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Страница 1: ...HP Pavilion All in One PC Getting Started ...

Страница 2: ...y P O Box 4010 Cupertino CA 95015 4010 USA Copyright 2009 Hewlett Packard Development Company L P This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Ma...

Страница 3: ...djusting the Screen Brightness 19 Using Software 20 Getting More Information 23 Using the Onscreen Help and Support Center 23 Accessing Support on the Web 23 Finding Additional Guides on the Web 23 Using the PC Help Tools Folder 23 Using HP Advisor Software 24 Using the Computer with Safety and Comfort 24 Upgrading and Servicing Your PC 24 Troubleshooting and Maintenance 25 Troubleshooting Compute...

Страница 4: ...iv Getting Started features vary by model ...

Страница 5: ... speakers HP Pavilion All in One features Features and configurations vary by model Your computer may not exactly match the illustrations and descriptions in this guide Item Description A Memory card reader Built in memory card reader to read a memory card Supported formats include Extreme Digital xD Secure Digital SD Secure Digital High Capacity SDHC MultiMediaCard MMC Memory Stick MS and Memory ...

Страница 6: ...and MP3 players F Microphone jack Connect an external microphone to the port G Headphones jack Listen to music without disturbing anyone by connecting your headphones to the port H Ethernet Local Area Network LAN port Connect to the Internet through your wired network I Power connector Plug the power adapter into your computer Item Description continued J Webcam Create videos and snapshots that yo...

Страница 7: ...or remove a disc O Brightness up Press this button for a brighter screen display P Brightness down Press this button to dim the screen display Q Hard disk drive LED Indicates hard disk drive activity R Power status LED Indicator light is blue when computer is on the light is off when computer is in sleep or hibernate mode S Built in speakers Use the built in stereo speakers for a powerful media ex...

Страница 8: ...ich you are physically located and wait while the computer makes preparations When you select an alternate language it may take up to 30 minutes for this one time language setup on the computer Follow the onscreen instructions to register sign up for updates and get online The antivirus software may automatically open Follow the onscreen instructions to set up this tool which protects the computer...

Страница 9: ...ettings and starts over using the operating system and software in its memory Restarting is the easiest and most effective way to solve many software issues for the computer Also you may want to install additional software programs or hardware devices onto the computer and doing so may require that you restart the computer after installation To restart the computer 1 Click the Windows Start button...

Страница 10: ...ssary refer to the documentation that came with your speakers Connecting headphones Sold separately Your computer comes with a headphones connector on the side of the computer The headphones connector is labeled with a headphones icon When headphones are plugged in the sound to the internal speakers and the external speakers if attached is muted Connecting a microphone Sold separately Your compute...

Страница 11: ...More Information on page 23 Selecting the microphone The microphone on your computer is ready to use If you have more than one microphone connected select the microphone that you would like to use in Windows 7 To select the microphone that you would like to use in Windows 7 1 Right click the Volume icon on the taskbar and then click Recording Devices The Sound window opens 2 Select the Microphone ...

Страница 12: ...oadband connection to an Ethernet 10BaseT or Fast Ethernet 100BaseT network After you connect this interface to a network such as a LAN you can connect to the Internet through the network 1 Connect an Ethernet cable to the Ethernet RJ 45 connector A on the back of the computer and to the network router or LAN device 2 With the computer turned on check the indicator lights B next to the Ethernet co...

Страница 13: ...nstallation on page 10 4 To connect to the Internet Sign up with an ISP If you already have an account with an ISP skip this step and follow the instructions provided by the ISP If you did not set up the computer for Internet service during the initial setup do so now by using Online Services a Click the Start button b Click All Programs c Click Online Services and then click Get Online d Follow t...

Страница 14: ...d Sharing Center to open the Network and Sharing Center window 6 Click Connect to a network and then follow the onscreen instructions Using wireless security features When you set up a home WLAN or access an existing public WLAN always enable security features to protect the network from unauthorized access The most common security levels are Wi Fi Protected Access Personal WPA Personal and Wired ...

Страница 15: ... Search Help box and press Enter See Using the Onscreen Help and Support Center on page 23 NOTE Security solutions are designed to act as deterrents but they may not be able to prevent software attacks or to prevent the computer from being mishandled or stolen Computer risk Computer feature Unauthorized use of the computer or user account User password Computer viruses Antivirus program Unauthoriz...

