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Troubleshooting resources

Troubleshooting resources

Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents:

Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.

Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to
assist with interpreting and resolving error messages.

Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE
Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.

To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website

Hewlett Packard Enterprise website .

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Содержание ProLiant ML30 Gen10 Plus

Страница 1: ...HPE ProLiant ML30 Gen10 Plus Server User Guide Part Number 30 CB359EAA 001 Published March 2022 Edition 1 ...

Страница 2: ...ons contained herein Confidential computer software Valid license from Hewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside...

Страница 3: ... behavior 1 14 Media device screws 1 15 Trusted Platform Module 2 0 1 15 1 Trusted Platform Module 2 0 guidelines 1 15 2 BitLocker recovery key password retention guidelines 2 Operations 2 1 Power up the server 2 2 Power down the server 2 3 Remove the server from the rack 2 4 Remove the front bezel 2 5 Remove the access panel 2 6 Remove the air baffle 2 7 Remove the PCI blank retainer 2 8 Remove a...

Страница 4: ... cautions 4 4 3 Installing a Flexible Slot power supply 4 5 Redundant power supply enablement option 4 5 1 Installing the RPS enablement option 4 6 Media device options 4 6 1 SAS LTO tape drive option 4 6 1 1 Installing a SAS LTO tape drive 4 6 2 USB RDX backup system option 4 6 2 1 Installing a USB RDX docking station 4 6 3 Optical drive option 4 6 3 1 Installing an optical drive 4 7 PCI fan and ...

Страница 5: ...ling 5 2 2 1 4 LFF non hot plug drive controller cabling 5 2 2 2 4 LFF 8 SFF hot plug drive controller cabling 5 2 3 Energy pack cabling 5 2 4 Storage controller backup power cabling 5 3 Media device cabling 5 3 1 LTO tape drive cabling 5 3 2 RDX backup system cabling 5 3 3 Optical drive cabling 5 4 M 2 SATA SSD add in card cabling 5 5 Fan cabling 5 5 1 PCI fan cabling 5 5 2 System fan cabling 5 5...

Страница 6: ...mental specifications 10 2 Mechanical specifications 10 3 Power supply specifications 10 3 1 HPE 350 W Gold Non hot plug Power Supply 92 efficiency 10 3 2 HPE 500 W Flex Slot Platinum Hot plug Low Halogen Power Supply 94 efficiency 11 Websites 12 Support and other resources 12 1 Accessing Hewlett Packard Enterprise Support 12 2 Accessing updates 12 3 Customer self repair 12 4 Remote support 12 5 D...

Страница 7: ...Component identification This chapter describes the external and internal server features and components Component identification 7 ...

Страница 8: ...B 3 2 Gen1 port 4 USB 2 0 port 5 4 LFF hot plug drives 6 4 LFF non hot plug drive cage Media bay 1 supports a SATA optical drive SAS LTO drive or a USB RDX docking station Media bay 2 supports a SATA optical drive or a USB RDX docking station SFF drive model 1 2 1 2 Front panel components 8 ...

Страница 9: ...y 2 3 USB 3 2 Gen1 port 4 USB 2 0 port 5 8 SFF hot plug drives Media 1 supports a SATA optical drive SAS LTO drive or a USB RDX docking station Media 2 supports a SATA optical drive or a USB RDX docking station 1 2 1 2 Front panel components 9 ...

Страница 10: ...ff No power present When the two LEDs described in this table flash simultaneously a power fault has occurred For more information see Front panel LED power fault codes If the health LED indicates a degraded or critical state review the system Integrated Management Log IML or use HPE iLO to review the system health status Facility power is not present power cord is not attached no power supplies a...

Страница 11: ...avior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Storage controller 6 flashes System board PCIe slots 7 flashes Power backplane 8 flashes Storage backplane 9 flashes Power supply 10 flashes PCIe expansion cards installed in riser board 11 flashes Chassis 12 flashes GPU card 13 flashes Front panel LED power fault codes 11 ...

Страница 12: ...ower cord clip for non hot plug power supply 5 Padlock eye 6 Kensington security slot 7 Slot 4 PCIe3 x8 4 1 8 Slot 3 PCIe3 x16 4 1 9 Slot 2 PCIe3 x8 4 1 10 Slot 1 PCIe4 x16 16 8 4 1 11 iLO dedicated network port optional 12 NIC port 2 1 GbE 13 USB 3 0 ports 14 NIC 1 iLO shared port 1 GbE 15 Video port 16 Serial port optional Rear panel components 12 ...

Страница 13: ...he following conditions exists Power is unavailable Power supply failure Power supply is in standby mode Power supply error The front I O cable is disconnected 2 NIC iLO link Solid green Network link Off No network link 3 NIC iLO status Solid green Linked to network Flashing green Network active Off No network activity Rear panel LEDs 13 ...

Страница 14: ... 5 Fan connector 3 heatsink fan 6 24 pin power supply connector 7 Internal USB 3 2 Gen1 port 8 Front I O connector 9 Fan connector 1 PCI fan 10 Drive backplane sideband connector 11 SATA port 5 12 SATA port 6 13 SATA port 1 14 SATA port 2 15 SATA port 3 16 SATA port 4 17 Front USB connector 18 Storage controller backup power connectors 1 2 1 3 3 3 3 System board components 14 ...

Страница 15: ...Ie4 x16 16 8 4 1 26 M 2 slot Item Description All SATA ports support 6Gb s transfer rate The ports 5 6 are for the media bays The optical drive option is only supported in SATA port 5 All SATA ports support 6Gb s transfer rate The ports 1 4 are for drive bays The M 2 slot supports either a SATA or NVMe SSD or the iLO M 2 serial module option 4 1 2 3 4 System board components 15 ...

Страница 16: ...eserved S8 Reserved S9 Reserved S10 Reserved S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to On When the system maintenance switch position 6 is set to the On position the system is prepared to restore all configuration settings to their manufacturing defaults When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled some configura...

Страница 17: ...DIMM slot location The arrow points to the front of the server DIMM slot location 17 ...

Страница 18: ...DR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website https www hpe com support DDR4SmartMemoryQS Item Description Example 1 Capacity 8 GB 16 GB 32 GB 64 GB 128 GB 256 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit x8 8 bit 4 Memory generation PC4 DDR4 5 Maximum memory speed 3200 MT s 6 CAS latency AA CAS 22 22 22 AA CAS 26 22 22 for 3...

Страница 19: ...out a drive or a drive blank installed 4 LFF non hot plug drive numbering In the 4 LFF non hot plug drive configuration SATA drives are supported Onboard connection for Intel VROC SATA RAID support is through the SATA ports 1 4 4 LFF hot plug drive numbering In the 4 LFF hot plug drive configuration SAS and SATA drives are supported Onboard connection for Intel VROC SATA RAID support is through th...

