P. 15
Controller and dashboard
Type
Warranty Content
12 months
12 months
12 months
Warranty
Period
Lithium battery pack and protection board
Frame, wheel hub motor and rear-wheel hub
Controller
Lithium battery
Main body
WARRANTY STATEMENT
1437775.ARG / 1437776.ARG V4
Jun. 2021
WARRANTY
Here at HTI Group, we offer a limited warranty for a period of 12 months from date of purchase.
This Limited Warranty does not cover normal wear and tear, tyres and related parts, or any damage, failure or loss
caused by improper assembly, maintenance, storage or mis-use.
WARRANTY WILL BE VOID IN THE FOLLOWING CIRCUMSTANCES:
• used in a manner other than for recreation or transportation;
• modified in any way;
• damage to the e-scooter caused by an accident or collision;
• damage to the e-scooter caused by improper use, overloading, or being placed near fire;
• improper battery maintenance due to being submerged in water, rained on heavily, etc;
• damage caused by flooding, storms, snow or other natural occurrences;
• the e-scooter has been left dormant after being in long-term storage for more than 3 months;
• damage caused by attempts to tamper with any of the electronic systems on the e-scooter;
• warranty will be void if product is rented.
Additionally, tyre parts and tyres are not covered by the warranty. If the pneumatic tyres are damaged due to driving
over sharp objects, this will not be covered by the warranty.
PRODUCT WARRANTY INFORMATION:
HTI is not liable for any incidental or consequential loss or damage due to the direct or indirect use of this product.
For your records, we recommend to save your original sales receipt with your HTI product manual and batch code
directly on your product manual for reference.
PRODUCTS MISSING PARTS
Any missing parts at the time of purchase are covered under warranty. Please keep your original sales receipt in a safe
place. We will need a copy of it to process any warranty request.
You will also need the 7 digit product ID (1437775 / 1437776) together with the Batch Code, which are located on
the bottom side of the deck when calling.
You can reach our Customer Support Center at 0300 303 5544.
