3 Updating the BIOS and Sending the Support Ticket
Basic to Intermediate Users: Setting Up the e-Features
32
English
Step 1: Open the e-Diagtools Networking Parameters Screen
You can do this by running e-Diagtools as usual (for instructions, refer to chapter 2,
“Starting e-Diagtools“), then clicking the menu option to update the BIOS or send the
Support Ticket. The Networking Parameters screen will open automatically.
Step 2: Set the BIOS Update Parameters
Check the
Update server URL
parameter. This should already be correct and set to
the location of the BIOS packages on HP’s server, as follows.
•
For HP Business PCs and Workstations:
http://ftp.hp.com/pub/ccd/epackages/master.ini
•
For HP Notebook PCs:
http://ftp.hp.com/pub/mobile_computing/software/edtpackages/
master.ini
If this parameter is not correct, press
<F5>
and then type in the correct FTP address.
Содержание Brio BA300
Страница 10: ...Contents 10 English ...
Страница 16: ...1 Pre Boot Diagnostics and BIOS Errors e Diagtools Online Troubleshooting 16 English ...
Страница 28: ...2 Starting e Diagtools The e Diagtools Main Menu 28 English ...
Страница 54: ...5 e Diagtools Basic System Test What is Tested 54 English ...
Страница 62: ...6 Advanced System Tests Test Result WARNING or FAILED 62 English ...
Страница 75: ...9 HP Customer Care Service and Support this chapter applies to hp business pcs hp workstations hp notebook pcs ...
Страница 78: ...9 HP Customer Care Service and Support HP Customer Care Center Phone Numbers 78 English ...
Страница 80: ...Glossary 80 English ...
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