HP ProLiant ML350e Скачать руководство пользователя страница 11 | Manualshive

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For more information about deploying firmware on ProLiant servers, see the HP Service Pack for
ProLiant User Guide on the HP SPP website at

http://www.hp.com/go/spp

.

Deploying Integrity firmware bundles with HP SUM

You can use HP SUM to deploy components delivered with the Integrity Server Bundles, or use HP
SUM to pull updates from the web.

Deploying firmware to the Integrity servers is done remotely and is the same as deploying other
firmware, such as OA, with the following exceptions:

•

You should specify the IP address of the Monarch (primary) OA on Superdome 2 enclosures,
or the Monarch iLO 3 MP on multi-blade servers.

•

On the Select Components screen, click

Configure Now

, and then select whether you want to

Upload and Activate

or

Upload but Do Not Activate

. The

Upload but Do Not Activate

option

automatically powers down and reboots the server after the update finishes, which activates
the firmware. If you select the

Upload and Activate

option, the server does not automatically

reboot, so you must either manually reboot or wait for the next regularly-scheduled maintenance
reboot for the firmware to be activated. By default, SUM selects

Upload but Do Not Activate

.

HP SUM supported firmware for Integrity servers

Supported

Component

Yes

Online System ROM firmware

Yes

FPGA firmware

Yes

iLO-3 MP firmware

Yes

Power Monitor firmware

Yes

Superdome 2 Complex and nPartition firmware

Yes

OA firmware

Yes

VC firmware

Deployment modes

The following key terms are used when using HP SUM to deploy updates:

Definition

Term

The installation runs on the physical hardware you are
updating. For example, running a utility on a server to
update the server's system ROM.

Local

The installation runs on one system, but updates other
physical targets. For example, updating the OA firmware
across a network through a web browser.

Remote

The installation occurs while the host processor is running
in the normal server environment. For example, if the server

Online

runs Microsoft Windows Server 2008, the update takes
place under this environment. The update does not require
you to boot to a special environment to update the
firmware. You might need to reboot the target to activate
the firmware.

In offline mode, the HP SUM boots a small Linux kernel
and enables updates to occur on a single server.

Offline

•

Only updates the local system

•

Only uses a single repository

Deploying HP SUM

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Содержание ProLiant ML350e

Страница 1: ...figuration and operation of Microsoft Windows Windows Server Linux smart components and deployment of firmware and software Because of the risk of data loss only individuals experienced with using firmware and software should implement the procedures HP Part Number 613175 006 Published May 2012 Edition 6 ...

Страница 2: ...nal warranty HP shall not be liable for technical or editorial errors or omissions contained herein Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 21 1 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercia...

Страница 3: ...ry 18 Configuring the components 18 Downloading components for target discovery 19 Updating mixed ProLiant and Integrity environments 19 Selecting the targets 20 Inter target dependency 21 Dependency checking 21 Target types 21 Finding and discovering targets 22 Adding a single target 22 Entering target credentials 22 Editing a target 22 Removing a target 23 Managing groups 23 Pending firmware upd...

Страница 4: ...ws firewall settings 62 Recovering from operating system limitations when using a Japanese character set 62 Displaying the user specified reboot message using a Japanese character set when running on a Linux operating system 62 Rebooting with the user specified reboot message using a Japanese character set when running on a Windows operating system 62 Running in a directory path containing multi b...

Страница 5: ...May 201 1 or Later Revision of the System ROM Special Steps Must Be Performed if it Is Necessary to Downgrade the System ROM to Revisions Earlier Than May 201 1 68 6 Support and other resources 69 Information to collect before contacting HP 69 How to contact HP 69 Subscription service 69 Documentation feedback 70 Related information 70 Typographic conventions 71 HP Insight Remote Support software ...

Страница 6: ...er and all remote files associated with the installation except installation log files are removed HP SUM copies the log files from the remote targets back to the system where HP SUM is executed Key features of HP SUM include Dependency checking which ensures appropriate installation order and dependency checking between components Intelligent deployment of only required updates Simultaneous firmw...

