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Safety precautions

32

the power plug. Pulling by the cable
can damage it.

Do not use the common DC adapter
03 (sold separately) with the car
engine stopped. Doing so might result
in draining of the car battery.

■ au Nano IC Card 04

Keep these warnings in mind when
installing and removing the au Nano IC
Card 04. Failure to do so may result in
injures to your hands and fingers.

Do not attempt any action which will
damage the card (for example, using
in hot places, throwing into a fire,
allowing the metal part to come in

contact with any foreign objects,
applying a strong impact, bending,
applying a load, or wetting, etc.).
Doing so might cause loss of data or
a fault.

Do not leave the card in places
subject to direct sunlight, places that
get hot or in dusty places. Doing so
might cause a fault.

Store the au Nano IC Card 04 out of
reach of small children. Failure to do
so might cause injury or asphyxiation,
etc. if they accidentally swallow and

choke on it.

Be sure to read the
following cautions
before use.

Prohibited

CAUTION

Instruction

Prohibited

Prohibited

Instruction

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Содержание J BATTERFLY HTV31

Страница 1: ...Safety precautions Contents Getting ready Basic operations au 災害対策 au Disaster Countermeasure app Calling Function settings Appendix Basic Manual ...

Страница 2: ...u have finished reading this manual be sure to store it in a safe place so that you can retrieve it whenever needed If you lose the Basic Manual this manual contact an au shop or Customer Service Center In this manual the term Instruction Manual is used collectively for the Basic Manual this manual Setting Guide and Full Instruction Manual Japanese which can be downloaded from the au homepage Pref...

Страница 3: ...essories HTC TV antenna cable 01 01HTTHSA クイックスタートガイド Quick Start Guide Japanese 設定ガイド Setting Guide Japanese 保証書 Warranty for the main unit Japanese HTC TVアンテナケーブル01取扱説明書 HTC TV Antenna Cable 01 instruction manual with warranty Japanese Use the HTC TV antenna cable 01 included in the package for watching TV List of packaged items ...

Страница 4: ...y for reference They may look different from the actual product Basic Manual this manual The Basic Manual handles only basic operations for main features For detailed descriptions of various functions refer to the Instruction Manual Application that can be used on the product or Full Instruction Manual Japanese available on the au homepage http www au kddi com support mobile guide manual AC adapte...

Страница 5: ...screen instructions If you receive an Install blocked message tap Settings and make sure Unknown sources is checked and then download and install the app again After the installation is complete you can prevent installation of unauthorized applications to protect the product and your personal information by doing the following operation On the home screen tap Settings Security and uncheck the Unkn...

Страница 6: ...is malfunctioning check for possible remedies in the following au Customer Support site on the au homepage http www au kddi com support mobile trouble repair Communication is not possible even inside the service area in places where the signal does not reach e g tunnels and basements Also communication is sometimes not possible in poor reception areas Communication is sometimes interrupted if you ...

Страница 7: ...e content Since this product is a radio station under the Radio Law you may be asked to temporarily submit the product for inspection in accordance with the Radio Law The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone The battery is built into the product and cannot be replaced by the customer For i...

Страница 8: ...ss of business income disruption of business etc arising from use of or inability to use the product The Company is not liable for any damages arising from failure to observe the described content of the Instruction Manual The Company is not liable for any damages arising for example from malfunction caused by combination with connected devices or software not related to the Company Captured image...

Страница 9: ...ost by an accident fault repair or mishandling Be sure to keep a copy of important contents Note that the Company assumes no responsibility for any damages or lost profits resulting from altered or lost contents Note that content data both charged or free content saved on the product cannot be returned to the customer when the product is replaced for repair of a fault for example This product uses...

Страница 10: ... trash Please cooperate in the collection of the product when it is no longer needed to protect the environment and effectively use resources Old products are collected at au shops and other places The Company as appears in this manual refers to the following companies Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Imported by HTC NIPPON Corporation Manufactured by HTC Corporation mem...

Страница 11: ... even when walking Surrounding sounds may not be heard clearly and gazing at the screen might distract your attention causing a traffic accident Be especially careful at railroad crossings station platforms and pedestrian crossings Use of cell phones on board is restricted Follow the instructions of each airline Be considerate of people around you Do not make calls in theaters museums libraries an...

Страница 12: ... trains in hotel lobbies etc Refrain from talking in a loud voice Be careful of sound leakage from earphones in trains or other places with other people around you Obtain the permission of other people before you take their photos with the cell phone s camera Some people close to you in crowded places such as packed trains may be using a cardiac pacemaker Turn the cell phone off in such places Abi...

Страница 13: ...ions 34 Available security codes 43 Notes on water proof and dust proof properties 47 Notes on using Bluetooth wireless LAN Wi Fi functions 59 Notes on packet communication charge 64 Applications 65 Getting ready 67 Names and functions of parts 68 Installing removing the au Nano IC Card 04 72 Installing removing a microSD memory card 76 Charging 80 Turning the power on off 83 Sleep mode 85 Unlocki...

Страница 14: ...er information 109 Calling 111 Making calls 112 Receiving calls 115 Checking your own phone number 116 Function settings 117 Displaying the Settings menu 118 Appendix 123 Peripheral equipment 124 Troubleshooting 126 Updating software 127 After sales service 130 SIM unlock 137 Main specifications 137 Specific Absorption Rate SAR of Cellular phones 140 FCC Notice 143 FCC RF exposure information 145 ...

Страница 15: ...ual 14 Safety precautions observe strictly 16 Handling precautions 34 Available security codes 43 Notes on water proof and dust proof properties 47 Notes on using Bluetooth wireless LAN Wi Fi functions 59 Notes on packet communication charge 64 Applications 65 ...

Страница 16: ...low Indications used for the operation of selecting items icons keys etc Notations used for operation procedures in this manual are as follows Regarding notations used in this manual Description in this manual Explanation of operation On the home screen 141 CALL On the home screen tap then tap 1 4 1 in this order and finally tap CALL ...

Страница 17: ...explanations shown in this manual assume that au Nano IC Card 04 have been already installed on the product The explanations in this manual are based on the initial default settings for the Rosso model Note that the fonts and shapes of the actual keys buttons and screens on the product may be different from those shown Press and hold for at least two seconds Hold down for over two seconds Descript...

Страница 18: ...microSD memory card microSDHC memory card and microSDXC memory card are abbreviated as microSD memory card or microSD This manual uses the abbreviation app in place of application Unless otherwise stated all prices mentioned in this manual are tax exclusive Before using this product thoroughly read these Safety precautions for proper use After reading store the precautions in a safe place These Sa...

Страница 19: ...to injuries burns high and low temperature electric shock etc that do not require hospital admission for treatment or long term hospital attendance as an outpatient 3 Physical damage This refers to extended damage to buildings furniture livestock or pets This symbol indicates the potential and imminent danger of death or serious injury 1 to a person if the product is not handled correctly This sym...

Страница 20: ... of liquid Indicates an action that is not allowed Indicates that use in a place where the product is likely to get wet or allowing the product to get wet is not allowed Indicates that handling with wet hands is not allowed Indicates an action that must be done Indicates that disassembly is not allowed Indicates that the power plug must be disconnected from the power outlet Be sure to read the fol...

Страница 21: ...oing so might cause a fault fire electric shock or injury The Company is not liable even in the event of any nonconformities arising on the product or peripheral devices as a result of modification etc Modification of the product is in violation of the Radio Law The battery is built into the product and cannot be replaced by the customer For information on the battery replacement contact an au sho...

Страница 22: ... so might cause rupture overheating fire or a fault Do not use outside when you can hear thunder Doing so may result in lightning strikes and electric shock Do not allow conductive foreign objects metal fragments pencil leads etc to come into contact with or get inside the connector or stereo earphone jack to prevent short circuiting Doing so might cause overheating fire fault electric shock or bu...

Страница 23: ...ic accident Use of a cell phone while driving a car or motorbike is prohibited by law Use of a cell phone while riding a bicycle may be punishable by some regulations If charging is not complete after the specified charging time stop charging Failure to do so might cause leakage of liquid overheating rupture or fire Do not leave in places within the reach of small children Small children might swa...

Страница 24: ... Doing so might cause overheating deformation or fault Do not leave or charge the product on unstable places such as rocky stands or tilting surfaces Dropping the product may cause injury or damage Be careful especially when the vibration is set Also pay sufficient attention to impact etc Doing so might cause a fault or injury The product may become hot by prolonged use or when connected to an ext...

Страница 25: ...cified charging equipment sold separately from the power outlet make sure that the product is not overheating before turning the power off and contact an au shop or Keitai Guarantee Service Center Also if you have dropped or damaged the product do not continue to use it in that state and contact an au shop or Keitai Guarantee Service Center When plugging earphones etc into the product adjust the v...

Страница 26: ...ay leak overheat rupture ignite or cause a fire or injury When boarding an airplane turn this product OFF or turn airplane mode on Use of cell phones on board is restricted Follow the instructions of each airline Failure to do so may adversely affect the operation of airplane electronic equipment If you commit any prohibited acts such as using the phone in an airplane you will be punished in accor...

Страница 27: ...or at drivers of automobiles motorized bicycles or bicycles etc Do not gaze at the light emitting part when the photo light is lighted Doing so might cause impairment of eyesight etc Be especially careful not to point the flash at small children from a very close distance Sometimes very rarely some people demonstrate symptoms such as temporary muscle spasms loss of consciousness etc by watching re...

Страница 28: ...n unit Part Material Surface treatment Plastic part of main unit frame Polycarbonate resin UV coating Display Glass Hard coating treatment Plate above and below display Polycarbonate resin UV coating Back cover Polycarbonate resin UV coating au Nano IC Card 04 tray Polycarbonate resin UV coating microSD memory card tray Polycarbonate resin UV coating Camera lens Glass AF coating treatment Infrared...

Страница 29: ...Use the product with the au Nano IC Card 04 tray and microSD memory card tray installed If the product is used without the trays installed dirt or water may get inside causing a fault If you have a weak heart be careful when setting the incoming vibration and ringtone volume Failure to do so might have an adverse effect on your heart Pay attention to items becoming stuck to the main unit The speak...

Страница 30: ...ng the product if you have not used the product for a long time If the leaked liquid gets on your skin or clothes immediately rinse it off with water to avoid injury If the liquid gets into your eyes do not rub your eyes wash them with water and immediately consult a doctor to avoid the risk of losing your eyesight If the liquid gets on a device wipe it off without touching it The internal battery...

Страница 31: ... might cause ignition fire overheating electric shock or injury AC adapter sold separately 100 VAC to 240 VAC Specified DC adapter sold separately DC 12V 24V specific to vehicle with negative ground For information about specified charging equipment sold separately see Peripheral equipment P 124 Firmly insert the power plug of the specified charging equipment sold separately into the power outlet ...

Страница 32: ...njury If you hear thunder do not touch the specified charging equipment Doing so might cause an electric shock as a result of a lightning strike Before cleaning the specified charging equipment sold separately unplug its power plug from the outlet or cigarette lighter socket If the plug remains plugged in when you clean the equipment it might cause an electric shock or short circuit Wipe off dust ...

Страница 33: ...harging equipment sold separately around the adapter itself Doing so may cause electric shock overheating fire fault or injury Do not forcibly bend the plug of the charging equipment or the connection between the connector and power cord Doing so may cause electric shock overheating fire fault or injury Do not use in humid places such as bath areas or connect disconnect the specified charging equi...

Страница 34: ...example using in hot places throwing into a fire allowing the metal part to come in contact with any foreign objects applying a strong impact bending applying a load or wetting etc Doing so might cause loss of data or a fault Do not leave the card in places subject to direct sunlight places that get hot or in dusty places Doing so might cause a fault Store the au Nano IC Card 04 out of reach of sm...

Страница 35: ... to Airplane mode in advance in places where securing the minimum clearance of 15 cm is difficult because it is so crowded that you cannot move since there may be people with an implanted pacemaker or implanted cardioverter defibrillator nearby 3 When a medical institution has laid down designated areas where use of the product is prohibited or is not allowed to be brought in abide by the instruct...

Страница 36: ...uct in your pocket might damage the display or internal circuit board resulting in a malfunction Keeping an external device connected to the connector or stereo earphone jack might damage the connector resulting in a malfunction Such damage and malfunction are not covered by the warranty even if there is no external damage To ensure the waterproof properties equivalent to IPX5 or IPX7 of the produ...

