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TP585 User Manual

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9 WINDOWS DRIVER

9.1 Information

This Windows Driver Installation Instruction provides information on installation, detailed
specifications, and usage of the printer’s Windows Driver according to PC operating system
(OS).
We maintain ongoing efforts to enhance and upgrade the functions and quality of all our
products. As follows, product specifications and/or user manual content may be changed
without prior notice.

9.2 Operating System (OS) Environment

The following operating systems are supported for usage.



Microsoft Windows 10 (32 bit/64 bit)



Microsoft Windows 8 (32 bit/64 bit)



Microsoft Windows 7 SP1 (32 bit/64 bit)



Microsoft Windows Vista SP2 (32 bit/64 bit)



Microsoft Windows XP Professional SP3 (32 bit)



Microsoft Windows Server 2012(64 bit)



Microsoft Windows Server 2008 R2

9.3 Windows Driver Preparation

The installation file name is HPRT POS Printer Driver-v-X.X.X.X.exe
eg. : HPRT POS Printer Driver-v-2.7.1.8.exe

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Содержание TP585

Страница 1: ...TP585 User Manual Xiamen Hanin Electronic Technology Co Ltd ADD 5F 8 Aide Airport Industrial Park Huli District Xiamen China Tel 86 0 592 5885991 Web www hprt com...

Страница 2: ...3 2 Printing Media Specification 13 3 2 1 Continuous Thermal Paper Specification 13 3 2 2 Notices 13 3 3 Printing and Cutting Position 14 3 3 1 Printing position 14 3 3 2 Cutting Position 14 4 INSTAL...

Страница 3: ...NTENANCE 24 7 1 Cleaning Head 24 7 2 Cleaning Sensors Roller and or Paper Path 24 8 UTILITY TOOL FOR POS INSTRUCTION 25 8 1 Utility Tool Installation 26 8 2 Using Utility Tool 29 8 2 1 Add Modify Dele...

Страница 4: ...ion 65 9 2 Operating System OS Environment 65 9 3 Windows Driver Preparation 65 9 4 Windows Driver Installation 66 9 5 Detailed Windows Driver Setting 70 9 5 1 Printing Preferences 70 9 5 2 Printer pr...

Страница 5: ...any any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2021 the copyright belongs to Xiamen Hanin Electronic Technology Co Ltd Printed...

Страница 6: ...into the printer 5 Do not expose the printer to high temperatures direct sunlight or dust 6 Protect the printer from shock impact and vibration 7 Be certain the power source is within the voltage rati...

Страница 7: ...he user and or third party We are not legally liable for any damages and or issues resulting from the use of options and or parts that are not authentic or authorized products WEEE Waste Electrical an...

Страница 8: ...need real time field print receipts TP585 can connect with other equipment through cash drawer USB and Bluetooth optional interfaces And the printer drivers are available for the WINDOWS XP 7 8 10 Vis...

Страница 9: ...ge 1 Check the outside of the box and the printer for possible damage 2 Check whether you have received the following accessories together with the printer if there are any items missing please contac...

Страница 10: ...on short press the feed button once to feed one line of paper When the printer is off long press the power button about 3s to turn on the printer and hold it until about 6s to print self test page Wh...

Страница 11: ...n 2 PC858 Euro KU42 Thai TIS11 Thai TIS18 Thai PC720 Arabic WPC775 Baltic Rim PC855 Cyrillic PC862 Hebrew PC864 Arabic ISO8859 2 Latin2 ISO8859 15 Latin9 WPC1250 Latin 2 WPC1251 Cyrillic WPC1253 Greek...

Страница 12: ...x Condition Operating 0 40 20 85 RH Storage 20 60 5 95 RH Reliability TPH Life 100 KM Cutter Life 500 000 times Emulation ESC POS Packing Information Dimensions 110mm 105mm 114mm W D H Weight 500g Acc...

Страница 13: ...ty paper otherwise it will influence the printing quality and decrease the thermal printer head life Do not stick the paper on the paper roll mandrill If the thermal paper is polluted by chemical or o...

Страница 14: ...al 14 3 3 Printing and Cutting Position 3 3 1 Printing position 3 3 2 Cutting Position Type Paper Cutting Position L1 TP585 11 6mm 0 1 58 mm Print Paper Printing position Print area width 48mm Paper w...

Страница 15: ...TP585 User Manual 15 4 INSTALLATION AND USAGE 4 1 Media Loading 1 Pull the cover opening lever to open the front cover 2 Load the paper roll in the correct direction as shown below...

Страница 16: ...TP585 User Manual 16 3 Pull out some paper and close the printer cover 4 Tear the extra paper Note make sure the paper roll is entangled otherwise it may cause paper jam or other failures...

