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to the provided instructions and documentation. If further assistance is required, call the
HP Technical Support Center and a technician will assist you over the phone. In cases
where the replacement part must be returned to HP, you must ship the defective part back
to HP within a defined period of time, normally fifteen (15) days. The defective part must
be returned with the associated documentation in the provided shipping material. Failure
to return the defective product may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used. If customer self repair applies to you, please refer to your
specific HP Hardware Product announcement. You can also obtain information on this
warranty service on the HP Web site at:
http://www.hp.com/support
Service Upgrades
HP has a range of additional support and service coverage for your product that can be
purchased locally. However, some support and related products may not be available in
all countries/regions. For information on availability of service upgrades and the cost for
these service upgrades, refer to the HP Web site at:
http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are
as set forth in the Limited Warranty applicable to the HP Option and are included in the
HP Option product packaging. If your HP Option is installed in an HP Hardware Product,
HP may provide warranty service for either the period specified in the warranty
documents (HP Option Limited Warranty Period) that shipped with the HP Option or for
the remaining warranty period of the HP Hardware Product in which the HP Option is
being installed, whichever period is the longer, but not to exceed three (3) years from the
date you purchased the HP Option. The HP Option Limited Warranty Period starts from
the date of purchase from HP or an HP-authorized reseller. Your dated sales or delivery
receipt, showing the date of purchase of the HP Option, is your warranty start date. See
your HP Option Limited Warranty for more details. Non-HP options are provided “AS IS”.
However, non-HP manufacturers and suppliers may provide warranties directly to you.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR
PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS
DEFINED BELOW) OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED
“AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES
AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED
WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A
PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not
allow exclusion of implied warranties or limitations on the duration of implied warranties,
so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS
OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR
PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY
