For information on LED locations and states, see
• The SEL provides detailed information about the errors identified by the LEDs.
For server alerts of levels 3-5, the attention condition on the server LED can only be cleared by cycling
DC power.
If the LEDs and SEL do not give you enough information for you to identify the issue you are
experiencing, Hewlett Packard Enterprise also provides diagnostic tools with each operating system (see
on page 92 for more details).
NOTE:
Always examine the iLO 3 MP SEL in the case of a blinking yellow or red front panel health LED,
before replacing any hardware.
Executing recommended troubleshooting methodology
The recommended methodology for troubleshooting a server blade error or fault is as follows:
Procedure
1.
Consult the system console for any messages, emails, and so on, pertaining to a server blade error or
fault.
2.
View the front panel LEDs (power and health), locally or remotely through the iLO 3 MP
vfp
command.
3.
Read the symptom/condition information in the left column of
4.
Perform the actions specified in the Action column.
For more details, see the appropriate subsection of this chapter, where this information is provided in the
Action column. The Action you are directed to perform might be to access and read one or more error
logs (the event log and/or the FPL).
You can follow the recommended troubleshooting methodology, and use
or go
directly to the subsection of this chapter which corresponds to your own entry point.
corresponding subsection or location title for these different entry points (for example, to start by
examining the logs, go directly to
on page 103).
Table 9: Troubleshooting Entry Points
Entry Point
Subsection or Location
Front panel LEDs
See
Basic and advanced troubleshooting tables
on page 92, and
on
page 94.
Virtual Front Panel LEDs in the
iLO 3 TUI
See
Virtual Front Panel LEDs in the iLO 3 TUI
on page 98.
SEL and FPLs
See
Offline and Online Diagnostics
See
on page 92.
System Event Analyzer
See
http://www.hpe.com/support/WEBES_Overview
information about this tool).
86
Executing recommended troubleshooting methodology
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