Страница 17: ...ended by supplier or equivalent products 2 When disconnecting the power adapter plug handhold plug connector housing to avoid the pulling on the cable in force 3 Avoid dragging the power adapter cable...

Страница 18: ...atus Printer Status Red On Paper end Red Flash Error cutter jam over temperature etc Blue On Busy Green On On stand by Notes The printer uses a thermistor to detect the temperature of the print head I...

Страница 19: ...ure the printer is off and top cover closes properly 3 Press the paper feed button and power button simultaneously to turn the printer on The printer is ready to receive data as soon as it completes t...

Страница 20: ...optional 5 1 USB Figure 5 1 5 2 Cash Drawer Interface Figure 5 2 Electrical characteristics Driving voltage DC 24V Driving current Maximum 0 8 A In 510 ms Detection signal for drawer status L 0 0 5 V...

Страница 21: ...th Default name BT Printer XXXX Default password 1234 For Bluetooth Setting details please scan the QR code below POS Printer BT Connection Manual Note The Bluetooth setting is only valid for the devi...

Страница 22: ...inter has no power Connect printer to power supply Printer is not on Turn on the printer Circuit board is broken Contact with the dealer 6 2 LED Indicator and Beeper Alarm Problem Description Probable...

Страница 23: ...dealer for assistance 6 4 Problems Emerge During the Paper Cutting Problem Description Probable Reason Resolution Cutter jam the movable cutter cannot go back Cutter abrasion insufficient cutting Rep...

Страница 24: ...damaged in any way 7 1 Cleaning Head 1 Open the Printer Cover and then use a cotton stick with medical use alcohol to clean the print head in the direction from the center of the head to the edges 2...

Страница 25: ...following operating system Microsoft Windows 10 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows 7 SP1 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP Pro...

Страница 26: ...85 User Manual 26 8 1 Utility Tool Installation The following screens take Win 7 for example 1 Open the installation package 2 Choose English and click OK 3 Choose I accept the agreement then click Ne...

Страница 27: ...TP585 User Manual 27 4 Click Next 5 Select start menu folder Click Next...

Страница 28: ...TP585 User Manual 28 6 Click Install 7 Click Finish Utility is installed successfully...

Страница 29: ...ility Tool Warning In different operating system screen has a slight difference Please operate it according to the tips Take TP585 Windows 7 for example 8 2 1 Add Modify Delete Connect Printer 8 2 1 1...

Страница 30: ...TP585 User Manual 30 2 Choose the appropriate printer type and port Then click OK Take TP585 for example 8 2 1 2 Modify printer 1 Choose the printer you want to modify in the list Click Modify Printer...

Страница 31: ...TP585 User Manual 31 2 Choose the new printer and new port Then click OK 3 The new printer is added successfully...

Страница 32: ...TP585 User Manual 32 8 2 1 3 Delete printer 1 Choose the printer you want to delete in the list and click Delete Printer 2 Click Yes then the printer is deleted...

Страница 33: ...TP585 User Manual 33 8 2 1 4 Connection Test 1 Choose the printer Click Connection Test...

Страница 34: ...following window If the connection is unsuccessful please connect the printer with computer Notes 1 Make sure printer is connected with computer and power on 2 Make sure printer is loaded with paper...

Страница 35: ...User Manual 35 8 2 2 Functions The utility function contains the following items Printer Test Command Test Manage Images Download Image in Compatible Mode Download Fonts Parameter Setting Advanced Set...

Страница 36: ...st to see if the printer will print properly 2 Partial Cut Test Click the cutter test and the paper will be cut automatically Cutting method is partial cut Partial cut Not all cut off between the two...

Страница 37: ...content Such as Print Text Test Note The language option in the lower right corner is checked according to the input text For example The input is Simplified Chinese the language is checked for Simpli...

Страница 38: ...he QRCode mode Model 1 2 Module size 1 16 The larger the module value the larger the printed QR code is and the smaller the opposite Error correction level 7 30 The higher the error correction level t...

Страница 39: ...30 Rows 0 90 Width of the module 2 6 The larger the module value the wider the width of the printed PDF417 barcode and the smaller the opposite Row height 2 8 The larger the module value the longer th...

Страница 40: ...r Manual 40 8 2 2 2 Command Test In the command test you can send command to the printer Input text or hexadecimal data Select a file or enter a command in the input box 1 Click Send by Text input tex...

Страница 41: ...P585 User Manual 41 Sending Recycle When the interval is set to 3000ms you can set the interval as needed then click Send the printer starts to recycle printing Click Stop to stop the recycle printing...

