background image

FAQs 

EchoLife HG552a Home Gateway 

User Guide 

 

8-4 

Huawei Proprietary and Confidential      

Copyright © Huawei Technologies Co., Ltd. 

 

 

d 802.11g protocols, 

Step 4

 

dapter is properly installed on the 

If t

ll it properly. 

Step 5

 

tion and 

 cannot detect a WLAN, place the computer close to the terminal and 

between the 

Step 6

 

 whether the computer accesses the WLAN of the terminal successfully. 

Step 7

 

Check whether you can use the PPP dialing software to dial successfully. 

eb 

provider. 

8.4 W

wireless network adapter 

or if t

Step 1

 

, refrigerators, or cordless telephones that 

Step 2

 

transmission effects of WLAN 

cles such as cement 

or wooden walls. 

If the wireless network adapter does not support the 802.11b an
replace it with the network adapter that supports the protocols. 
Check whether the driver for the wireless network a
computer. 

he driver is improperly installed, insta

Check whether the computer can receive the signals of a WLAN. 
Take a computer that runs Windows XP as an example. To check whether the computer 
can receive the signals of a WLAN, do as follows: 
1.

 

In the Control Panel window, double-click Network Connections to display the 
Network Connections window. 

2.

 

In the Network Connections window, right-click Wireless Network Connec
choose View Available Wireless Network. 

If the computer
ensure that no obstacles such as cement or wooden walls are present 
wireless client and the terminal. 
Check
Check the list of wireless network connections and ensure that the terminal is connected 
to the WLAN. 

Step 8

 

Try to access multiple Web sites to check whether the terminal can access other W
sites. 
If the terminal cannot access other Web sites either, restore the default settings of the 
terminal. If the problem persists, contact your network service 

hat can I do if sometimes the terminal cannot 

access the Internet through a 

he WLAN connection is unsteady? 

Check the positions of your terminal and computer. Ensure that they are far from the 
electric appliances such as microwave ovens
generate strong magnetic or electric fields. 
Place your terminal in an open position. 
Although radio signals can pass through obstacles, the 
radio signals are affected if radio signals pass through too many obsta

Step 3

 

Place your computer close to your terminal.

 

If your computer is far from your terminal, the effects of the WLAN are affected. 

Step 4

 

Place your terminal and computer in another direction. 

Step 5

 

Do not use your terminal to access a WLAN during thunderstorms.

 

Содержание EchoLife HG552a

Страница 1: ...EchoLife HG552a Home Gateway User Guide HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...EchoLife HG552a Home Gateway V100R001 User Guide Issue 02 Date 2009 05 26 Part Number 202150 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd ...

Страница 3: ...Huawei Technologies Co Ltd The product described in this manual may include copyrighted software of Huawei Technologies Co Ltd and possible licensors Customers shall not in any manner reproduce distribute modify decompile disassemble decrypt extract reverse engineer lease assign or sublicense the said software unless such restrictions are prohibited by applicable laws or such actions are approved ...

Страница 4: ...VIDED AS IS EXCEPT AS REQUIRED BY APPLICABLE LAWS NO WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE MADE IN RELATION TO THE ACCURACY RELIABILITY OR CONTENTS OF THIS MANUAL TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO CASE SHALL HUAWEI TECHNOLOGIES CO LTD BE LIABLE FOR ANY SP...

Страница 5: ...onnect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To assure continued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Example use only shielded interface cables when c...

Страница 6: ...guring the HG552a 4 1 4 1 Accessing the Web Configuration Page 4 1 4 2 Changing the Administrator Password 4 1 5 Data Services 5 2 5 1 Introduction 5 2 5 2 Configuring the PPPoE Mode 5 2 5 2 1 Getting Started 5 2 5 2 2 Configuring the PPPoE Mode for the WAN Interface 5 3 5 2 3 Configuring the Work Parameters of the LAN Interface 5 3 5 3 Configuring the Bridge Mode 5 4 5 3 1 Getting Started 5 4 5 3...

Страница 7: ...rk adapter 8 3 8 4 What can I do if sometimes the terminal cannot access the Internet through a wireless network adapter or if the WLAN connection is unsteady 8 4 8 5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot access the WLAN 8 5 8 6 Is there any restriction on the number of the computers that access a WLAN through wireless network adapters 8 5 8 7 What can ...

Страница 8: ...plication diagram 2 3 Table 2 2 Meanings of the indicators 2 3 Table 2 3 Functions of the interfaces and buttons 2 2 Table 5 1 Work mode of the WAN interface 5 2 Table 5 2 Configuration information to be collected before configuring the PPPoE mode5 2 Table 5 3 Configuration information to be collected before configuring the bridge mode 5 4 Table 6 1 Description of the equipment in voice service ne...

