Possible Cause
The current desktop theme lowers visual effect of the PC.
Solution
Select a desktop theme other than
Basic and High Contrast Themes
.
14.1.23 After You Click The PTZ Rotation, Zoom, Or Focus
Button, The PTZ Rotation, Zoom, Or Focus Does Not Stop
Symptom
If you click the PTZ rotation, zoom, or focus button and the mouse pointer is still on the
button in the Firefox browser, the PTZ rotation, zoom, or focus does not stop.
Solution
After you click PTZ rotation, zoom, or focus button, move the mouse pointer away from the
button.
14.1.24 The Screen Is Frozen After a User Logs In To The Web
Client Using a Firefox Browser In The 40.0.2 Version
Symptom
The screen is frozen after a user logs in to the web client using a Firefox browser in the 40.0.2
version.
Cause Analysis
This fault occurs only on the Firefox browser in the 40.0.2 version, because the Firefox
browser 40.0.2 is incompatible with the IPC.
Solution
Upgrade the Firefox browser to the latest version.
14.1.25 The Screen Is Frozen and The Web Client Does Not
Respond When The User Logs In To The Web Client Using
Internet Explorer In The 11.0.9600.16428IS Version For The First
Time
Symptom
The screen is frozen and the web client does not respond when the user logs in to the web
client using Internet Explorer in the 11.0.9600.16428IS version for the first time.
IPC6221-VRZ-SP
Configuration Guide
14 Appendix
Issue 02 (2016-04-06)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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