Страница 42: ...TP585 User Manual 42 2 Click Send by Hex input the content Convert text to HEX or send ESC command...

Страница 43: ...3 8 2 2 3 Manage Images 1 Click Download to add the image if you want to print the picture set the print location before clicking Download mode of G to print the picture It is recommended to use a pic...

Страница 44: ...TP585 User Manual 44 2 Select the print location center left and right Such as left print Note Total memory 556K each bitmap should be below 40K C Users 1993 Desktop 01 bmp...

Страница 45: ...Each time click Download mode of G an image list number will be generated Click the image list select Delete selected image will delete the image click Delete all Images without clicking the list opt...

Страница 46: ...TP585 User Manual 46 8 2 2 4 Download Fonts Select the font from the existing file and click Download Note After downloading the font successfully you need to restart the printer to take effect...

Страница 47: ...User Manual 47 8 2 2 5 Parameter Setting 1 Click Parameter Setting to set COM Config Only support the printers configured with serial interface Language And Charset Config Cut Paper Buzzer and Other C...

Страница 48: ...TP585 User Manual 48 COM Config Click the items to set Baud Rate Data Bits Stop Bits Parity Check and Flow Control Baud Rate Data Bits Stop Bits Parity Check...

Страница 49: ...ed with serial port 2 The value of the serial port parameter can be obtained according to the value of the Self test page information Language And Charset Config Click the items to set Codepage Intern...

Страница 50: ...TP585 User Manual 50 International Character Language Mode The default mode is Chinese Japanese Korean Chinese Mode...

Страница 51: ...TP585 User Manual 51 Arabic Transform Vietnamese transform...

Страница 52: ...er closes the cover it will automatically cut the paper Disable Cut paper after the cover is closed The printer does not cut the paper automatically after closing the cover Enable Cut paper when power...

Страница 53: ...and interval time can be set for what you want such as 1 milliseconds 2 milliseconds or 3 milliseconds etc The following setting is set as an example When cutting one piece of paper each time the prin...

Страница 54: ...Auto Line Feed DPI Mode and USB Port Mode Print Density default level 2 The print density value varies according to the paper material and it can be adjusted to suit your needs Paper Width Setting No...

Страница 55: ...TP585 User Manual 55 DPI Mode Default 203DPI USB Port Mode Check the Virtual Serial Port Right click the computer and select Manage Click Device Manager to view the virtual port such as COM2...

Страница 56: ...TP585 User Manual 56 Return to the printer utility and click Modify Printer COM2...

Страница 57: ...TP585 User Manual 57...

Страница 58: ...TP585 User Manual 58 Change the port to COM2 COM2...

Страница 59: ...TP585 User Manual 59 2 After finishing setting all the above parameters click Set and restart the printer then the setting would take effect...

Страница 60: ...en the printer is in the off state the blank part at the top of the printed paper is larger than the blank part at the top of the paper printed in the on state 2 Reduction Of Excessive Bottom Margin W...

Страница 61: ...the barcode Bluetooth Setting User can type a new Bluetooth name and password in the following window click set and restart the printer to take effect of the setting Notes 1 This setting is only effec...

Страница 62: ...TP585 User Manual 62 Length of Print Click Length of Print to obtain the length of the paper that the printer has printed...

Страница 63: ...TP585 User Manual 63 8 3 Firmware Update 1 Click FW Update...

Страница 64: ...TP585 User Manual 64 2 Select the dfu file 3 When the Device appears Printer click Update 4 Update success 5 Restart the printer to take the update into effect Printer...

Страница 65: ...ions and or user manual content may be changed without prior notice 9 2 Operating System OS Environment The following operating systems are supported for usage Microsoft Windows 10 32 bit 64 bit Micro...

Страница 66: ...tion Warning Under different operating system the screen has slight difference Please operate it according to the tips Take TP585 Windows 7 as example 1 Double click Windows Driver and choose language...

Страница 67: ...TP585 User Manual 67 3 Click Next...

Страница 68: ...Mx is for serial port LPTx is for parallel port Choose the type and port of driver such as TP585 COM1 Click Next Note If printer is already connected with computer by USB port it only needs to click I...

Страница 69: ...r is installed successfully 6 After installation the icon will be found in Start Devices and Printers Note If you already installed the driver No matter what kind of port when you connect the printer...

Страница 70: ...TP585 User Manual 70 9 5 Detailed Windows Driver Setting 9 5 1 Printing Preferences 1 Click Start Devices and Printers Right click TP585 and choose Printing preferences...

Страница 71: ...TP585 User Manual 71 2 According to the different needs choose Paper Offset Rotate Effect Copies in Page...

