HP 17” Color Monitor User’s Guide
Troubleshooting
20
English
English
Before calling Hewlett-Packard check the following items:
No picture and LED is off:
•
Check if monitor is switched ON.
•
Check if power cord is properly connected.
•
Check if electrical outlet is connected.
•
Test if monitor works on another PC previously set to monitor’s
supported resolution.
No picture and LED is on:
•
Check if monitor is not in power saving mode.
•
Adjust contrast and brightness through Menu using the control
buttons.
•
Check if PC is switched on.
•
Check if video cable has no bent pins.
•
Test if monitor works on another PC previously set to monitor’s
supported resolution.
Colors are not pure:
•
Degauss your monitor.
•
Shut down your monitor and switch it on after 30 minutes.
Picture is not centered:
•
Adjust picture through Menu using the control buttons.
Picture is fuzzy:
•
Use the Recall function.
•
Reduce contrast through Menu using the control buttons.
•
Adjust moire reduction to zero.
