4-1
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4
Troubleshooting
This chapter describes how to troubleshoot your Switch 4200vl Series. Note
that this document describes troubleshooting mostly from a hardware
perspective. You can perform more in-depth troubleshooting using the soft-
ware tools available with the switch, including the full-featured console
interface, the built-in web browser interface, and ProCurve Manager, the
SNMP-based network management tool. For more information, see the
chapter on “Troubleshooting” in the
Management and Configuration Guide,
for your switch, available on the ProCurve Web site
www.procurve.com
.
This chapter describes the following:
■
basic troubleshooting tips (
page 4-2
)
■
diagnosing with the LEDs (
page 4-4
)
■
Proactive Networking tools (
page 4-10
)
■
hardware diagnostic tests (
page 4-11
)
■
restoring the factory default configuration (
page 4-13
)
■
downloading new code (
page 4-14
)
■
HP Customer Support Services (
page 4-14
)
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