Страница 37: ... Do not use the product in extremely hot cold or humid places Use within an ambient temperature range of 5 to 35 and humidity range of 35 to 85 HTV31 main unit au Nano IC Card 04 installed on the HTV31 main unit Do not use in places subject to lots of dust or vibration Clean the connector with dry cotton swabs etc every now and then Soiled terminals might cause poor connection Do not exert a stron...

Страница 38: ...scratching or damage Do not forcefully press your fingernails sharp objects or hard objects against keys or display surface Doing so might cause scratching or damage The touch panel is designed to be touched lightly by your finger Do not exert too much pressure with your finger or press sharp pointed objects fingernails ballpoint pens pins etc against it In the following cases the touch panel may ...

Страница 39: ...e product without a valid certification Doing so violates the Radio Law Take care not to place magnetized items such as magnetic cards speakers and TV sets near the product as it might cause malfunction Putting strong magnets close to the product might cause false operation Keep this product away from permanent magnets such as the magnetic necklaces or clasps of bags and household appliances such ...

Страница 40: ...g disconnecting an external device to from the connector be sure the connector of the external device is straight in relation to the connector Note that applying excessive force when an external device is connected to the connector may damage the product Note that inserting a metal earphone jack or accessory into the stereo earphone jack may damage the product Do not exert excessive force when ins...

Страница 41: ...operation may not be possible Touch panel Use your finger to operate the touch panel Do not use ballpoint pens pencils or other sharp pointed objects Using such objects not only hinder correct operation of the touch panel but also may cause scratching or damage to the display Putting stickers or sheets e g commercially available protective films peep prevention sheets on the display might hinder c...

Страница 42: ...g the product au Nano IC Card 04 and tray Do not forcibly remove or insert the au Nano IC Card 04 tray Be careful not to exert excessive force when inserting the card into your au cell phone You are responsible for any damage caused by inserting your au Nano IC Card 04 into some other IC card reader writer etc Keep the IC metal part of your au Nano IC Card 04 clean Wipe the card with a dry soft cl...

Страница 43: ... downloaded using this product without consent of the copyright holder except for personal use under the copyright law In addition do not use or modify portraits or names of other individuals without their consent as it might infringe on rights of portrait Note that shooting and recording may be restricted at some live performances shows and exhibitions even for personal use Be careful about the c...

Страница 44: ...e HTC TV Antenna Cable 01 plugged into it may cause an excessive force on the product or TV Antenna Cable 01 resulting in damage a fault or breakage When not in use unplug the HTC TV Antenna Cable 01 from the product for storage Back up content on the product Please back up important content recorded or downloaded to the product from an outside source Content recorded to memory on the product some...

Страница 45: ...r before use Security code Security code to unlock your product Available security codes About various security codes Example of usage a To do remote operation of voice mail and call forwarding services from a landline phone b To use Customer Service Center and to do various inquiries applications and modifications on the au homepage Initial value A four digit number you chose when you established...

Страница 46: ...f your stored data Screen lock NFC Osaifu Keitai lock PIN code To prevent unauthorized use of the au Nano IC Card 04 by a third party you can set the product to require PIN code entry every time the power is turned on You also need to enter PIN code when Example of usage To prevent unauthorized use of the au Nano IC Card 04 by third parties Initial value 1234 Example of usage To use the NFC Osaifu...

Страница 47: ...llowing operation on the home screen tap Settings Security Set up SIM card lock Lock SIM card to select the check box You can also change the PIN code to any desired four to eight digit number by tapping Change SIM PIN When using the product by setting the PIN code entry to be required be sure to change the code to your own unique number PUK code You can release the lock by inputting this code if ...

Страница 48: ...ons 46 If you input the PUK code set a new PIN code If PUK code is incorrectly entered ten times consecutively contact an au shop PiPit or Customer Service Center The PIN code is not reset even if data is initialized ...

Страница 49: ...emember before use and Tips for comfortable use to ensure correct use Failure to follow the contents described in these sections may cause intrusion of water sand or other foreign material resulting in overheating ignition electric shock injury or fault 1 IPX5 means that the product will continue functioning as a phone even if exposed to water sprayed from any direction through a 6 3 mm diameter n...

Страница 50: ...f the product in every possible condition during the actual use is not guaranteed Malfunctions determined to be caused by the customer mishandling the product are not covered by the warranty Important items to remember before use Do not immerse the product in the following liquids Water with soap detergent or bath salts in it Seawater a swimming pool or hot spring Any liquid alcohol etc other than...

Страница 51: ...h etc Sand or other small particles might get inside the earpiece mouthpiece or speaker causing the volume to drop If sand gets inside the product s main unit it might cause overheating or fault Do not leave the product in a humid place such as a bathroom or kitchen for an extended period of time Tips for comfortable use Once the product gets wet water may remain in gaps of the main unit Shake the...

Страница 52: ...in without an umbrella The rain in this case means moderately heavy rain less than 20 mm per hour Water drops on the display might cause errors in the touch panel operations Never install or remove au Nano IC Card 04 tray or microSD memory card tray if the product is exposed to rain water drops are being left on the surface of the product or your hands are wet After the shower You can make calls h...

Страница 53: ...ge while holding the au Nano IC Card 04 tray and microSD memory card tray so that they do not come off Do not wash the product in a washing machine or ultrasonic cleaner Do not splash the product with or immerse it in liquid other than tap water such as soap water detergent water etc In the bath You can use the product in a bathroom Although you can make calls with wet hands do not immerse the pro...

Страница 54: ...esistant to high temperature In the kitchen You can use the product in the kitchen and other places where water is used Do not splash the product with liquid other than tap water such as soap water detergent water seasonings juices etc Do not immerse the product in or splash it with boiling water The product is not resistant to high temperature Do not place the product where it gets extremely hot ...

Страница 55: ...uscule droplet of water or dirt with a clean dry cloth before closing the cover If either of au Nano IC Card 04 tray or microSD memory card tray is deteriorated or damaged the waterproof property becomes ineffective In such case contact an au shop near you If any liquid other than plain water gets on the product If any liquid other than plain water e g seawater detergent alcohol gets on the produc...

Страница 56: ...the product without wiping off water No special measures against condensation have been implemented in this product Rubber seals The rubber seals on the inner edge of au Nano IC Card 04 tray and microSD memory card tray are important to maintain waterproof property Do not damage or remove the rubber seals When installing the au Nano IC Card 04 tray or microSD memory card tray take care not to get ...

Страница 57: ...intrusion If parts for maintaining waterproof property deteriorate or are damaged it is not possible to maintain waterproof properties We recommend replacing these parts every year whether or not there are any abnormalities For information on parts replacement contact an au shop near you A charge may be incurred for replacement Charging Never charge the battery if product is wet The supplied and o...

Страница 58: ...nce Do not use the product in places where boiling water may splash on it sauna or near hot air e g hair dryer This product is not resistant to high temperature Shock This product is not resistant to shock Do not drop the product or subject it to shock Also do not jab the earpiece mouthpiece and speaker with a cotton swab or any sharp object Doing so might damage or deform the main unit causing in...

Страница 59: ...after charging Never charge the battery if the main unit is wet Doing so might cause electric shock or short circuit resulting in a fire fault or burns Check that the main unit is not wet If you are charging the battery just after the product gets wet drain water well and wipe remaining water off with a clean dry cloth Do not splash water over the specified charging equipment sold separately when ...

Страница 60: ...he HTC TV Antenna Cable 01 Also do not use the product in humid places such as a bathroom or places subject to direct splashing with water pet urine or other liquids and never use it with wet hands Doing so might cause a short circuit or corrosion resulting in a fault ...

Страница 61: ...d or disconnection may occur due to interference by other devices Do not use this product in places where electromagnetic waves are generated or near electric products AV and OA equipment or other magnetized devices Subjecting this product to magnetic or electrical noise might increase noise and prevent it from performing communication This product is particularly susceptible to noise when used ne...

Страница 62: ...that are connecting This product uses the 2 4 GHz frequency band for Bluetooth and wireless LAN Wi Fi functions This frequency band is also shared by microwave ovens and other household appliances by industrial scientific and medical equipment other similar wireless networks as well as licensed built in wireless stations industrial production and other applications and license free special small p...

Страница 63: ... compatibility with any particular Bluetooth or wireless LAN Wi Fi devices is not guaranteed This product supports security features for wireless communications that are compliant with the Bluetooth or wireless LAN Wi Fi standard specifications but the security may not be sufficient depending on the usage environment and configuration Be careful when making data communication using Bluetooth or wi...

Страница 64: ...ence resulting in decreased communication speed or disconnection from the network If connection fails stop using either of the Bluetooth or wireless LAN Wi Fi communication Bluetooth and wireless LAN Wi Fi functions of this product use frequencies in the 2 4 GHz band Bluetooth function 2 4FH1 The product uses the 2 4 GHz frequency band FH SS is used as the modulation scheme The interference distan...

Страница 65: ...ing the product inside an aircraft check with the applicable airline company for each instance of use Wireless LAN Wi Fi function of this product uses the 5 GHz frequency band Using 5 2 GHz and 5 3 GHz bands outdoor is prohibited by the Radio Law The following are the channels used by this product in Japan This means that all bandwidths are used and that the bandwidth used by mobile unit identific...

Страница 66: ...lications As the packet communications charges may become high subscription to a packet communication charge discount service or flat rate plan is recommended To browse homepages download applications communicate using applications send receive e mails and configure various settings connection to the Internet is required to which packet communication charge applies Packet communication charge does...

Страница 67: ...r cost in this case may be charged even during the warranty period The Company assumes no responsibility for any disadvantage brought to you or any third party by applications you have installed Insertion of a microSD memory card is necessary to use some applications Some applications prohibit the product from entering sleep mode while they are active or rapidly drain the battery while running in ...

Страница 68: ...Safety precautions 66 upgrade In addition operation procedures described in this manual may differ from the actual procedures ...

Страница 69: ...ng ready Names and functions of parts 68 Installing removing the au Nano IC Card 04 72 Installing removing a microSD memory card 76 Charging 80 Turning the power on off 83 Sleep mode 85 Unlocking the product 86 ...

Страница 70: ...vated music playback sounds and ringtones etc d Proximity light sensor The proximity sensor detects the proximity of phone to your face and prevents unintentional touch panel operation It also detects ambient light level and automatically adjusts display brightness accordingly e Indicator Shows the charging status and indicates if you have any unread notification f Earpiece receiver You can hear t...

Страница 71: ...r party from here j Stereo earphone jack Connect HTC TV Antenna Cable 01 and earphones here k Volume key Adjust the volume of other party s voice ringtones and media play sounds Up Volume Up key Down Volume Down key l Power key Press and hold for at least two seconds to turn on the power While the power is on each time you press this key Sleep mode is switched between on and off P 85 While the pow...

Страница 72: ...ay Install au Nano IC Card 04 tray here n microSD memory card tray Install microSD memory card here P 76 o Flash light Use as a light You can also use the light when shooting with the camera p Main camera This is a camera to shoot still photos and videos q Depth camera When you take a still photo with main camera this camera automatically capture the depth information which allows you to refocus t...

Страница 73: ... package into the stereo earphone jack of the product You can listen to Full Seg or 1 Seg audio by connecting commercially available earphones to the HTC TV antenna cable 01 In this case first connect the commercially available earphones to the HTC TV antenna cable 01 and then connect the HTC TV antenna cable 01 to the product s Second microphone This is a microphone designed to suppress noise so ...

Страница 74: ...ard 04 or the IC card terminal in the main unit as much as possible Insert the IC card in the correct direction Do not use force to install or remove the IC card Disconnect any cable or cord from the connector before installing or removing an au Nano IC Card 04 If the au Nano IC Card 04 and tray is installed incorrectly or if there is some problem with the au Nano IC Card 04 an error message will ...

Страница 75: ...and pull the tray straight out in the direction of the arrow b Hold the au Nano IC Card 04 with the IC metal side turned up and set the card on the tray Insert the tray straight into the slot in the direction of the arrow Take care that the notch of the card is in the correct position Installing the au Nano IC Card 04 Tray Groove Notch au Nano IC Card 04 ...

Страница 76: ...erproof property of the product securely install the tray while confirming no part of the tray is sticking out Turn off the product before removing the au Nano IC Card 04 a Hook a finger fingernail in the groove under the au Nano IC Card 04 tray and pull the tray straight out in the direction of the arrow Removing the au Nano IC Card 04 Tray ...

Страница 77: ... the slot in the direction of the arrow b c Slide a finger in the direction of the arrow and make sure the tray is fully inserted and not sticking out To maintain waterproof property of the product securely install the tray while confirming no part of the tray is sticking out a b au Nano IC Card 04 Tray ...

Страница 78: ...icroSD memory card do not remove the microSD memory card turn off the power or subject the product to impact Doing so may corrupt the data For details about the microSD memory cards microSDHC memory cards and microSDXC memory cards supported by the product contact the respective microSD memory card retailers or refer to the au homepage Installing removing a microSD memory card ...

Страница 79: ... pull the tray straight out in the direction of the arrow b Hold the microSD memory card with the IC metal side turned down and set the card on the tray Insert the tray straight into the slot in the direction of the arrow Installing a microSD memory card Tray Tray Groove Groove microSD memory card ...

Страница 80: ...sticking out memo A microSD memory card has specified back front top and bottom sides Inserting a microSD memory card forcibly into the slot could result in failure to remove the card or a damage Do not touch the terminal part of microSD memory card Before removing the microSD memory card first unmount it a On the home screen Settings Storage Unmount SD card If an unmount confirmation screen displ...

Страница 81: ...rnail in the groove under the microSD memory card tray and pull the tray straight out in the direction of the arrow d Remove the microSD memory card from the tray a and then insert the tray straight into the slot in the direction of the arrow b Tray a b microSD memory card Tray ...

Страница 82: ...tray is sticking out memo Remove the microSD memory card after completely pulling out the tray It may cause a damage or data loss Applications installed on a microSD memory card are not available when the microSD memory card is removed When you purchase the product the internal battery is not fully charged Use the product only after it is fully charged memo For information on the usage time see Ma...

Страница 83: ...mon AC Adapter 05 sold separately Paying attention to the contours of the microUSB plug and the connector insert the plug straight into the connector Illustrations in this document may differ from actual forms depending on the AC adapter you use Connecting a specified charging equipment sold separately directly to the main unit for charging Common AC Adapter 05 sold separately microUSB Plug Confir...

Страница 84: ...atus bar When the charging is complete the indicator lights in green and a fully charged icon appears in the status bar c After charging is complete pull out the power plug of the Common AC Adapter 05 sold separately from the power outlet d Holding the microUSB plug of the Common AC Adapter 05 sold separately pull it straight out from the connector Common AC Adapter 05 sold separately AC 100V outl...

Страница 85: ...86 memo When you turn on the product in its initial state a setup wizard appears For details see the Setting Guide that comes with the product a Cancels Sleep mode if Sleep mode is on P 85 b Press and hold for at least two seconds The Phone options screen is displayed c Power off Turning the power on off Turning on the power Turning off the power ...

Страница 86: ... on the screen After the screen turned off release and The product vibrates After a while htc screen appears and the product restarts memo Forcibly rebooting resetting the product will cause any unsaved data to be lost Do not perform this procedure unless the product becomes unable to operate On the Phone options screen tap Restart RESTART to exit all the apps and restart the product Note that res...

Страница 87: ... of time the screen automatically turns off to save the battery power You can also let the product into Sleep mode immediately by pressing during operation Cancels Sleep mode Press to turn on the screen You can also release Sleep mode by double tapping the screen Sleep mode ...

Страница 88: ...reen dock Unlocking the product Lock screen Displays notiﬁcations If there are too many notiﬁcations to be displayed tap to display a list of the notiﬁcations Tap to display the information related to the notiﬁcation or ﬂick left or right to clear the notiﬁcation depending on the notiﬁcation Slide upward to display the screen before going into Sleep mode Displays your favorite contacts and dialed ...

Страница 89: ...87 Basic operations Basic operation of key icons 88 Home screen 88 Monitoring the product s status 94 Displaying a menu 98 ...

Страница 90: ... of key icons a Back key Go back to the previous screen b Home key Return to the home screen c Recently used apps Display recently used app history on a list You can start any app by tapping its history or delete the history by flicking it upward Tap to delete all the history and tap to display an app management menu or to make screen pinning settings Home screen BlinkFeed screen You can view news...

Страница 91: ...Status bar Displays notification icons and status icons P 94 Sliding the status bar down opens the notification panel P 96 b Topic title area Tap on feed titles to view various news topics highlights c Dock Tap an icon to activate the app or function You can change the apps to be displayed in the dock Make phone calls P 112 Browse Web pages Send receive E mails by using E mail ezweb ne jp address ...

Страница 92: ... shortcuts and widgets as you like Flick the extended home screen to the left and tap Tap to personalize LET S EXPLORE Home Work Out to switch apps based on your location In addition tap Home Work Out Personalize HTC Sense Home and share your location and personal usage data to display app and information recommendations that suites your location and interests e Apps Displays apps For information ...

Страница 93: ... story feeds from memo When you select news categories and tap news source names a list of feeds will be loaded Tap feed titles to open and read the articles and tap to add them to your news reading list When you slide downward without releasing your finger from the screen from the center of the screen your feeds will be refreshed to reflect the latest news You can add news sources from various co...

Страница 94: ...nkFeed screen to show the latest topics a On the BlinkFeed screen slide your finger down from the center of the screen Slide until you see RELEASE TO REFRESH b Release your finger Your feeds will be refreshed a On the home screen b Tap the icon of the app you want to use Sliding your finger upwards or downwards on the screen displays the previous or next page Activating an app ...

Страница 95: ...iption Clock This app can be used as a world clock alarm stopwatch or timer Weather Display weather information in your current location or other locations Calendar Display calendars and manage your schedule Gallery Share photos and videos and display them on a list You can also edit photos and perform other operations SMS Send and receive messages by using phone numbers as address Play Store Use ...

Страница 96: ...ities of your friends upload photos exchange messages with your acquaintances Twitter Use Twitter to post tweets or read tweets from other persons Monitoring the product s status Understanding icons Icon Description Missed call Sending call in progress receiving High quality voice call with a device that supports au VoLTE is in progress New e mail ezweb ne jp New G mail New SMS New PC mail Icon na...