Страница 7: ...P SUM HP SUM provides three ways of running for users GUI For firmware and software deployments Express For software deployments only local host only Scripted For silent firmware and software deployments HP SUM supports local and remote deployments HP SUM runs in standard Windows and Linux operating systems in online and offline mode For more information about deployment modes see Deployment modes...

Страница 8: ...ant Run HP SUM from a workstation and update Linux hpsum Do not require scripting Smart Update Firmware DVD remote hosts over the network using the GUI Want to select the components to be installed Targets can be a Windows Linux or VMware ESXi 5 0 server HP Integrity Support bundles Need to update multiple targets including OA OA iLO or VC IP address or DNS name HP Integrity BL8x0c i2 rx2800 i2 an...

Страница 9: ... Windows hpsum HP Smart Update Firmware DVD deployment to a remote host or Scripted For more information see the HP CloudSystem Matrix Linux hpsum deployment to a remote host scenarios discussed previously in this table HP Service Pack for ProLiant Compatibility website at http www hp com go matrixcompatibility Offline HP Smart Update Firmware DVD HP Service Pack for ProLiant Deploying firmware fo...

Страница 10: ...Update Firmware DVD provides a collection of firmware bundles containing HP SUM and firmware for ProLiant servers in an ISO image that can be used either in offline automated or interactive mode or online a scripted or interactive mode modes The HP Smart Update Firmware DVD provides firmware for supported ProLiant servers and options The Firmware DVD contains all the firmware for the supported Pro...

Страница 11: ... for the firmware to be activated By default SUM selects Upload but Do Not Activate HP SUM supported firmware for Integrity servers Supported Component Yes Online System ROM firmware Yes FPGA firmware Yes iLO 3 MP firmware Yes Power Monitor firmware Yes Superdome 2 Complex and nPartition firmware Yes OA firmware Yes VC firmware Deployment modes The following key terms are used when using HP SUM to...

Страница 12: ...tes do not require scripting Scripted deployment on a local host You are familiar with command line tools You are deploying components on a local single host Updates require a customized scripted deployment Graphical deployment to a remote host You are not familiar with command line tools You are deploying components on one or more remote hosts Updates do not require scripting Scripted deployment ...

Страница 13: ...ecure environment HP recommends providing the boot password and leaving BitLocker Drive Encryption enabled throughout the firmware update process This requires setting the tpmbypass parameter for HP SUM or the firmware update is blocked To temporarily disable BitLocker support to allow firmware updates 1 Click Start and then search for gpedit msc in the Search Text box 2 When the Local Group Polic...

Страница 14: ...arning message appears After selecting OK you can continue The installation is not canceled If TPM is detected and enabled with Option ROM Measuring the installation is not silent and a system ROM must be updated No warning appears A new log file is generated systemdrive cpqsystem log cpqstub log If TPM is detected and enabled with Option ROM Measuring the installation is silent the tpmbypass Beca...

Страница 15: ...select from a list and then press the arrow keys to toggle radio buttons Source selections Repositories are the directories that contain the SPP bundles and individual smart components HP SUM uses to update targets Bundles are groups of firmware and software components that HP releases HP SUM allows you to choose one or more repositories and check the HP FTP site for the latest versions of the com...

Страница 16: ...ownloaded from the ftp hp com site To use components downloaded from the HP website select this check box The repository cannot be edited Location This field displays the location of the repository Addition Information This field provides more information about the bundle Click Proxy Options in this field to change proxy settings if necessary to access ftp hp com Status This field displays the rep...

Страница 17: ...ries when selecting components to be installed You can have a different filter set for each repository Be aware of the following items HP SUM uses the highest version of a bundle or component it finds in any of the selected repositories If the same highest bundle or component version is found in multiple repositories HP SUM uses the version listed highest on the Current Repositories table If a com...

Страница 18: ...ates it does not select the row for editing or removal 2 Edit the Repository Name 3 Select Firmware Only Software Only or Both You can choose the updates to use when you add or edit a repository By default HP SUM displays firmware and software updates If you want to view which updates are being used in an existing repository select the repository in the Current Repositories table select the reposi...

Страница 19: ...pull updates from the web when you click Next on the Source Selections screen you see the Download Permissions screen This list includes both Linux and Windows components used for target discovery If your environment does not include targets running the Linux or Windows operating system you can remove these components from the list to reduce the number of components that HP SUM downloads to your s...

Страница 20: ...ollowing target information Check box Targets with selected check boxes are updated Click the check box to select or clear a target for update Target Name This field displays the IP address of the target or group Status This field displays a message indicating whether or not the target is ready to be updated Enter the credentials for each target you are updating For more information see Entering t...

Страница 21: ... or devices associated with targets Examples of dependency checking include Health component requirement for installation of the SNMP Agents Required operating system libraries Compatibility of OA VC and iLO firmware versions 2 Indicating if there is a dependency failure Failures are displayed in the HP SUM GUI and also saved in a log file To resolve any dependencies that were indicated during thi...

Страница 22: ...arget that is added Entering target credentials You must enter the credentials administrator user name and password for all targets including the local host if you are updating it 1 In the Select Targets screen table select one or more targets by clicking to highlight the rows 2 Click Enter Credentials 3 In the Enter Credentials for the Target s dialog box select one or more targets The credential...

Страница 23: ...update You can choose to Leave the system for manual reboot to activate This disables the target in HP SUM and you will need to manually power down and reboot the system to activate the pending update After the reboot you can open HP SUM and proceed with the firmware update Let HP SUM power down the system and reboot the operating system to let the activation happen HP SUM sends a graceful shutdow...

Страница 24: ...plays the status of the target The status message Ready to update indicates that at least one update is selected for installation Status messages about failed dependencies also appear in this field To select updates resolve failed dependencies or view device selection problems click Select Bundles or Select Components Both links display a list of all available updates for your targets The Select B...

Страница 25: ...nce to complete the installation of the current component and abort the installation of the remaining components NOTE Aborting an installation is only available in online mode Viewing failed dependencies If a failed dependency occurs you must resolve it by ensuring the prerequisite libraries or the appropriate software or firmware components are available before proceeding with the installation Cl...

Страница 26: ...get 1 Click Select Bundles on the Review Install Updates screen 2 Check the bundle that you want to apply to the target To update individual components that are not part of a bundle 1 Click Select Bundles on the Review Install Updates screen 2 Click the arrow next to Unbundled Components to expand the list 3 Check each component that you want to update on the selected target If there is a dependen...

Страница 27: ...out the selected device If you cannot update a device the Status field displays a brief explanation NOTE HP Integrity servers only If a multi blade server displays a Mismatch Firmware or Mismatch Firmware Update Required error HP SUM resolves the mismatch as part of the update when you click Install For more information on a firmware mismatch see Viewing firmware mismatch details HP Integrity serv...

Страница 28: ... Details screen where you can view the mismatch details HP SUM will resolve the firmware mismatch when it installs the new updates Installation options CAUTION The ability to force the installation of components is generally unnecessary and is not recommended Incorrect use could result in data loss or system failure or both If you set the installation options from the Review Install Updates screen...

Страница 29: ...nd then click OK If you click the X to close the window will not save the schedule 6 The schedule details are updated in the Target Status 7 The schedule is completed when you click Install on the Review Install Updates screen NOTE If the Install button is grayed out make sure you enter all required information on the Review Install Updates screen For more information see Reviewing and installing ...

Страница 30: ...devices HP SUM will collect all the information available for this report on the Review Install Update screen Failed Dependencies Report Provides details on any failed dependencies that will prevent an update from succeeding NOTE The Failed Dependencies Report is automatically generated when you generate a Target Firmware details or Target Installable details report 4 Choose the type of report to ...

Страница 31: ...ipt proxy_user username proxy_passwd password inputfile filename c omponent component_to_install component1_to_install component2_to_install bundle1_to_install bundle2_to_install The following commands are supported only by Superdome 2 servers update_type type device_list device device reboot_list npar npar HP SUM with OA requires a user ID and password to log in The user ID must be an administrat...

Страница 32: ...mi AMS and SNMP SNMP use_ams use_snmp AMS SNMP and WBEM WBEM and SNMP use_ams use_wmi WBEM and SNMP WBEM and SNMP use_wmi use_snmp AMS SNMP and WBEM WBEM and SNMP use_ams use_wmi use_snmp The following table shows what updates occur if WBEM switches are currently installed Gen8 servers G7 and earlier servers Command WBEM WBEM no switches WBEM and AMS WBEM use_ams WBEM and SNMP WBEM and SNMP use_sn...

Страница 33: ...on of the selected firmware components applies to firmware only f orce rom Overrides or downgrades the existing installation of the selected software components f orce software Overrides or downgrades the existing installation of the selected software components firmware components and bundles f orce all Downgrades to an earlier version of firmware for multi target devices such as hard drives and ...

Страница 34: ...e using the b undle argument only one bundle can specified with the argument However multiple b arguments and bundles can be specified on the same line If you do not use the b undle argument multiple bundles can be specified at the same time but the bundles must be separated by a blank and listed after all the arguments on the command line This argument is a filter switch It enables you to install...

Страница 35: ...d but the WMI components are optional Specifies that components that use the WMI protocol are available for installation These components are optional use_wmi and are not installed unless this argument is used When the use_wmi argument is used and the use_snmp use_ams arguments are not the SNMP and AMS components are optional This argument does not apply to HP Integrity servers Specifies which AMS...

Страница 36: ..._connection progress and re initializes the installation framework on the remote host Provides HP SUM parameter the information on how to proceed when a component has a failed dependency The On_failed_dependency parameter supported parameters for this argument are Omit_Host default Omit_Component and Force Omit_Host causes the host to be put into a failure state and no installation is attempted Om...

Страница 37: ...ter except for the OA psswd password target The password is used to log in to remote targets For the OA target use the oa_password argument This is the IP address or the DNS name of a remote host which can be a remote server remote iLO NIC port Virtual target netAddress Connect Ethernet or Fibre Channel Module for c Class BladeSystem or BladeSystem OA When two OAs are in an enclosure this argument...

Страница 38: ...og netAddress and the redirected location is path hp log netAddress For Linux components the default location is var hp log netAddress and the redirected location is path hp log netAddress Sets the verbosity level for the HP SUM execution log file hpsum_execution_log_ date _ time log It v erbose or veryv erbose increases the level of detail that is retained in the log file The default value is nor...

Страница 39: ...want to update all partitions or blades Valid devices are npar number and blade enc bay Do not put any spaces between the parameters Example device_list npar1 npar2 blade1 1 blade1 2 Use this argument when the update_type is ALL or PARTITIONS This argument specifies specific partitions reboot_list npar npar to reboot after the partition firmware has been updated Valid npar values are npar number D...

Страница 40: ... to be installed hpsum f bundle softwareonly BP000315 xml hpsum b BP000315 xml f bundle softwareonly Results All software components and firmware components from the update bundle which HP SUM determined must be installed were installed No firmware was installed Example 3 This command line input deploys firmware hpsum romonly Results All firmware components that must be installed were installed No...

Страница 41: ...ipt and determine any required branching In Linux the negative return codes are reported These return codes are determined by subtracting the negative value from 256 Text Windows Linux Value Return code The installation was successful 0 0 0 SUCCESS_NO_REBOOT The installation was successful but a reboot is required 1 1 1 SUCCESS_REBOOT The component was current or not required 3 3 3 SUCCESS_NOT_REQ...

Страница 42: ... version already installed 2 The installation was not attempted because of one of the following 3 The version to be installed is older than the version already installed The supported hardware is not present not enabled or in a state that an installation could not be attempted The smart component does not support the environment There is nothing for the component to accomplish If the component is ...

Страница 43: ...o enable paths with spaces Also the input file itself might contain the same options on the command line The usual command line options can still be used with the inputfile option and they take precedence over any given input file Input file format and rules The input file is divided into two sections Configuration The configuration section starts from the beginning of the file and proceeds until ...

Страница 44: ...data is written to the log file Any generated prompts use the default option and continue the installation without user input If a component requires input before installation such as configuration information the component installation fails unless the IGNOREERRORS FailedDependencies parameter is supplied and an error message is written to the log file YES NO Forces updates to both firmware and s...

Страница 45: ...d to bypass inactive or unavailable remote hosts when deploying firmware or software to multiple remote hosts at the same time Use FailedDependencies to ignore any failed dependencies and proceed with the ones that are ready to be installed Directory path Provide a single local repository path This action creates an inventory from the given SOURCEPATH path instead of the local or default repositor...

Страница 46: ...red for installation SOFTWAREONLY Do not use the softwareonly parameter with the romonly parameter YES NO Enables the credentials of the local host to be used as the credentials to access the USECURRENTCREDENTIAL targets instead of providing the user name and password explicitly for each target The assumption is that the current credentials are valid for the targets that are being accessed Applies...

Страница 47: ...lt location is SYSTEMDRIVE CPQSYSTEM hp log netAddress and the redirected location is path hp log netAddress For Linux components the default location is var hp log netAddress and the redirected location is path hp log netAddress SNMP read write community string Specifies an SNMP read write community string for local host access Applies to Linux PSP only CMALOCALHOSTRWCOMMSTR SNMP read only commun...

Страница 48: ... do not start the web agent health application loads Applies to Linux PSP only Determines whether the HP Systems Insight Manager Storage Agent is started when CMASTARTSTORAGEAGENT YES start the storage agent NO do not start the storage agent the health application loads Applies to Linux PSP only Determines whether the HP Systems Insight Manager NIC agent is started Applies to Linux PSP only CMASTA...

Страница 49: ...ed IP BINDING LIST 10 2 2 2 255 255 255 0 during installation Applies to Linux PSP only YES NO default HP Systems Management Homepage uses this parameter to restrict login access Applies to Linux PSP only IP RESTRICTED LOGINS To enable restrictions on who can log in to the web server this parameter must be set to yes and values must be provided to the IP RESTRICTED EXCLUDE or IP RESTRICTED INCLUDE...

Страница 50: ... provide a list of servers separated by semicolons for trust XENAMELIST relationships for the HP Systems Management Homepage Applies to Linux PSP only This parameter is valid only if the TRUSTMODE parameter is set to TrustByName Applies to Linux PSP only The hp_qla2x00 QLogic Fibre Channel Driver uses this parameter to determine HPQLA2X00FO SinglePath SecurePath the failover mode to use Applies to...

Страница 51: ...r UPDATETYPE PARTITIONS This argument specifies REBOOTLIST Superdome 2 servers only specific partitions to reboot after the partition firmware has been updated Valid npar values are npar number Examples of the HP SUM input file include the following REBOOTALLOWED YES REBOOTREQUIRED NO REBOOTMESSAGE Server is going down for a reboot REBOOTDELAY 15 COMPONENTSLIST cp001234 exe cp001235 exe BUNDLESLIS...

Страница 52: ...ies SKIPTARGET NO SOURCEPATH C fwcd firmware 8 70 0 hp swpackages GROUPS HOST winserver UID Userid PWD password END Example SILENT YES IGNOREERRORS ServerNotFound BadPassword FailedDepedencies SKIPTARGET NO SOURCEPATH C fwcd firmware 8 70 0 hp swpackages FORCEALL YES REBOOTALLOWED YES REBOOTDELAY 30 REBOOTMESSAGE Install complete server will reboot in 30 seconds TARGETS HOST 16 83 62 141 UID Useri...

