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N1200-320 4Gb Network Storage Router user and service guide

Troubleshooting

Various problems can arise when configuring and using the HP N1200-320 4Gb Network Storage Router.

This section is provided to help guide the user through some of the basic methods of identifying faults in the

setup and configuration of the network storage router.
Most problems are found in the initial installation. In general, it is wise to check all connections and review

the configuration before proceeding with further trouble analysis. Simplify the installation if possible,

reducing it to the most basic configuration, then adding elements one at a time and verifying the operation

at each step.

General troubleshooting

What happens if the DHCP server cannot be contacted?

•

Serial Interface

: the following occurs over the serial line: the following text appears above the HP

Systems Main menu within the terminal window, “Attempting to contact DHCP server…” After about 3

minutes, the following message appears, “Can’t renew DHCP boot lease.”

•

Within Telnet

: the user will see only a blank Telnet window which is not accessible. Instead of an IP

address value displaying in upper left heading of Telnet window, “(None)” appears instead. Within

half a minute, Telnet will produce a warning message stating “Connect Failed!”

•

Within Visual Manager

: the user will be able to submit a new Web page and reboot (as is typically the

case). However, since the DHCP isn’t contacted, a new IP address will not be generated after reboot.

Therefore, Visual Manager will no longer be useful since no IP address is available. The previous

non-DHCP will not work either. Visual Manager will time out and provide a warning message to the

user stating that “a connection with server could not be established.”

In the above situations, perform the following:

Check on the status of the DHCP server with your network administrator,

Ensure the Ethernet link (LNK) light on the network storage router is green (and if not check that the

Ethernet cable is securely connected).

Check the configuration of the network storage router, including the gateway address, and assign

values manually, if needed.

If the above list all appear to be in order, but DHCP is still not working, attempt to reset the network

storage router to factory defaults (any current configuration settings will be reset), reboot the network

storage router, and then reconfigure the network storage router as desired. If problems persist, see

”

Technical support

” on page 99.

Indicators

The network storage router is equipped with LED indicators for monitoring overall unit status (see

Figure 74

on page 96). The LED functionality of the network storage router is detailed below:

•

Power and Fault (PWR)

—This indicator is a bi-color LED. When green, this indicator shows that power

is currently active. Lack of power indication suggests that the unit is turned off, a problem with the

power supplied to the unit, or an internal problem with the unit. When this indicator is amber, this

indicator shows that the network storage router detects a fault condition. Faults can occur as a result of

Power On Self Test (POST) failure or operational failures. It is normal for this indicator to flash on when

the unit is powered up or reset. If the fault indicator stays lit, contact your product support

representative.

•

Fibre Channel (LNK/ACT)

—When green, the LNK indicator signifies a good Fibre Channel link on the

port. When green, the ACT indicator signifies Fibre Channel port activity. If the LNK indicator fails to

light at all, or if the ACT indicator stays continually lit without corresponding activity on a FC device

port, there may be a problem with the Fibre Channel configuration. Verify the Fibre Channel

configuration.

•

SCSI Bus (0, 1)

—When lit, these green indicators signify SCSI activity on the bus corresponding to the

number of the indicator. Activity should only occur briefly during power-up or configuration, and

relatively often when the unit is transferring data. If an ACT indicator stays continually lit without

Содержание N1200 - StorageWorks Network Storage Router

Страница 1: ... AG314 96001 AG314 96001 HP StorageWorks N1200 320 4Gb Network Storage Router user and service guide Part number AG314 96001 First edition June 2006 ...

Страница 2: ...mation is provided as is without warranty of any kind and is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Adobe a...

Страница 3: ...3 Identifying product components 13 Typical installation configuration tasks 13 Installing the HP N1200 320 4Gb Network Storage Router 13 Desktop installation 14 Rack mount installation 14 Separate the rack mount rails 14 Attach the outer rail assembly to the rack 15 Attach the rear extension bracket 16 Attach the rails to the network storage router 16 Install the router into the rack 17 Connect t...

Страница 4: ...g menu 47 Fibre Channel mapping tasks 47 Viewing and changing Fibre Channel map information 48 Viewing and changing Fibre Channel host information 48 Statistics menu 49 Utilities menu 50 FTP utility access 51 Trace settings configuration 52 Current previous and last assert trace displays 53 Clear current trace buffer or assert trace buffer 53 Event log settings 53 Event log display 54 Clear event ...

Страница 5: ...buffer 89 Reboot 90 Download a new revision of the firmware 90 7 Using the FTP interface 91 Backup restore configuration settings 91 Configuration backup procedure 91 Configuration restore procedure 91 Get a copy of trace buffer or event log 92 Updating firmware 93 8 Troubleshooting 95 General troubleshooting 95 What happens if the DHCP server cannot be contacted 95 Indicators 95 Basic verificatio...

Страница 6: ...is Canadien 105 Class A equipment 105 Class B equipment 105 European Union notice 105 BSMI notice 105 Japanese notice 106 Korean notices 106 Safety 106 Battery statement 106 Taiwan battery recycling notice 107 C Inband SCSI 3 commands 109 General commands 109 Report LUNs command 109 Inquiry command 110 EVPD Page 0x80 111 Device Identification Page 0x83 111 D Addressing structures and operations 11...

Страница 7: ...on the HP documents web site http www hp com support manuals Document conventions and symbols WARNING Indicates that failure to follow directions could result in bodily harm or death CAUTION Indicates that failure to follow directions could result in damage to equipment or data Table 1 Document conventions Convention Element Medium blue text Figure 1 Cross reference links and e mail addresses Medi...

Страница 8: ... customers sign up online using the Subscriber s choice web site http www hp com go e updates Subscribing to this service provides you with e mail updates on the latest product enhancements newest versions of drivers and firmware documentation updates as well as instant access to numerous other product resources After signing up you can quickly locate your products by selecting Business support an...

Страница 9: ... 1 HP N1200 320 4Gb Network Storage Router front panel The back of the HP N1200 320 4Gb Network Storage Router is shown in Figure 2 Figure 2 HP N1200 320 4Gb Network Storage Router back panel Table 2 HP N1200 320 4Gb Network Storage Router In addition to Fibre Channel and SCSI interfaces there are Ethernet and serial ports that provide connectivity for configuration and management access The LEDs ...

Страница 10: ... Fibre Channel LNK ACT When green the LNK indicator signifies a good Fibre Channel link When green the ACT indicator signifies Fibre channel port activity SCSI bus 0 1 When lit these green indicator LEDS signifiy SCSI activity for the associated bus Ethernet 10 100 The LNK indicator left will stay permanently lit to indicate an Ethernet link The ACT indicator right should flash to indicate Etherne...

Страница 11: ...The SCSI target interprets the command and executes it 6 Data flows between the FC host and SCSI target through payload buffers 7 Response information flows from the SCSI target back to the FC host HP N1200 320 4Gb Network Storage Router features Fibre Channel features One FC port selectable between 4 25 2 125 and 1 0625 Gbps Fibre Channel Arbitrated Loop FC AL including Point to Point configurati...

Страница 12: ...uter comes with one 4 Gb s Fibre Channel port and two LVD SE SCSI buses The Fibre Channel ports can be set for 1 2 or 4 Gb s speeds and can connect in arbitrated loop including point to point configurations or switched fabric topologies SCSI buses automatically negotiate for Fast Narrow Wide and up to Ultra320 SCSI Operating and Non operating environments Operating environment 0 to 50 C 32 to 122 ...

Страница 13: ...tion on page 36 Set the date and time see Real Time Clock configuration on page 39 Verify that the default map is Indexed see Mapping menu on page 47 Edit the Fibre Channel Port 0 map so that it is filled with the SCSI devices library and drives that are communicating over Fibre Channel see Fibre Channel port configuration on page 42 Assign the Fibe Channel Port 0 map to any hosts that need to com...

Страница 14: ...ardware to include eight 10 32x 6 Phillips screws and eight 6 32x 312 Phillips screws IMPORTANT You need a 2 Phillips and a 2 flat head screwdriver for this procedure To install the network storage router into a rack determine where the router will be installed in the rack making sure the airflow vents remain clear of obstructions Separate the rack mount rails 1 Separate the inner rail from the ou...

Страница 15: ...t rack location 2 Align the three screw holes on the front of the outer rail assembly with the front of the rack All three holes must be exactly aligned 3 With the outer rail assembly flush against the inside front of the rack insert two 10 32 x 6 Phillips screws and tighten Do not insert a screw in the center hole of the bracket Figure 5 Attaching the outer rail assembly to the rack ...

Страница 16: ...emaining outer rail assembly to the other side of the rack Figure 6 Attaching the rear extension bracket Attach the rails to the network storage router 1 With the spring latch facing away from the router 4 in Figure 7 and the circular hole facing the front of the router 2 in Figure 7 align the first screw hole on the rail 3 in Figure 7 with the center screw hole on the router Using this alignment ...

Страница 17: ... the power cord IMPORTANT Before supplying power to the network storage router HP recommends setting up serial port communications with your host computer unless serial I O was previously established and is currently running see Setting up serial port communications on page 18 IMPORTANT The power cord shipped with the network storage router is a 120 VAC three conductor power cord for use in the Un...

Страница 18: ...e into the network storage router s serial port see Figure 2 on page 9 2 Start the terminal emulator 3 Set the terminal emulator to use the appropriate COM port 4 Specify the following settings for the port NOTE Before initially applying power to the network storage router make sure all the SCSI devices are powered on first and that they have finished performing individual self tests This helps to...

Страница 19: ...the network storage router connected to a Switched Fabric environment For an Arbitrated Loop the unit can be directly attached to the Fibre Channel host bus adapter In Fibre Channel switched environments the switch is also directly attached to the network storage router Both FC switches and hubs may allow for individual ports to be configured for different media types The network storage router mu...

Страница 20: ...end of the SCSI bus 4 Make sure that the bus is terminated correctly By default the network storage router is automatically terminated However the device at the other end of the bus must also be terminated Ethernet connection A 10 100BaseT Ethernet connection provides management and configuration access The RJ 45 connector on the unit can be directly connected to a standard 10 100BaseT Ethernet ne...

Страница 21: ...ss This can take up to 90 seconds during which time the POST and initialization information may or may not be visible on the terminal or terminal emulator After this process has completed you can press the Enter key slowly seven or eight times or just type shift z and the network storage router automatically detects the baud rate being used by the serial port The baud rate is then saved in the net...

Страница 22: ...22 Installation cabling and setup ...

Страница 23: ...en acquiring a soft address the network storage router acquires the first available loop address starting from address 01 and moving up the list of available AL_PAs in the chart from 01 to EF In this mode the network storage router obtains an available address automatically and then participates on the FC loop as long as there is at least one address available on the loop connected to the network ...

Страница 24: ... AL_PA used by the unit to a value that the HBA will map to an ID with a value less than 16 For example depending on the FC HBA if the hard AL_PA selection is 1 the network storage router address is 1 If the selection is 125 the network storage router address is 0xEF Some FC HBAs configure differently so verify the AL_PA by reviewing the documentation for the HBA Logical unit management Because SA...

Страница 25: ... port and contains a single entry LUN 0 is an network storage router LUN and access to devices behind the controller is handled by using SCC logical unit addressing When a host sends a command to the network storage router the network storage router selects which map to use based on the ID of the host sending the command For FC ports the host ID is the World Wide Name For SCSI buses the host ID is...

Страница 26: ...26 Device management ...

Страница 27: ... port allows for configuration of device characteristics from an attached terminal or terminal emulator see Setting up serial port communications on page 18 NOTE A Serial connection cannot be made if a Telnet session discussed later is already open If a user attempts to open a serial connection while a Telnet session is already open the following message appears over the serial interface System in...

Страница 28: ...ses the Telnet session After the network storage router reboots and completes POST the user must restart or re open the Telnet session NOTE Resetting to factory defaults from the Telnet interface does not affect Ethernet activity User configured values for the IP address gateway and subnet mask are retained after the network storage router reboots User name and password are not retained NOTE The n...

Страница 29: ...nges any other changes will not take effect until the next time the network storage router reboots You can force the network storage router to reboot by selecting the Reboot option For more information about the Visual Manager interface refer to Visual manager access on page 31 NOTE For the VM interface s dynamic display of the network storage router configuration to be presented properly use vers...

Страница 30: ...30 N1200 320 4Gb Network Storage Router management ...

Страница 31: ...r reboots You can force the network storage router to reboot by selecting the Reboot option NOTE For the VM interface s dynamic display of the network storage router configuration to be presented properly use version 6 2 or later of Netscape s browser on non Solaris platforms or Netscape version 6 2 3 for Solaris platforms If using Internet Explorer use revision 6 0 or later Visual manager access ...

Страница 32: ...assword is password Figure 10 Password dialog box NOTE HP recommends changing the user name and password from the defaults see User name and password on page 38 NOTE To end the current session of VM the browser window must be closed Navigating the browser to another URL does not end the current session Main menu Visual Manager menu structure Figure 11 Visual Manager menu ...

Страница 33: ...network storage router is located near the top of the home page Figure 13 is an example of this portion of the home page screen Figure 13 Network storage router image The network storage router image is interactive allowing quick access to configuration menus To display current settings and status for a port click the corresponding port shown in the network storage router image To open a menu for ...

Страница 34: ...Report displays system information Reboot restarts the network storage router System menu The System menu is accessed from the Main menu and is used to view and configure serial network active fabric user real time clock and factory settings reset see Figure 14 Figure 14 System screen System menu Serial configures the baud rate Network configures Ethernet settings Active Fabric configures Active F...

Страница 35: ... change the baud rate for the serial port see Figure 15 NOTE If the Autobaud feature is being used it may not be necessary to set the baud rate Figure 15 Serial screen The current baud rate setting is displayed Baud rate choices are 9600 19200 38400 57600 115200 NOTE HP recommends setting the baud rate to 115200 ...

Страница 36: ...ps Only 10 100Mps Auto Neg Default 100Mps half duplex Only 100Mps full duplex Only NOTE The Ethernet physical address is assigned by DHCP by default IP Address is the IP address of the network storage router Subnet mask is the IP subnet mask for the network storage router IP Gateway is the IP address of the gateway for the Ethernet network connected to the network storage router DHCP enables or di...

Страница 37: ...tting up an extended lease reservation varies depending on the DHCP server being used Contact the Network Administrator for assistance Active fabric configuration The Active Fabric AF screen allows setup of a fibre target LUN for the network storage router see Figure 17 Figure 17 Active Fabric screen NOTE Increasing the number of Controller LUNS takes effect immediately For all other changes the n...

Страница 38: ...gs User Name default root is any alphanumeric combination Password default password is any alphanumeric combination Passwords must be 8 to 11 characters in length Confirm Password The user name and password should be unique and kept confidential HP recommends using a combination of letters and numbers when creating the user name and password NOTE These security settings affect all user interfaces ...

Страница 39: ... date see Figure 19 Figure 19 Real Time Clock screen Date time settings Date Settings sets the month day and year use a four digit number to represent the year Day of Week sets the day of the week Time Settings sets the hours minutes and seconds The system clock is a 24 hour clock There is no a m or p m designation Example 1 00 p m is 13 hours 00 minutes ...

Страница 40: ...age router activities are disrupted while the unit resets the configuration to the factory defaults and saves those options to FLASH memory CAUTION Resetting the network storage router configuration to the factory defaults deletes custom maps or map changes NOTE Resetting to factory defaults through VM does not affect Ethernet connectivity User configured values for the IP address and gateway are ...

Страница 41: ... each Fibre Channel port and SCSI bus in the network storage router Ports menu tasks Fibre Channel Port 0 configuration changes the Fibre Channel port settings SCSI Bus 0 1 configuration changes SCSI bus settings Each Ports menu option is discussed in the following subsections To view or make changes to a specific port or bus 1 Select the port or bus from the menu bar on the left side of the scree...

Страница 42: ...negotiation and come up as a fabric only If the network storage router is on a loop and N_Port mode is selected an error in communication may occur Use Hard AL_PA enables or disables Hard AL_PA usage Hard AL_PA Settings displays the AL_PA Lookup Table Use the table to find the node number This unique one byte valid value derived from an Arbitrated Loop Topology defined in ANSI specification FC_AL ...

