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Troubleshooting

HQUA

Section 4 Troubleshooting

Symptom

Possible Cause

Solution

Green Light Off

GFCI and/or breaker tripped

Reset GFCI and/or breaker

Ballast damaged

Replace ballast and use a TVSS

Red Light Off

Connection problem

Power off&wait 15 minutes,adjust
the connection between UV lamp
and the ballast.Then try it again

UV lamp damaged or died

Replace it with a new one

Leak at inlet or outlet

Threaded pipe fittings are leaking

Clean threads, reseal with Teflon
tape and retighten

System is operating but
water

tests

reveal

bacterial contamination

Equipment downstream of UV system
is acting as a breeding ground for
pathogens

Ensure UV is the last piece of
treatment equipment

Recontamination from pipe dead-ends

Remove any pipe dead-ends and
flush with chlorine

Section 5 After-Sales Service

Should you need any support, or have questions about your system, please contact

our Technical Support team at [email protected] and we will be happy to assist you.

We sincerely hope you enjoy the benefits of clean, safe drinking water after the

installation of your HQUA disinfection system.

Содержание UV Water Sterilizer

Страница 1: ... 3 Section 2 General Information 4 7 Section 3 Maintenance 7 9 Section 4 Troubleshooting 10 Section 5 After Sales Service 10 Commitment 11 Version No 20170601 By James HQUA Technical Support Team At TX US HQUA UV Water Sterilizer Instruction Manual ...

Страница 2: ...o not use any type of adapter with this system DO NOT operate the UV water sterilizer if it has a damaged cord or plug DO NOT install this UV water sterilizer where it will be exposed to outdoor or under temperatures below freezing Waste electrical and electronic equipment WEEE This symbol indicates that you should not discard wasted electrical or electronic equipment WEEE in the trash For proper ...

Страница 3: ... Degradation Caution Due to thermal expansion concerns and potential material degradation due to UV exposure it is recommended to use metal fittings and at least 10 of copper pipe on the outlet of your UV chamber Hg Exposure The UV lamp contains mercury If the lamp breaks then avoid inhalation or ingestion of the debris and avoid exposure to eyes and skin Never use a vacuum cleaner to clean up a b...

Страница 4: ...ou need before installing If something miss contact the manufacturer and seller or its service agent to get more help please 1 One Stainless Steel Chamber 304 food grade 37 2 2 5inch Cylinder with 3 4 in outlet 2 One Quartz Sleeve protect the UV lamp 37 0 85inch with one end 3 Two UV lamps with 4pin one end 36 4inch 0 6inch T5 4 Two waterproof O ring suit for the Quartz Sleeve 5 Two plastic bracke...

Страница 5: ...tem make sure you have enough space for this product Mark the mounting position and drill two holes on the wall Screw on the plastic bracket for later use Make sure you have an adequate clearance above chamber to allow for removal of the lamp and sleeve Make sure you have turned off the main water supply already Pay attention to the labels appear in the installation procedures Carefully operate pl...

Страница 6: ...General Information 6 HQUA ...

Страница 7: ...p Both on means our product is working on a good condition If the green one is off and the red one is on it s still working But we suggest you check the UV lamp situation with protection of your eyes and skin Replace the UV lamp annually or biennially if seasonal home use to ensure maximum disinfection 3 1 Replace the UV lamp Replcing an UV lamp is quite easy and take a little time with it One UV ...

Страница 8: ...rm due to the minerals in the water This coating must be removed because it reduces the amount of UV light reaching the water thereby reducing disinfection performance If the sleeve can not be cleaned it must be replaced Prerequisites Close the water supply of your system and drains all lines Make sure the water in the chamber lower than the quartz sleeve Depressurize the unit Place a small pail u...

Страница 9: ...General Information 9 HQUA Procedures ...

Страница 10: ... threads reseal with Teflon tape and retighten System is operating but water tests reveal bacterial contamination Equipment downstream of UV system is acting as a breeding ground for pathogens Ensure UV is the last piece of treatment equipment Recontamination from pipe dead ends Remove any pipe dead ends and flush with chlorine Section 5 After Sales Service Should you need any support or have ques...

Страница 11: ...aintenance accidents acts of God or minor scratches or imperfections that do not materially impair the operation of the product The warranties also do not cover products that are not installed as outlined in the applicable Owner s Manual Parts repaired or replaced under these warranties will be covered under warranty up to the end of the warranty period applicable to the original part The above wa...

Страница 12: ...12 HQUA End ...

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