Error
code
Issue
Steps to resolve issue
003
DisplayPort cable is
disconnected or no
video stream detected.
1.
Make sure the DisplayPort cable is plugged in to the link
box and computer.
2.
On your computer, go to
Control Panel
System and
Security
System
.
3.
Click
Device Manager
, and then click to expand the list
under
Universal Serial Bus controllers
.
4.
Right-click
Generic USB Hub
(there may be more than
one with the same label), and then select
Properties
.
5.
Click the
Power Management
tab, and then de-select
Allow the computer to turn off this device to save
power
.
6.
Restart the link box.
7.
Restart VIVE Console.
If the issue persists, try updating your GPU driver to the
latest version.
006
DisplayPort
connection is not
stable.
§
Try restarting the headset.
§
Try another DisplayPort port on your computer.
§
Check if your graphics card supports DisplayPort.
007
,
008
ROM checksum failed.
Try again after
updating the software.
1.
Follow the steps to re-download and update the software.
2.
Run the firmware update again.
009
The USB cable must
be connected to a USB
3.0 or higher port on
the computer.
1.
Make sure the USB cable is connected to a USB 3.0 or
higher port on the computer.
2.
If the USB cable is already connected to a USB 3.0 or
higher port on the computer, try switching to a different
USB 3.0 or higher port.
3.
If the issue persists, on your computer, go to
Control
Panel
System and Security
System
.
4.
Click
Device Manager
, and then click to expand the list
under
Universal Serial Bus controllers
.
5.
Right-click
Generic USB Hub
(there may be more than
one with the same label), and then select
Properties
.
6.
Click the
Power Management
tab, and then de-select
Allow the computer to turn off this device to save
power
.
7.
Restart the link box.
8.
Restart VIVE Console.
83
Settings
Содержание VIVE Pro 2
Страница 1: ...VIVE Pro 2 User guide...