Страница 9: ... prior written consent no organization or individual is permitted to make any change to the structure safety and performance design of the device respect the legal rights of o nmental Requirements z Place the device in a well ventilated place sunlight d stain z Keep the device clean free of dust an z Do not place the device near a water source or in a damp area z Place the device on a stable surfa...

Страница 10: ...and disconnect the power supply z While plugging or unplugging any c z Do not step on pull or stretch any cable Otherwise the cable may get dama leading to malfunction of the device Do not use old or damaged cables Keep the power plug c z During lightning disconnect the device from the power supply and unplug all the cables connec lightning strike If the device is not used for a long time disconne...

Страница 11: ...spose it according th aban z Do not drop throw or z Do not place the wireless device and its accessories in high temperature areas nmental Protection D s to o not dispo e local regulations on disposing of device packing materials exhausted battery and doned device and support the recycling activity The shell of the device may be hot after the device is running for a long time This is normal and yo...

Страница 12: ...viding an embedded Point to Point Proto z Supporting the Dynamic Host Configuration col over Ethernet PPPoE z Supporting simultaneous m ant Service Interfaces z Providing four high speed Ethernet interfaces z Supporting the routing mode and the bridge mode z Providing the voice function through the Plain Old Telephone Service POTS interface idel z Supporting the multi service set identifier MSSID ...

Страница 13: ...in conformance with RFC 2684 2 2 N Figure 2 1 ADSL2 Interface z Providing embedded ADSL ADSL2 broadband network functio z Supporting the ITU T G 994 1 G hs handshake protocol Providing compatibility with Annex A ANSI T1 4 G dmt G 992 3 ADSL2 and G 992 5 ADSL2 rea Network WAN Protocol z Supporting multiple AAL5 proto z Supporting PPPoE RFC2516 etwork Application shows the network application of the...

Страница 14: ...ts for the network applicati Name Full Spelling NGN Next Generation Network Internet IPTV Internet Protocol Television BRAS erver Broadband Remote Access S DSLAM ss Multiplexer Digital Subscriber Line Acce OSS Operations Support System ACS Auto Configuration Server STB Set Top Box Notebook Computer 2 3 Indicators Interfaces and Buttons 2 3 1 Indicator Figure 2 2 s The indicators of the HG552a are ...

Страница 15: ... being upgraded ADSL Off The HG552a is powered off or faulty On At least one Ethernet interface is connected normally but no data is being transmitted Blinking Data is being transmitted over the LAN LAN Off The HG552a is powered off or the network cable is not connected properly On The HG552a is successfully registered with the SIP server VOIP Off The HG552a is powered off or fails to be registere...

Страница 16: ...and POWER z The side panel of the HG552a is shown on the right side of Figure 2 3 the USB interface the RESET button and the WLAN WPS button z The rear panel view and side panel view are for reference only The actual appearance may differ The HG552a can function as a print server when connected to a printer through the USB interface on the side panel It also supports multiple USB devices such as t...

Страница 17: ...data will be lost Therefore press the RESET button with caution WLAN WPS It is used to enable the WLAN function if this button is pressed and held for one to six seconds enable the WPS function if held for more than six seconds 2 4 System Requirements Make sure that the following requirements are met before using the HG552a Operating System Requirements The operating system OS requirements are as ...

Страница 18: ...d area according to the instructions given i Safety Precautions If you need to use the WLAN function of the HG552a pay attention to the following requirements when selecting the installation position of the HG552a Obstacles such as cement walls and wooden plate walls would affect the radio signal propagation effect of wireless netwo HG552a be installed in an open space so that no obstacles exist b...

Страница 19: ...choLife HG552a Home Gateway User Guide 3 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Figure 3 1 Connecting the HG552a 1 Phone interface 2 Splitter 3 Phone set 4 PC 5 Set top box 6 Power adapter ...

Страница 20: ...figuration page do as follows Step 1 Start the Internet Explorer on the PC Enter http 192 168 1 1 in the addre Enter The Login dialog box is displayed anging the Administrator Password For safety reasons or to make the passwo administrator password for login after lo To change the password do as follows Step 1 Log in to the Web based configuration utility Step 2 Choose Maintenance Account in the n...

Страница 21: ...g is performed through the PPP dialer software installed on the PC z The HG552a serves as a network bridge N PPPoEoA Point to Point Protocol over Ethernet over ATM OTE PPPoE Point to Point Protocol over Ethernet 5 2 Co In PPPoE mode the HG552a performs dialing through the embedded PPP dialer a router to connect user PCs to the Internet 5 2 1 G Table 5 2 lists the configuration information to be co...

Страница 22: ...provider for PPPoE dialing and the WAN Inte To configure the PPPoE mode for the WAN interface do as follows Step 1 Log in to the Web based configuration utility Click Basic Step 3 Enter the VPI and VCI that are provided by the networ text boxes Enter the service name in the Service Type text box Choose the encapsulation mode required by th Step 5 e service provider from the Encapsulation Mode drop...