Страница 20: ...n the 8 SFF hot plug drive configuration SAS and SATA drives are supported Onboard connection for Intel VROC SATA RAID support is through the SATA ports 1 4 Only SATA drives 1 4 are covered in the software RAID Drive bay numbering 20 ...

Страница 21: ... a predictive failure alert has been received for this drive The drive has also been identified by a management application Flashing amber A predictive failure alert has been received for this drive Replace the drive as soon as possible 2 Online Activity Solid green The drive is online and has no activity Flashing green 1 flash per second The drive is doing one of the following Rebuilding or perfo...

Страница 22: ...Off The drive is not configured by a RAID controller or is a spare drive Item LED Status Definition HPE Basic Drive LED definitions 22 ...

Страница 23: ...nology is under constant development For the latest information see the PCI SIG website 2 Physical connector link width PCIe devices communicate through a logical connection called an interconnect or link At the physical level a link is composed of one or more lanes The number of lanes is written with an x prefix with x16 being the largest size in common use x1 x2 x4 x8 x16 3 Negotiable link width...

Страница 24: ... PCIe4 expansion slot 1 switches down to PCIe3 speed Slot number Slot type Slot power Supported form factors 1 PCIe4 x16 16 8 4 1 75 W Full height full length 2 PCIe3 x8 4 1 25 W Full height half length 3 PCIe3 x16 4 1 75 W Full height full length 4 PCIe3 x8 4 1 25 W Full height half length PCIe expansion slot definitions 24 ...

Страница 25: ...NS204i p NVMe OS Boot Devicecomponents Item Description 1 Drive bay 1 2 Drive bay 2 3 Thermal interface pad with removable liner 4 M 2 drive retaining latches HPE NS204i p NVMe OS Boot Device components 25 ...

Страница 26: ... NVMe OS Boot DeviceLED definitions Item Description Fault LED status 1 Bay 1 LED Off Normal Flashing 1Hz Drive predictive failure Amber Drive failure 2 Bay 2 LED HPE NS204i p NVMe OS Boot Device LED definitions 26 ...

Страница 27: ...Fan numbering Fan number Description 1 PCI fan optional 2 System fan 3 Heatsink fan Fan numbering 27 ...

Страница 28: ...havior The server supports nonredundant fan mode If a fan fails or is missing the following behaviors are exhibited The health LED flashes red The operating system performs a graceful shutdown Fan mode behavior 28 ...

Страница 29: ...Media device screws There are eight T 15 Torx screws on the front panel These screws are spare screws for installing media devices Media device screws 29 ...

Страница 30: ... embedded on the server system board The TPM 2 0 is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later For more information about operating system support see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs For more information about Microsoft Windows BitLocker Drive Encryption feature see the Microsoft web...

Страница 31: ... licenses must be obtained if applicable When the embedded TPM is enabled In UEFI boot mode the Trusted Platform Module operates in TPM 2 0 mode In legacy boot mode the Trusted Platform Module operation is not supported Use the UEFI System Utilities to configure the TPM From the System Utilities screen select System Configuration BIOS Platform Configuration RBSU Server Security Trusted Platform Mo...

Страница 32: ...rd is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on an encrypted drive...

Страница 33: ...s carried out prior to and after installing or removing a hardware option or performing a server maintenance or troubleshooting procedure Before performing these hardware operations review Rack warnings and cautions Server warnings and cautions Operations 33 ...

Страница 34: ...Power up the server To power up the server use one of the following methods Press the Power On Standby button Use the virtual power button through iLO 5 Power up the server 34 ...

Страница 35: ...before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 5 This method initiates ...

Страница 36: ...river available Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 If installed unlock and remove the security padlock and or the Kensington security lock For more information see the lock documentation 5 Slide the server tray out of the rack a Loos...

Страница 37: ...7 Place the server on a flat level surface with the access panel facing up Remove the server from the rack 37 ...

Страница 38: ...Remove the front bezel Procedure 1 Unlock the front bezel 2 Open the front bezel 3 Pull the front bezel away from the chassis Remove the front bezel 38 ...

Страница 39: ... this manner results in improper airflow and improper cooling that can lead to thermal damage Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the...

Страница 40: ...Remove the access panel 40 ...

Страница 41: ...h power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the access panel 6 Remove the air baffle a Lift the front end of the baffle from the chassis callout 1 b Remove the baf...

Страница 42: ...Remove the air baffle 42 ...

Страница 43: ...Remove the PCI blank retainer Procedure 1 Loosen the retainer thumbscrew 2 Slide the retainer up and then remove it from the chassis Remove the PCI blank retainer 43 ...

Страница 44: ...he following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the front bezel 6 Remove the access panel 7 Disconnect the drive cable from the media drive specified in the procedure LTO tape drive SAS power Y cable RDX drive power and USB cables Optical drive SATA power Y ca...

Страница 45: ...Remove a media drive 45 ...

Страница 46: ...r Procedure 1 Insert the retainer tabs into the rear chassis slots Make sure the horizontal part of the retainer is flushed against the top side of the slot blanks 2 Tighten the retainer thumbscrew Install the PCI blank retainer 46 ...

Страница 47: ... The air baffle is part of the PCI fan and air baffle option kit P06303 B21 Procedure 1 Insert the baffle tabs into the slots on the rear chassis 2 Press the front end of the baffle into the chassis Install the air baffle 47 ...

Страница 48: ...ss panel on the chassis and then slide it toward the front panel 2 Tighten the access panel thumbscrew 3 Perform the post installation or maintenance steps required by the procedure that required the removal of the access panel Install the access panel 48 ...

Страница 49: ...Procedure 1 Insert the front bezel hooks to the chassis 2 Close the front bezel 3 Lock the front bezel 4 Optional For later use you can hang the front bezel keys on the padlock eye on the rear panel Install the front bezel 49 ...

Страница 50: ...ns Make sure that the PCI fan is installed Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Grasp the tray notch to slide the tray out of the rack 2 Place the server on the tray Verify that the front panel of the server is align with the front of the tray Install the server into the rack 50 ...

Страница 51: ...5 Connect each power cord to the server 6 If the server is using a non hot plug power supply secure the power cord in the power cord clip on the rear panel a Press and hold the clip retainer callout 1 and then open the clip callout 2 b Position the power cord inside the clip callout 3 and then close the clip callout 4 Install the server into the rack 51 ...

Страница 52: ...ires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing b Secure the power cord with the strain relief strap Roll the extra length of the strap around the power supply handle 8 Employ industry best practices in routing and managing the peripheral cables and power cords 9 Connect each power cord to the power source 10 Tighten t...

Страница 53: ...11 Power up the server Install the server into the rack 53 ...