Страница 43: ...fy the desired setting HP recommends backing up the network storage router configuration to an external file before making changes to this setting When enabled to enhance performance Buffered Tape Writes return status on consecutive write commands prior to the tape device receiving data Buffered Tape Queue Depth sets the Buffered Tape Queue Depth Select a setting of 0 through 10 from the drop down...

Страница 44: ...e ID Discovery toggles between Enabled and Disabled Enabled by default Bus Reset on Boot toggles between Enabled and Disabled When enabled the network storage router automatically resets SCSI buses during a power up or reboot of the library Discovery Delay is the wait time after a power up or reboot before discovering SCSI devices HP recommends setting the value to at least 30 seconds to ensure th...

Страница 45: ...u the Discovery menu is used to view existing and discover new Target devices see Figure 24 Figure 24 Discovery screen To perform a manual discovery 1 Select the Fibre Channel port or SCSI bus from the menu bar or the network storage router image 2 Select Go Figure 25 Perform discovery on FC Port 0 screen ...

Страница 46: ...46 Visual manager user interface Figure 26 Perform discovery on SCSI Bus 0 screen ...

Страница 47: ...s on the network storage router can have the following maps Each map has a unique name and map ID one of the maps must be identified as the current map Fibre Channel mapping tasks Configuration tasks for Fibre Channel mapping includes Viewing and changing Fibre Channel map information Viewing and changing Fibre Channel host information Each task is discussed in the following paragraphs Table 4 Dev...

Страница 48: ...overy stops the discovery process whenever an empty LUN position is found NOTE Auto Assigned and SCC maps cannot be modified cleared filled or have entries removed NOTE Map settings are saved to memory when any button within the page is selected Viewing and changing Fibre Channel host information NOTE HP recommends setting the Index map as the default and allowing it to remain empty while filling ...

Страница 49: ...nu the Statistics menu is used to display Fibre Channel port and SCSI bus information see Figure 28 Figure 28 Statistics menu To view information for a specific port or bus click the component on the menu bar or the network storage router image To refresh the display select Reset FC SCSI System Statistics ...

Страница 50: ...s Current Traces displays current trace information Previous Traces displays previous trace information Last Assert Traces displays last assert trace information Clear Current Traces clears current trace information Clear Assert Traces clear current trace information Event Log Settings configures Event Log settings Event Log displays the Event Log Clear Event Log clears the Event Log SCSI Command ...

Страница 51: ...or the HP FTP applet and to download the JAVA applet plug in for your browser To open an FTP session 1 Enter the User Name Password and the IP address of the network storage router 2 Click Connect 3 Select the local file to upload or download If necessary click Browse to scroll through a file list The following file types can be uploaded to the network storage router Configuration cfg Firmware dlx...

Страница 52: ...neral Errors Displays the most serious error and exception conditions FCP Transport Fibre Channel Protocol transport functionality is monitored and recorded PS Transport Parallel SCSI transport functionality is monitored and recorded PS Driver Parallel SCSI driver functionality is monitored and recorded Timing Timer functions are monitored and recorded AF Active Fabric firmware is monitored and re...

Страница 53: ...lear Current Traces option or the Clear Assert Traces option When the Clear Current Traces option is selected a confirmation message appears to verify the selection If a response of Yes is given the unit clears the current trace buffer Current network storage router activities are not disrupted while the buffer is cleared Select the Submit button to finalize your choice Event log settings The Even...

Страница 54: ...res the last 215 events and then starts overwriting the log NOTE To correlate event logging correctly set the clock and date in the Real Time Clock configuration menu see Real Time Clock configuration on page 39 Event log display The Event Log screen is used to view the Event Log see Figure 33 Figure 33 Event log display ...

Страница 55: ...re 34 Current network storage router activities are not disrupted Figure 34 Clear event log screen SCSI command tracking This menu provides options for setting up and logging SCSI commands that are received or transmitted by the network storage router Results are displayed in the Host Device ID Table see Figure 35 Figure 35 SCSI command tracking ...

Страница 56: ...ng the Submit button clears all previous entries The settings for the Host Device ID Table are used to filter the trace data such that a sub set of the total logged information is displayed under the SCSI Commands section Logged data can be defined according to the Protocol FC Other or ALL Type Device Host or ALL and Value ID or ALL For the ID this can be a specific FC LUN or Switch ID S_ID or som...

Страница 57: ...age router activities will be disrupted Network storage router reboots are executed using this Main menu option see Figure 36 When the library is rebooted current network storage router activities are disrupted All submitted configuration changes are activated during the boot up process Figure 36 Reboot screen The system automatically returns to the home page after the reboot has completed ...

Страница 58: ...58 Visual manager user interface ...

Страница 59: ...Router powers on a series of power up messages appear on the terminal or terminal emulation program for the serial port or the Telnet utility for Telnet sessions A series of power up self tests are performed as the network storage router starts which can take up to 90 seconds and messages related to these tests are visible from the serial port If completed successfully the main menu appears as sho...

Страница 60: ...Enter Y for the network storage router to accept firmware data from the serial port Perform configuration The Perform Configuration menu allows the administrator to configure the various options on the network storage router For most configuration changes to take effect you must reboot the network storage router NOTE Menus are not case sensitive You can enter uppercase and lowercase characters int...

Страница 61: ...ure it may not be necessary to set a baud rate See Autobaud feature on page 21 for more information on using the Autobaud feature The default setting for the baud rate is 115200 Figure 39 Baud rate configuration menu NOTE The asterisk symbol indicates the current setting for the baud rate Baud Rate Configuration Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 9600 2 19200 3 38400 4 57600...