Страница 23: ...figuration information re configuring the bridge mode Click Submit to save the settings Next you need to configure only the network adapter on the PC so that the PC can automatically obtain the IP address gatew nfiguring the Bridge Mode When the WAN interface of the HG552a is working in bridge mode the HG552a serves as a network bridge In this case each user PC connected to the HG552a can dynamica...

Страница 24: ...tware provided by Windows XP Take Windows XP as an example To create a dialup connection do as follows Step 1 In the task bar choose Start All Programs Accessories Communications Network Connections Step 2 In the Network Tasks area choose Create a new connection and then click Next Step 3 Select Connect to the Internet and then click Next Step 4 Select Set up my connection manually and then click ...

Страница 25: ...on the Session Initiation Protocol SIP The SIP is an application layer protocol used to create modify or end multimedia sessions Based on text coding the SIP references the Hyper Text Transport Protocol HTTP and the Simple Mail Transfer Protocol SMTP and can cooperate with othe protocols such as the Real time Transport Protocol RTP the Real time Transport Control Protocol RTCP the Session Descript...

Страница 26: ...r that forwards requests or respon lace of the client Registrar Server A server that receives registration requests BRAS Broadband Remote Access Server DSLAM Digital Subscriber Line Access Multiplexer 6 2 2 Getting Started T n informat oice s Table 6 2 Configuration information to b s able 6 2 lists the configuratio ervices ion to be collected before configuring v e collected before configuring vo...

Страница 27: ...on Procedure Step 1 Configure Step 2 Configure the 1 Choose B ay the VoIP page 2 Enter e SIP accou e user name and the password of the SIP account provided by the service p 5 E por Step 3 the SIP server 1 Enter the address and the port of the proxy server provided by the service provider in the Proxy server address and the Proxy server port text box 2 Choose the primary server or secondary server ...

Страница 28: ... not provide the home domain name of the SIP user you can enter the same name as in the Registration Server Address text box or leave the SIP Server domain name text box blank z If the service provider has provided the home domain name of the SIP user you must enter it in the relevant text box Step 4 Click Submit to save the settings You can use the default value for this parameter In general this...

Страница 29: ...lle Item Description SSID Indicates the ID of a service area in the wireless network The initial value is provided by the service provider Security nt It is used to specify the security parameter of the curre SSID The gateway supports the open system authentication modes such as WEP WPA PSK and WPA2 PSK and corresponding encryption modes Enable WPS It is used to specify whether to enable the WPS f...

Страница 30: ...ect an appropriate channel in the Channel text box based on the settings of the WLAN To avoid signal interference channels allocated to each AP should be different You are recommended to select Auto in the Channel text box Step 5 Select SSID1 in the SSID index drop down list box Step 6 Select Enable to enable the selected SSID Step 7 Select the security mode in the Security drop down list box When...

Страница 31: ...ies dialog box selec Properties Step 4 Select Use the following IP address Set the IP address of the computer and ensure that the IP address is in the same network segment as the local area network LAN IP address of the terminal Assume that the default LAN IP address of the terminal is 192 168 1 1 To set the IP address of the computer do as follows 1 In IP ad used by o The configurable static IP a...

Страница 32: ...the terminal wait for about three minutes Then che ADSL indicator of the terminal is on he ADSL indicator blinks for a long time pe If t 1 Ensure that telephone lines are properly connected Especially ensure th telephone line connecting to the splitter is properly connected 2 Ensure that terminal cables or telephone lines are far f generate strong magnetic or electric fields 3 Replace telephone li...

Страница 33: ...and use the PPP dialing software to dial again 2 Restore the default settings of the terminal If the problem persists contact Check whether the proxy server of the Internet Explorer installed on a computer that runs Windows XP as an ex check whether the proxy server of the Web browser is correctly conf follows 1 Start the Internet Explorer Choose Tools Internet Options In the Internet Options dial...

Страница 34: ... the Network Connections window 2 In the Network Connections window right click Wireless Network Connec choose View Available Wireless Network If the computer ensure that no obstacles such as cement or wooden walls are present wireless client and the terminal Check Check the list of wireless network connections and ensure that the terminal is connected to the WLAN Step 8 Try to access multiple Web...

Страница 35: ... the Control Panel window double click Network Connections to display the Network Connections window 2 In the Network Connections window right click Wireless Network Connection and choose Properties 3 In the Wireless Network Connection Properties dialog box click the Wireless Networks ta 4 In the Preferred Networks group box select the latest w saved on your computer Then click Remove group box 6 ...

Страница 36: ...ervice provider 8 9 What can I do if noises exist during telephone calls Step 1 Ensure that a splitter is installed A splitter helps to protect the call quality of the asymmetric digital subscriber line ADSL from being affected due to the interference of other type of signals Step 2 Ensure that telephone lines are properly connected Especially ensure that the telephone line connecting to the split...

Страница 37: ...HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China www huawei com Part Number 202150 ...

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