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Huawei IP Phone eSpace 6810
User Manual

7 FAQs

Issue 01 (2011-12-07)

Huawei Proprietary and Confidential

FAQs

Question: What codecs are supported by the eSpace 6810?

Answer:The eSpace 6810 supports a wide range of codecs: G711 a/µ, G729, G723.1,
G726-32k, and iLBC.

Question: How many VoIP accounts are supported on the eSpace 6810?

Answer:The eSpace 6810 IP phone supports 2 different SIP (VoIP) accounts. These accounts
can be on the same server or different servers of different service providers.

Question: How to reject an incoming call?

Answer:Press

Reject

softkey when receiving an incoming call or press

DND

to enable the

DND function when the phone is idle. The call is rejected and forwarded to your voice
mailbox if you configure the voice mailbox.

Содержание eSpace 6810

Страница 1: ...Huawei IP Phone eSpace 6810 v100R001C03 User Manual Issue 01 Date 2011 12 07 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ... customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject ...

Страница 3: ...the eSpace 6810 11 4 1 Configuring the Phone Through the Keypad 11 4 2 Configuring the Phone Through Web Browser 13 4 2 1 Accessing the Web Configuration Menu 13 4 3 Configuration Page 14 4 3 1 Saving the Configuration Changes 17 4 3 2 Rebooting the eSpace 6810 Remotely 17 5 Using the eSpace 6810 18 5 1 Getting to Know the Keyboard 18 5 2 Instructions of Using the Phone 19 5 2 1 Handset Speakerpho...

Страница 4: ...Space 6810 User Manual Contents Issue 01 2011 12 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd iii 5 2 11 Manager and Secretary Function 23 6 Restoring Factory Default Settings 24 7 FAQs 25 ...

Страница 5: ...vice observe all applicable laws directives and regulations and respect the legal rights of other people Environmental Requirements Place the device at a well ventilated place Do not dispose the device to direct sunlight Keep the device clean and free of dusts Place the device on a stable platform Do not place any object on top of the device Otherwise the device may be too hot during operation It ...

Страница 6: ... directly into the optical interface and the laser transmitting interface on the device or the infrared transmitting interface on the remote control with your eyes Otherwise your eyes may be injured In any of the following cases stop using the device disconnect it from the power supply and unplug the power plug immediately there is smoke emitted from the device or there is some abnormal noise or s...

Страница 7: ...st The following items are included in the eSpace 6810 package Verify the packing items Contact your distributor immediately if any one is missing Table 2 1 Packing items Item Quantity Main case 1 Handset 1 Coiled handset cord 1 Specialized power adapter 1 Straight through cable 1 Phone Stand 1 Wall mount bracket 2 eSpace 6810 Quick Start 1 CD 1 Warranty card 1 Certificate of quality 1 ...

Страница 8: ...nal features Standard voice features including caller ID display call waiting call holding call transferring call forwarding call blocking call rejecting mute and off hook autodial Advanced functions Supporting the following functions Multi lines Headset enabled Backlit graphic LCD Five navigation keys Function keys such as call holding headset mode call forward three party conference address book...

Страница 9: ...d on the IEEE 802 3af standard Universal switching Input 100 V 240 V AC 50Hz or 60Hz Power adapter Output 5V DC 1200mA UL certified Dimension W H D 210mm x 186mm x 82mm Weight 0 78kg Temperature 0 C to 45 C Humidity 10 to 90 non condensing Compliance FCC CE ROHS 2 4 Technical specifications Table 2 4 Technical specifications of the eSpace 6810 Item Specification Lines Two straight through lines Su...

Страница 10: ...stomized ring tones Call holding call transferring attended blind Do Not Disturb call forwarding call waiting call waiting mute redial call log volume control caller ID display multi party conference call dialing with a prefix off hook autodial automatic answer and dialing Network and provisioning Supporting manual configuration for static network through keyboard and LCD or by logging in to the W...

Страница 11: ...10 User Manual 2 Product Overview Issue 01 2011 12 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 7 Item Specification Security Supporting DIGEST authentication and encryption by using MD5 and SRTP ...

Страница 12: ...Installing the eSpace eSpace 6810 Issue 01 2011 12 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 3 Installing the eSpace eSpace 6810 3 1 Cable Connections of the eSpace 6810 Figure 3 1 Connecting the eSpace 6810 ...

Страница 13: ...ll the headset socket to the port 5 Handset port RJ 9 port If you want to use the headset for communication install the headset socket to the port 3 2 Starting the eSpace 6810 After the eSpace 6810 is powered on a progress bar is displayed on its screen This progress bar disappears after the startup page is accessed 3 3 Safety Compliance The eSpace 6810 complies with the Federal Communications Com...

Страница 14: ... the eSpace eSpace 6810 Issue 01 2011 12 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 10 Use a power adapter provided by the eSpace 6810 otherwise damages can be caused to the products and the manufacturer warranty is void ...

