8
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly. The tool runs outside the
operating system so that it can isolate hardware failures from issues that are caused by the operating system
or other software components.
When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit
Failure ID code is generated. This ID code can then be provided to support to help determine how to correct
the problem.
NOTE:
To start diagnostics on a convertible computer, your computer must be in notebook mode and you
must use the keyboard attached.
To start HP PC Hardware Diagnostics (UEFI), follow these steps:
1.
Turn on or restart the computer, and quickly press
esc
.
2.
Press
f2
.
The BIOS searches three places for the diagnostic tools, in the following order:
a.
Connected USB drive
NOTE:
To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
HP PC Hardware Diagnostics (UEFI) to a USB device on page 87
b.
Hard drive
c.
BIOS
3.
When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE:
If you need to stop a diagnostic test, press
esc
.
86
Chapter 8 Using HP PC Hardware Diagnostics (UEFI)
Содержание OMEN
Страница 1: ...OMEN by HP 15 Notebook PC model numbers 15 ce000 through 15 ce099 Maintenance and Service Guide ...
Страница 4: ...iv Important Notice about Customer Self Repair Parts ...
Страница 6: ...vi Safety warning notice ...
Страница 10: ...x ...
Страница 55: ...Reverse this procedure to install the memory card reader board Component replacement procedures 45 ...