background image

Communica�on Problem

-16-

Problem

Cause

Solu�on

Problem

Cause

Solu�on

8.

T

h

ba

c

ode 

printed on t

h

lab

e

l

 

can

 not 

b

e s

ca

nned

 

 

Ad

j

ust t

h

c

on

c

entr

a�

on or print speed 

properly.

 

 

9.

Auto 

cal

i

b

r

a�

on 

fa

i

l

e

d.

 

T

h

l

o

a

din

g

 o

f

 t

h

m

edi

a

 

is in

c

orre

c

t

.

 

E

nsure t

ha

t t

h

m

edi

a

 is proper

ly

 

l

o

a

ded

.

 

T

h

m

ediu

m

 is not 

dete

c

ted 

by

 t

h

e sensor

.

 

C

al

i

b

r

a

te t

h

e printer

.

 

T

h

e sensor is dirt

y

 or 

in

c

orre

c

t

ly

 posi

oned

.

 

Mak

e sure t

ha

t t

h

e sensor is 

cl

e

a

a

nd 

c

orre

c

t

ly

 posi

oned

.

 Durin

g

 t

h

cal

i

b

r

a�

on 

pro

c

ess

,

 t

h

gap

 

ma

r

k

 or 

black

 

ma

r

k

 

s

h

ou

l

b

al

i

g

ned wit

h

 t

h

paper sensor. 

 

I

n

c

orre

c

m

edi

a

 t

y

pe 

se

n

g.

 

Set t

h

e printer 

m

edi

a

 t

y

pe 

c

orre

c

t

ly.

 

 

The prin�ng is too dark or 

too light, the barcode does 

not meet the specifica�ons. 

There is not enough blank 

space around the barcode.

Leave at least 3.2 mm (1/8 inch) between 

the barcode on the label and other printed 

areas and the edge of the label.

1

.

 T

h

lab

e

l

 

f

or

ma

ha

b

een sent to t

h

printer

,

 

b

ut it 

ha

not 

b

een iden

�fi

ed

.

 

2

.

 T

h

e DATA 

l

i

gh

t did 

not 

fla

s

h.

 

T

h

c

o

mm

uni

ca�

on 

p

a

r

am

eters 

a

re not 

c

orre

c

t

.

 

C

h

e

ck

 printer dri

v

er or so

w

a

re 

c

o

mm

uni

ca�

on se

n

g

C

h

e

ck

 t

h

ha

nds

hak

e proto

c

o

l

 se

n

g

 

f

or 

t

h

e printer 

a

nd t

h

e se

n

g

s used 

m

ust 

b

abl

e to 

ma

t

ch

 t

h

e se

n

g

s used 

by

 t

h

c

o

m

puter 

h

ost

.

 

If

 t

h

e dri

v

er is used

,

 t

h

dri

v

er 

c

o

mm

uni

ca�

on se

n

g

s re

la

ted to 

t

h

c

onne

c�

on s

h

ou

l

b

ch

e

ck

ed

.

 

3

.

 T

h

lab

e

l

 

f

or

ma

ha

b

een sent to t

h

printer

,

 

b

ut it 

ha

not 

b

een iden

�fi

ed

.

 

4

.

 T

h

e DATA 

l

i

gh

ts 

fla

s

h,

 

b

ut not print

.

 

T

h

e pre

fix

 

a

nd t

h

sep

a

r

a

ted 

cha

r

ac

ter set in 

t

h

e printer do not 

ma

t

ch

 

t

h

cha

r

ac

ter set in t

h

lab

e

l

 

f

or

ma

t

.

 

C

h

e

ck

 pre

fix

 

a

nd sep

a

r

a

te 

cha

r

ac

ters

.

 

T

h

e in

c

orre

c

t d

a

t

a

 is 

b

ein

g

 

sent to t

h

e printer

.

 

C

h

e

ck

 t

h

c

o

mm

uni

ca�

on se

n

g

s on t

h

c

o

m

puter to ensure t

ha

t t

h

ese se

n

g

ma

t

ch

 t

h

e se

n

g

s on t

h

e printer's printer

.