Страница 54: ...Setup This chapter describes the initial setup procedure for the server As well as general operational requirements and safety reminders Setup 54 ...

Страница 55: ...pending on your technical expertise and the complexity of the product for the initial system installation select one of the following options Ordering the HPE Installation Service Setting up the server Initial system installation 55 ...

Страница 56: ...ation Service provides the following benefits Installation by an HPE authorized technical specialist Verification prior to installation that all service prerequisites are met Delivery of the service at a mutually scheduled time convenient to your organization Allows your IT resources to stay focused on their core tasks and priorities Full coverage during the warranty period for products that requi...

Страница 57: ...gement though the UEFI System Utilities Ensure you set the server boot mode to UEFI Mode default If needed obtain the Intel VROC downloads driver GUI specific for your system OS from the Hewlett Packard Enterprise Support Center website https www hpe com support hpesc Read the operational requirements for the server Read the safety and compliance information https www hpe com support safety compli...

Страница 58: ... login credentials are on the serial number iLO information label on the top side of the chassis c Enter the iLO login name and password and then click Log In d In the navigation tree click the Remote Console Media link and then launch a remote console 6 Configure the initial setup of a server 7 Set up the storage 8 Deploy an OS or virtualization software 9 After the OS is installed update the dri...

Страница 59: ...nect each power cord to the power source 5 If the server is using a non hot plug power supply secure the power cord in the power cord clip on the rear panel a Press and hold the clip retainer callout 1 and then open the clip callout 2 b Position the power cord inside the clip callout 3 and then close the clip callout 4 6 Power up the server Setting up the server in tower mode 59 ...

Страница 60: ...30 Gen10 Plus Server be sure to observe the following general operational requirements Space and airflow requirements Temperature requirements Power requirements Electrical grounding requirements For server specific environmental requirements see Environmental specifications Operational requirements 60 ...

Страница 61: ...onent the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 S...

Страница 62: ...A for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the manufacturer s TMRA Te...

Страница 63: ... to the product rating label or the user documentation supplied with that option WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the server from power fluctuations a...

Страница 64: ...ectrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source Hewlett Packard Enterprise recommends the use of a PDU t...

Страница 65: ...t as a work surface when extended from the rack WARNING To reduce the risk of personal injury or damage to the equipment observe the following precautions The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations ...

Страница 66: ...doors Rack warnings and cautions 66 ...

Страница 67: ...xpose the energy pack to temperatures higher than 60 C 140 F After power is disconnected battery voltage might still be present for 1s to 160s CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power failure CAUTION To ...

Страница 68: ...nsitive component or assembly Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps ...

Страница 69: ...Packard Enterprise recommends installing only HPE validated hardware options To see the list of validated options for this server see the product QuickSpecs on the HPE ProLiant ML30 Gen10 Plus Server website https www hpe com servers ml30 gen10 plus To view the warranty for your server and supported options see Warranty information Hardware options installation 69 ...

Страница 70: ...r before beginning any installation procedure Improper grounding can cause electrostatic discharge Install any hardware options before initializing the server If multiple options are being installed read the installation instructions for all the hardware options to identify similar steps and streamline the installation process If the hardware option installation involves internal cabling review th...

Страница 71: ...it contents The following hardware are included in the option kit Items marked with an asterisk are not for use in this server Left and right rack rail assemblies Server tray Cable management arm Chassis rear bracket screws 3 Shipping hardware Shipping brackets 2 Shipping bracket screws 4 M5 square hole cage nuts 4 Rear shipping screws 2 Tower to rack conversion kit 71 ...

Страница 72: ...ch power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 If installed unlock and remove the security padlock and or the Kensington security lock For more information see the lock documentation 5 Install the rack rails and server tray 6 Install the server into the rack The installation is complete Installing the tower to r...

Страница 73: ...ocedure 1 Disassemble the rack rail assemblies a Pull out the inner sliding rail until it is fully extended b Slide and hold the white release tab in the direction shown and then remove the sliding rail from the mounting rail 2 Install the sliding rails on the server tray a Insert the spools on the sides of the server through the notches on the rails b Slide the rail towards the rear of the tray t...

Страница 74: ...rear end of the rails is marked with L for left and R for right 4 Fasten the mounting rails to the rack columns a Retract and hold the rear retention bracket b Insert the pins on the mounting flange into the rack column holes c Release the rear retention bracket Install the rack rails and server tray 74 ...

Страница 75: ... the pins on the mounting flange into the rack column holes f Release the front retention bracket 5 Slide the server tray into the rack The rack rails will click and lock into place when the tray is properly engaged Install the rack rails and server tray 75 ...

Страница 76: ...6 Install the server into the rack Install the rack rails and server tray 76 ...

Страница 77: ...ns Make sure that the PCI fan is installed Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Grasp the tray notch to slide the tray out of the rack 2 Place the server on the tray Verify that the front panel of the server is align with the front of the tray Install the server into the rack 77 ...

Страница 78: ...5 Connect each power cord to the server 6 If the server is using a non hot plug power supply secure the power cord in the power cord clip on the rear panel a Press and hold the clip retainer callout 1 and then open the clip callout 2 b Position the power cord inside the clip callout 3 and then close the clip callout 4 Install the server into the rack 78 ...

Страница 79: ...wer cord with the strain relief strap Roll the extra length of the strap around the power supply handle 8 Employ industry best practices in routing and managing the peripheral cables and power cords 9 Verify that the peripheral cables and power cords are secured properly Two people is needed for this procedure one to slide the server in and out of the rack and the other to observe the peripheral c...

Страница 80: ...tray in and out of the rack to verify that there is no risk of accidental disconnection of the peripheral cables and power cords 10 Tighten the server tray thumbscrews 11 Connect each power cord to the power source 12 Power up the server Install the server into the rack 80 ...

Страница 81: ...t plug LFF SATA drives Hot plug LFF SATA and SAS drives Hot plug SFF SATA and SAS drives The embedded Intel Virtual RAID on CPU Intel VROC supports software RAID for direct attached SATA drives Install an HPE type p PCIe plug in storage controller option to support SAS drives and hardware RAID Drive options 81 ...

Страница 82: ...a drive or a drive blank installed If only one drive is used install it in the bay with the lowest drive number For drive numbering see Drive bay numbering This server does not support mixed drive types in the same drive box All drives grouped into the same drive array must meet the following criteria All drives must be either all hard drives or all solid state drives All drives must be of the sam...

Страница 83: ...ake sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server...

Страница 84: ...9 Remove the correct number of screws from the drive cage Each drive requires four screws 10 Install the non hot plug drive Installing a non hot plug LFF SATA drive 84 ...

Страница 85: ...t plug drive cage 12 Connect the drive power and SATA cables 13 Install the access panel 14 Install the front bezel 15 Do one of the following Orient the server back in tower mode Installing a non hot plug LFF SATA drive 85 ...

Страница 86: ...to the server 17 Connect each power cord to the server 18 Connect each power cord to the power source 19 Power up the server 20 To configure drive arrays see the relevant storage controller guide The installation is complete Installing a non hot plug LFF SATA drive 86 ...

Страница 87: ...ent damage observe antistatic precautions CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Procedure 1 Remove the front bezel 2 Remove the drive blank Retain the blank for future use LFF drive blank SFF drive blank 3 Prepare the drive LFF drive Installing a hot plug LFF SFF SAS or SATA drive 87 ...

Страница 88: ...SFF drive 4 Install the drive LFF drive SFF drive Installing a hot plug LFF SFF SAS or SATA drive 88 ...

Страница 89: ...status of the drive from the drive LED definitions 6 Install the front bezel 7 To configure drive arrays see the relevant controller guide The installation is complete Installing a hot plug LFF SFF SAS or SATA drive 89 ...

Страница 90: ...wer supply options Depending on the installed options and the regional location where the server was purchased the server can be configured with one of the supported power supplies Power supply options 90 ...

Страница 91: ...n on the hot plug power supply and calculators to determine server power consumption in various system configurations see the Hewlett Packard Enterprise Power Advisor website https www hpe com info poweradvisor online Hot plug power supply calculations 91 ...

Страница 92: ...n to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance upgrades and servicing to qualified personnel CAUTION Mixing different types of power supplies in the same server might Limit or disable some power supply features including support for power redundanc...

Страница 93: ...tions Procedure 1 If you are installing a power supply in the power supply bay 2 remove the power supply blank 2 Immediately slide the power supply into the bay until it clicks into place 3 Connect the power cord to the power supply 4 Secure the power cord in the strain relief strap attached to the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tigh...

Страница 94: ...elief strap Roll the extra length of the strap around the power supply handle 5 Connect each power cord to the power source 6 Make sure that the power supply LED is green The installation is complete Installing a Flexible Slot power supply 94 ...

Страница 95: ...stallation of two Flexible Slot Flex Slot power supplies Adding a second power supply provides redundant power support to the server if one power supply fails You do not have to power down the server before removing or installing a redundant hot plug power supply Redundant power supply enablement option 95 ...

Страница 96: ...om the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the access panel 6 If installed remove all media drives 7 Disconnect all non hot plug power supply cables 8 Remove the non hot plug power supply a Remove the power supply screws callout...

Страница 97: ...g to be installed in the RPS cage make sure that the blank in the power supply bay 2 is firmly secured 11 Connect the RPS cables 12 Install the access panel 13 Do one of the following Orient the server back in tower mode Installing the RPS enablement option 97 ...

Страница 98: ...exible Slot power supply 15 Connect all peripheral cables to the server 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Power up the server The installation is complete Installing the RPS enablement option 98 ...

Страница 99: ...support the following media devices Only one of each media device type can be installed at one time Media bay 1 SATA optical drive SAS LTO tape drive or USB RDX docking station Media bay 2 SATA optical drive or USB RDX docking station Media device options 99 ...

Страница 100: ...all an LTO tape drive system as an economical and scalable option for long term storage of infrequently accessed yet essential data The backup system consists of two components Tape drive Tape cartridge SAS LTO tape drive option 100 ...

Страница 101: ... required when installing an LTO tape drive under the following conditions The server is using a non hot plug power supply The server is using a Flexible Slot power supply and a USB RDX docking station is installed in the media bay 2 Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server 2 Remove all power a Disconnect each pow...

Страница 102: ...clude screws use the media device screws on the front panel The shims and the screws are included in the LTO tape drive option kit 10 Slide the LTO tape drive into the media bay Leave enough space on the rear to connect the drive cables 11 If the LTO tape drive is installed under the specified conditions connect the LTO RDX power extension cable blue to the LTO tape drive SAS power Y cable orange ...

Страница 103: ...6 Install the front bezel 17 Do one of the following Orient the server back in tower mode Install the server into the rack 18 Connect all peripheral cables to the server 19 Connect each power cord to the server 20 Connect each power cord to the power source 21 Power up the server 22 Perform the configuration procedure required by the drive option Installing a SAS LTO tape drive 103 ...

Страница 104: ...For more information see the drive documentation The installation is complete Installing a SAS LTO tape drive 104 ...

Страница 105: ... an inexpensive and portable way of storing data backups The ruggedized design of this backup system works especially well in harsh work environments The backup system consists of two components RDX docking station RDX cartridge USB RDX backup system option 105 ...

Страница 106: ...king station under the following conditions The server is using a non hot plug power supply The server is using a Flexible Slot power supply and a USB RDX docking station is installed in the media bay 2 Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b...

Страница 107: ... RDX docking station option kit If the option kit does not include screws use the media device screws on the front panel 10 Slide the RDX docking station into the media bay Leave enough space on the rear to connect the USB and power cables 11 Connect the power and USB cables 12 Slide the RDX docking station into the media bay until it clicks into place 13 If removed install the air baffle Installi...

Страница 108: ...ck 17 Connect all peripheral cables to the server 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server 21 Perform the configuration procedure required by the RDX system For more information see the RDX system documentation The installation is complete Installing a USB RDX docking station 108 ...

Страница 109: ...Optical drive option Install a slim type SATA optical drive to read write data on optical discs Optical drive option 109 ...

Страница 110: ...g items available T 15 Torx screwdriver Phillips No 1 screwdriver Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If t...

Страница 111: ...ice screws from the front panel 11 Install the optical drive in the drive cage a Slide the optical drive into the optical drive cage callout 1 b Install the drive bracket screws callout 2 c Install the drive cage screws callout 3 Installing an optical drive 111 ...

Страница 112: ...t the SATA power Y cable to the drive and then route the cable through the clip on the optical drive cage 13 Slide the optical drive into the media bay until it clicks into place Installing an optical drive 112 ...

Страница 113: ...t bezel 18 Do one of the following Orient the server back in tower mode Install the server into the rack 19 Connect all peripheral cables to the server 20 Connect each power cord to the server 21 Connect each power cord to the power source 22 Power up the server The installation is complete Installing an optical drive 113 ...

Страница 114: ... drive configuration with the following expansion options installed M 2 SSD HPE P class type p storage controller Accelerator workload computational or graphics accelerator Ethernet adapter with 10 Gb or faster speed Fibre channel host bus adapter FC HBA For more information on specific expansion options validated for this server see the product QuickSpecs on the HPE ProLiant ML30 Gen10 Plus Serve...

Страница 115: ...he server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the front bezel 6 Remove the access panel 7 If needed disconnect any system cables that might be blocking access to the bottom side of the drive cage 8 Install the PCI fan a Align the spool...

Страница 116: ...e air baffle a Insert the baffle tabs into the slots on the rear chassis callout 1 b Press the front end of the baffle into the chassis callout 2 12 Install the access panel 13 Install the front bezel 14 Do one of the following Orient the server back in tower mode Installing the PCI fan and air baffle 116 ...

Страница 117: ...ck 15 Connect all peripheral cables to the server 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Power up the server The installation is complete Installing the PCI fan and air baffle 117 ...

Страница 118: ... Intel VROC Provides software RAID support for direct attached SATA drives HPE type p PCIe plug in storage controller option Supports hardware RAID for SATA and SAS drives For more information on drive array and storage controller configuration see the relevant storage controller guide Storage controller options 118 ...

Страница 119: ... that users are logged off and that all tasks are completed on the server CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 2 If server firmware is not the latest revision update t...

Страница 120: ...r QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs Make sure that the PCI fan is installed Before you perform this procedure make sure that you have the following items available Compatible controller cable option T 15 Torx screwdriver Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord f...

Страница 121: ...in the slot 11 To enable the HPE SR SmartCache feature install an energy pack SmartCache and CacheCade enable solid state drives to be used as caching devices for hard drive media These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid state drives 12 Install the PCI blank retainer 13 Cable the controller 14 Install the air baffle 15 Install...

Страница 122: ...ct all peripheral cables to the server 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server 21 To configure the controller see the relevant storage controller guide The installation is complete Installing a type p PCIe plug in controller option 122 ...

Страница 123: ...10 Plus User Guide Microsoft Windows edition at https www hpe com support IntelVROC Gen10Plus Win UG Intel Virtual RAID on CPU for HPE Gen10 Plus User Guide Linux edition at https www hpe com support IntelVROC Gen10Plus Linux UG HPE storage controller HPE Smart Array SR type p Gen10 controller HPE Smart Array SR Gen10 Configuration Guide at https www hpe com support SSC config Storage controller g...

Страница 124: ...PE Smart Storage Hybrid Capacitor is only supported on Gen10 and later servers One energy pack option can support multiple devices An energy pack option is optional However to enable flash backed write cache FBWC or SmartCache SR on the storage controller the energy pack option is required Once installed the status of the energy pack displays in HPE iLO For more information see the HPE iLO user gu...

Страница 125: ...ttery can support up to 24 devices After the battery is installed it might take up to two hours to charge Controller features requiring backup power are not re enabled until the battery is capable of supporting the backup power This server supports the 96 W HPE Smart Storage Battery with the 145 mm cable HPE Smart Storage Battery 125 ...

Страница 126: ...r with the 145 mm cable Before installing the HPE Smart Storage Hybrid Capacitor verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack IMPORTANT If the system BIOS or controller firmware is older than the minimum recommended firmware versions the capacitor pack will only support one device The capacitor pack is fully charged after the system boots HPE Sm...

Страница 127: ...Minimum firmware versions Product Minimum firmware version HPE ProLiant ML30 Gen10 Plus Server system ROM 1 50 HPE Smart Array SR controllers 1 90 Minimum firmware versions 127 ...

Страница 128: ... Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remov...

Страница 129: ...ess and hold the rear latch callout 2 and then insert the rear end of the energy pack in the holder callout 3 c Connect the energy pack cable callout 4 9 Connect the storage controller backup power cable 10 If removed install the air baffle 11 Install the access panel 12 Do one of the following Orient the server back in tower mode Installing an energy pack 129 ...

Страница 130: ...the rack 13 Connect all peripheral cables to the server 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Power up the server The installation is complete Installing an energy pack 130 ...

Страница 131: ...s HPE type p storage controller Ethernet adapter Fibre channel host bus adapter FC HBA Accelerator workload computational or graphics accelerator For more information on the expansion options validated for this server see the server QuickSpecs on the Hewlett Packard Enterprise website https www hpe com servers ml30 gen10 plus Expansion card options 131 ...

Страница 132: ...iver available Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from th...

Страница 133: ...e slot 12 Connect all necessary internal cabling to the expansion card For more information on these cabling requirements see the documentation that ships with the option 13 Install the PCI blank retainer 14 If removed install the air baffle 15 Install the access panel 16 Do one of the following Orient the server back in tower mode Installing an expansion card 133 ...

Страница 134: ...he rack 17 Connect all peripheral cables to the server 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server The installation is complete Installing an expansion card 134 ...

Страница 135: ...Memory option The server has four DIMM slots supporting HPE DDR4 UDIMM with ECC The arrow points to the front of the server Memory option 135 ...

Страница 136: ...population information see Server Memory Population Rules for HPE ProLiant Gen10 Plus Servers with Intel Xeon E 2300 Processors on the Hewlett Packard Enterprise website https www hpe com docs server memory DIMM population information 136 ...

Страница 137: ...ttom of the DIMM Never wrap your fingers around a DIMM Never bend or flex the DIMM When installing a DIMM observe the following To align and seat the DIMM use two fingers to hold the DIMM along the side edges To seat the DIMM use two fingers to apply gentle pressure along the top of the DIMM For more information see the Hewlett Packard Enterprise website https www hpe com support DIMM 20070214 CN ...

Страница 138: ...ace with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the access panel 6 Install the DIMM a Open the DIMM slot latches callout 1 b Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot and then fully press the DIMM into the slot until the latches snap back into place callout 2 The DIMM slots are structured to ens...

Страница 139: ...Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server 13 To configure the memory settings a From the boot screen press F9 to access the UEFI System Utilities b From the System Utilities screen select System Configuration BIOS Platform Configuration RBSU Memory Options The installation is complete Installing a DIMM 139 ...

Страница 140: ...Installing a DIMM 140 ...

Страница 141: ...iLO M 2 serial module option Install the multifunction iLO M 2 serial module to support for the following M 2 SATA or NVMe SSD Serial port iLO dedicated network port iLO M 2 serial module option 141 ...

Страница 142: ... 3 Serial port cable connector 4 Standoff for the M 2 22110 SSD 5 Standoff for the M 2 2280 SSD 6 Standoff for the M 2 2242 SSD 7 M 2 slot 8 Serial port cable 9 Serial port cable clip Not for use in this server This M 2 slot supports a SATA or an NVMe SSD 1 2 1 2 iLO M 2 serial module components 142 ...

Страница 143: ...the following items available Spudger or any small prying tool Phillips No 1 screwdriver 4 5 mm hex nut screwdriver T 15 Torx screwdriver Hex screwdriver This tool is required for installing the serial port cable Procedure Installing the iLO M 2 serial module 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3...

Страница 144: ...k from the chassis callout 1 b Remove the blank callout 2 8 Remove the tape above the iLO dedicated network port opening 9 Remove the SSD mounting screw and hex nut from the 22110 standoff on the system board Retain the SSD mounting screw and hex nut for M 2 SSD installation Installing the iLO M 2 serial module 144 ...

Страница 145: ... the M 2 slot at a 45 angle callout 1 b Carefully press the module down in a horizontal position callout 2 c Install the module screw that is included in the P06687 B21 module kit callout 3 d Install the module stabilizer Installing the iLO M 2 serial module 145 ...

Страница 146: ...Verify that the M 2 standoff position in the module matches the length of the SSD b Install the hex nut removed on step 9 on the M 2 standoff location 13 Install the SSD a Insert the SSD into the M 2 slot at a 45 angle callout 1 b Carefully press the SSD down to the horizontal position callout 2 c Install the SSD mounting screw callout 3 Installing the serial port cable 14 Remove the serial port b...

Страница 147: ... use 15 Install the serial port a Insert the serial port into the rear panel opening callout 1 b Install the hex screws callout 2 16 Remove the tape from the serial port cable clip opening Installing the iLO M 2 serial module 147 ...

Страница 148: ...hen secure the extra length of the cable in the serial port cable clip Completing the hardware installation 19 If removed install the air baffle 20 Install the access panel 21 Do one of the following Orient the server back in tower mode Installing the iLO M 2 serial module 148 ...

Страница 149: ...ities screen select System Configuration iLO 5 Configuration Utility Network Options c Set the Network Interface Adapter field to ON and then press Enter d Press F10 to save your changes e Press Enter to reboot the iLO settings f Press Esc until the main menu is displayed g Select Reboot the System to exit the utility and resume the boot process The IP address of the dedicated iLO management port ...

Страница 150: ...d Press F12 key to save your selection e Click Yes Save Changes f Click Reboot The installation is complete Installing the iLO M 2 serial module 150 ...

Страница 151: ...TA and NVMe SSD options for Booting up from flash solution Data backup redundancy In this server M 2 SSD support is supported through the Onboard M 2 slot HPE NS204i p NVMe OS Boot Device M 2 SATA enablement option iLO M 2 serial module option M 2 SSD options 151 ...

Страница 152: ...ave the following items available Phillips No 1 screwdriver 4 5 mm hex nut screwdriver Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access...

Страница 153: ...b Install the removed hex nut on the 2280 standoff 8 If you are installing an M 2 22110 SSD remove the SSD mounting screw from the 22110 standoff Installing an M 2 SSD on the system board 153 ...

Страница 154: ...1 b Carefully press the SSD down to the horizontal position callout 2 c Install the SSD mounting screw callout 3 10 Install the air baffle 11 Install the access panel 12 Do one of the following Orient the server back in tower mode Installing an M 2 SSD on the system board 154 ...

Страница 155: ...ect each power cord to the power source 16 Power up the server 17 To configure the M 2 SSD do one of the following M 2 SATA SSD Use Intel VROC See the OS specific Intel VROC guide M 2 NVMe SSD Use the native OS NVMe driver See the related OS documentation The installation is complete Installing an M 2 SSD on the system board 155 ...

Страница 156: ...tic sensitive devices To prevent damage observe antistatic precautions CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCIe slots have either an expansion slot cover or an expansion card installed Prerequisites Before beginning installation make sure that the server is updated with the latest operating system firmware and drivers Make sure that the PCI f...

Страница 157: ...server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 9 Remove the access panel 10 Remove the air baffle 11 Identify the expansion slot compatible with the boot device 12 Remove the PCI blank retainer 13 Remove the blank opposite the selected expansion slot Retain the blank for future use Insta...

Страница 158: ...ot device 15 Install the PCI blank retainer 16 Install the air baffle 17 Install the access panel 18 Do one of the following Orient the server back in tower mode Installing the NS204i p Gen10 Plus Boot Device option 158 ...

Страница 159: ...an operating system 23 Deploy a supported operating system to the boot device drive For more information see the product QuickSpecs https www hpe com info qs After the OS installation completes the system automatically copies the operating system to the second mirrored drive on the boot device 24 Proceed with normal system setup and operation Installing the NS204i p Gen10 Plus Boot Device option 1...

Страница 160: ...talled Prerequisites Make sure that the server is updated with the latest operating system firmware and drivers Make sure that the PCI fan is installed Before you perform this procedure make sure that you have the following items available T 15 Torx screwdriver Phillips No 1 screwdriver This tool is required if the M 2 SSDs are not preinstalled on the AIC Procedure Installing the drives onto the M...

Страница 161: ...ack mode remove the server from the rack 8 Remove the access panel 9 Remove the air baffle 10 Identify the expansion slot compatible with the add in card 11 Remove the PCI blank retainer 12 Remove the blank opposite the selected expansion slot Retain the blank for future use 13 Install the add in card Installing the M 2 SATA SSD enablement option 161 ...

Страница 162: ...nt the server back in tower mode Install the server into the rack 19 Connect all peripheral cables to the server 20 Connect each power cord to the server 21 Connect each power cord to the power source 22 Power up the server 23 To configure the M 2 SSDs use Intel VROC See the OS specific Intel VROC guide Installing the M 2 SATA SSD enablement option 162 ...

Страница 163: ...The installation is complete Installing the M 2 SATA SSD enablement option 163 ...

Страница 164: ... Phillips No 1 screwdriver 4 5 mm hex nut screwdriver Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is...

Страница 165: ...y press the SSD down to the horizontal position callout 2 c Install the SSD mounting screw callout 3 10 Install the air baffle 11 Install the access panel 12 Do one of the following Orient the server back in tower mode Install the server into the rack 13 Connect all peripheral cables to the server Installing an M 2 SSD on the iLO M 2 serial module 165 ...

Страница 166: ...wer up the server 17 To configure the M 2 SSD do one of the following M 2 SATA SSD Use Intel VROC See the OS specific Intel VROC guide M 2 NVMe SSD Use the native OS NVMe driver See the related OS documentation The installation is complete Installing an M 2 SSD on the iLO M 2 serial module 166 ...

Страница 167: ...Internal USB device option The server has an internal USB 3 2 Gen1 port to install a USB device that can be used as a flash boot media or for data backup redundancy Internal USB device option 167 ...

Страница 168: ...l peripheral cables from the server 4 Do one of the following If the server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the front bezel 6 Remove the access panel 7 Locate the internal USB port 8 Plug in the USB device into the internal USB port Installing an internal USB device 168 ...

Страница 169: ... the server back in tower mode Install the server into the rack 12 Connect all peripheral cables to the server 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server The installation is complete Installing an internal USB device 169 ...

Страница 170: ...Cabling This chapter includes cabling guidelines and diagrams for internal component cabling Cabling 170 ...

Страница 171: ...fy the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimped Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing Ma...

Страница 172: ...Remove cables that are no longer being used Retaining them inside the system can restrict airflow If you intend to use the removed cables later label and store them for future use Cabling guidelines 172 ...

Страница 173: ...Storage cabling Drive power cabling Storage controller cabling Energy pack cabling Storage controller backup power cabling Storage cabling 173 ...

Страница 174: ...e P3 connector from the non hot plug power supply fan out cable Blue SATA power splitter cable 4 LFF non hot plug drive power cabling from the Flexible Slot power supply Color Description Orange Drive power cable NHP PWR from the Flexible Slot power fan out cable Blue SATA power splitter cable Drive power cabling 174 ...

Страница 175: ... P3 connector from the non hot plug power supply fan out cable Blue SATA power cable 4 LFF 8 SFF hot plug drive cabling from the Flexible Slot power supply The orange cable in the following diagram is the drive power cable BP PWR from the Flexible Slot power fan out cable Drive power cabling 175 ...

Страница 176: ...Storage controller cabling 4 LFF non hot plug drive controller cabling 4 LFF 8 SFF hot plug drive controller cabling Storage controller cabling 176 ...

Страница 177: ...g drive controller cabling Color Description Orange Onboard SATA port 1 cable Blue Onboard SATA port 2 cable Gold Onboard SATA port 3 cable Pink Onboard SATA port 4 cable 4 LFF non hot plug drive controller cabling 177 ...

Страница 178: ...nfigurations use a single Mini SAS splitter cable Color Mini SAS splitter cable connection Orange Drive backplane Blue Drive backplane sideband connector Gold Onboard SATA port 1 Pink Onboard SATA port 4 Green Onboard SATA port 3 Black Onboard SATA port 2 4 LFF hot plug drive Type p controller cabling 4 LFF 8 SFF hot plug drive controller cabling 178 ...

Страница 179: ...8 SFF hot plug drive Type p controller cabling Color Description Orange Port 1 Mini SAS cable Blue Port 2 Mini SAS cable 4 LFF 8 SFF hot plug drive controller cabling 179 ...

Страница 180: ...Energy pack cabling Energy pack cabling 180 ...

Страница 181: ...e controller backup power cabling will depend on The expansion slot where the controller is installed The location of the storage controller backup power connector on the controller Use the following diagram for reference only Storage controller backup power cabling 181 ...

Страница 182: ...Media device cabling LTO tape drive cabling RDX backup system drive cabling Optical drive cabling Media device cabling 182 ...

Страница 183: ...er supply fan out cable Pink Power connector of the LTO tape drive SAS power Y cable Orange SAS connector of the LTO tape drive SAS power Y cable Blue LTO RDX power extension cable LTO tape drive cabling with Flexible Slot power supply Color Description Gold P4 P2 connector of the Flexible Slot power fan out cable LTO tape drive cabling 183 ...

Страница 184: ...Pink Power connector of the LTO tape drive SAS power Y cable Orange SAS connector of the LTO tape drive SAS power Y cable Color Description LTO tape drive cabling 184 ...

Страница 185: ...e P9 P10 connector of the non hot plug power supply fan out cable Blue LTO RDX power extension cable Gold RDX USB cable RDX backup system cabling with Flexible Slot power supply Color Description Orange P4 P2 connector of the Flexible Slot power fan out cable Blue RDX USB cable RDX backup system cabling 185 ...

Страница 186: ...RDX backup system cabling 186 ...

Страница 187: ...g power supply fan out cable Blue Power connector of the SATA power Y cable Gold SATA connector of the SATA power Y cable Optical drive cabling with Flexible Slot power supply Color Description Orange ODD PWR connector of the Flexible Slot power fan out cable Blue Power connector of the SATA power Y cable Optical drive cabling 187 ...

Страница 188: ...Gold SATA connector of the SATA power Y cable Color Description Optical drive cabling 188 ...

Страница 189: ...M 2 SATA SSD add in card cabling Color Description Orange M 2 SATA SSD 1 cable Blue M 2 SATA SSD 2 cable M 2 SATA SSD add in card cabling 189 ...

Страница 190: ...Fan cabling PCI fan cabling System fan cabling Heatsink fan cabling Fan cabling 190 ...

Страница 191: ...PCI fan cabling PCI fan cabling 191 ...

Страница 192: ...System fan cabling System fan cabling 192 ...

Страница 193: ...Heatsink fan cabling Heatsink fan cabling 193 ...

Страница 194: ...t cabling To prevent the serial port cable from blocking the system fan airflow route the cable beneath the fan and then secure the extra length of the cable in the serial port cable clip Serial port cabling 194 ...

Страница 195: ...Front I O cabling Color Description Orange Front I O cable Blue Front USB cable Gold Ambient temperature sensor cable Front I O cabling 195 ...

Страница 196: ...Power supply cabling Non hot plug power supply cabling Flexible Slot power supply cabling Power supply cabling 196 ...

Страница 197: ...in power supply cable Blue 4 pin power supply cable Gold Drive power cabling Non hot plug power supply fan out cable connectors Item Cable label Connection 1 P4 Connects to the optical drive 2 P10 Connects to the LTO RDX power extension cable 3 P9 Connects to the LTO RDX power extension cable Non hot plug power supply cabling 197 ...

Страница 198: ...on Orange 24 pin power supply cable Blue 4 pin power supply cable Gold Flexible Slot power supply sideband cable Flexible Slot power fan out cable connectors Item Cable label Connection 1 HDD PWR PDB Connects to RPS power distribution board 2 ODD PWR Connects to the optical drive Flexible Slot power supply cabling 198 ...

Страница 199: ...or 5 P2 Connects to the LTO RDX power extension cable 6 NHP PWR Connects to the SATA power splitter cable in the 4 LFF non hot plug drive configuration 7 BP HP PWR Connects to the 4 LFF 8 SFF hot plug drive backplane Item Cable label Connection Flexible Slot power supply cabling 199 ...

Страница 200: ...ssed by iLO remote console Refer to the iLO online help for more information about iLO remote console Menu based process UEFI System Utilities https www hpe com info UEFI manual Single server scripting Using CLI for Windows and Linux to configure Redfish settings on a Gen10 or later server RESTful Interface Tool www hpe com support restfulinterface docs Using Python Python iLO Redfish Library pyth...

Страница 201: ...etwork controllers are plug and play For installation instructions see the server user guide the documentation included with the controller or on the Hewlett Packard Enterprise Support Center website https www hpe com support hpesc see Controller Type Documentation OPC NIC 3 0 Network adapter HPE OCP NIC 3 0 Adapter Installation Instructions at www hpe com support OCP3 NIC Installation PCIe Networ...

Страница 202: ...gy Service Packs SSPs To Use View supported operating systems and access operating system updates HPE Servers Support Certification Matrices at www hpe com support Servers Certification Matrices Determine and deploy which SSPs or SPPs to a single server Smart Update Manager SUM www hpe com info sum docs Deploy SSPs and SPPs to multiple servers HPE OneView www hpe com support oneview docs Download ...

Страница 203: ...d high performance compute clusters To Use Provision manage and monitor clusters HPE Performance Cluster Manager www hpe com support hpcm_manuals Optimize your applications HPE Performance Analysis Tools www hpe com info perftools Optimize software library for low latency and high bandwidth both on node and off node for point to point and collective communications HPE Cray Message Passing Toolkit ...

Страница 204: ...Troubleshooting NMI functionality Troubleshooting resources Troubleshooting 204 ...

Страница 205: ...ng systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to initiate the NMI handler and generate a crash dump log t...

Страница 206: ...tware maintenance Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve crit...

Страница 207: ...cement If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 10 years System battery replacement 207 ...

Страница 208: ...sk of the fire and burns exists To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not expose the battery to extremely low air pressure as it might lead to explosion or leakage of flammable liquid or gas Do not disassemble crush puncture short external contacts or dispose the battery in fire or water Syst...

Страница 209: ...e server is in tower mode place the server on a flat level surface with the access panel facing up If the server is in rack mode remove the server from the rack 5 Remove the access panel 6 If installed remove the air baffle 7 Locate the battery on the system board 8 Remove the system battery a Use a small flat bladed nonconductive tool to press the battery latch callout 1 b Remove the system batte...

Страница 210: ...insert the battery into the socket callout 1 b Press the system battery down until it clicks into place callout 2 10 If removed install the air baffle 11 Install the access panel 12 Do one of the following Orient the server back in tower mode Removing and replacing the system battery 210 ...

Страница 211: ... power cord to the server 15 Connect each power cord to the power source 16 Power up the server 17 Properly dispose of the old battery For more information about proper battery disposal contact an authorized reseller or an authorized service provider Removing and replacing the system battery 211 ...

Страница 212: ...Safety warranty and regulatory information Regulatory information Warranty information Safety warranty and regulatory information 212 ...

Страница 213: ... about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at https www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see https ww...

Страница 214: ...лика Казахстан 050040 г Алматы Бостандыкский район проспект Аль Фараби 77 7 Телефон факс 7 727 355 35 50 Local representative information Kazakh Russia ЖШС Хьюлетт Паккард Энтерпрайз Ресей Федерациясы 125171 Мәскеу Ленинград тас жолы 16A блок 3 Телефон 7 499 403 4248 Факс 7 499 403 4677 Kazakhstan ЖШС Хьюлетт Паккард К Қазақстан Республикасы 050040 Алматы к Бостандык ауданы Әл Фараби даңғ ылы 77 7...

Страница 215: ...Turkey RoHS material content declaration Türkiye Cumhuriyeti AEEE Yönetmeliğine Uygundur Turkey RoHS material content declaration 215 ...

Страница 216: ...Ukraine RoHS material content declaration Ukraine RoHS material content declaration 216 ...

Страница 217: ...ervers and Options https www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe com support Storage Warranties HPE Networking Products https www hpe com support Networking Warranties Warranty information 217 ...

Страница 218: ...Specifications This chapter lists the technical specifications for the server including Environmental specifications Mechanical specifications Power supply specifications Specifications 218 ...

Страница 219: ...direct sustained sunlight Maximum rate of change is 20 C hr 36 F hr The upper limit and rate of change may be limited by the type and number of options installed System performance during standard operating support might be reduced if operating above 30 C 86 F Extended ambient operating support For approved hardware configurations the supported system inlet range is extended to be 5 to 10 C 41 to ...

Страница 220: ...ications Specification Value Dimensions Height 36 83 cm 14 50 in Depth 47 50 cm 18 70 in Width 17 53 cm 6 90 in Weight approximate values Minimum 10 40 kg 22 93 lb Maximum 19 00 kg 41 89 lb Mechanical specifications 220 ...

Страница 221: ...ver can be configured with one of the following power supplies HPE 350 W Gold Non hot plug Power Supply 92 efficiency HPE 500 W Flex Slot Platinum Hot plug Low Halogen Power Supply 94 efficiency For detailed power supply specifications see the QuickSpecs on the Hewlett Packard Enterprise website Power supply specifications 221 ...

Страница 222: ... 400 W at 230 VAC Efficiency At 115 VAC No less than 87 at 100 load No less than 90 at 50 load No less than 87 at 20 load At 230 VAC No less than 88 at 100 load No less than 92 at 50 load No less than 88 at 20 load Power supply output Rated steady state power 350 W at 115 VAC 350 W at 230 VAC Maximum peak power 385 W at 115 VAC 385 W at 230 VAC Rated output power 350 W HPE 350 W Gold Non hot plug ...

Страница 223: ...y Maximum rated input power 580 W at 100 VAC 560 W at 200 VAC 558 W at 240 VDC for China only BTUs per hour 1999 at 100 VAC 1912 at 200 VAC 1904 at 240 VDC for China only Power supply output Rated steady state power 500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 V...

Страница 224: ... white papers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE ProLiant ML30 Gen10 Plus Server product page https www hpe com servers ml30 gen10 plus HPE ProLiant ML30 Gen10 Plus Server user documents https www hpe com info ml30gen10plus docs Websites 224 ...

Страница 225: ...Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Customer self repair Remote support Documentation feedback Support and other resources 225 ...

Страница 226: ...Hewlett Packard Enterprise Support Center website https www hpe com support hpesc Information to collect Technical support registration number if applicable Product name model or version and serial number Operating system name and version Firmware version Error messages Product specific reports and logs Add on products or components Third party products or components Accessing Hewlett Packard Ente...

Страница 227: ...E Software Center https www hpe com software hpesoftwarecenter To subscribe to eNewsletters and alerts https www hpe com support e updates To view and update your entitlements and to link your contracts and warranties with your profile go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page https www hpe com support AccessToSupportMaterials IMPORTAN...

Страница 228: ... be replaced it will be shipped directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provider Customer self repair 228 ...

Страница 229: ...tiates a fast and accurate resolution based on the service level of your product Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to locate that information HPE Get Connected https www hpe com services getconnected HPE Pointnext Tech Care https www hpe com services techcare HPE Comp...

Страница 230: ...lp us improve the documentation use the Feedback button and icons located at the bottom of an opened document on the Hewlett Packard Enterprise Support Center portal https www hpe com support hpesc to send any errors suggestions or comments All document information is captured by the process Documentation feedback 230 ...

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