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5 Hewlett Packard Support and Information Services

Hewlett-Packard Marketing Headquarters

Hewlett-Packard Marketing Headquarters

Should you wish to contact Hewlett-Packard, check your local
telephone directory for the HP Sales and Service Office near you. If you
cannot find a convenient HP office, you can write to one of the major
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Содержание Vectra VE5 4

Страница 1: ...User s Guide saxo bk title fb4 Page iii Tuesday August 5 1997 9 44 AM ...

Страница 2: ...vided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telecommunications net...

Страница 3: ...ries in household waste Please return used batteries to the shop from which you bought them or to the dealer from whom you purchased your PC or to HP so that they can either be recycled or disposed of in an environmentally sound way Returned used batteries will be accepted free of charge Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using...

Страница 4: ...vi English saxo bk title fb4 Page vi Tuesday August 5 1997 9 44 AM ...

Страница 5: ...e Power Cables 8 Your PC s Control Panel 9 Starting and Stopping Your PC 10 Starting Your PC 10 Starting the PC for the First Time 11 Stopping Your PC 12 Using the Flexible Disk Drive 13 Setting Passwords 14 Setting an Administrator Password 14 Setting a User Password 15 Using Power Management 16 Additional Information and Help 16 saxo bk saxo toc Page vii Tuesday August 5 1997 9 44 AM ...

Страница 6: ... the Processor 25 Installing the New Processor 26 Installing Mass Storage Devices 27 Connecting IDE Devices 27 Configuring an IDE Device After Installation 28 Installing an IDE Hard Disk Drive in the Top Rear Shelf 29 Installing an IDE Hard Disk Drive in the Bottom Rear Shelf 32 Installing a CD ROM Tape or Zip Drive in a Front Shelf 35 Installing Accessory Boards 39 Configuring Accessory Boards wi...

Страница 7: ...operly 51 If Your Keyboard Does Not Work 53 If Your Mouse Does Not Work 53 If Your Printer Does Not Work 54 If the Flexible Disk Drive Does Not Work 54 If the Hard Disk Does Not Work 55 If the CD ROM Drive Has a Problem 56 If an Accessory Board Does Not Work 57 If You Have Forgotten Your Password 58 If Your PC Has a Software Problem 59 If Your Application Software Does Not Work 59 If the Date and ...

Страница 8: ...ller 71 HP SupportPack 71 HP Support Assistant CD ROM 72 Hewlett Packard Information Services 73 HP Forum on CompuServe 73 HP Forum on America Online 74 HP BBS Library 75 HP World Wide Web Site 75 HP FAXback on Demand HP FIRST 76 HP Audio Tips USA only HP Automated Support Directory 76 Ordering Drivers and BIOS on Diskette 77 HP Support Services 78 Hewlett Packard Telephone Support 79 Lifeline Tel...

Страница 9: ...English xi HP Network Phone in Support Service NPS 81 Summary 82 Hewlett Packard Marketing Headquarters 83 Glossary 85 Index 89 saxo bk saxo toc Page xi Tuesday August 5 1997 9 44 AM ...

Страница 10: ...xii English saxo bk saxo toc Page xii Tuesday August 5 1997 9 44 AM ...

Страница 11: ...1 Setting Up and Using Your PC saxo bk saxo us1 fb4 Page 1 Tuesday August 5 1997 9 44 AM ...

Страница 12: ...e desk or vertically on its side with the flexible disk drive at the top 3 Position the PC so that its rear connectors are easily accessible 4 Refer to the display s manual for information about the display Operating System Your PC s operating system is preloaded on your PC s hard disk drive Installation Tools No tools are required to set up your PC However if you plan to install a disk drive you ...

Страница 13: ...and tighten the attachment screws Use the connector labeled Parallel 25 pin parallel connector for a parallel device Serial 9 pin serial connector for a serial device NOTE The Universal Serial Bus USB connectors can be used for USB accessories Most USB accessories are automatically configured by Windows 95 as soon as they are physically attached to the PC USB is not supported by all operating syst...

Страница 14: ... are connecting your PC to the network Connect the network cable to the RJ 45 UTP Unshielded Twisted Pair LAN connector To enable your network connection refer to the Integrated Network Interface Submenu in the Configuration Menu of the HP Setup program 10 100BT Connector saxo bk saxo us1 fb4 Page 4 Tuesday August 5 1997 9 44 AM ...