Страница 15: ...nd missed calls Status Displays the network status account status software version MAC address and hardware version of the phone Phone Book Displays the phone book and related option New Entry Add a phone book record After the fields such as First Name Last name Number and Acct are set or selected select Confirm Add and press MENU to confirm the operation Select Cancel Return and press MENU to can...

Страница 16: ...the SIP server for each account including Account SIP proxy Outbound proxy SIP user ID SIP Auth ID SIP password SIP transport and Audio CODECs Upgrade Configure the firmware server and the file download server Select either TFTP or HTTP to upgrade the firmware or configure the phone Factory Reset Type the MAC address on back of the phone Press OK softkey to restore the factory reset settings Facto...

Страница 17: ...nected to In absence of a hub switch or free ports on the hub switch connect the computer directly to the phone by using the PC port on the phone Make sure that the phone is powered on and displays the IP address To access the Web configuration menu of the phone do as follows 1 Start the Web browser on your computer 2 Enter the IP address of the phone in the address box of the browser If the phone...

Страница 18: ... version and MAC address of the phone Basic Settings Basic preferences such as date and time settings Figure 4 2 Status page Table 4 2 Device configuration on the Status tab page Field Description MAC Address The device ID in the hexadecimal format This is an important ID for service provider to solve problems IP Address The IP address of the eSpace 6810 Part Number The code of a product Product M...

Страница 19: ...ted to a DSL modem Figure 4 3 Basic setting page Table 4 3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user This field is case sensitive with a maximum length of 30 characters IP Address The eSpace 6810 operates in two modes DHCP PPPoE Mode All the field values for the static IP mode are not available even th...

Страница 20: ...at accounts scattered in various areas can share the line Time Zone This parameter controls the date and time display according to the specified time zone If the DHCP Option 2 is enabled the DHCP server overrides and centrally controls the setting of Time Zone in the phone The feature functions on the phone only when you set the NTP server correctly LCD Backlight Brightness This parameter is set f...

Страница 21: ...or adjusting the max flash writing items during the recording duration The range is 0 500 0 means this option is disabled Do not change the value optionally Consult the enterprise administrator before any change 4 3 1 Saving the Configuration Changes After changing the settings click Update on the bottom of the page to save the change If you want to change an item after submitting the setting clic...

Страница 22: ...ace 6810 keypad Key Description Line Key Two line keys with dual color LED indicator lights Each line key supports an independent SIP account The two line keys provide the hands free feature Call Transfer Key Transfer the current call to another number Three way Conference Set up a three party conference call for the caller and callee Mute Key Mute the call the other party cannot hear your voice H...

Страница 23: ...U mode when the phone is in idle mode Use as MENU key to confirm the operation during keypad configuration Dialing Key Standard phone pad 10 digits the corresponding 26 alphanumeric letters and special characters Soft keys 1 3 XML soft keys which can provide different functions such as BackSpace and Cancel The operation of pressing SEND is effective only in the specified dialing time 5 2 Instructi...

Страница 24: ...ng the corresponding LINE key 3 Enter the phone number and press SEND or Dial soft key Redialing You can press SEND or the Redial soft key to redial the last dialed phone number For the redialed number the phone will use the same SIP account for dialing the last phone number Dialing Through the Call History Call a phone number from the phone s call history When you dial a call from the history the...

Страница 25: ...rb by pressing the arrow keys and press MENU 4 Select Enable DND or Disable DND and press MENU 5 2 6 Call Waiting Call Holding Hold Keep a call on hold by pressing HOLD Resume Resume the call by pressing the corresponding LINEx key with a blinking LED Multiple calls Automatically keep an active call on hold by selecting another available LINEx key or answering another call If an incoming call come...

Страница 26: ...d press SEND If the call is established press CONF to initiate a three way conference call If the call is not established press LINEx key to resume the previous call 3 Press the previous LINE key to enable the call to join the conference Ending a Conference Call Press HOLD to pause the conference call and put all parties on hold If you want to speak to an individual party select the corresponding ...

Страница 27: ...he manager and secretary function s process For details on how to configure the manager and secretary service see the Huawei IP Phone eSpace 6810 6830 6850 6870 Administrator Guide or contact the administrator 1 Customer C calls manager A The phone of secretary B rings The LINE 1 indicator on both manager A s phone and secretary B s phone blinks 2 Secretary B presses the LINE1 key and answers the ...

Страница 28: ...gs To restore the factory default settings do as follows 1 Press MENU to access the keypad configuration UI menu and select Config Press MENU to access submenus and select Factory Reset For details see Table 4 1 2 Type the MAC address that is printed on the bottom of the sticker by using the following rules 0 9 0 9 A 22 Press the 2 key twice and A is displayed on the LCD B 222 C 2222 D 33 Press th...

Страница 29: ...nd iLBC Question How many VoIP accounts are supported on the eSpace 6810 Answer The eSpace 6810 IP phone supports 2 different SIP VoIP accounts These accounts can be on the same server or different servers of different service providers Question How to reject an incoming call Answer Press Reject softkey when receiving an incoming call or press DND to enable the DND function when the phone is idle ...

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