt the security warning dialog box is displayed during page switch Click Yes 14 1 19 The Player Control Fails To Install Afte...

Страница 119: ...rompting for file downloads to Enable 14 1 21 The User Is Prompted To Install The Plug in Even When The Plug in Has Been Installed and The User Cannot View Live Video Symptom On the Chrome browser in the 42 to 44 versions the user is prompted to install the plug in even when the plug in has been installed and the user cannot view live video Possible Cause By default the Chrome browser in the 42 to...

Страница 120: ... Version Symptom The screen is frozen after a user logs in to the web client using a Firefox browser in the 40 0 2 version Cause Analysis This fault occurs only on the Firefox browser in the 40 0 2 version because the Firefox browser 40 0 2 is incompatible with the IPC Solution Upgrade the Firefox browser to the latest version 14 1 25 The Screen Is Frozen and The Web Client Does Not Respond When T...

Страница 121: ...without prompt is set to Disable by default Procedure 1 Choose Internet options Security Custom level as shown in Figure 14 1 Figure 14 1 Internet Options 2 Set Only allow approved domains to use ActiveX without prompt to Disable as shown in Figure 14 2 IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 115 ...

Страница 122: ...3 Set Allow previously unused ActiveX controls to run without prompt to Disable as shown in Figure 14 3 IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 116 ...

Страница 123: ...All Logs Button On The Web Client Symptom After logging in to the IPC web client a user clicks Download all logs on the Logs tab page Logs however fail to be downloaded Procedure Restart the PC and re log in to the IPC web client IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 117 ...

Страница 124: ...n appears Possible Cause No driver mapping the hardware display adapter card is installed or the version of the existing driver is too old Solution Install a display adapter card driver or upgrade the existing display adapter card driver 14 2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website s security certificate download and...

Страница 125: ...icate Import Wizard page Step 4 Click Next The Certificate Import Wizard page is displayed as shown in Figure 14 7 Figure 14 7 Certificate Import Wizard page Step 5 Select Place all certificates in the following store and click Browse The Select Certificate Store dialog box is displayed as shown in Figure 14 8 IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary an...

Страница 126: ... Wizard page Step 7 Click Next and install the root certificate as prompted Step 8 After the root certificate is installed restart Internet Explorer and enter the IP address of the IPC in the address box The login page is then displayed End IPC6221 VRZ SP Configuration Guide 14 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 120 ...

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