Страница 15: ...increase the volume until you find a comfortable listening level and leave the volume control in that position If your PC has multimedia capabilities it will have a multimedia front panel and multimedia rear panel The front panel has a headphones speaker jack a microphone jack and a volume control NOTE The internal speaker and the Line Out jack on the rear of your PC are deactivated when you use t...

Страница 16: ...ditional microphone jack are also on the rear panel NOTE The internal speaker and the Line Out jack on the rear of your PC are deactivated when you use the Headphones jack The internal speaker is deactivated when you use the Line Out jack The audio accessories shown here microphone speakers joystick musical instrument and hifi equipment are not supplied with your PC saxo bk saxo us1 fb4 Page 6 Tue...

Страница 17: ... you can use the headphones jack and the volume control on the front of the CD ROM drive To access these controls 1 Carefully remove the CD ROM drive s front bezel 2 Replace it with the universal front bezel You will find a spare universal front bezel inside your PC or you can order one from an authorized HP reseller saxo bk saxo us1 fb4 Page 7 Tuesday August 5 1997 9 44 AM ...

Страница 18: ...ur national regulations This PC is disconnected from the power by removing the power cable from the power outlet This means the PC must be located close to a power outlet that is easily accessible 1 Connect the power cords to the display and the computer The connectors are shaped to go in one way only 2 Connect the display s power cord and the computer s power cord to a grounded outlet Display Pow...

Страница 19: ...ctivity light will also work if you install a second IDE hard disk drive supplied by HP However if you replace this drive with a SCSI hard disk drive this light will not illuminate NOTE If your PC comes with an audio board the front panel will have controls for the audio board Power on Status Light Hard Disk Activity Light Volume Control Optional see note below Speaker Out for Headphones Optional ...

Страница 20: ...am refer to chapter 3 and the system board switch 9 is CLOSED refer to chapter 4 When you switch on the computer it carries out the Power On Self Test POST while the Vectra logo is displayed If you wish to view the POST details press to view the HP Summary Screen If there is an error in the POST the error will automatically be displayed For details refer to chapter 3 3 If you have set a password i...

Страница 21: ...am to Yes For all other operating systems set this field to No To learn how to access the PC s Setup program refer to chapter 3 Changing the operating system If you change the operating system used by your PC ensure that the Plug Play OSfield in the Setup program is correctly set Initializing Your Software NOTE Do NOT switch OFF the PC while the software is being initialized this could cause unexp...

Страница 22: ...ialization routine has finished click on OK and the PC will restart After Your PC Has Restarted Set the keyboard to a comfortable position Adjust the display screen s brightness and contrast to suit your needs If the picture does not fill the screen or is not centered adjust it using the controls on the display Refer to the display s manual for details Stopping Your PC To stop the PC press the pow...

Страница 23: ...isk Drive Using the Flexible Disk Drive Your PC has a flexible disk drive for 3 inch flexible disks Ensure that you insert the flexible disk correctly when using the drive Inserting a disk Ejecting a disk saxo bk saxo us1 fb4 Page 13 Tuesday August 5 1997 9 44 AM ...

Страница 24: ... and you enter the Setup program by using the User password you will be restricted in your ability to change setup items If you enter the Setup program with an Administrator password you will have no restrictions To set an Administrator Password 1 Start the Setup Program Refer to chapter 3 for instructions 2 Select the Security menu group 3 Select the Administrator Password submenu 4 Choose the Se...

Страница 25: ... items If you enter the Setup program with an Administrator password you will have no restrictions To set a User Password 1 Start the Setup Program Refer to chapter 3 for instructions 2 Select the Security menu group 3 Select the User Password submenu 4 Choose the Set User Password setup item You will be asked to enter your password twice Save your changes when you exit the Setup program by select...

Страница 26: ...ection Agency Additional Information and Help Additional information about your PC is preloaded on your PC s hard disk drive This information includes New features what is new and special about your PC Using your PC simple how to use guidelines about using your PC Working in comfort guidance on ergonomic issues Inside your PC describes the basic parts of your PC and how to optimize performance HP ...

Страница 27: ...stall Accessories In Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC saxo bk saxo us2 fb4 Page 17 Tuesday August 5 1997 9 44 AM ...