Страница 97: ...4G appears on the screen for either network The product connects to the network that the company determines is least busy depending on the crowding and other conditions of the line Signal strength of wireless LAN Wi Fi Battery level To display the remaining battery charge level in percent on the left of the battery icon tap Settings Power Show battery level to tick the box Charging Vibrate mode ...

Страница 98: ... Displays the Settings menu P 118 c Address Book Plus Displays various information saved in the phonebook You can also display the contacts you call often such as Favorites etc on the notification panel Tap Settings to display or hide contacts or to set display conditions Tap Other Contacts to add contacts to be displayed d Notification area Tap to display the information related to the notificati...

Страница 99: ... panel a Switch setting Each time you tap the icon of each function the setting is switched b Sort quick settings items Drag for respective functions to sort the order of the functions You can move functions to HIDDEN ITEMS section or add functions in the HIDDEN ITEMS section to quick settings c Settings Displays the Settings menu P 118 d Specific setting menu Displays settings menu for each funct...

Страница 100: ...perations 98 Tap displayed on the screen The display is different depending on the screen Switching software keyboards a On the character entry screen long touch 10 key QWERTY Displaying a menu Displays a menu ...

Страница 101: ...e screen tap Settings Sound notification b Sound proﬁle Vibrate Silent On the status bar manner mode silent mode is displayed Tap Normal to cancel the manner mode silent mode Turning airplane mode on or off a On the home screen Settings Airplane mode and turn ON OFF ...

Страница 102: ...Basic operations 100 ...

Страница 103: ...re app Using the au災害対策 au Disaster Countermeasure app 102 Using the 災害用伝言板 Disaster Message Board 103 Using 緊急速報メール Emergency Rapid Mail 104 Using the 災害用音声お届けサービス Disaster Voice Messaging Service 107 Using 災害情報 Disaster information 109 ...

Страница 104: ...butes 緊急地震速報 Earthquake Early Warning 災害避難情報 Disaster and Evacuation Information and 津波警報 Tsunami Warning and 災害用音声お届けサービス Disaster Voice Messaging Service as well as 災害関連情報 Disaster related information a On the home screen au Support au災害対策 au Disaster Countermeasure This displays au災害対策 au Disaster Countermeasure menu Using the au災害対策 au Disaster Countermeasure app au 災害対策 au Disaster Counte...

Страница 105: ...the au災害対策 au Disaster Countermeasure menu 災害用伝言板 Disaster Message Board Follow the on screen instruction to register or check the information memo An e mail address ezweb ne jp is required to register safety information Set the e mail in advance For details about e mail address settings see the Setting Guide that comes with the product Deleting or editing of the notification settings is not allow...

Страница 106: ...vacuation information issued by the national or local government By default 受信設定 reception setting of Emergency Rapid Mail Earthquake Early Warning and Disaster and Evacuation Information is set to 受信する receive You can change the reception setting of Tsunami Warning using the Disaster and Evacuation Information settings When you receive an Earthquake Early Warning ensure your own safety depending...

Страница 107: ...mergency Rapid Mail during a call the warning tone does not sound When an earthquake with an estimated maximum intensity of low 5 or greater occurs an Earthquake Early Warning is sent to phones in areas where strong tremors are expected Immediately after an earthquake occurs tremors near the epicenter P wave preliminary tremors are picked up and the location scale and expected tremor intensity are...

Страница 108: ... to communication breakdown or system breakdown resulting in failure or delay in communications or information due to any causes that are beyond the responsibility of KDDI For details about Earthquake Early Warning and Tsunami Warning issued by the Japan Meteorological Agency visit their website at the URL below http www jma go jp Emergency Rapid Mail cannot be received while the product is turned...

Страница 109: ...Voice Messaging Service is a service to record voices with a smartphone and deliver them as a voice message to people to whom you want to deliver the information that you are safe when a large scale disaster occur a On the au災害対策 au Disaster Countermeasure menu tap 災害用音声お届けサービス Disaster Voice Messaging Service The 災害用音声お届けサービス Disaster Voice Messaging Service screen appears Using the 災害用音声お届けサービ...

Страница 110: ...l be notified via a pop up screen or an SMS that a voice message has been received You can listen to the message by receiving downloading and then playing it If the recipients are using a smartphone on which au Disaster Countermeasure app supporting the Disaster Voice Messaging Service is not enabled or using an au cell phone they will be notified via an SMS If the recipients are notified via an S...

Страница 111: ... the media sound volume is set to low or the vibrate mode is set Voice messages cannot be saved or played if the device memory does not have available space Some cell phones do not support receiving voice messages For details refer to the au homepage You can check the histories of Disaster and Evacuation Information delivered by the local governments and Disaster Information portal a On the au災害対策...

Страница 112: ...au災害対策 au Disaster Countermeasure app 110 ...

Страница 113: ...111 Calling Making calls 112 Receiving calls 115 Checking your own phone number 116 ...

Страница 114: ...e number tap to delete one digit at a time Long touch to delete all the digits entered During a call tap or to return to the home screen while maintaining the current connection To redisplay the calling screen tap on the home screen or slide the status bar down tap the other party being connected in the Notification area Tap END CALL to end a call Emergency call location notification This product ...

Страница 115: ...the emergency call receiving agency will not be notified of your location and phone number In places where signal reception from GPS satellites or a base station is relatively poor such as in an underground mall inside a building or behind a tall building the emergency call receiving agency may be notified of some other place different from your actual location When GPS cannot be used to notify yo...

Страница 116: ...al a call using Call History a On the home screen tap b Flick the screen to the right to select an entry of Call History c Tap the person you want to call talk tap END CALL memo Tapping Phonebook on the Call History screen allows you to view the entries of Call History by type Long touching an entry of Call History will display an option menu from which you can view detailed history delete the ent...

Страница 117: ...all while the product is in sleep mode on the lock screen side ANSWER upward or sideways b Talk Decline The call is hung up and the display returns to the original screen memo To decline an incoming call tap DECLINE To decline an incoming call while the product is in sleep mode on the lock screen slide DECLINE upward or sideways To temporarily mute the ringtone press or You can also mute the ringt...

Страница 118: ...Calling 116 a On the home screen tap Settings About Phone identity check Phone number Checking your own phone number ...

Страница 119: ...117 Function settings Displaying the Settings menu 118 ...

Страница 120: ...de the status bar down twice Displaying the Settings menu Item Description au Settings Menu Set au services including au ID Airplane mode Turn off phone and packet communication functions wireless LAN Wi Fi Bluetooth and other voice and data communication functions Wi Fi Connect to the Internet using a wireless LAN Wi Fi environment built in your home or a public wireless LAN environment away from...

Страница 121: ...rk More Make settings to use SMS in handouts or use Osaifu Keitai function Personalize You can add shortcuts of apps and widgets to the home screen and make display and sound settings Accounts sync Set up online service accounts and data auto synchronization settings Location Make settings to obtain location information provided by Google using Wi Fi network mobile network and GPS function Securit...

Страница 122: ...e G sensor which detects the tilt of the product HTC BoomSound with Dolby Audio Toggle between music mode and theater mode of speaker Toggle between ON and OFF of Dolby Audio when earphones are used Sound notification Make settings relating to sounds and vibrations such as manner mode and ringtones etc Call Make settings relating to phone functionality such as au network services etc au customer s...

Страница 123: ...owed by double tapping it or drag an item by sliding two fingers on the screen in the desired direction To turn off only Explore by touch when TalkBack function is active on the Settings menu screen tap Accessibility TalkBack Settings to untick the Explore by touch check box Power Check the remaining battery level and apps using the battery power Language keyboard Make settings relating to display...

Страница 124: ...Function settings 122 ...

Страница 125: ... 127 After sales service 130 Main specifications 137 Specific Absorption Rate SAR of Cellular phones 140 FCC Notice 143 FCC RF exposure information 145 Body worn operation 145 DECLARATION OF CONFORMITY 146 Export Administration Regulations 150 Intellectual property rights 150 ...

Страница 126: ... Common AC Adapter 03 Navy 0301PBA sold separately Common AC Adapter 03 Green 0301PGA sold separately Common AC Adapter 03 Pink 0301PPA sold separately Common AC Adapter 03 Blue 0301PLA sold separately AC Adapter JUPITRIS white L02P001W sold separately AC Adapter JUPITRIS red L02P001R sold separately AC Adapter JUPITRIS blue L02P001L sold separately AC Adapter JUPITRIS pink L02P001P sold separatel...

Страница 127: ...rately Portable charger 02 0301PFA sold separately memo Portable charger 02 sold separately may not be able to charge the product sufficiently To get the latest information about peripheral equipment supported visit the au homepage http www au kddi com or contact Customer Service Center This product does not support ASYNC Fax communications Accessories shown above can also be purchased from au onl...

Страница 128: ... specified charging equipment sold separately correctly connected to the product P 81 Battery usage time is short Are you charging the battery enough Is the product often used at places where out of service area is displayed Is the internal battery at the end of its life P 40 P 80 Cannot operate touch panel as intended Are you operating with gloved hands Are you operating with a fingernail or fore...

Страница 129: ... a wireless LAN Wi Fi Information charges for updating software are free of charge Display illumination turns off too quickly If you do not perform any operation for a certain period of time the screen will automatically go blank to save the battery power sleep mode P 85 Cannot hear the other party Is the receiver volume at the lowest level Are you covering the earpiece with your ear Make sure tha...

Страница 130: ... sure to confirm that the product has sufficient remaining battery capacity before executing a software update operation Be sure to perform software update operations in a location where signal conditions are good and do not move the product while updating is in progress Backup of important data is recommended before performing a software update operation Note that you may not be able to back up c...

Страница 131: ... turn off the power while the software update is in progress Doing so may cause the update to fail If a software update operation fails or is stopped part way through execute it again If you fail to update software it may become impossible to operate the product If this happens bring it to an au shop or PiPit not accepted by some shops memo If the product does not restart after the software update...

Страница 132: ...he update program later tick Install later radio button OK When asking for repair For repair contact Keitai Guarantee Service Center Updating software After sales service During the warranty period Repairs will be done based on the terms of services of the free of charge repair warranty described on the warranty card Outside the warranty period We shall repair the product for a charge as requested...

Страница 133: ...ales service are collected and recycled by KDDI Neither parts nor cell phones can be returned to customers The products that have been altered modified or analyzed including software modification analysis including rooting reverse engineering decompiling or disassembling or that have been repaired by service providers other than our authorized maintenance and repair shop may not be covered by the ...

Страница 134: ...ng time without worries This service expands coverage for many troubles including malfunction theft and loss For details of this service refer to au homepage or contact Keitai Guarantee Service Center memo You can apply for membership only at the time of purchasing your au cell phone Once you cancel the membership you cannot reapply for it until you purchase an au cell phone next time Note that wh...

Страница 135: ...o IC Card 04 The au Nano IC Card 04 is lent to you by au In case of loss or damage the card will be replaced at your expense When malfunction is suspected or in case of theft or loss contact an au shop or PiPit After sales service If you are unsure about anything regarding after sales service contact the following service contact Customer Service Center for service canceling procedure in case of l...

Страница 136: ...ernet acceptance if damage wet theft and loss are eligible In the case of spontaneous failure not the cause damage such as water wet but does not power on the screen does not function or other it will be accepted by phone for interview is required To apply for the Internet you need the e mail address From a land line phone From an au cell phone 0120 925 919 toll free Business hours 9 00 21 00 7 da...

Страница 137: ... year Free Not eligible From second year Charged to customer First time 5 000 yen Second time 8 000 yen Partial damage water damage total destruction theft loss Service description Keitai Guarantee Service Plus LTE Member Non member Spontaneous Failure First year Free Free From 2nd year Free 3 year guarantee Charged at cost Partial damage Charged to customer 5 000 yen maximum Water damage total de...

Страница 138: ...ervice in a past year at the subscription to this service it will be the 1st use of the service and if you use it will be the 2nd For details refer to the au homepage Holding over and repair Damages and malfunctions intentionally caused by the customer as well as those due to modification e g disassembly change of parts painting etc by the customer are not covered by this service You cannot receiv...