Страница 53: ...eters to generate reports For specific commands see Command line interface page 31 Report file information Description Report type The following report files are generated This argument generates a report listing a target summary and report hpsum_Report_ date html description of how the hpsum_Report_ date xml components in the repository affect the target For example whether each component applies...

Страница 54: ...L files that you can view in a JavaScript enabled web browser The supported browsers for viewing the report files are Microsoft Internet Explorer 6 0 and Mozilla Firefox 3 5 and later By default the reports are located in the current working directory from where HP SUM was initiated If that current location is write protected the reports are located in the same directory as the HP SUM log files Th...

Страница 55: ...ocal and remote target server During this process HP SUM opens ports in the iptables firewall to enable HP SUM to use SOAP calls over SSL to pass data between the local and remote systems For more information about the ports used see Network ports used by HP SUM page 57 When the installation is completed or canceled HP SUM stops the remote service removes it from the target server closes the port ...

Страница 56: ...n You do not need to add the optional interface number when you enter the address If you cannot connect to the target server or receive a Discovery failed message when executing HP SUM in an IPv6 environment see Troubleshooting page 59 After you connect to the target server all other HP SUM functions work identically Log files for IPv6 hosts are stored with all other HP SUM files in the CPQSYSTEM ...

Страница 57: ...rt 443 Table 2 HP SUM Windows network ports Description Ports A secure data port used to transfer information Port 443 Connects to the remote ADMIN share on target servers These are the standard ports Windows servers use to Ports 445 and 137 138 139 Port 137 is used only if you are using NetBIOS naming service connect to the remote file shares If you can connect remotely to a remote Windows file s...

Страница 58: ...0 or 63006 or port 63006 if it is not This support allows iLO and VC firmware updates without having to access the host server It also allows servers running VMware or other virtualization platforms to update their iLO without having to reboot their server or to migrate their virtual machines to other servers NOTE HP SUM attempts to determine if a server running HP SUM also hosts a web server In s...

Страница 59: ...pgrade Settings xml Includes trace data of repository manager and general errors if any SourceClient trace Contains trace data for HP SUM SOAP server sessions Hpsumiserver Hpsumiserver log Hpsumiserver HpsumserverW32 log Contains information of the HP SUM SOAP server Hpsumiserver localhpsumsoapserver log Contains the data and time for each session has started This file is saved in separate directo...

Страница 60: ...hich represented iLO firmware files components cp01 1301 exe and cp01 1500 exe and the HP SPP represented by bundle file bp000648 xml were added to the installation set All the other components were removed for various reasons InstallSet cpp 212 Winnow Adding FileName 0 bin InstallSet cpp 212 Winnow Adding FileName 1 bin InstallSet cpp 222 Winnow Removing FileName 2 bin InstallSet cpp 212 Winnow A...

Страница 61: ...mmunicate with remote targets if the Network Threat Analysis feature is enabled Disable this feature while HP SUM is in use on the workstation Examine the trace directories for connection problems For more information see Collecting trace directories page 59 Ensure the server has a valid serial number HP SUM hangs during discovery If a system hang is observed during HP SUM discovery and the system...

Страница 62: ...ux operating system You might specify a message to appear before the system shuts down during a reboot operation When using a Japanese character set and running on a Japanese version of a Linux operating system the message does not appear properly Rebooting with the user specified reboot message using a Japanese character set when running on a Windows operating system You might specify a message t...

Страница 63: ... With Windows operating systems you can still use the ping command to ping IPv6 addresses ping ipv6 address Ensure you can ping the IPv6 loopback address ping 1 Use the DNS hostname instead of IPv6 address to ensure the address is correct Ensure you have installed the IPv6 protocol It is not installed by default in Windows Server 2003 Be sure to reboot the server after installing the protocol to e...

