
Step
Symptom/Condition
Action
8a
MCA occurs during server
blade operation. The server
blade reboots the OS.
NOTE:
The server blade
reboots OS if enabled.
Front panel LEDs indicate that the server blade detected a
fatal error that it cannot recover from through OS recovery
routines (for example, health is flashing red and power is
steady green).
1.
Capture the MCA dump with the UEFI command,
errdump
mca
. If the server blade can boot the OS, you
can capture binary MCA dump files online.
2.
Examine the iLO 3 MP logs for entries related to
processors, processor power modules, shared memory,
and core I/O devices (See
on page
103 for more details).
The issue is fixed when the MCA does not repeat or the
source of the MCA has been eliminated.
8b
MCA occurs during server
blade operation and it is
repeated; server blade
reboot of OS is prevented.
NOTE:
The troubleshooting
actions for this step
are identical to those
in Step 8a, except that
the server blade in this
step must be hard
reset to begin the
booting process.
Front panel LEDs indicate that the server blade detected a
fatal, front side bus error.
System firmware is running to gather and log all error data for
this MCA event.
1.
Examine the iLO 3 MP logs for entries related to
processors, processor power modules, shared memory,
and core I/O devices (see
103 for more details).
If the system repeats the MCA, it is unable to capture
MCA dumps since the system is unable to boot to UEFI
shell. Reduce the system configuration and try the boot
with the minimum configuration. For the i4 server blades,
you may need to manage the nPar configuration for the
minimum configuration.
2.
Try dc power off/on.
3.
Try reseating the blades.
This issue is fixed when the MCA does not repeat.
Troubleshooting tools
Cause
The HPE Integrity BL860c i4 Server Blade uses LEDs and other tools to help troubleshoot problems that
occur in the server blade.
Controls and ports
92
Troubleshooting tools
Содержание Integrity BL860c i4
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