Страница 139: ...may be restricted Please note that we do not guarantee the operation of the product with non HTC SIM card To unlock the SIM perform the following operations on the home screen tap Settings About Phone identity SIM card status UNLOCK SIM For details refer to the au homepage SIM unlock Main specifications Display Approx 5 2 inch Super LCD 3 WQHD 2 560 1 440 dots FHD Max approx 16 67 million colors W...

Страница 140: ...noted due to charging conditions air temperature and other operating environmental conditions signal Memory built in ROM Approx 32 GB RAM Approx 3 GB Continuous talk time In Japan Approx 1 120 minutes Overseas GSM Approx 710 minutes Continuous standby time In Japan Approx 370 hours Overseas GSM Approx 410 hours Charging time Approx 110 minutes When Common AC Adapter 05 sold separately is used Appr...

Страница 141: ...Profile A2DP Apt x SCMS T Advanced Audio Distribution Profile AVRCP Audio Video Remote Control Profile HID Human Interface Device Profile HSP Headset Profile OPP Object Push Profile PAN Personal Area Networking Profile PBAP Phone Book Access Profile HOGP HID Over GATT Profile MAP Message Access Proﬁle 2 This may change according to obstructions between the communication devices and signal receptio...

Страница 142: ... of radio waves and international guidelines for radiation protection Image pickup device CMOS Effective pixels Main Camera Approx 20 2 million pixels Front facing camera Approx 13 million pixels Depth camera Approx 2 million pixels Continuous Full Seg Viewable Time Approx 4 hours 50 minutes Continuous 1 Seg Viewable Time Approx 3 hours 20 minutes Specific Absorption Rate SAR of Cellular phones ...

Страница 143: ...equate factor of safety regardless of the user s age or health conditions The Japanese technical regulations and international guidelines define such tolerance limits for radiation protection in terms of a specific absorption rate SAR which represents the average rate at which the radio frequency energy is absorbed by the human body The SAR tolerance limit for this cell phone is 2 0 W kg The highe...

Страница 144: ...u communicating using this product use a carrying case or any other accessory to keep it at least 1 5 cm apart from your body with no intervening metallic objects This procedures has been verified to allow this cellular phone to conform to the specifications of the Japanese technical regulations and international guidelines for radiation protection The World Health Organization states A large numb...

Страница 145: ...Radio Equipment Regulations This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ministry of Internal Affairs and Communications website http www tele soumu go jp j ele index htm Associa...

Страница 146: ... particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an o...

Страница 147: ...ts employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg The tests are performed in positions and locations e g at the ear and worn on the body as required by the FCC for each model The SAR value for this model handset when tested for use at the ear is 0 68W kg and when worn on the body as described in this user guide is 1 0 W kg This p...

Страница 148: ...ection of http www fcc gov oet ea fccid after searching on FCC ID NM8HTV31 Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications Internet Association CTIA website at http www ctia org 1 If your device belongs to Class II device please put below countries you are intended to sold 2 Products with 2 4 GHz Wireless LAN Devices For 2 4 GHz wireless LAN ...

Страница 149: ...ed periods of time Note For France headphones earphones for this device are compliant with the sound pressure level requirement laid down in the applicable EN 50332 1 2000 and or EN50332 2 2003 standard as required by French Article L 5232 1 4 CE SAR Information This device meets the EU requirements 1999 519 EC on the limitation of exposure of the general public to electromagnetic fields by way of...

Страница 150: ... has been tested and meets the ICNIRP exposure guidelines and the European Standard EN 62311 and EN 62209 2 for use with dedicated accessories Use of other accessories which contain metals may not ensure compliance with ICNIRP exposure guidelines SAR is measured with the device at a separation of 1 5 cm to the body while transmitting at the highest certified output power level in all frequency ban...

Страница 151: ...Appendix 149 ...

Страница 152: ... and its accessories To export and re export this product and its accessories take the required measures on your responsibility and at your expenses For details on the procedures contact the Ministry of Economy Trade and Industry or the U S Department of Commerce Trademarks Company names and product names referred to in this manual are trademarks or registered trademarks of their respective compan...

Страница 153: ...tes Bluetooth smart ready word mark and logo are registered trademarks of Bluetooth SIG Inc and HTC Corporation has permission to use them Wi Fi Certified and its logo are registered trademarks or trademarks of the Wi Fi Alliance Wi Fi and Wi Fi logo are registered trademarks of the Wi Fi Alliance Microsoft Windows Windows Vista ActiveSync and Outlook logo are either registered trademarks or trade...

Страница 154: ...rks of the Facebook Inc iPhone is a trademark of Apple Inc Apple Mac and Mac OS are trademarks of Apple Computer INC registered in the United States and other countries The iPhone trademark is being used under license of Aiphone Co Ltd Copyright 2015 Google Inc All rights reserved Google Google logo Android Google Play Google Google Drive Google Voice Search Google Maps Chrome Gmail Hangouts YouTu...

Страница 155: ...of Dolby Laboratories The pictograms in this product include pictograms used with the permission of NTT DOCOMO INC 2014 Comic Communication Co Ltd All rights reserved HTC Zoe HTC BoomSound and HTC BlinkFeed are registered trademarks of HTC Corporation The HTC products bearing this logo are conformed to Hi Res Audio standard defined by Japan Audio Society This logo is registered trademark All other...

Страница 156: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF T...

Страница 157: ... OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE More An export permit may be required if this device is taken out of the country to be used by or transferred to anyone else No such permit is required if you take this device out of the country and bring it back for the purpose of personal use when going on vacations or short business trips This device is controlle...

Страница 158: ...ses and for profit uses This product is licensed under the AVC patent portfolio license for the personal and noncommercial use of a consumer to i encode video in compliance with the AVC standard henceforth referred to as AVC video and or ii decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and or was obtained from a video provider licensed to provide ...

Страница 159: ...Appendix 157 ...

Страница 160: ...mation toll free Business hours 9 00 20 00 7 days a week From ﬁxed line phones From au cell phones 0077 7 111 157 without area code PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR AFTER CALLING 157 ON YOUR au CELLPHONE For service canceling procedure in case of loss or theft toll free Business hours 24 hours live support 7 days a week From ﬁxed line phones From au cell phones 0077 7 113 113 without ...

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