 

If

 t

h

fa

u

l

t s

�ll

 e

x

ists

,

 t

h

lab

e

l

 

f

or

ma

s

h

ou

l

b

ch

e

ck

ed

.

 

 

Содержание SK41

Страница 1: ...Direct thermal label printer User Guide Website http www hprt group Customer Service Email sk hprt com SK41 Direct thermal label printer...

Страница 2: ...packing materials in case you need to ship the printer in the future Any damages exist please contact us online USB Cable USB Port Print Head Module Platen Movable Paper Sensor Note The packing materi...

Страница 3: ...r cord to printer 3 Connect the other end of power cord to the outlet 4 Connect the USB cable to the printer and PC Power Cord OFF ON USB Connec on Note Use the original power adapter only in case the...

Страница 4: ...aper will be sucked into the paper guide automa cally The roll type label holder needs to be aligned with the hooks at the bo om of the printer Turn the power on adjust the paper guide to t the width...

Страница 5: ...e that will send out a whole label 2 When the printer is prin ng press the feed bu on to pause the current prin ng and the light is green Press the bu on again to print the un nished print task When t...

Страница 6: ...Driver Installa on for Windows 1 Select one interface to connect your printer to computer 2 Turn on the printer and check if it is connected successfully 3 Double click Windows Driver 4 Read and agre...

Страница 7: ...and Printers Right click the icon and choose Prin ng preferences gure 1 2 Click Paper Name choose the paper type as needed gure 2 Click Manager to add a new stock gure 3 4 Choose Rotate or E ect it wi...

Страница 8: ...7 3 Click Advanced to set Save Paper Density Speed Test Media Handling Media Type 3 Speed 4 Test 5 Media Handling 6 Media type 1 Save Paper 2 Density...

Страница 9: ...MP format 5 Click Hal one Printer Proper es 1 Click Start Devices and Printers Right click the icon and choose Printer proper es gure A 2 Click General Print Test Page and printer will print labels wi...

Страница 10: ...port needed gure C 4 Click Advanced to set the available me for the printer gure D Driver Removing 1 Double click Windows Driver gure E 2 Choose Uninstall printer driver then click Next gure F 3 Choos...

Страница 11: ...t according to the ps Download Mac Driver applica on program in h p www hprt group Driver Installa on for macOS 1 Double click the Driver and click Con nue gure a 2 Select a des na on and click Con nu...

Страница 12: ...e installa on was successful gure f 6 Turn on the printer and connect it to your computer for example via USB cable 7 Click Launchpad System Preferences Printers Scanners gure g 8 Under Printer Scanne...

Страница 13: ...out Flashrapidly Label learning is abnormal Alwayson The printer is not ready yet Flashslowly Paper jam paper posi on is abnormal Alwayson Printing Flashslowly Printing pause Flashrapidly Receiving da...

Страница 14: ...ol completely evaporate a er 1 to 2 minutes and the print head is completely dry The crea on quality of the source le is not sa sfactory Print a sample label to test whether the printer is working wel...

Страница 15: ...ing prin ng The paper does not conform to the speci ca ons Use the paper that meets the speci ca ons Printer uncalibrated Calibrate the printer The platenis too dirty Clean print head and platen The c...

Страница 16: ...barcode on the label and other printed areas and the edge of the label 1 The label format has been sent to the printer but it has not been iden ed 2 The DATA light did not ash The communica on paramet...

Страница 17: ...s may cause harmful interference to radio communica ons How ever there is no guarantee that interference will not occur in a par cular installa on If this equipment does cause harmful interference to...

Страница 18: ...ic Technology Co Ltd Add 4F 10 Aide Airport Industrial Park Huli District Xiamen China Customer Service Email sk hprt com Web HPRT www hprt com Web SK41 h p www hprt group Web SK41 h p www hprt group...

Отзывы: