HP Brio BA300, Руководство пользователя

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5 e-Diagtools Basic System Test
Test Result: WARNING or FAILED
Test Result: WARNING or FAILED
NOTE
A test warning or failure does not necessarily mean that a component needs
replacement. For example, it may simply mean that there is a configuration error or that
there is a loose cable.
Here are a few recommended actions and tips:
•
Follow any on-screen recommendations that may appear.
•
Check the component, update the computer’s BIOS if necessary, and run the Basic
System Test again.
To learn how to update the BIOS for Business PCs and Workstations, refer to
“Updating the BIOS” on page 38; for Notebook PCs, refer to “BIOS Options” on page
71.
•
Run the Advanced Tests to investigate the error in greater depth.
•
Send the Support Ticket to your service provider by email or fax.
You can use e-Diagtools to email the Support Ticket. To learn how to do this for
Business PCs and Workstations, refer to “Sending the Support Ticket” on page 40; for
Notebook PCs, refer to “Support Ticket” on page 70.
The Support Ticket is a complete record of the test results. It is the most effective
way to communicate the problem to your support provider. To learn more about the
Support Ticket, refer to chapter 7.
Example of a
test error