Страница 16: ...ernet access unauthorized persons may be able to gain access to information about you your computer and your data To protect your privacy use firewall software Windows includes firewall software preinstalled on the computer The antivirus program which is preinstalled on the computer includes a firewall program Firewall features include logging reporting and automatic alarms to monitor all incoming...

Страница 17: ...l setup you may want to install additional software programs or hardware devices Keep in mind the following important guidelines Before installation make a restore point by using the Microsoft System Restore program The restore point is a snapshot of the computer settings By using System Restore you ensure that you have a stable set of settings to use Choose software that is compatible with the co...

Страница 18: ... a storage device or across the Easy Transfer Cable connected to the old computer The Easy Transfer Cable is a USB cable designed specifically to connect two computers and work with the Windows Easy Transfer software A standard USB cable does not work To transfer your files and settings 1 Click the Start button 2 Type Windows Easy Transfer into the Start Search box and then click Windows Easy Tran...

Страница 19: ...our own preference 1 Face the front of the computer and hold the base so that you do not topple the computer while changing the tilt 2 Adjust the tilt by moving the top edge of the display screen either toward or away from you the range is 5 to 30 without touching the screen The computer allows a usable range of motion with the swivel feature 30 5 ...

Страница 20: ...to share Initiate live video chats with Windows Live Messenger or another compatible software program Import live videos into a movie making program to save send stream on the Web or record to disc Capturing webcam video and snapshots Learn to use CyberLink YouCam to capture videos and snapshots from the webcam 1 Click the Start button 2 Click All Programs CyberLink YouCam and then click CyberLink...

Страница 21: ...e Tools menu in the software program you are using 3 Send your video call by following the instructions for the video calling software program To start a video chat in CyberLink YouCam 1 Click the Start button 2 Click All Programs 3 Click CyberLink YouCam CyberLink YouCam and then click Start a Video Call Using the Memory Card Reader Your computer comes with a multi format single slot 6 in 1 memor...

Страница 22: ...files on the media You can copy files from or to the media 3 When you are finished right click the drive icon click Eject check that the memory card reader LED is on or off but not blinking and then remove the media CAUTION Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected Doing so removes the operating system recognition of the memory card reader fro...

Страница 23: ...e label facing out 4 Holding the back of the tray press the disc into the center until the disc clicks into place and then press the front of the tray to close it Adjusting the Screen Brightness Your computer has two buttons on the side panel for adjusting the brightness on the screen 1 Press the upper button A to make the screen brighter 2 Press the lower button B to dim the screen brightness To ...

Страница 24: ... a complete list of all included software With this program You can MediaSmart View movies on DVD or video CD in the MediaSmart DVD mode Play music from a music collection create playlists and organize music collections on the hard drive View edit and print pictures in JPG format create slideshows and upload photos to Snapfish for printing or sharing View Internet TV and record and play back TV sh...

Страница 25: ...fy that the disc has been created without errors Record movie files to create VCDs and DVDs that you can play on some DVD players Copy and share video files Capture video files Edit video files Create LightScribe labels for discs using CyberLink LabelPrint HP Advisor Set up computer functions such as backup or printers Explore capabilities to find out what your computer can do See status of your c...

Страница 26: ...22 Getting Started features vary by model ...

Страница 27: ...ort in your Web browser 2 Select your country region and language 3 Click Support and Drivers 4 Enter the model number of your computer and then click Search Click an item to view it Finding Additional Guides on the Web You can find guides for your computer by using the Internet to access the Support Web site 1 Go to the Support Web site http www hp com support and search for your model number usi...

Страница 28: ...citing new software and services To open the HP Advisor Dock click the HP logo on the taskbar Using the Computer with Safety and Comfort Before you begin using the computer arrange the computer and your work area to maintain your comfort and productivity Refer to the Safety Comfort Guide for important ergonomic information Click the Start button click All Programs click User Guides and then click ...

Страница 29: ...nufacturer for information about peripheral specific problems such as issues with a printer Troubleshooting Computer Problems These tables present some symptoms of issues you may encounter while installing starting up or using your computer The tables also provide possible solutions you can try The troubleshooting tables appear in the following order Computer does not start on page 26 Power on pag...

Страница 30: ...memory to return your computer to its original state For instructions refer to the Upgrading and Servicing Guide Computer seems to be locked up and is not responding Use the Windows Task Manager to close any programs not responding or restart the computer 1 Press the Ctrl Alt and Delete keys on the keyboard simultaneously 2 Click Start Task Manager 3 Select the program that is not responding and t...

Страница 31: ...nnect the power plug to the back of the computer and to the wall outlet Press the On button on the front of the computer Screen is blank Press the space bar on the keyboard or move the mouse to make the screen display visible again Press the Esc key on the keyboard to resume from Sleep or Hibernate mode Press the On button to turn on the computer Images on the screen are too large or too small or ...

Страница 32: ...keys to select the Arrow button next to Shut Down select Shut Down and then press the Enter key on the keyboard 6 After the shutdown is complete unplug and reconnect the mouse connector to the back of your computer and then turn on your computer Cursor responds slowly moves only vertically or horizontally or does not track smoothly For an optical mouse Clean the optical mouse Gently wipe the light...

Страница 33: ...ll need to be replaced Replace the batteries in the keyboard and mouse do not use rechargeable batteries Turn the devices over turn the mouse off take off the battery cover remove the old batteries and insert new alkaline batteries Then turn on the mouse and press the Connect button Ensure the mouse is not in Suspend mode which occurs after 20 minutes of inactivity Click the left mouse button to r...

Страница 34: ...ion times out after 60 seconds To ensure the connection was established and that the receiver did not time out instead move the mouse and check for response on the screen 3 After the mouse connection is established continue with the steps that follow to repeat the procedure for the keyboard 4 Push and hold the Connect button D on the underside of the keyboard for 5 to 10 seconds Wireless keyboard ...

Страница 35: ...To increase the volume click the Volume icon on the task bar or use the keyboard controls Check the volume setting in your software program If you are using external speakers make sure that you connected powered active speakers and that they are turned on Turn off your computer and then unplug and reconnect the external speakers Ensure the external speakers are connected to a Line Out connector To...

Страница 36: ...ion or network to open the wizard 4 Follow the onscreen instructions Use Device Manager to verify that the integrated WLAN device is installed on the computer correctly 1 Click the Start button 2 Type Device Manager into the Start Search box and then click Device Manager 3 Click Network adapters Your WLAN device should be listed here The WLAN device may include the term wireless wireless LAN or 80...

Страница 37: ...ivers on page 39 I cannot remove a CD or DVD Turn on your computer and press the Eject button nearest the drive to open the tray If you suspect a problem with the Eject button itself 1 Click the Start button and then click Computer 2 Right click the CD or DVD drive you want to open 3 Select Eject from the menu 4 If the disc is stuck stick a pin in the hard eject button A a small pin hole on side o...

Страница 38: ...ce For example you can record a DVD only to a DVD R R or a DVD RW RW disc and you can record a CD only to a CD R or a CD RW disc Select a slower write speed for the recording drive if a slower speed is available The recording software may not let you add a track if it exceeds the available space on your disc You can make space available by removing one or more tracks from the list before recording...

Страница 39: ...rnet to download the codec file If the correct codec is not available check to see whether there is an update available for Windows Media Player For more information open Windows Media Player Help and search for codec Error message Files Needed To Display Video Are Missing or Corrupt 1 Click the Start button 2 Type Device Manager into the Start Search box and then click Device Manager to open the ...

Страница 40: ...ed and that the pins in the cable or connector are not bent Turn off the computer turn on the external device and then turn on the computer to integrate the device with the computer Disable the automatic settings in the operating system for the new device and choose a basic configuration that does not cause a resource conflict You can also reconfigure or disable devices to resolve the resource con...

Страница 41: ...ot always appear when a device is not working properly 4 If you have removed a hardware device but the device driver is still listed in the Device Manager this may be causing the device conflict To uninstall the old driver so that the new device driver works properly right click the device click Uninstall and then click OK 5 Right click the name of the device and then select Properties 6 Click the...

Страница 42: ...ong them For information about other tasks see Maintenance tasks on page 42 Memory card reader Symptom Possible solution Memory card reader cannot read the memory card Do not insert or remove memory cards when the memory card reader LED is flashing Doing so may cause data loss or permanent damage to the card reader Some memory cards have a Read Write or a Security switch Ensure the switch is set t...

Страница 43: ...ows reinstallation of the factory installed software or hardware driver by using the Recovery Manager program System recovery see System Recovery on page 44 Erases and reformats the hard disk drive deleting all data files you have created and then reinstalls the operating system programs and drivers Updating drivers A driver is a software program that enables your computer to communicate with an a...

Страница 44: ... also set restore points manually If you experience a problem that you think may be due to software on your computer use System Restore to return the computer to a previous restore point To start a System Restore 1 Close all open programs 2 Click the Start button right click Computer and then click Properties 3 Choose System protection System Restore and then click Next 4 Follow the onscreen instr...

Страница 45: ...rograms opens Check whether your program is there To uninstall a program 1 Close all software programs and folders 2 Uninstall the damaged program a Click the Start button and then click Control Panel b Under Programs click Uninstall a program c Select the program you want to remove and then click Uninstall d Click Yes if you want to continue with the uninstall process To reinstall a program using...

Страница 46: ... your system Virus Scan Performing a full virus scan every week can catch anything that may have slipped through unnoticed Most antivirus products have a scheduling feature to keep track of this automatically Monthly Hardware Cleanup Thoroughly clean the inside and outside of your computer Software Updates Using Windows Updates can fix operating system bugs and improve performance Also be sure to ...

Страница 47: ...king properly If you encounter problems with your computer later you can restore it to its original factory settings by using the system recovery discs that you created Refer to Creating recovery discs on page 45 for details Keeping the computer free of dust dirt and heat Keeping your computer system free of dust dirt and heat will prolong its life Dust pet hair and other particles can build up cr...

Страница 48: ... the roller ball with soap and warm water 4 Clean the rollers inside the mouse with a cotton swab dampened with isopropyl alcohol 5 After the roller ball and rollers are completely dry replace the ball and ball cover ring System Recovery System recovery completely erases and reformats the hard disk drive deleting all data files you have created System recovery reinstalls the operating system progr...

Страница 49: ...ew blank disc to try again It is normal that some of your discs may be rejected The number of discs in the recovery disc set depends on your computer model typically 1 3 DVDs The Recovery Disc Creator program tells you the specific number of blank discs needed to make the set The process takes some time to verify that the information written on the disc is correct You can quit the process at any t...

Страница 50: ...e the registration process and wait until you see the desktop 10 Turn off the computer reconnect all peripheral devices and turn the computer back on 11 Perform the procedure Performing the post recovery procedure on page 48 System recovery at system startup If Windows 7 is not responding but the computer is working use these steps to perform a system recovery 1 Turn off the computer If necessary ...

Страница 51: ... backup DVD containing all the data files you want to save When you are done remove the backup disc from the drive tray 2 Insert recovery disc 1 into the DVD drive tray and close the tray 3 If the computer works click the Start button click the Arrow button next to Shut Down and then click Shut Down Or If the computer is not responding press and hold the On button for approximately 5 seconds or un...

Страница 52: ... additional troubleshooting solutions refer to the following HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates onboard diagnostics and guided assistance To open HP Support Assistant click the Start button All Programs HP and then click HP Support Assistant Windows 7 Troubleshooting Tools Windows 7 provides troublesho...

Страница 53: ...ure 17 display troubleshooting 27 drivers update 39 E eject a CD DVD 19 Ethernet connection 8 H hardware troubleshooting installation 36 37 headphones connecting 6 Help and Support 23 Hibernate mode 4 HP Advisor 21 24 I Internet troubleshooting 32 Internet security 12 K keyboard and mouse troubleshooting wired 27 28 wireless 29 30 L LAN local area network checking wireless LAN device 10 connecting...

Страница 54: ...ge protector 4 swivel computer 15 System 40 System recovery 44 System Restore Microsoft 40 system recovery discs making 43 44 T tilt screen 15 transferring information to your new computer 14 troubleshooting audio 31 CD DVD drives 33 34 computer performance 38 display 27 hardware installation 36 37 Internet 32 keyboard and mouse wired 27 28 wireless 29 30 memory card reader 38 power 27 speakers 31...

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