Troubleshooting 43
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Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
43
)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page
44
)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page
43
)
•
General diagnosis flowchart (on page
44
)
•
Server power-on problems flowchart ("
Power-on problems flowchart
" on page
46
)
•
POST problems flowchart (on page
47
)
•
OS boot problems flowchart (on page
49
)
•
Server fault indications flowchart (on page
50
)
Start diagnosis flowchart
Use the following flowchart and table to start the diagnostic process.
Item
See
1
"General diagnosis flowchart (on page
44
)"
2
"Power-on problems flowchart (on page
46
)"
3
"POST problems flowchart (on page
47
)"
4
"OS boot problems flowchart (on page
49
)"
5
"Server fault indications flowchart (on page
50
)"