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HP Insight Diagnostics Offline Edition
The diagnostics utility enables you to perform testing and to view critical computer hardware and
software configuration information from various sources. This utility enables you to:
●
Run diagnostics
●
View the hardware configuration of the system
Key features and benefits
HP Insight Diagnostics simplifies the process of effectively identifying, diagnosing, and isolating the
hardware issues.
In addition to robust management tools, service tools can be invaluable in quickly resolving system
problems. To streamline the service process and resolve problems quickly, it is necessary to have the
right information available at the time that a service call is placed. The primary information requirement,
which is also the one that provides the greatest insight into potential system issues, is the configuration
of the system. Insight Diagnostics helps provide higher system availability. Typical uses of the Insight
Diagnostics are:
●
Testing and diagnosing apparent hardware failures
●
Documenting system configurations for upgrade planning, standardization, inventory tracking,
disaster recovery, and maintenance
●
Sending configuration information to another location for more in-depth analysis
Theory of operation
Insight Diagnostics Offline Edition operates in offline mode only. The operating system is not running
and software information from the system is not available to the diagnostics.
Offline Survey is available to display the current system configuration.
The Insight Diagnostics Test feature provides the capability to test functionality of all the major hardware
components in the system. The Test feature is designed to be flexible to enable you to customize test
selections by providing different modes and types of testing.
A Quick Test provides a predetermined script where a sample of each hardware component is exercised
and requires no user intervention.
A Complete Test provides a predetermined script during which each hardware component is fully tested.
You can select Interactive or Unattended tests. This will change the devices tested during the Complete
Test. There are more tests available in the interactive mode, but these require user intervention.
A Custom Test provides the most flexibility in controlling the testing of a system. The Custom Test mode
enables you to specifically select which devices, tests, and test parameters are run. You can select tests
that do not require any user interaction through the Interactive and Unattended tests modes.
Diagnostic Utility on CD
HP Insight Diagnostics is available on the
Documentation Library
CD that was shipped with your
workstation.
ENWW
HP Insight Diagnostics Offline Edition
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Содержание Xw6400 - Workstation - 4 GB RAM
Страница 1: ...HP xw6400 Workstation Service and Technical Reference Guide User Guide ...
Страница 4: ......
Страница 15: ...Figure 1 4 Serial number and COA label location ENWW Product features 5 ...
Страница 22: ...12 Chapter 1 Product overview ENWW ...
Страница 32: ...22 Chapter 2 Installing or restoring the operating system ENWW ...
Страница 60: ...50 Chapter 3 System management ENWW ...
Страница 69: ...Figure 4 2 System board block diagram ENWW System board components 59 ...
Страница 108: ...98 Chapter 4 Removal and replacement procedures ENWW ...
Страница 146: ...136 Chapter 5 System diagnostics and troubleshooting ENWW ...
Страница 147: ...A Appendix A SAS devices ENWW 137 ...
Страница 154: ...144 Appendix A Appendix A SAS devices ENWW ...
Страница 160: ...150 Appendix B Appendix B SATA devices ENWW ...
Страница 161: ...C Appendix C Connector pins ENWW 151 ...
Страница 170: ...160 Appendix C Appendix C Connector pins ENWW ...
Страница 173: ...E Appendix E Routine care ENWW 163 ...
Страница 180: ...170 Appendix E Appendix E Routine care ENWW ...
Страница 186: ...Initial troubleshooting 176 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 187: ...No power No power part 1 ENWW No power 177 ...
Страница 188: ...No power part 2 178 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 189: ...No power part 3 ENWW No power 179 ...
Страница 190: ...No video No video part 1 180 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 191: ...No video part 2 ENWW No video 181 ...
Страница 192: ...No video part 3 182 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 193: ...Error messages Error messages part 1 ENWW Error messages 183 ...
Страница 194: ...Error messages part 2 184 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 195: ...Error messages part 3 ENWW Error messages 185 ...
Страница 196: ...No operating system loading 186 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 198: ...No operating system loading from hard drive part 2 188 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 199: ...No operating system loading from hard drive part 3 ENWW No operating system loading from hard drive 189 ...
Страница 200: ...No operating system loading from diskette drive 190 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 201: ...No operating system loading from CD ROM drive ENWW No operating system loading from CD ROM drive 191 ...
Страница 202: ...No operating system loading from network 192 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 203: ...Non functioning device ENWW Non functioning device 193 ...
Страница 204: ...194 Appendix G Appendix G Quick troubleshooting flowcharts ENWW ...
Страница 205: ...H Appendix H PCI bus layout ENWW 195 ...