Using Rapport Administrative Software and Altiris Deployment Solution on the Same HP Compaq Thin Client Network
5
Practices to
Avoid
The following scenarios will limit the functionality of one or both management solutions,
as both require a DOS environment for manageability. PXE creates this environment by
downloading a bootable DOS image provided by the servers. (Please see the PXE Boot
Flowchart section of this paper for more information regarding this process.) When PXE
is enabled on both configurations, Rapport 3.02 will cease to function whereas Rapport
4.0 will result in service collisions. While the absence of PXE service only affects
imaging functionality, both solutions are still capable of managing the clients within the
operating system such as deploying software, inventory collection and Wake-on-LAN
functionality.
The following scenarios are not recommended by HP:
!
If Rapport 4.0 PXE service is disabled, and the Altiris Server PXE service is enabled,
then there will be a loss of imaging functionality on Rapport.
Rapport 3.02 does not
offer disabling of PXE service as version 4.0 does.
!
If Rapport 3.02 or 4.0 has PXE enabled, Altiris has PXE disabled and BootWorks is
not installed on the clients, there will be a loss of imaging and DOS scripting
functionality with Altiris.
!
If both Rapport and Altiris have PXE enabled, then the PXE configurations will collide
and the network boot will hang.