Страница 62: ... Select 5 to toggle the Ethernet mode among the following options 10Mps Only 100Mps half duplex Only 100Mps full duplex Only 10 100Mps Auto Neg Default Select 6 to change the host name This is an alphanumeric entry of one word up to eight characters long NOTE Do not use a capital Z as a part of the host name because this is the autobaud hot key used by the MS Windows terminal utility for serial co...

Страница 63: ...CP has been successfully activated Note that the IP address may also appear different than the former non DHCP IP address NOTE To use the DHCP feature a DHCP server must be operational on the Ethernet network used by the network storage router If the DHCP feature is used when there is no DHCP server the standard for DHCP requires that the network storage router wait three minutes for a response fr...

Страница 64: ...any value a user has previously manually entered for the WWN Select 2 to enter a new value for the World Wide Name Low Ordinarily this value should not be changed NOTE Resetting factory defaults overwrites any value a user has previously manually entered for the WWN Fibre Channel Configuration Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 Current Fibre Channel Configuration Port 0 FC Lin...

Страница 65: ...es when the network storage router reboots Reboot Events discovers both the ports and the devices behind the ports Link up Events discovers both the ports and the devices behind the ports for the first link up event which is the first reboot of the network storage router Subsequent link up events only discover the ports and not the devices behind the ports Manual Discovery is the default selection...

Страница 66: ...GET Bit Set INITIATOR TARGET Bits Set and INITIATOR TARGET Bits CLEAR This should be configured to one of the options for SET on both network storage router routers when using the network storage router in an network storage router to router configuration a configuration where at least one network storage router router appears as a target to at least one other network storage router router that ap...

Страница 67: ...ry enabled the Discovery Delay lengthens the time taken by the network storage router to reboot Select 5 to toggle the SCSI termination mode between Enabled and Disabled This option is automatically set to Enabled for Internal termination The Internal setting allows the network storage router to internally terminate a SCSI connection Setting this option to Disabled allows the SCSI bus not the netw...

Страница 68: ...an alternate SCSI Initiator ID Select 3 to select an alternate SCSI Initiator ID This should be a unique ID on the bus The default value is 6 This option is used to enhance the performance of status agent commands issued to a serial device SCSI Initiator Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 Current Initiator Configuration Bus 0 Initiator ID 07 1 Select primary SCSI Initiator ID ...

Страница 69: ... 2 to set the maximum SCSI bus speed to Fast 160 This setting provides support for transfer rates of up to 160 Megabytes per second Select 3 to set the maximum SCSI bus speed to Ultra 2 This setting provides support for transfer rates of up to 80 Megabytes per second Select X to return to the Target ID selection prompt where a different Target ID can be selected SCSI Bus Speed Configuration Menu X...

Страница 70: ...lect N or P to go back and forth between screens displaying more maps Select X to return to the Device Mapping Main menu Enter the number from the column on the left side of the table to select a map and make it Current For example entering 3 from the picture above would select the map named SCC Map on Fibre Channel Port 0 and make it a Current map Select 2 from the Device Mapping Main menu to dis...

Страница 71: ...s the user to navigate up and down the map entries and create or remove entries Device lists are also available to the user to make it easier to identify the device to be mapped Mapping device to its native port bus is not allowed The information needed to create entries is protocol port dependent NOTE Control of the editing process is done with simple single letter commands Select N and P to scro...

Страница 72: ... based on the current map protocol The user is asked to Select the LUN address for a device The protocol port on which device it resides The Name for the device which can be left empty And the type of device Figure 47 Creating an entry for FCP port map NOTE If the device being added is a SCSI device the user is also asked to enter Target ID and LUN ID for the device Target ID must already be defin...

Страница 73: ...nd appends all unmapped devices at the end of the current map Devices marked as DOWN are not mapped After this operation completes the Edit Map Entries screen appears Select 6 from the Device Mapping Main menu to clone current map This option allows the user to make an exact copy of an already existing map complete with all entries Cloning of Auto Assigned or SCC Map is not allowed The new map mus...

Страница 74: ...ID the host won t be added to the host list Duplicate hosts won t be added to the list Figure 50 Adding a FCP host Host List Edit Display X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 Current Map FCP Port 0 Name Indexed FCP Port 0 Host List Num Port WWN Node WWN Host Name Active Map Name 1 Hi 0x210000E0 Hi 0x200000E0 built at runtime Indexed Lo 0x8B02C20E Lo 0x8B02C20E PortID 0x0000EF Page 1 ...

Страница 75: ...gure 51 Editing host list for FCP port Host List Edit Display X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 Current Map FCP Port 0 Name Indexed FCP Port 0 Host List Num Port WWN Node WWN Host Name Active Map Name 1 Hi 0x210000E0 Hi 0x200000E0 Default Lo 0x8B02C20E Lo 0x8B02C20E PortID 0x0000EF Page 1 out of 1 pages Total Number of Hosts 1 Select Host Number 1 1 to associate host with the Curr...

Страница 76: ...ers with that device It is the user s responsibility to ensure that no operations are negatively impacted due to the activation of mapping changes NOTE All current mapping settings take effect immediately If another management interface has made unsaved mapping changes those changes are lost Current mapping settings are also not visible in other interfaces until the network storage router is reboo...

Страница 77: ...modified in normal operation as performance degradation may result There are two pages of trace levels Figure 54 Trace settings Utility Settings X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Trace Settings Configuration 2 Event Settings Configuration 3 Special Event Logging Configuration X Return to previous menu Trace Settings X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 0 General Er...

Страница 78: ...his option allows selecting the event threshold for filtering event logging The asterisk denotes the current setting Figure 56 Event filter settings Trace Settings X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 0 SG List OFF 1 Timing OFF 2 FCP RMI OFF 3 AF OFF 4 INBAND OFF 5 Multi Host Lib OFF 6 Queue Element OFF U Update Current Operating Trace Levels X Return to previous menu Enter the trace...

Страница 79: ... This option allows selecting the special event log settings Figure 57 Special event log settings Enter 1 to toggle Abort Event Logging Enter 2 to toggle Reservation Release Event Logging Enter 3 to toggle Prevent Media Removal Event Logging Select U to send event configuration changes to the network storage router now Special Event Log Settings X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 45 A...

Страница 80: ...erform Configuration menu from the Main menu the Active Fabric menu appears NOTE An Active Fabric Controller LUN is needed when using Library Tape Tools to upgrade the network storage router firmware and to generate support tickets Figure 59 Active fabric configuration menu Select 1 to change the number of network storage router LUNs reported by the network storage router This value can be set to ...

Страница 81: ...defaults This option resets all current configuration options to the factory defaults and saves those options to FLASH memory as the current configuration The changes take effect after the network storage router has rebooted System utilities Figure 60 System utility menu Select 1 to display the System Statistics menu described later in this chapter Select 2 to display the Event Log menu described ...

Страница 82: ...y SCSI Protocol Resources Select 2 from the System Status Statistics menu to display Fibre Channel Protocol Status System Status Statistics menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Display System Status 2 Display Fibre Channel Protocol Status 3 Display Parallel SCSI Protocol Status X Return to main menu System Status Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Displa...

Страница 83: ...0000 UnderflowErrs x00000000 A Autorepeat C Clear Statistics X Return to previous menu Command Table 6 Fibre Channel status LinkState is the current FC link status AL_PA is the arbitrated loop physical address InDevDataSeqs is the number of device data sequences received by this port OutDevDataSeq is the number of device data sequences transmitted by this port InLnkDataSeqs is the number of link d...

Страница 84: ... received LinkFailures is the number of link failure conditions BadCRCFrames is the number of frames received with a bad CRC ProtocolErrs is the number of protocol errors detected BadSCSIFrames is the number of bad SCSI frames detected UnderflowErrs is the number of underflow errors detected Fibre Channel Device Display X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 FC Port 0 Port id 0x000001 ...

Страница 85: ...scovery includes resets and delays Select 4 to display all local SCSI devices Select 5 to display local devices on specified SCSI bus Select 3 from the Parallel SCSI Protocol Status menu to display SCSI Resource Status Parallel SCSI Protocol Status menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Display SCSI Statistics 2 Display Attached SCSI Devices 3 Display SCSI Resource Status X Retu...

Страница 86: ...this option is selected from the System Utilities menu the Runtime Report prompt is displayed see Figure 68 Figure 68 Runtime Report The Runtime Report presents a consolidated listing of all system information traces and the event log Event Log Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Display event log 2 Clear event log X Return to previous menu To save the Report to a file enable...

Страница 87: ...e router s Ethernet port before selecting this option Select 2 to perform a loopback test of the Fibre Channel connection on the network storage router unit For the test to be performed correctly a Fibre Channel loopback connector must be attached to the network storage router s Fibre Channel port before selecting this option Selecting X exit from System Diagnostics Mode has a confirmation message...

Страница 88: ...F these commands are not logged When set to ON menu options 2 through 4 are also available from this menu Select 2 to display all selected hosts and devices Select 3 to set the data to be displayed in terms of Type Device Host ALL Protocol FC SCSI Other ALL and Specific ID or ALL If ID is selected for Specific this ID can be an FC LUN Switch ID S_ID Special FC Link Control X XX XX XXXXXX XXXXXXXXX...

Страница 89: ... of trace buffer To save copies of the trace buffers over FTP 1 Connect the network storage router to the Ethernet network used by your computer 2 Start your FTP program using the network storage router s IP address ftp IP address NOTE If the IP address of the network storage router is not known or needs to be changed connect to the network storage router using a serial connection The current netw...

Страница 90: ...twork storage router starts the download process 3 Use the Transfer Send File option in the terminal emulator utility 4 Select the location of the firmware Use the Browse button if you need help finding it 5 The download transfer protocol should use 1K XMODEM if the terminal emulator supports it Otherwise use just XMODEM as the transfer protocol 6 Press the Send button The firmware begins to downl...

Страница 91: ...so need to specify the directory location on your computer or network where your FTP program will store the backup file 3 Enter the user name and password The default values for user name and password are root for the user name and password for the password 4 Specify binary mode bin 5 Specify the filename cfg file with the get command get filename cfg where filename cfg can be any name for the con...

Страница 92: ...t a copy of trace buffer or event log Using the following procedure you can save copies of the trace buffers or event log over FTP 1 Connect the network storage router to the ethernet network used by your computer 2 Start your FTP program using the network storage router s IP address ftp IP address IMPORTANT The network settings set to use DHCP need to be set to default If the IP address is not kn...

Страница 93: ... IP address is not known use the serial interface to obtain the network settings See Setting up serial port communications on page 18 NOTE If the network storage router is to use a static IP address the pre filled in address when DHCP is disabled is 1 1 1 1 and should be changed to an address that is appropriate for the IP network it will reside on 3 Enter the user name and password The default va...

Страница 94: ...94 Using the FTP interface ...

Страница 95: ...NK light on the network storage router is green and if not check that the Ethernet cable is securely connected 3 Check the configuration of the network storage router including the gateway address and assign values manually if needed If the above list all appear to be in order but DHCP is still not working attempt to reset the network storage router to factory defaults any current configuration se...

Страница 96: ...lso be set via telnet Login problems In a switched fabric environment if a login problem is experienced or if the drives can not be seen confirm that the port settings of the network storage router are set for auto sense or for N port Using a hard ALPA setting with the N port setting is not a valid configuration Windows driver There are no actual device drivers required for the network storage rou...

Страница 97: ...the INF file to a PNF file with the same root filename and use its network storage router model entry information to install or register the newly discovered device 4 Reboot the host PC to complete the process as prompted by the Hardware Wizard Verify SCSI bus configuration Problems with SCSI bus configuration are common Basic operation of a SCSI bus can be checked by using the configuration menu ...

Страница 98: ...ration FC HBA configuration and cabling If devices are listed verify FC HBA mapping mode or AL_PA addresses on the network storage router Verify configuration A number of configuration changes may result in an invalid configuration If you are in doubt about the configuration restore the network storage router to the factory default configuration and proceed to configure the unit a step at a time v...

Страница 99: ...nical support HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site http www hp com support Collect the following information before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Detailed specific questions Fo...

Страница 100: ...100 Troubleshooting ...

Страница 101: ...ing terminal emulation software The pin assignments given in Figure 75 for the DB 9 serial connection are in reference to the serial connector at the end of the cable NOTE To connect the network storage router to a host system use the RS 232 Serial 3 Pin to DB 9 cable included in the shipping container for this product Figure 75 Corresponding pin outs of the DB 9 connector Table 9 DB 9 connector d...

Страница 102: ... N1200 320 4Gb Network Storage Router The HP N1200 320 4Gb Network Storage Router Ethernet connection supports the IEEE specifications for 10BASE T and 100BASE TX Ethernet standards Figure 76 RJ 45 pin assignments Table 10 RJ 45 pin descriptions Number Description 1 Transmit out 2 Transmit out 3 Receive in 4 No connection 5 No connection 6 Receive in 7 No connection 8 No connection ...

Страница 103: ...as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label Once the class of the device is determined refer to the following corresponding statement Class A equipment This equipment has been tested and found t...

Страница 104: ... product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations...

Страница 105: ... Union notice Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international stan...

Страница 106: ...aws In addition Do not attempt to recharge the battery if removed from the network storage router Do not expose the battery to water or to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace batteries only with the designated HP spares Batteries battery packs and accumulators should not be disposed of together with ge...

Страница 107: ...ing notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal ...

Страница 108: ...108 Regulatory compliance and safety ...

Страница 109: ...efinitions of SCSI 3 commands can be found in the SCSI 3 standard available from the American National Standards Institute ANSI General Commands REPORT LUNS INQUIRY General commands Following is a description of a general use SCSI 3 command For more information about the other general use commands please contact your service representative Report LUNs command The network storage router supports th...

Страница 110: ...uiry command The format of the Inquiry command is shown in Table 13 Table 13 Format of LUN Inquiry command The network storage router returns the LUN Inquiry Data as defined in Table 15 Bit Byte 7 6 5 4 3 2 1 0 0 MSB LUN list length LSB 1 2 3 4 Reserved 5 Reserved 6 Reserved 7 Reserved LUN list 0 7 First LUN 0 7 Last LUN Bit Byte 7 6 5 4 3 2 1 0 0 Operation Code 12h 1 Reserved EVPD 2 Page Code or ...

Страница 111: ...320 4Gb Network Storage Router LUN Inquiry Data The network storage router will only reply to a SCSI Inquiry when using 8 byte LUN field of 0x00 s Bit Byte 7 6 5 4 3 2 1 0 0 Device Type 0ch 1 Page Code 80h 3 Reserved 4 Page Length 5 20 Serial Number Item Value Peripheral Qualifier 0x00 Peripheral Device Type 0x0C Indicates Router network storage router function RMB 0x00 Device Type Qualifier 0x00 ...

Страница 112: ...112 Inband SCSI 3 commands NOTE The Revision Level comes from the last four characters of the build string which appears in the headings for most menu screens ...

Страница 113: ...cal units The logical units are the actual devices that the operating system will address When an initiator addresses a logical unit the LUN field used is consistent in form with the SCC defined fields All current Fibre Channel host bus adapter drivers are consistent with these methods The addressing used is the SCC Logical Unit Addressing and Peripheral Device Addressing methods shown in Table 16...

Страница 114: ...allows easy configuration in environments where SCSI device ordering is not important and where hot plugging of SCSI devices will not occur Configuration options provide for the SCSI discovery to be performed in order of bus target or LUN as desired for the specific environment 0 0x01 21 0x2E 42 0x52 63 0x74 84 0xA6 105 0xC9 1 0x02 22 0x31 43 0x53 64 0x75 85 0xA7 106 0xCA 2 0x04 23 0x32 44 0x54 65...

Страница 115: ...vice addressing method is received an FCP command with the LUN field with bits 7 and 6 of byte 0 are set to 0 the unit routes the request to the internal processor which acts on the command directly When a request using the Logical Unit addressing method is received bits 7 and 6 set to 10b the request is routed to the BUS TARGET LUN as specified in the defined field Host systems using SCC addressi...

Страница 116: ...116 Addressing structures and operations attached devices directly without having to perform discovery by issuing commands through all possible combinations ...

Страница 117: ...te use and changes must be applied to clients by hand Configuration information is not centralized and it is difficult to get a view of all network storage router or host configurations The use of TCP IP and DHCP both contribute to networking and the growth of the Internet TCP IP uses open protocol standards that enable the forming of wide area networks WANS For each network storage router to iden...

Страница 118: ...brary and thus the network storage router the system reboots and displays the following Main menu on the terminal window Figure 77 Main menu Select 1 The following menu appears Figure 78 Configuration menu HP StorageWorks N1200 320 4Gb network storage router X X XX XXXXXX XXXXXX XXX_XXXXXXXXXXXXXX 07 7 2005 08 56 22 1 Perform Configuration 2 System Utilities 3 Display Trace and Assertion History 4...

Страница 119: ...after a reboot then this indicates the DHCP Server was unable to acquire the information for that setting See the note below for more information Use the following steps to save the current settings and reboot the system 1 Select X Return to previous menu 2 Select A Save Configuration 3 Select X Return to previous menu 4 Select 4 Reboot After the network storage router finishes rebooting the Main ...

Страница 120: ... addresses Once DHCP is enabled any null readings are acceptable for these 3 options before reboot The Ethernet Configuration Menu will also not allow these 3 options to be changed while DHCP is enabled since they are automatically configured by DHCP Here s an example of the DHCP enabled menu Figure 80 Ethernet configuration menu Ethernet Configuration Menu X XX XX XXXXXX XXXXXXXXXXXXXXXX 07 7 200...

Страница 121: ... manipulating DHCP within Visual Manager 1 To change the current state of DHCP change its status to enabled or disabled submit the change and then reboot 2 To reboot click the Reboot link from the main menu select Yes in the confirmation message and then submit 3 The gateway address should have the same subnetwork 1st three bytes as the IP address For example an IP address of 192 168 100 93 may ha...

Страница 122: ...122 Enabling DHCP on the HP N1200 320 4Gb Network Storage Router ...

Страница 123: ...erm for a path on which electronic signals travel clusters Two or more computers sharing the same resources on a communication link interface card to router Configuration involving at least two interface cards routers where one interface card router is in Initiator Mode and another in Target Mode device See FC Device or SCSI Device differential An electrical signal configuration using a pair of li...

Страница 124: ...fibre channel arbitrated loop FC AL One of three existing Fibre Channel topologies in which 2 to 126 devices are interconnected serially in a single loop circuit The arbitrated loop topology supports all classes of service and guarantees in order delivery of frames when the source and destination are on the same loop fibre channel protocol for SCSI FCP FCP defines a Fibre Channel mapping layer FC ...

Страница 125: ...8 bits in a byte motherboard The main PCA of the network storage router that provides a physical and logical connection between Fibre Channel and SCSI devices multiplexer A device that allows two or more signals to be transmitted simultaneously on a single channel N_port A FC term defining a Node port A FC defined hardware entity that performs data communication over the FC link It is identifiable...

Страница 126: ...responder The logical function in an N_Port responsible for supporting the exchange initiated by the originator in another N_Port A FC responder is comparable to a SCSI target The network storage router is often the responder SAN Storage Area Network SCC addressing A menu item SCSI 3 network storage router Commands SCC addressing is used to address SCSI devices attached to the network storage rout...

Страница 127: ...bre of this type has smaller bandwidth and in this case the distance is limited by the fibre bandwidth speed A status type in the FC Status Menu showing the speed 1063 Mbps of the FC adapter switched fabric A FC term describing a switched topology which is one of the three existing FC topologies Fabric elements interconnect various N_Ports or NL_Ports and are responsible for frame routing TCP Tran...

Страница 128: ...128 ...

Страница 129: ...ove gaps 73 Ethernet 62 Fibre Channel 64 max SCSI bus speed 69 parallel SCSI 67 real time clock 80 SCSI initiator 68 trace and event 77 event 78 special event 79 trace 77 power up messages 59 conventions document 7 text symbols 7 current map default Fibre Channel Visual Manager 43 D date configuration Visual Manager 39 declaration of conformity 104 device management 23 discovery 24 FC arbitrated l...

Страница 130: ...series number 103 storage web site 8 Subscriber s choice web site 8 technical support 8 telephone number FCC questions 104 I I O configuration Visual Manager 41 identifying product components 13 IEC EMC worldwide regulatory compliance notice 105 inband SCSI 3 commands 109 initiator IDs SCSI Visual Manager 44 IP address Visual Manager 36 IP gateway Visual Manager 36 J Japan regulatory compliance no...

Страница 131: ...t 7 system utilities 81 diagnostics 87 event log 86 FC link control 88 runtime report 86 SCSI command tracking 88 system statistics 82 T Taiwan EPA battery recycling and disposal 107 technical support HP 8 telephone numbers FCC questions 104 text symbols 7 traces clearing buffers Visual Manager 53 configuration of Visual Manager 52 troubleshooting 95 basic verification 96 configuration 98 devices ...

Страница 132: ... screen illustrated 57 reset to factory default screen illustrated 40 router image illustrated 33 SCSI bus reset on boot 44 configuration of 44 discovery mode 44 initiator IDs 44 settings 44 SCSI bus configuration screen illustrated 44 serial configuration 35 serial screen illustrated 35 statistics information viewing 49 Statistics menu illustrated 49 System menu 34 System menu illustrated 34 trac...

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