Страница 28: ...kit SDRAM modules 64 MB kit SDRAM modules Up to Four Accessory Boards Some slots may come with pre installed boards One or Two Free Front Access Device Shelves Zip Drive Tape Drive CD ROM Drive already installed on some models One Free Internal Mass Storage Shelf or Supplementary PCI Accessory Board Slot saxo bk saxo us2 fb4 Page 18 Tuesday August 5 1997 9 44 AM ...

Страница 29: ...ff the display and the PC 2 Disconnect the power cords from the power outlets the PC and the display Disconnect any connection to a telecommunications network 3 Press the central latch down to unlock the front panel 4 Remove the front panel by pressing the two tabs down pivoting the front panel downward and lifting it off 5 If necessary unlock the cover using the key provided with the PC 6 Placing...

Страница 30: ...nsure that the cover lock is unlocked 4 Lower the cover onto the computer aligning the front of the cover with the inner front edge of the computer frame and firmly slide it forwards into position 5 If required lock the cover using the key 6 Replace the front panel by first inserting the two lower hinges then pivoting it upwards into place The two tabs will click into place 7 Close the central lat...

Страница 31: ...wer supply also improves access to the drive connectors and cables Moving the Power Supply 1 Disconnect the computer s power supply cord and any connection to a telecommunications network Remove the computer s cover 2 Lift the front of the power supply to free the two side catches then slide it horizontally out Lift the power supply clear and place it upside down on the front drive unit saxo bk sa...

Страница 32: ...ables are properly connected and correctly routed 2 Lift the front of the power supply the fan end and slide it into the rear of the PC Ensure that the hinge on the back of the power supply engages the notch on the chassis Then lower the front of the power supply so that the catch on either side slides into place 3 Always replace the PC s cover before connecting the power cable saxo bk saxo us2 fb...

Страница 33: ...n software you can install up to a total of 192 MB 3 x 64 MB Main memory is available in modules of 16MB 32MB or 64MB There are three memory banks with each bank requiring one memory module NOTE Best performance is achieved if you install memory in bank A first then bank B and in bank C last 1 The letters A B and C are used for reference only in this manual These letters do not appear on the syste...

Страница 34: ...s A B and C are used for reference only in the above illustration These letters do not appear on the system board The bank identified here as C is the one closest to the processor 4 If you need to remove a main memory module release the retaining clip and pull the module forward and out of the socket 5 Install any other accessories before replacing the cover Reconnect all cables and power cords 6 ...

Страница 35: ...C Removing the Processor 1 Disconnect the power cords from the power outlets and disconnect the PC from any telecommunications network 2 Remove the computer s cover and lift the power supply from its seating as described in Moving and Replacing the Power Supply 3 If the heatsink is not directly attached to the processor unclip and remove the heatsink 4 Raise the lever on the socket to unlock the p...

Страница 36: ...it s corner marker facing the corner marker on the socket 3 Place the processor into the socket 4 Lower the lever to lock the processor into place 5 Replace the heatsink and fasten the clip if the heatsink is not directly attached to the processor NOTE Do not change the system board switches after you install a new processor 6 Replace the computer s power supply and cover Reconnect all cables and ...

Страница 37: ...se are for IDE devices The first cable is marked HDD and has two drive connectors for connecting Ultra ATA hard disk drives non Ultra ATA drives are also supported The end connector of this data cable must be connected to the bootable or master hard disk drive The second data cable is marked CD ROM and has two drive connectors This cable can be used for a CD ROM drive a Zip drive or a third hard d...

Страница 38: ... Configuration Connections to data cables 1 Hard disk drive 1 Bootable hard disk drive Master connector Ultra ATA HDD Cable 2 Hard disk drives 1 Bootable hard disk drive 2 Second hard disk drive Master connector Ultra ATA HDD Cable Slave connector Ultra ATA HDD Cable 1 Hard disk drive 1 CD ROM drive 1 Bootable hard disk drive 2 CD ROM drive Master connector Ultra ATA HDD Cable Master connector CD ...

Страница 39: ...e PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives Refer to the drive s manuals to see if you must set jumpers or if there is a special installation procedure to follow CAUTION Handle the hard disk drive with care Avoid shocks and violent movement as this can cause damage to the hard disk drive s internal components Make sure that you back up your files bef...

Страница 40: ... holes in the tray making sure that the drive connectors are on the open end of the tray Then secure the drive using the screws provided with it 6 Carefully lower the tray back into position by aligning the metal tabs then slide it backwards into place 7 At the rear of the PC replace the retainer bracket and screw it in place securing the tray saxo bk saxo us2 fb4 Page 30 Tuesday August 5 1997 9 4...

Страница 41: ...u are not sure which connector to use refer to Connecting IDE Devices on page 27 9 Install any other accessories before replacing the power supply and cover Reconnect all cables and power cords 10 Verify the new configuration by checking the HP Summary Screen refer to chapter 3 for instructions on viewing the Summary Screen Power cable Data cable saxo bk saxo us2 fb4 Page 31 Tuesday August 5 1997 ...

Страница 42: ...d under the power supply if you want to install a second hard disk drive CAUTION Handle the hard disk drive with care Avoid shocks and violent movement as this can cause damage to the hard disk drive s internal components Make sure that you back up your files before you install a hard disk drive Refer to your operating system documentation for information on how to do this 1 Disconnect the compute...

Страница 43: ...ou want to replace it remove the drive by unscrewing it from the back of the tray 7 Secure the new drive onto the tray with the screws provided Ensure that the drive connectors face the correct way 8 Slide the tray back into the rear of the computer pushing it firmly into position Securing 3 5 inch hard disk drive to tray Securing 5 25 inch hard disk drive to tray saxo bk saxo us2 fb4 Page 33 Tues...

Страница 44: ... rear of the drive The connectors are shaped to go in one way only If you are not sure which connector to use refer to Connecting IDE Devices on page 27 11 Install any other accessories before replacing the power supply and cover Reconnect all cables and power cords 12 Verify the new configuration by checking the HP Summary Screen refer to chapter 3 for instructions on viewing the Summary Screen s...

Страница 45: ...E devices Removable media IDE devices such as CD ROM drives tape drives and Zip drives require front access You can install a removable media IDE drive in the bottom front shelf Refer to the drive s manual to see if you must set jumpers or if there is a special installation procedure to follow 1 Disconnect the computer s power supply cord and any connection to a telecommunications network 2 Remove...

Страница 46: ...lly place the unit on its side and remove the top mounting bracket Remove the metal filler plate from the empty shelf if there is one 7 If the drive to install has a tray attach the drive onto the tray Many devices such as the HP Zip drive require an HP supplied tray before they can be installed CD ROM drives do not require a tray Attach drive to tray Example shows Zip drive saxo bk saxo us2 fb4 P...

Страница 47: ...ther mounting bracket on top aligning it properly so that it clicks into place 10 Draw the computer s data cable through the front drive bay area and connect the data cable to the rear of each drive The connectors are shaped to fit one way only If you are not sure which connector to use refer to Connecting IDE Devices on page 27 11 Using both hands lift the drive unit and slide it back into the co...

Страница 48: ... place 15 Retrieve the universal front bezel from the PC s chassis by opening the two clips The universal front bezel for your PC can also be ordered from any authorized HP reseller 16 Remove the filler bezel from the PC s front panel and replace it with the universal front bezel to give access to the newly installed drive 17 Install any other accessories before replacing the cover Reconnect all c...

Страница 49: ...6 bit ISA board Slot 4 the bottom slot can be used for a half length 16 bit ISA board Slot 5 the supplementary slot is under the power supply and can be used for half length 32 bit PCI boards Alternatively this space can be used for a hard disk drive refer to page 29 Configuring Accessory Boards with Plug and Play Plug and Play is an industry standard for automatically configuring your PC s hardwa...

Страница 50: ... preferred locations and special installation instructions detailed in their manuals 5 Remove the slot cover Store it in a safe place 6 Hold the board horizontally by its top edge Slide it into the board guide of the chosen slot Do not bend the board See diagram on facing page 7 Align the board s connector with the slot s socket and firmly press into the socket Ensure the board s connector engages...

Страница 51: ... Installing an Accessory Board refer to previous page Step 3 Unscrew the retaining bracket Step 5 Remove slot cover Step 7 Slide board into the slot Step 8 Replace the retaining bracket Ensure boards are correctly aligned saxo bk saxo us2 fb4 Page 41 Tuesday August 5 1997 9 44 AM ...

Страница 52: ...cable The PC has a slot at the rear for securing the cable 1 Insert the lock into the slot located at the rear of the PC 2 Turn the key to lock the cable to the PC 3 Remove the key and store it in a safe place NOTE The Kensington security cable is not an HP accessory It cannot be ordered from HP Contact your reseller for more information saxo bk saxo us2 fb4 Page 42 Tuesday August 5 1997 9 44 AM ...

Страница 53: ...roblems that you may encounter when using your PC If you are unable to solve your problem after following the advice in this chapter refer to the Hewlett Packard Support and Information Services chapter saxo bk saxo us3 fb4 Page 43 Tuesday August 5 1997 9 44 AM ...

Страница 54: ...exit all programs For Windows NT 4 0 and Windows 95 use the Shut Down command To Go to the HP Summary Screen While the Vectra logo appears on your display press This will take you to the HP Summary Screen The Summary Screen will appear for only a short time To retain the screen indefinitely until you decide to leave it press To Go to the Setup Program To go immediately into the Setup program while...

Страница 55: ... use Other Vectra PCs and Workstations Vectra PC users must first install the latest version of this utility and then ensure it is ready for use For more information about how and where to install this utility refer to the Vectra Hardware Diagnostics User s Guide available on the HP World Wide Web Site in PDF Adobe Acrobat format All Vectra Users It is important that you use the latest version of ...

Страница 56: ...y out the diagnostic tests This utility will automatically detect the complete hardware configuration of your system before any tests can be performed Basic System Tests To verify the correct operation of your system s hardware you will need to carry out the Basic System Tests Advanced System Tests To perform more in depth testing of your system s individual components you will need to carry out t...

Страница 57: ... external items 2 Check internal items 3 Rebuild your PC s components Check External Items Be sure the following external items are functioning properly Check that the computer and display are turned on The power light should be illuminated Check the display s contrast and brightness settings Make sure that all cables and power cords are connected and firmly plugged in Make sure the power outlet i...

Страница 58: ...ccessories except the hard disk drive Start the PC If the PC now works add the boards and accessories one at a time to determine which one is causing the problem Action Reference Check all internal cables Ensure they are correctly attached and firmly in place Check that the processor speed switches have been set correctly Refer to chapter 4 Check that the memory modules are correctly installed Ref...

Страница 59: ...ppears to start successfully Press to accept validate the change and update Setup s configuration information Press to see more details about the message After viewing these details you will be returned to the original POST display screen If the message is actually a change to the configuration you have made for example you have just removed some memory you can then press to accept the change and ...

Страница 60: ...e cover and reconnect the power cable only c Turn on the PC This will erase the CMOS memory d Wait until the PC has started A message will be displayed similar to this Configuration has been cleared set switch 8 to the OPEN position before rebooting Turn off the PC disconnect the power cable and remove the cover e Set the system board switch 8 Clear Config on the switch block to OPEN to re enable ...

Страница 61: ...in a suspend sleep mode where by a power off would risk a loss of information data refer to Power Menu Items in the HP Setup program refer to Using the HP Setup Program on page 44 Wake up the PC first and then shut it down If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display disk drives printer accessory boards keyboard or mouse Display Does No...

Страница 62: ... You can also change the refresh rate for the video mode you are using with the HP Setup program If nothing is displayed on the display at all but the PC starts and the keyboard disk drives and other peripheral devices seem to operate properly Make sure that the display is plugged in and switched ON Check that you have entered a password if you have set the keyboard and mouse to locked You can cha...

Страница 63: ...Ensure that the keyboard is correctly connected If you turn on your PC the operating system boots the keyboard is correctly connected but your keyboard is still not available the power on password may be set to keyboard locked You will need to enter a password to unlock the keyboard You can change this setting in the Setup program Refer to Security Menu Items refer to Using the HP Setup Program on...

Страница 64: ...e and it is inserted correctly Check that your flexible disk drive is correctly configured in the Setup Advanced menu Check the option on the Setup Advanced menu which enables or disables the on board flexible disk controller Clean the flexible disk drive using a diskette cleaning kit Check that the flexible disk drive has been enabled in Setup Flexible disk drive refer to Hardware Protection Subm...

Страница 65: ...efer to IDE Devices Submenu Advanced group in the HP Setup program see Using the HP Setup Program on page 44 Check that the on board Bus IDE is enabled if you are using the integrated IDE controller refer to IDE Devices Submenu Advanced group in the HP Setup program see Using the HP Setup Program on page 44 If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flic...

Страница 66: ...s inserted in the drive Verify that the CD ROM is declared as CD in the Setup program refer to IDE Devices Submenu Advanced group in the HP Setup program see Using the HP Setup Program on page 44 Verify that the Local Bus IDE Adapters item is set to Both in Setup refer to IDE Devices Submenu Advanced group in the HP Setup program see Using the HP Setup Program on page 44 If you intend to boot on C...

Страница 67: ...oor will be released opening slightly Carefully pull it open fully and retrieve the disk 4 To close the CD ROM drive door push it gently closed without forcing it The CD ROM drive door may not close completely until it is fully functional for example when the power comes back on 5 If required replace the CD ROM drive s front bezel If an Accessory Board Does Not Work Ensure the board has been firml...

Страница 68: ...hich you had forgotten 7 Press to save the new Password and exit Setup If you forget both the User Password and the Administrator Password 1 Switch off the PC 2 Remove the computer s cover 3 Set switch 7 on the system board switch block to CLOSED 4 Switch on the PC and allow it to complete its startup routine The message Passwords have been cleared power off your PC and set switch 7 to open positi...

Страница 69: ...m and application software manuals If Windows does not run properly refer to the Windows manual for guidance If the Date and Time are Incorrect The date and time can be incorrect for the following reasons the time has changed for the seasons the PC has been unplugged from the power too long and the battery is discharged To change the date and time use your operating system utilities or the Setup p...

Страница 70: ...ware conflict Hardware conflicts occur when two or more peripheral devices compete for the same signal lines or channels Conflicts between your audio interface and another peripheral device might be due to the settings of the I O addresses IRQ channel or DMA channel To resolve the conflict change the settings either of the audio interface or of any other ISA accessory in your system No Output from...

Страница 71: ...g back at 22 kHz is less demanding upon system resources than recording audio at 44 kHz The PC Hangs While Recording Uncompressed digital audio can eventually fill your hard disk For example one minute of stereo sound recorded at a resolution of 44 kHz will occupy about 10 5 MB Before recording check that there is enough free space on your hard disk Data compression can reduce the space required T...

Страница 72: ...aler from whom you purchased your PC or to HP so that they can either be recycled or disposed of in an environmentally sound way Returned used batteries will be accepted free of charge The battery is not covered by the HP Warranty You should order replacement battery HP 1420 0356 from your local Sales and Service office or a CR2032 type battery which is available from most local stores After remov...

Страница 73: ...ery as follows 1 After removing the computer s cover connect the external battery cable to the battery connector on the system board 2 Mount the external battery using the self adhesive strip supplied After installing either a replacement or an external battery replace the computer s cover and run the Setup program to reconfigure the computer saxo bk saxo us3 fb4 Page 63 Tuesday August 5 1997 9 44...

Страница 74: ...3 Troubleshooting Your PC Changing the Battery 64 English saxo bk saxo us3 fb4 Page 64 Tuesday August 5 1997 9 44 AM ...

Страница 75: ...4 Technical Information saxo bk saxo us4 fb4 Page 65 Tuesday August 5 1997 9 44 AM ...

Страница 76: ...strator passwords 8 Clear Config Open Normal Operation default you can change the configuration in the Setup program Closed Clear Config reloads Setup defaults and prohibits changes to the Setup configuration 9 Keyboard power on Open Disabled Closed Enabled default 10 Reserved Processor Speed Switch 3 Switch 4 166 MHz Closed Closed 200 MHz Open Closed 233 MHz MMX only Open Open System Board Switch...

Страница 77: ...power consumption in off mode either unplug the PC from the power outlet or use a power block with a switch Acoustic Noise Emission Power Consumption 115 V 60Hz 230 V 50Hz Operating without input output 29 3 W 32 4 W Standby 25 4 W 28 1 W Off 2 1 W see note below 2 3 W see note below Acoustic Noise Emission Sound Power Sound Pressure Operating LwA 39 dB LpA 34 dB Operating with HDD access LwA 41 d...

Страница 78: ...RQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flexible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0 3 DMA 5 free DMA 6 free DMA 7 free I O Addresses used by PC 170h 177h 376h IDE secondary channel 1F0h 1F...

Страница 79: ...5 Hewlett Packard Support and Information Services saxo bk saxo us5 fb4 Page 69 Tuesday August 5 1997 9 44 AM ...

Страница 80: ... listed below HP Authorized Reseller HP SupportPack HP Support Assistant CD ROM HP Information Services HP Support Services Technical phone support Lifeline phone support Network phone in support NOTE When calling any of the international telephone numbers listed in this chapter replace the with your international telephone access code Service Means of Access HP Forum on CompuServe Modem HP Forum ...

Страница 81: ...ored to your specific needs regarding product development or custom installations as will third party support services or the HP Customer Support organization in your country HP SupportPack HP s three year SupportPack is available from your local reseller It must be purchased within 30 days of purchasing your HP Vectra The concept of SupportPack is simple It allows you to extend your one year on s...

Страница 82: ...vice manuals Installation and configuration information Troubleshooting information Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system Request document number 9025 US and Asia Pacific or 19025 Europe Subscriptions can also be obtained by contacting the following numbers Region Phone Number Fax Num...

Страница 83: ...ra PC and HP products You can also download the latest versions of drivers BIOS and software utilities for HP Vectra PCs As a preferred Hewlett Packard customer you are invited to join CompuServe at no initial charge For the United States and the United Kingdom call the number shown below and ask for representative 51 For all other locations first call the worldwide number to obtain the number of ...

Страница 84: ...ccess the HP Forum select Keyword Search from the menu type HP press This will load the HP Home Page directly onto your screen In the HP Forum you can ask and answer questions about HP products and you can also download drivers software application notes or utilities for HP products Membership information can be obtained by calling 1 800 827 6364 giving the preferred customer number 1118 saxo bk s...

Страница 85: ...de Web site gives you access to information about HP its products including product data sheets service and support information electronic newsletters and technical tips You can also download the latest versions of drivers BIOS and software utilities The Access Guide Directory guides you through the information and services available Country Number Baud Rate United States 1 208 344 1691 300 1200 2...

Страница 86: ...ces is provided in document number 9020 US and Asia Pacific or 19020 Europe HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips Country Region Number Access Method United Stat...

Страница 87: ... of drivers request document number 19950 North and Latin America Europe Phone 1 970 339 7009 Monday Saturday 24 hours per day Phone 44 1429 865511 Monday Friday 8 30 a m 6 00 p m Central European Time Fax 1 970 330 7655 Fax 44 1429 866000 Mail US Driver Fulfillment for Hewlett Packard PO Box 1754 Greeley Colorado 80632 USA Mail European Fulfillment for Hewlett Packard c o StarPak International Lt...

Страница 88: ...he basic configuration and setup of your Vectra PC and for the bundled or pre loaded operating system Lifeline Telephone support is available during the second and third years of hardware warranty via the Lifeline program which is a fee based service HP does NOT provide support for Vectra PCs configured as network servers We recommend HP NetServers for your network server requirements NOTE Reloadi...

Страница 89: ...to 6 00 pm Central European time 1 1 For non listed European countries support is available in English by calling 44 171 512 5202 Country Language Local Number United Kingdom English 0171 512 5202 Ireland English 01 662 5525 Netherlands Dutch 020 606 8751 Belgium Dutch 02 626 8806 French 02 626 8807 Switzerland French 084 880 1111 German 084 880 1111 Germany German 0180 525 8143 France French 01 4...

Страница 90: ...e charged to your phone bill at a per minute rate or to your credit card Visa Mastercard or American Express at a flat fee The charge begins AFTER you have been put in contact with a support technician If your problem is found to be covered by the HP Hardware Warranty no charge will be applied In the US please call the appropriate number listed below In Europe please call the telephone support cen...

Страница 91: ... leading Network Operating Systems and Network manufacturers support your HP and non HP products with a single telephone call increase network uptime You can purchase the HP NPS service as an annual contract billable in advance annually bi annually quarterly or at an hourly rate This contract service provides unlimited toll free access to HP Response Center Engineers RCEs To obtain an HP NPS contr...

Страница 92: ... A Annual subscription Anytime HP Electronic services Technicalinformation drivers utilities tools and diagnostics Anytime 24 hour access No charge Anytime HP BBS WWW CompuServe America Online Technical Phone support Basic assistance for PC setup configuration start up and hardware diagnosis First year Business hours No charge At time of purchase HP Lifeline phone support Basic assistance for PC s...

Страница 93: ... Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong Hewlett Packard LATIN AMERICA Prolongación Reforma No 700 Col Lomas de Santa Fe Del Alvaro Obregón México 01210 Mexico D F EUROPE European Operations Hdqtrs Hewlett Packard S A 150 route du Nant d Avril P O Box 1217 Meyrin 2 Geneva Switzerland USA Intercon Operations Hdqtrs Hewlett Packard Company 3495 Deer Creek Road P O Box 10495 Palo A...

