HP THUNDERBOLT DOCK G4, Функции и устранение неполадок

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1. When connecting a new HP Thunderbolt Dock G4 to your notebook for the first time you may need to authorize
the Thunderbolt
TM
device. When the dialog appears, click on the pop up. A dialog will appear each time a new
Thunderbolt
TM
dock/device is attached. See Figure D.
NOTE: You must be logged on as an administrator of the local computer. In some Thunderbolt
TM
security level settings
the dialog may not appear (see Thunderbolt
TM
Security level section ).
CONTENTS &
NAVIGATION
T E C H N I C A L W H I T E PA P E R
Figure A: HP Thunderbolt Dock G2 Left Angle and Back Side
for 120W, Combo, and 230W versions.
Figure C: HP Thunderbolt G4 Dock - 120W/280W (back).
Figure B: HP Thunderbolt G4 Dock - 120W/280W (280W
version with cable combo shown).
1. 1 Power button
1
2. 1 USB Type-C® 3.2 Gen 2 (10 Gbps) port with data and power out (15W)
3. 1 USB-C® cable to connect to host system (0.8 m cable length)
4. 1 USB-A 3.2 Gen 1 (5G bps) charging port
5. 1 Standard Kensington lock slot
1
The dock power button is not functional when connected
to non-supported HP notebooks or non-HP notebooks.
1. 2 USB 3.2 Gen 1 ports (5 Gbps)
2. 2 DP 1.4 ports
3. 1 USB-C® 3.2 Gen 1 DisplayPort
4. 1 HDMI 2.0 port
1
Requires infrastructure that supports 2.5 GB Ethernet speeds.
5. 1 Thunderbolt
TM
4 port
6. 1 Power barrel port (120W or 280W)
7. 1 Indicator light
8. 1 Ethernet port: 2 internal NIC cards
to support 1 Gb and 2.5 Gb Ethernet
1
1. 1 USB 3.2 Gen 1 (5 Gbps) charging port
2. 1 4.5 mm power barrel (delivering up to 230W power to host) out (15W)
3. 1 USB-C® alt-mode cable (delivering up to 100W power)
5. 1 Power Button
1
4. 1 USB Type-C® 3.2 Gen 2 (10 Gbps) port with data and power out (15W)
1
The dock power button is not functional when connected
to non-supported HP notebooks or non-HP notebooks.
F I R S T-T I M E C O N N E C T I O N
Figure D: Dialog box requesting administrative approval of a new Thunderbolt
TM
device.
- MAC address pass through S0, S3, S4, S5 warm and cold dock
- Ethernet need to be installed separately on non-HP Windows. Drivers available on HP website
- For MAC PCs HP does not provide Ethernet and audio drivers
- Firmware updates on Windows and Linux host systems only
4
For Thunderbolt
TM
Host systems, dock will use Intel 2.5 Gbps NIC. (To reach 2.5 Gbps speed, it requires infrastructure that
supports 2.5GB Ethernet speeds.)
For Non-Thunderbolt
TM
(Multi-Function) Host systems, dock will use Realtek 1.0 Gbps NIC.
Note: The Ethernet driver is needed on the host system. The host connection to the Thunderbolt G4 dock will determine which
Ethernet NIC is active inside the dock. For Thunderbolt
TM
connections, the Intel® I225 LMvP device is active. For USB-C®,
or if Thunderbolt
TM
mode is turned off, the Realtek 1.0 Gb/s Ethernet NIC is active. Only one Ethernet is active at one time.
Use the host side device manager to view Ethernet status.
3.
2
HP Thunderbolt Dock G4 specifications summary
HP Thunderbolt G4 Dock, The Dock That
Does It All
3-4
First-time Connection
5-6
Supported Modes (Multi-Function
and Thunderbolt
TM
4/USB4/Thunderbolt
TM
3)
Pre-Boot Support
LED/Power Button
6-9
Charging Support from the Dock
Display Capabilities
9-10
HP Sure Start for Docks
Thunderbolt
TM
Security Levels – Available Functions
and Ports
10-12
Manageability
13-14
Troubleshooting Issues
15-19
Support list for the HP Thunderbolt 4 Dock
HP Commercial Notebook / mWS Platform Support