Страница 72: ...TP585 User Manual 72 Click on Paper Name Click on Manager add or delete paper Set direction of paper...

Страница 73: ...TP585 User Manual 73 Click on Advanced to set Save Paper Cut Paper Feed Paper Cash Drawer Custom Command Logo Buzzer compression Code Page and Error Reprint Save Paper...

Страница 74: ...P585 User Manual 74 Cut Paper Cut Distance 0 5 10 15 20mm End Document Feed Paper Feed Mode Feed Automatically Cut Automatically Cut Automatically PerPage None Feed Distance 0 5 10 15 20mm End Documen...

Страница 75: ...TP585 User Manual 75 Cash Drawer Custom Command...

Страница 76: ...TP585 User Manual 76 Logo Note this setting need to be set in utility here are the steps Open the utility and click Manage Images...

Страница 77: ...TP585 User Manual 77 Click Download Click Add to add a logo BMP format is recommended...

Страница 78: ...anual 78 Select the print location and then click Download mode of G Such as left print Return to image list to view the image number Note each time click Download mode of G an image list number will...

Страница 79: ...TP585 User Manual 79 Select Printer properties in Devices and Printers then click Preference...

Страница 80: ...TP585 User Manual 80 Click the Advanced then click Logo...

Страница 81: ...85 User Manual 81 Set the printing time to print and click OK Such as Start Document Return to the logo setting in driver also select Print left Set the key Code according to the image number Such as...

Страница 82: ...TP585 User Manual 82 Then click OK...

Страница 83: ...TP585 User Manual 83 Click Print Test Page to view the printing effect...

Страница 84: ...TP585 User Manual 84 Buzzer Buzzer times 0 1 2 3 4 5 Buzzer Duration 0 0 0 5 1 1 5 2 2 5 3 0 Sec Buzzer Interval 0 0 0 5 1 1 5 2 2 5 3 0 Sec Note This setting must be operated in Utility...

Страница 85: ...TP585 User Manual 85 Compression Code Page...

Страница 86: ...TP585 User Manual 86 Error Reprint...

Страница 87: ...TP585 User Manual 87 3 Click Watermark Set watermark to print...

Страница 88: ...TP585 User Manual 88 4 Click Halftone to set the halftone...

Страница 89: ...rcode Assuming the font type of the main document is Italics if you want to convert the data 123456 to the barcode printing the steps are as follows Sets the data 123456 font type to a different font...

Страница 90: ...TP585 User Manual 90 Open the Preference If the document is open you can set it in the document file print preferences...

Страница 91: ...TP585 User Manual 91 Add Barcode firstly...

Страница 92: ...TP585 User Manual 92 Set the Font Name and the Barcode Option...

Страница 93: ...TP585 User Manual 93 Click the Printer Setting Choose the Display Language for Properties...

Страница 94: ...the Font Substitution select the system text need to be replaced for example Arial and then select the font you want to replace for example 01 and click Settings and the replacement font will display...

Страница 95: ...TP585 User Manual 95...

Страница 96: ...TP585 User Manual 96...

Страница 97: ...TP585 User Manual 97...

Страница 98: ...TP585 User Manual 98 If you do not have a barcode set the action is as follows Suppose you change the size of the data 123456 for example Set the Printing preferences...

Страница 99: ...TP585 User Manual 99 Click the Printer Setting Choose the Display Language for Properties Turn on the Font Substitution...

Страница 100: ...TP585 User Manual 100 Select the System Font for example Arial...

Страница 101: ...TP585 User Manual 101 Select the font to that you want to replace Click Set...

Страница 102: ...TP585 User Manual 102...

Страница 103: ...User Manual 103 9 5 2 Printer properties 1 Click Start Devices and Printers Right click TP585 and choose Printer properties 2 Choose General click on Print Test Page then it will print the current set...

Страница 104: ...TP585 User Manual 104 3 Set the Ports 4 Click Advanced to set the printing time...

Страница 105: ...TP585 User Manual 105...

Страница 106: ...TP585 User Manual 106 9 6 Uninstall Windows Driver 1 Double click Windows Driver 2 Choose Uninstall printer driver then click Next 3 Choose TP585 then click Next...

Страница 107: ...TP585 User Manual 107...

Страница 108: ...TP585 User Manual 108 10 DOWNLOADS 1 Open the website of HPRT http www hprt com 2 Choose DOWNLOADS and choose TP585 for product model then click Download to download what you need...

Страница 109: ...TP585 User Manual 109 ATTACHMENT 1 TP585...

Страница 110: ...the equipment is oper ated in a commercial environment This equipment generates uses and can radiate ra dio frequency energy and if not installed and used in accordance with the instruction manual may...

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