Страница 94: ...5 Hewlett Packard Support and Information Services Hewlett Packard Marketing Headquarters 84 English saxo bk saxo us5 fb4 Page 84 Tuesday August 5 1997 9 44 AM ...

Страница 95: ...y storage of data and processor instructions CD ROM Compact Disc Read Only Memory A mass storage device that uses compact disc technology CDs can store data but most cannot be written to CMF Filename extension for sound files saved in the Creative Labs Inc music data file format CMOS Complementary Metal Oxide Semiconductor memory requires very little power to operate The contents of your computer ...

Страница 96: ...re data at one time Frame buffers are composed of arrays of bit values that correspond to the display s pixels The number of bits per pixel in the frame buffer determines the complexity of images that can be displayed Graphical user interface GUI The graphical user interface GUI provides the user with a method of interacting with the computer and its special applications usually via a mouse or ano...

Страница 97: ...he network On some computers mainly portables the adapter may be an external device rather than a board network server mode A security feature that prevents unauthorized use of an input device like a keyboard or mouse while your computer is running as an unattended network server OLE Object Linking and Embedding A Windows feature that allows different object types such as speech clips or notes of ...

Страница 98: ...e usually stored in one of four formats with the extension WAV MID VOC or CMF True color Also known as RGB color or 24 bit color True color graphics systems are usually equipped with at least 24 bits per pixel In the 24 bit system for instance three primary colors in the color graphics system red green and blue are allotted 8 bits each There are 28 or 256 intensities each for red green and blue Th...

Страница 99: ...icrophone 5 6 MIDI 6 control panel 9 cover removing 19 replacing 20 D DDC defined 85 device driver defined 86 DIMM defined 86 display brightness 12 contrast 12 DMA channels used by PC 68 double buffering defined 86 drivers obtaining via HP BBS 75 obtaining via World Wide Web 75 ordering by mail 77 E eight bit color defined 86 error messages 49 F flexible disk drive problems 54 using 13 frame buffe...

Страница 100: ...s 53 N network defined 87 telephone support 81 network adapter defined 87 network connecting to 4 O online information 16 operating system changing 11 setting the PC for 11 P password if you have forgotten 58 setting 14 PC starting 10 starting and stopping 10 starting for the first time 11 stopping 12 unpacking 2 PCI defined 87 Plug Play configuring accessory boards 39 defined 87 power cables conn...

Страница 101: ...of warranty 80 under warranty 79 tools required for installation 2 troubleshooting 43 true color 88 U Ultra ATA defined 88 unpacking the PC 2 URL for HP World Wide Web site 75 using control panel 9 flexible disk drive 13 power management 16 V VESA connector 40 W World Wide Web access to HP 75 Z Zip drive installing 35 saxo bk saxo ix Page 91 Tuesday August 5 1997 9 44 AM ...

Страница 102: ...92 Index saxo bk saxo ix Page 92 Tuesday August 5 1997 9 44 AM ...

Страница 103: ...Regulatory Information and Warranty saxo bk bckmttr fb4 Page 93 Tuesday August 5 1997 9 44 AM ...

Страница 104: ...C CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines IEC 555 2 1982 A1 1985 EN 60555 2 1987 IEC 1000 3 3 1994 EN 61000 3 3 1995 Supplementary information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and...

Страница 105: ...power cord is not supplied with the computer select the proper power cord according to your local national electric code USA use a UL listed type SVT detachable power cord Canada use a CSA certified detachable power cord For your safety never remove the PC s cover without first removing the power cord and any connection to a telecommunication network Always replace the cover before switching on ag...

Страница 106: ...ogy equipment based on the rules of the Voluntary Control Council For Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation Notice for Korea Recycling Your PC HP has a strong commitment toward the environment Your HP Personal Computer has ...

Страница 107: ...nce Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON WARRANTY CONTRACT TORT OR ANY OTHER LEGAL THEORY The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is determined by ...

Страница 108: ...tracts which provide after hour or weekend coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the ...

Страница 109: ...ftware other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright in...

Страница 110: ...be defective during the warranty period Customer s remedy shall be to return the media to HP for replacement Should HP be unable to replace the media within a reasonable amount of time Customer s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other non removable media copies of the software product Notice of Warranty Claims Customer must ...

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