Страница 64: ...he admin share on the remote target server HP SUM works unless there are other network or hardware issues Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE based Linux environments Verify that you can establish an SSH connection to the remote target server using the credentials within HP SUM by issuing the following command at a console prompt ssh ipv6 address SSh 2101 db8 0 1 9 You must ente...

Страница 65: ...ou might observe differences in the RPM component name which might appear to be a version mismatch for the component on the Select Item to be Installed screen and the Installation Results screen This is caused by the RPM build phase The resulting component is actually the same version The RPM build adds information so it is technically the same component For example if you select the component HP ...

Страница 66: ...lve this issue enable the port traffic associated with the HP SUM application by performing the following steps 1 From the system tray click the McAfee icon 2 Select Manage Features 3 Select McAfee Host Intrusion Prevention 4 Select the Activity Log tab As displayed in the following image in the Message column notice the entry similar to the following Blocked Incoming TCP from the HOST 15 255 101 ...

Страница 67: ... HP SUM access HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good state If the health state is invalid or bad HP SUM does not upgrade the VC firmware HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health...

Страница 68: ...M repository ProLiant G2 G5 and G6 Servers After Upgrading to the May 201 1 or Later Revision of the System ROM Special Steps Must Be Performed if it Is Necessary to Downgrade the System ROM to Revisions Earlier Than May 201 1 The May 201 1 and later revisions of the System ROM for the HP ProLiant G2 G5 and G6 series servers listed in the Scope section of the support document include enhancements ...

Страница 69: ...number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level How to contact HP Use the following methods to contact HP technical support See the Contact HP worldwide website http www hp com go assistance Use the Contact HP link on the HP Support Center website http www hp com go hpsc In the United...

Страница 70: ...nformation about HP Subscriber s Choice see the Subscriber s Choice website http www hp com go subscriberschoice For information about HP SUM see the HP Smart Update Manager User Guide http www hp com support HP_Smart_Update_Manager_UG_en For information on the HP Systems Insight Manager see the following documents on the HP Systems Insight Manager website http www hp com go hpsim HP Systems Insig...

Страница 71: ...d to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service ...

Страница 72: ...www hp com go insightremotesupport To download the software for free go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right The HP Insight Remote Support software release notes detail the specific prerequisites supported hardware and associated operating systems For more information See the HP Insight Remote Support Standard Release Notes on the HP w...

Страница 73: ...cumentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback 73 ...

Страница 74: ...oard Administrator POST Power On Self Test PSP HP ProLiant Support Pack RBSU HP ROM Based Setup Utility RILOE II Remote Insight Lights Out Edition II SEP Symantec Endpoint Protection SES Shared Engineering Services SOAP Simple Object Access Protocol SPP HP Service Pack for ProLiant SSH Secure Shell SSL Secure Sockets Layer TPM Trusted Platform Module UNC Universal Naming Convention VC Virtual Conn...

Страница 75: ... characters File encoding 44 Running in a directory path containing multi byte characters 62 E editing hosts 18 errors Installation of components failed with Update returned an error when installing Linux RPMs 65 Non matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source 65 Recovering from a discovery failure 60 execution first time 7 F failed de...

Страница 76: ... operating system limitations when using a Japanese character set 62 overview HP SUM 6 P parameters Error reporting 44 Input file parameters 44 pending iLO updates 23 proxy settings 16 R Reboot Options 29 reboot settings 62 reboot troubleshooting 62 recovering from a failed system ROM upgrade Recovering from an installation failure 59 related documentation 70 remote functionality recovering 61 rem...

Страница 77: ...sted Platform Module 12 Trusted Platform Module TPM Trusted Platform Module 14 typographic conventions 71 V version discrepancy issue 65 virtual media access 63 W websites product manuals 70 Windows smart components return codes 41 77 ...

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